Donna is the best in the business. Professional and also so caring. She remembers details about her clients in a very authentic way. Donna has always been flexible and able to accommodate appointment times (and she's amazing with my kids who I usually have to bring along). I trust very very few with lasers on my skin and with Donna - she had my trust immediately. :) read more

Omg love Donna! She made me feel so comfortable and did an incredible job. I never thought I'd be excited to get laser hair removal. Definitely getting all of my treatments at Smoot Endings. read more

I have struggled with unwanted facial hair since I was a teenager. I dealt with it by spending hours a day plucking, which in turn made me break out and caused discoloration and scarring. I would never leave the house without heavy makeup, and I never felt confident about how I looked. I was so nervous about laser hair removal -- I didn't think it would work for me! Well, the day I texted Donna at Smooth Endings was the first day of the rest of my life! She put me immediately at ease and made me feel so much better about myself before even the first zap. She planned a personalized course of action that really worked. I am hair free and my skin has healed. It is truly a miracle! Not only that, but Donna is a wonderful friend. I could not recommend treatment with her any more highly. Do not delay! Live your life hair free! read more

Donna is simply amazing. Many years ago I had laser hair removal treatments performed at a chain, where my skin was burned and the results didn't last. Donna is an expert, a true professional. Her treatments were perfect with long lasting results--I haven't had to go back! Her place is clean and comfortable. Not to mention, Donna is an A+ person--kind, caring, and will put you at ease during your treatment. I trusted her completely. Highly recommend. read more

Donna is GREAT. She explains everything and takes real time with you. Lovely person! And my lip and chin are free of hair!

Donna is amazing! She's a real pro and always makes me feel incredibly comfortable. I'd never had laser removal before and Donna explained how it would work, what to expect, etc. Her space is incredibly clean and refreshing and the conversation is always great. Why didn't I go sooner?? This is definitely the only place you should go in Park Slope (or perhaps all of Brooklyn!) for laser hair removal. read more

Donna is incredibleI She is a consummate professional and a genuinely kind and interesting person to spend an hour with. I never feel uncomfortable, the entire procedure is sanitary, fast and worth it. I've been curious about laser hair removal for a long time now, and it was clear from reviews of businesses in the area that there was only one place to go to, and they are correct. Donna is a treasure-- if you are on the fence, know you will be in good hands. read more

Donna, the owner of the business, is sweet, thoughtful, conscientious and accommodating. She makes the process as painless - both emotionally and physically - as possible and has much professional experience. Her demeanor and conversation make what could be an uncomfortable and awkward experience a pleasure. The location is clean and private (only one client at a time) and this is why I have been a consistent client since 2012. Definitely recommended lasering in Park Slope! read more

I recently went to Donna for a touch up of my bikini and legs. When I say that I working with Donna has been life changing- I mean it. Pros: Donna is hilarious, smart, and professional. She is a complete expert in all things beauty related. She will never make you feel uncomfortable. Even in your most awkward areas, she helps you to laugh through the moment. She is effective. Her results are worth the cost. She is totally skilled at what she does. Her place is gorgeous, clean, safe, and comfortable. Even through the discomfort of laser hair removal, we laugh, talk, and have a great time. Cons: None Bottom line- if you want an amazing technician who will make you feel comfortable and you want great results, skip the cheap stuff and go for the real thing. read more

Laser hair removal isn't the most fun experience, but with Donna it has somehow become something I look forward to! First and foremost, she has changed my life for the better (and smoother!) and I can't believe I didn't see her sooner- she's brilliant at what she does, she's funny, warm, I'm so, so grateful to have found her. Can't recommend Smooth Endings enough- I'm now a devoted customer and will eventually end up doing my whole body the way this is going! :) THANK YOU, DONNA!!! read more

Donna really knows how to make lasers zapping into your skin, an actual enjoyable experience. Not just because my results are fantastic (with only just one treatment) but because she can provide a truly human and authentic service. Great conversation but most importantly, the professionalism is on point. My hairs are thinner, barely noticeable, manageable, and I can't wait to see what this second treatment will do. I have been struggling with thick, hard-to-remove, hair and she has taken that aspect of my life and made it one less thing to worry about in my day to day life. If you are thinking of laser hair removal--- go to her! It's cheap and it's worth it! read more

