Hands down the best facial I've ever had in my life and I've had many lol. Vanessa was gentle, and…read moregreat at recommending products customized for my skin type and goals! Definitely will be coming back thank you so much! The studio itself is quiet, cozy, and has natural lighting. They put a blanket on you during your facial. You'll probably fall asleep lol. At the end I got a scalp massage which was included. My skin feels amazing :)

Such a relaxing experience! I had a hydrating facial with a facial massage, and they even included…read morea hand massage, which was such a nice touch. The whole experience felt calming and thoughtful, and my skin felt so refreshed afterward. I'll definitely be back!

So, after waiting months for a reply to my emails and calls, I get a response to my Yelp review…read more And, as you can see by this screenshot, even their response was written by ChatGPT. They aren't even making an effort to make it right with a written reply. As you can see in my screenshot and in their reply it says "Sincerely Heights Aesthetic Center. This version clarifies your attempts to offer alternative solutions and your policy while remaining empathetic and open to communication." What ChatGPT doesn't realize is that they have not reaponded to any of my communication except for this review. And, stating the obvious, they didn't provide alternatives.

This place needs some significant sensitivity training. Learning to be respectful and considerate…read moreto your customers goes a long way. Laser removal was done in the wrong area at their second location was dismissed and compared to having a bad hair day at the salon, kept getting addressed by the wrong name, and told that mentioning being sick required me to get tested for Covid even if symptoms were unrelated to get rid of me. Due to this review, they decided to cancel a paid session and two others without a refund; I was also told I was no longer welcomed and threatened with police force if I didn't stop requesting one. They even attempted to coerce me into signing legal paperwork to get this negative review and others removed if I wanted to receive a tiny fraction refunded from what I was initially promised. I know this is one negative review from the wave of positive reviews they have but use your logic. Do you want services from a place that expresses itself as such? Do you believe people are traveling from other states for their treatments? Mistreats their customers when things go wrong? And then scams them when you genuinely express their experiences? There are much better options out there. Customer service etiquette adds to the value of a company. This review is based on interactions I had with this company since Aug 29 and how disgusting their reaction was since I left a negative review. And yes, they are allowed to refuse services, but that should be followed with a refund. Refusing to do so, which they did, is called fraud. For anyone, having similar issues, please contact New York State Attorney General, FCC, and file cases with small claims. --- RESPONSE TO OWNER'S COMMENT -- Thankfully, there's an email screenshot where you agreed to take over my sessions passed on from your second location. So get lost with your condescending attitude. The owner of these locations should stop scamming and coercing people into signing legal paperwork to avoid negative reviews. -- Reviews are updated periodically --

I don't write reviews often, but I have to give Natalia a shout-out! From the first interaction,…read moreshe was very responsive and friendly. From the moment I arrived for my appointment, she made me feel comfortable, and explained everything I would need to know about my microneedling appointment. The studio is clean and bright, and she plays fun music. Natalia is one of the only estheticians I have been to who didn't make me feel self-conscious at all. She also didn't pressure me into any additional services or products. I find her pricing very reasonable as well. I can't wait to see my results!

Went to their website and they said laser works best on light skin and dark hair. As someone who…read moregets laser hair removal and was looking for a different place. I know they either don't want dark skin customers or don't have enough experience to know better. Makes me wonder what else they may be ignorant to...

Unique Clinique Aesthetics is truly an exceptional place! The ambiance is absolutely gorgeous, and…read morethe staff is SO kind and welcoming. I originally went in for Botox and lip filler, but due to health reasons I couldn't get it. I really appreciated how honest and caring the doctor was. My health and well-being were their top priority which speaks volumes about their integrity. The owner Nicole is absolutely lovely! She is so warm, accommodating, and genuinely cares about every client's experience. Even though I couldn't get the procedure I initially wanted, I'm so happy I found Unique Clinique Aesthetics because I discovered their incredible massages! My fiancé and I had a couples massage today and it was one of the most relaxing experiences ever. I've now decided to get monthly massages with them for my chronic pain because they are just that amazing. I HIGHLY recommend this place for anyone looking for top-notch care, professionalism, and a truly luxurious experience! 100/10! :)

Great service, beautiful space, and kind staff. I will definitely be back! They took such good care…read moreof my skin!

When You First Walk Into A Place You Watch Out For Several Things; Cleanliness, Smell And All…read moreAround Atmosphere. I Can Honestly Say Nelida's Place Checked Off That And More ! Before I Undressed For My Wax she Was Already Wiping Down and Sanitizing Everything! After Signing Papers, She Explains Everything She Will Be Doing, Step By Step. To Make It More Comfortable There's Water Mints Cookies And Wine There Just In Case You Need To Loosen Up My Service Today Was A Brazilian Wax And A Vajacial And Wow !!!! I Can See And Feel How Pretty She Is Lol I Never Felt Uncomfortable She Held Great Conversation When I Was A Nervous And She Was Fast And Quick, Yet Gentle And Any Questions I Had Answered With No Hesitation And Proper Information I Hate Waxing But The Vajacial Was DIVINE ! From The Steaming To The Scrub. She Gave Me Advice On What To Do And Not To Do I Can't Wait To Come Back . I Found My Place ! Thank You Nelida !

My brows are perfect thanks to Renee. The space is beautiful and Renee was warm and welcoming. I'm…read morelooking forward to my next brow appt. Would highly recommend Renee!

I received a Kenalog injection at this clinic that resulted in visible facial fat atrophy and…read moreindentation. This was confirmed by other medical professionals after the procedure. I reached out to the clinic multiple times to request a medically appropriate corrective plan. I was polite, documented everything, and gave them multiple opportunities to help resolve the damage. They stopped responding and ignored my follow-up -- while I am still making payments for a treatment that permanently harmed my face. In my experience, there was no accountability, no follow-up care, and no attempt to assist once complications arose. If you are considering treatment here, be aware that if something goes wrong, you may be left to deal with the consequences alone.

the staff is very nice, decor is nice. 5 hydrafacials and 5 tca peels cost $1300…read more i had one of each. no hot towels for face, or neck. they use cheap hand napkins to wipe your face. they use tap water to sud up the facial cleanser for your face. for peels you don't get anything at all, not a go home kit, not a facial cleanser, absolutely nothing at all, just directions on things you should buy to use. my family member got 2 syringes of filler and 5 hydrafacials, $2,011. no hand napkins in bathroom. toilet paper lives on top of toilet bowl. your not even offered a bottle of water for the amount of money this company charges. be aware all sales are final i will finish what i purchased i will not return unless the service becomes better. update: the owner irena called my family member and was highly disrespectful and unprofessional. she threatened to refuse services which were paid for in full. due to how we were verbally attacked by the owner we do not feel comfortable completing our packages. i will not return to this byou location.

She peddled unsubstantiated rumors and conspiracies, ex. sunblock is a marketing scheme because for…read morethousands of years people didn't get skin cancer, and expressed unbridled enthusiasm for the Eat 4 Your Blood Type book, which may work for her, but is not backed by research. She was too spiritual for my taste. Facial-wise, it felt nice, though she was talking the entire time, and I didn't feel like I could fully relax. She also said she's a certified beautician, esthetician and hair stylist, which doesn't inspire much confidence in her skills in any one of the areas as the attention seems to be diluted. I asked for tips to maintain my skin, such as exfoliating more, and she said people nowadays live with so much pollution that daily face cleansing does not suffice; she recommended I return for another facial in 4 weeks for my nose, supposedly THAT clogged up, and that I make facials part of my routine--doing them every 2 months. Welp, at least it's on ClassPass because no way I'm spending $100+ every 2 months on facials. What was expected to be a 1-hour experience stretched to an hour and a half; she said she gave me an extra treatment at the end on the house. I did think my pores looked a bit smaller when I left, but I cannot possibly return here.

Zuri is a very talented and kind therapist. I have had a variety of treatments, mostly massage but…read morealso deep cleanse facial and Brazilian wax. All delivered expertly and with sensitivity. I have had many massages and can say that Zuri's is absolutely one of the best. She has an intuitive sense of touch and is very healing. Her Brazilian sugaring was a revelation! A first for me she guided me through it carefully and the results were incredible.

I first came across Donna and smooth endings on a living social deal almost 3 years ago now. I…read morewasn't sure what to expect and I was pretty nervous, being that it was my first time having laser done. She answered my email quickly, and answered the million 101 questions I had. I was having laser done on my face (lower chin area). She calmed all my nerves; and meeting her in person was even better. She has the most warm and welcoming personality. 3 years later I have done multiple areas and couldn't be more pleased with my Results. For the best results I usually have at least 6 treatment on each area. I've also noticed and so have my family members and friends that my face has become a smooth and even tone. Before treatment I had blotchy areas, now everything is even as Donna said it would be. I know you will enjoy you experience as I always do.

Donna is the best in the business. Professional and also so caring. She remembers details about her…read moreclients in a very authentic way. Donna has always been flexible and able to accommodate appointment times (and she's amazing with my kids who I usually have to bring along). I trust very very few with lasers on my skin and with Donna - she had my trust immediately. :)