I've had a very positive experience with Donna at Smooth Endings. Donna was clear from the start about the number of treatments that would be required. She's very personable and makes friendly conversation during the appointments to distract from the discomfort. Even after my first treatment I noticed a significant lapse in hair regrowth. I love not having to shave or wax anymore and was thrilled to throw out all my nasty hair removal creams. My only regret is not having done this long ago! Thanks, Donna. read more

I "discovered" Smooth Endings from a Living Social deal, but my experience has been so completely different from the other two negative reviews posted here (which really have nothing to do with Smooth Endings itself, but rather the process by which deals need to be used), so I especially felt a need to write this review so that others won't be scared away from this gem of a place in Park Slope. I emailed Donna about making an appointment, and also had a few questions. She emailed me back almost immediately, suggesting a phone call as that was easier considering my questions. I called her, and she answered all the questions I had about the procedure. She also asked me some questions, and confirmed that because I have light skin and dark hair, I'm the perfect candidate for laser hair removal. Donna also answered questions that I had about my coupon, and I found her to be reasonably flexible about it (not at all what the negative reviewers here posted), although even if she hadn't been, it would have been just fine, as I understood the terms of the coupon I had purchased. Going in, I was a bit nervous. I had never had laser-anything before, and didn't know what to expect. I did have waxing and threading, though, and it was my laziness in making regular appointments to have that done that lead me to consider laser. I decided that the first area I would try is my upper lip. Donna was very warm and friendly over the phone, and in person, she was no different. She immediately put me at ease. I arrived early, and had to wait a few minutes while she finished treating someone else, but we did start actually a bit before my appointment time, which was really nice. After filling out some minor paperwork, we got started. For those of you who have never had laser hair removal done before, if I had to describe how it felt, it's sort of like a thick rubber band being snapped over the area. For me, it was quite a bit less painful than waxing, and a lot less painful than threading. Now, I'm not saying it didn't hurt at all, but it was so quick, and the whole process seemed to go so much faster, that it hardly even compares. With 6-8 "snaps" of the laser (and Donna can work quickly, if you're comfortable with her going at that pace), my whole upper lip was done. Seriously, the laser treatment itself I think was well under 2 minutes. She then applied a soothing lotion, and we were done. After, my lip was a bit pink for about an hour (maybe less). But I noticed that it was considerably less sore than it was after waxing/threading + hydro-cortisone cream. By a few hours later, I didn't even really notice it, other than the sensation of having no hair where I had previously had quite a bit. Needless to say, I was impressed! It's now 3 weeks after that first appointment, and I am utterly amazed that I still have absolutely no hair on my upper lip! With waxing and threading, I would have a considerable amount of hair back by now, and would be scheduling my next appointment. I'm going back to see Donna again tomorrow, as multiple treatments are needed for laser, even if no growth is immediately seen. For the upper lip, it tends to be more than other areas, as that hair growth tends to be more influenced by hormones. Donna explained to me that for the upper lip, 6-8 sessions are often needed. I'm fine with that, but I appreciated her letting me know before we started. In short, I cannot recommend Smooth Endings/Donna any more highly, whether you have a special deal or not (although if you do, I recommend making an appointment soon after your purchase so you'll have plenty of time to use the entire coupon). She is warm and caring, very professional, and from what I can see so far, her treatments are really effective. She's been working in this field for a while, and her experience shows. Give her a try - you won't regret it! read more

Just had my first laser hair removal experience with Donna yesterday. I went to Smooth Endings because of all of the stellar reviews and I can definitely say - Donna does not disappoint! She is so warm and friendly, makes you feel immediately comfortable, and is fun to talk to, making the overall experience rather unexpectedly enjoyable. She's also very thorough and careful, checked in with me regularly about my level of discomfort, and clearly knows what she's doing when it comes to laser hair removal. Donna even texted me this morning to check in to see how I'm feeling and ask if I have any questions or concerns, so thoughtful! I'm definitely feeling good about going back to her for additional sessions. read more

To say Donna is amazing at her job would be an understatement, because she's just so much more. It's the first time I can say I truly look forward to getting zapped by a laser. Donna makes the entire experience so much fun and I spend more time laughing than I do flinching. She cares about her clients, doesn't try and tie you into paying for expensive, ridiculous packages. You can tell how genuine and passionate she is about her work and more importantly helping her clients feel better. read more

Highly recommended for any guy with a heavy beard. I went to see Donna to have my beard line lazered and she did it with perfection. I receive complements almost everyday on my beard line. The facility is tranquil and immaculate. She plays great music to help sooth you, because it is a bit painful but she takes every step to make you as comfortable as possible. I will be going back again to do my ears very soon. The best part is that the treatment didn't take very long and i was back in my office in under 25 minutes. read more

I'm so glad I found Smooth Endings...I just wish I had made the decision to go sooner. I spent several months researching laser and was having difficulty making a decision given all of the options and conflicting information out there. I had heard that Smooth Endings was the place to go for laser and I finally reached a point where I couldn't take the pain of another wax. So I called Smooth Endings and spoke with Donna (the owner) and scheduled my first appointment. She is so experienced and great with first time customers - she took her time explaining everything and put me at ease. If you are considering laser, I can't recommend going to Donna enough - she is fantastic! She is professional, she makes the appointments enjoyable, and she really makes you feel comfortable. I'm so happy I decided to go ahead with laser and my waxing days are behind me. read more

Great experience! Donna is friendly, knowledgeable and really puts made me feel comfortable in what can be an uncomfortable situation. The office is beautifully designed, and meticulous. I strongly recommend you give Donna a call if you're interested in laser hair removal. She's been in the business for several years, and truly knows her stuff! Cannot recommend highly enough! read more

I found Donna through a Living Social or similar deal. I won't go into it, but there was some confusion on my end about the terms of the deal. I felt very much, in that interaction and during my office visits, that she treated me, as a "deal customer," as a second class citizen. If she dislikes dealing with the less wealthy people who buy through deals, she shouldn't offer in the first place. Also, I did my bikini line and it hurt so much I could barely speak. I went to another place (Art of Natural Beauty) to get the treatment finished and it didn't hurt at all -- didn't feel a thing. I see that others love Donna, and I am glad. I just wanted to put my story out there for others to take into consideration. read more

I have been so impressed with Donna and her business, that its impossible not to gush about her. I have been to her twice now for LHR in my bikini area. But let me first back up. Originally I had this done a few (about 6 years) ago at another place, with unfortunate results. I paid the same price (which was annoying considering that was many years ago) and had spots that got thinner, and disappeared for a little while. Unfortunately everything came back over time. I was also burned while the technician was rushing to get out of there at the end of the day. Nevertheless, ingrown hairs are a pain in the arse and I knew laser would help them, so I took a chance. After my first session with Donna I was shocked. I waited 8 weeks for my next appointment and not a one hair grew back. I was so impressed that I decided on full brazilian for my second session instead of just bikini. Let me just fyi you, its not the most comfortable thing, but its actually very bearable, and Donna will go as fast/slow or high/low as you want. Shes very attentive and does her best to distract you with stories and conversation. (my personal advice is go fast and get it over with quickly!) Besides the amazing results, her prices are incredibly reasonable and her office is beautiful and comfortable. Support local woman owned businesses! Its the right thing to do, and when they're owned by someone as nice as Donna, there is just no reason to go elsewhere. read more

I had waited a long time to get laser done because of its expense and because I didn't believe it would really work. I finally decided to try it and Donna was incredibly warm and welcoming and made the whole experience very comfortable for me. Even better, after a single laser treatment about 90% of the hair was gone for good! I felt so good about the experience I am going back to do other areas. read more

I have had four laser hair removal sessions on my face and neck with Donna. She's fantastic. I've had experience with laser hair removal at a big franchise location in Los Angeles. The results there were little to none. So I knew when I was looking for a place in New York I didn't want a big franchise. Donna is a devoted aesthetician and takes time in the treatment process. She cares about how your skin reacts to the laser and wants to see good results just as much as her clients do. After only 4 sessions I have less hair already and I have a trusting aesthetician friend who I know cares about my skin as much as I do if not maybe even more. Thanks Donna!! read more

I found Donna when I was searching for a place to get a laser treatment for the first time. I was nervous, and really wanted to find someone who was very experienced and professional. Donna exceeded my expectations, and has made the whole less than comfy process of hair-zapping (almost) enjoyable. She is fun to chat with, friendly, and very efficient- so the whole process is over before you know it. I felt like I was in good hands right away, and have really loved the results after my first few appointments. I'd definitely recommend seeing her! read more

I found a Donna and Smooth Endings through Living Social. I had had a negative experience at Laser Cosmetica and I was very skeptical about trying another place, so I called and spoke with Donna on the phone. She was patient and kind and she spoke with me for a half hour to answer all my questions. I told her about my experiences with Laser Cosmetica and she didn't join me in the negativity, instead she explained that that's simply how the large corporations function. Donna's the only technician at Smooth Endings, so you don't have to deal with the awkward experience of having a different stranger zap your brazilian every time you come in (which had been the case for me). Another thing I really appreciate about her is that she always makes sure she knows what areas i'm getting done before I come. She's available to email with questions and always gets back to her clients quickly. She is a well trained, experienced technician and I trust her. The vibe at Donna's space is awesome too. It feels like a spa. It's quiet, and private. No other technicians barging in on you to ask for supplies. She is professional, and sweet, and easy to get in touch with. After ONE session on my underarms I saw an enormous difference. After another session I don't have to shave there anymore. Compare this to 6 sessions on my legs with Laser Cosmetica and I still have to shave every few days. She puts her lasers at the correct setting and she doesn't miss a spot. And most importantly, she makes the process a positive experience. As much as it can be ;) If you want to see results, and you want my advice, DON'T deal with the large corporations even if they seem to be cheaper. It's a scam. They keep their settings too low and their technicians are under trained. Support a self owned business like Donna's. Do your research and find out the technician's experience. Ask about their training, what kind of equipment they use, and how long they've been doing it. If they get defensive when you ask these questions, chances are it's not worth your time. read more

Donna was referred to me by a friend and wow has my life changed! I had never considered laser hair removal; I thought it was too risky, it would hurt, it wouldn't work. But it's official: 5 sessions done & it was none of that. Donna is funny, sassy and a total professional. I feel 100% safe in her hands. And I look forward to my sessions with her! Best of all, the treatment *really* works. So glad I went. read more

Donna is the best! I rarely write reviews but my experience at Smooth Endings has been so great that I hope more people will go there who have "hair issues". I wish I had gone sooner. Donna is incredibly professional yet fun at the same time. She checks in with you post appointment to see how you are doing which is above and beyond what I expected. I've struggled my whole life with dark facial hair and I've already had electrolysis (which didn't solve the problem) but after a couple of visits, I couldn't be happier with the results. read more

This is a great place where you can feel comfortable. She often brings her dog which is so fun and nice. For sure I would suggest her if you're looking. read more

I went to Donna a while back to get my lower legs done. I had one treatment and never went back. Here's why. Donna has you fill out extensive paperwork before your treatment, including detailed medical history information and a list of all medications you are taking. This really gives you a false sense of security that she actually reads what you write and it means something to her. It turns out that one of the medications I take causes photosensitivity. In my opinion, an experienced technician who charges what she does and collects your medical information before treating you SHOULD HAVE KNOWN that this common medication is contraindicated for laser treatment. End of story, I had purple and white dots all over my legs for close to a year. BEWARE and do your due diligence. UPDATE- I have all of the emails about this issue from February 2012. I know we also spoke on the phone. At no point did you offer me a cream or offer to pay for a doctor's visit. The correspondence ended when I didn't respond to your last email since it was obvious you were of no help and the damage was already done to my legs. I'd be happy to post the emails here for all to see as proof. read more

This place is great! and even better Donna is wonderful! I was recommended to come to this place by a friend of mine and I will forever be in their debt! From the second I walked in to this boutique style business I was comfortable. Donna makes an effort to make sure you feel comfortable and gets to know you. She is so sweet and truly cares about her clients. Her passion for laser treatment and its great affects are clear from the second you meet her. One of the best things of this boutique laser establishment, only one person in at a time. Completely alone with you and Donna... and the laser so you never have to feel pressure or embarrassed. The room is bright, clean and well decorated. Now ladies, I currently have just finished my second session up here and let me tell you... I have not shaved since. What an amazing feeling! I know the results vary from person to person but wow I am impressed. It is definitely worth trying and even better to try it at Smooth Endings. read more

Donna has a genuine passion for hair removal. She does this because she is a true believer. She is dedicated to her craft, understands that to do a great job you need to be both educated and experienced and she has both in spades. Anyone can make sushi, but a real Sushi Artist spends a whole year just making rice to perfect their craft. Donna is a Sushi Artist of laser hair removal. Yes. It hurts (well, it did for me :). But she knows that the more it hurts the more effective the laser is, the fewer treatments you'll require and the less ultimately you'll need to pay. read more

After years of thinking and chickening out on laser hair removal, I finally decided last year it was time. I spent a few weeks extensively researching laser hair removal technicians in both Brooklyn and NYC (I live in Brooklyn), and choose Smooth Endings based on location and the average price rating I saw here on Yelp. I'm SO GLAD I found Donna. She is extremely knowledgable and professional, her pup Thea is a sweetheart, and the office is private and inviting. Donna always answers every question I've had (and I have lots of questions) and is so considerate with pain tolerance. She's a genuinely nice person, fun to talk to and is super fast in responding to appointment requests. As far as price goes, Smooth Endings is completely reasonable, and generally lower priced than the fancy boutiques I've looked into. If you're thinking of getting laser hair removal done, I highly recommend Smooth Endings. read more

Donna is super accommodating and sweet. She is extremely knowledgable and efficient at what she does. I did 6 treatments elsewhere with half the results I got after just one session with Donna... I shed literally all of my hair after one session and was hair free in that area for the better part of a month. Highly recommend if you are looking for quality and experienced laser hair removal. read more

Donna is amazing! I have had laser hair removal before I discovered Smooth Endings, and lets just say... It was more than unpleasant. It also did not get me to the results I desired. Because of my past experiences, I was so pleasantly surprised to find Donna to be friendly, warm, professional and extremely knowledgable in this field. Laser hair removal can get very personal, so it's important to feel comfortable in the situation, and absolutely feel that way with her and in her wonderful shop! read more

Donna is the ultimate professional and such a lovely person, I highly recommend her! I immediately felt at ease with the whole process. She was incredible with answering all of my questions before and during my treatment -- and she follows up after each treatment which I really appreciate. I have been getting LHR in a somewhat delicate area so the quality of her work, the concern that she has for my skin in general, and the personal attention I get when I go to her is phenomenal. I have been to other places around the city for laser hair removal but I won't be going anywhere else anymore! Highly, highly recommended. read more

Horrible experience with a Living Social deal. I paid for a bikini line and tried to make an appointment to cash it in about 2 months before it expired. She said I waited too long because you have to wait six weeks between lasers (huh? shouldn't it be good to cash in until the expiration date?), then she rudely said she could squeeze two sessions in, but it would take another three sessions to do a whole bikini line, which would cost an additional $250. Gee, for that price I could go to a good place like Bare Necessities and not have to deal with this nasty person. So I asked for a refund. She refused. Living Social refused to even give me a credit. But my credit card didn't refuse so they both can suck it. Do not recommend this scam artist and do not recommend Living Social while I'm at it. read more

I did not have a friend to call about getting laser treatments particularly in Brooklyn, so after reading some fairly good reviews on Yelp and consideration of the fact that Smooth Endings is located right in my neighborhood where I work from home, I decided to take a chance. I had no idea what to expect, but to cut a long story short, Donna (a real character who I have come to adore:-), I respected the moment she told me that she does not think that my inconsistent skin color would take to it and that it probably won't be possible to proceed. I told her I was surprised that she was so honest, you would think that she would just want to take your money, and I laughed so hard when she said "I still want to sleep at night":-). We agreed that she would test it and see how it goes. I have been twice and the results have been very positive. I have a real respect for Donna's knowledge, professionalism and honesty (in her work and who she is - take it or leave it!) and her modern, very clean and organized space is making me keep going back for more. I'm completing my bikini and underarm area and plan to do some additional work following that. read more

I was hesitant about doing laser hair removal for years, mostly because I was nervous and embarrassed about someone seeing what I consider to be my problem area. After a few hours of late night research, I found Smooth Endings and sent an e-mail to Donna. She responded pretty much right away and I had an appointment soon after. Donna is very sweet and fun to talk to, which helps distract from the slight pain of the treatment. The facility is nice and the neighborhood is gorgeous, so commuting from Williamsburg for me is worth it. I recommend Donna to all of my friends who are considering laser hair removal! read more

Donna has changed my iife! She is professional, friendly, confident in her product and the results, discreet and understanding. She answered all of my questions in detail via text and on the phone before scheduling an appointment which made me feel comfortable about doing laser hair removal which I had never done before. I was nervous and she really put me at ease. Donna works efficiently and effectively in her beautiful space in the heart of Park Slope. As a woman the areas she is treating on my face are very sensitive and having no hair where there once was has boosted my self-esteem and confidence. I feel like a new woman thanks to Donna. Results were immediate. I highly recommend Donna for professional and effective laser hair removal. Thank you Donna!! read more