Went to get some hair removal touch up done and picked Satori Laser b/c of reviews on Yelp, their location and clear statement of services and pricing. The place is nice, the receptionist was very helpful in checking me in and going over all the necessary agreements plus list of services. Very nice and professional. Then Marissa actually done the hair removal. Everything went very well. Thank you ladies for such a great job done. I went for a one off because it was a touch up. But the place has packages based on the number of times you are recommended to treat the area so highly advise the visitors to check out their website. They do have the most up to date information on the website which is important because sometimes things are not updated. read more

You can discourage, reprimand and rebuke using at home devices, only to see it appear again or get rid of it forever. I reckon the professionals have an edge. Both Dasha and Marissa are great. read more

I was going to Satori after almost 2 years. My technician Dasha who I have seen in my previous visit as well made me feel very comfortable and the whole experience was quick and seamless. It's been so cold lately but the moment I entered the room it was warm and cozy which instantly made me feel at ease. Satori laser has a great environment and very professional and caring staff. read more

Quick and easy hair removal. Convenient as the location is less than 2 blocks from my work.

Dasha is great. The business is efficient, orderly, pleasant, and punctual. Affordable, especially considering I no longer pay for waxing, razor blades, etc. read more

Destiny was amazing! I got there 50 minutes early and she wasn't even supposed to be my technician, but she took me early anyways. They are incredibly accommodating and professional! read more

Excellent customer services provided. The waiting time, was short, I was in out quickly. The prices are affordable, and the sessions are painless. Dshea McRae read more

Satori Laser - Union Square - Laser Hair Removal Near Me - New York, New York

I been here about 6 times, I got one of those ten times packages, overall it's been a good experience but a few times some of the specialists weren't as nice but overall everyone was great just make sure you find someone you like read more

The Union Square team is **chef's kiss**. From the reception team to the technicians, everyone's incredibly warm and welcoming. Most recently, I was treated by Marissa for my brazilian and upper leg. Her kind and friendly demeanor immediately put me at ease. I felt comfortable from start to finish. I highly recommend seeing her! After multiple sessions here, I am already super happy with my results. And they truly cater to all skin tones -- I can confidently recommend this spot to my fellow Black and melanated folks. read more

Marissa is the best - book your laser hair removal with her! This location is clean and workers are friendly. I think they offer the best packages for laser hair removal. read more

Amazing, amazing amazing !!!! Love coming here. Just got my last Brazilian and thankfully came in at the right time to catch their annual sale. Now adding my underarms. I like that they aren't pushy & give me the information I need based on my results . Thank you so much satori! I already have some of my girlfriends coming here. read more

CLEAN. PROFESSIONAL. COURTEOUS. If you're looking to do laser hair removal for the first time or the 50th time, Satori Laser is the right place for you. Just a short walk from Union Square park, Satori Laser provides exceptional professionalism and cleanliness during this rampaging pandemic. Upon entering the facility, I was kindly greeted by the two staff at the front desk. Hand sanitizer and gloves were provided and shortly after checking in, I was offered tea/water. I noticed that the shop is very clean and I felt very comfortable. I sat down as I waited for the technician for only a couple of minutes before heading into the consultation room. I was greeted by Kate, the laser technician, in the consultation room who kindly explained what to expect. She was receptive to my many questions and nervousness as a first timer. I really appreciated that there was a screen between me and Kate. We discussed worries of pain, their Satori Laser, the number of sessions/pricing and then we quickly made our way over to the treatment room. The treatment looks like a standard spa room. I don't know why I expected for there to be giant robot machines but it was a pleasant surprise haha. The laser treatment itself only took about 2 minutes and I would rate it about a 3-4 pain out of 10. I definitely felt it but it dissipated quickly because their laser's cooling system. Note: there was definitely a burning smell, which Kate earned me about, but my moms incense is stronger so eh. After the treatment, I made my next appointment and was about in less than half an hour! In regards to results, I am noticing slightly less hairs than usual after my first session. I was told that with more sessions, the hairs will be finer and sparser until none remain. Looking forward to the results and I am so happy to have my first laser experience here. read more

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5 stars Excellent service, professional quick and friendly. Made an intimidating process easy. Highly recommend. read more

I had a wonderful experience with Dasha for an ematrix session for my acne scarring. She was very attentive and took her time with me. Looking forward to seeing the results. read more

Great customer service and technicians! I've never felt uncomfortable with any of them! My most recent technician Ariel was super nice and answered my questions! The bathrooms are well supplied with face wash, lotion, soap, and tissues. The rooms are clean and there are curtains to block to block the door. I've never met a rude staff there! If you're ever hesitant on laser hair removal, I'm here to tell you that you'll never regret it. It's made my life more convenient since I never have to shave again. The results are temporary which in the long run is financially beneficial. I've recommended it to all my friends to get it done and to get it done at Satori Laser since they have multiple locations and provide excellent service:) read more

Satori Laser - Union Square - my arm results after 6 sessions - Laser Hair Removal Near Me - New York, New York

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I was over waxing and couldn't imagine doing it for the rest of my life, so I did some research and came upon this Satori location on Yelp. I went in for a consultation and jumped into my first session. So I won't lie and say it doesn't hurt (at least a newbie on her first try.)That's just not true. But it was a lot less pain than a Brazilian and I only felt a stinging/heat sensation in the delicate parts. But the fact that it only took 10 minutes and I walked out so smooth, made it worth it. Teuta was wonderful and I can't wait to see her again. Aside from the lovely ladies at the front desk and their great service, they offer tea and coffee and snacks while you wait. Office is super clean and modern. read more

I had been a LOYAL customer of Satori Laser (14th st location) since 2018 because of all the good reviews I'd read online. THREE (3) years later, here I was still getting treatments from them until this October! Not anymore, lesson learned! You are wasting your time & money if you are getting treatments from them past the 8-10 session mark they promise! They are HIGHLY unprofessional & they will do absolutely nothing for you. They will promise you things and change up their words. I first visited Satori for a consultation in 2018. They asked me if I wanted to start my sessions that day and I didn't have any issues with that. Supposedly the lady who does the consultations, she's been in the industry for more than a decade and is very experienced.. however I went home and noticed burns on my underarms. I still have those scars from my first treatment. They provided complimentary sessions for microdermabrasion which did absolutely nothing. Recently, the same happened but in a different area. They told me they would prescribe me medication to heal that and get rid of the pigmentation, but guess what, I heard back nothing..no follow-ups. I have gone through 12-15 treatments on most parts of my body and still there is excess hair growth. When I say excess, I mean it! After 14-15 sessions, I understand beings spotty, but having full hair growth everywhere as if I never got treated is something else! Also please be mindful, those are not hormonal areas! They claim their machines to be the highest and most powerful, but it is bs! Until Tamomi was there, the treatment & settings worked for me but since she left in 2020 and I got a different tech, I started getting trapped hair follicles and soo much hair growth everywhere (picture below from my 13th session for 3/4 arm). Michelle, who is from management, she promises you loads of things, but fails to follow- up. Their customer service really sucks. They will claim to look after you and "work with you", but that's their business strategy to keep you coming. She'd offered me complimentary sessions, but guess what? She completely shifted from that mindset--multiple times she promised she would follow up with me to see how the last treatment worked, but there were no follow-ups. Bad Management! I would highly suggest you to stay away from this trashy place and save your money and invest in a better laser salon! I wouldn't be surprised if they paid someone to get fake reviews on google. They claim to be cheap, with high quality machines, but their machines and customer care really pays that value at the end! read more

Satori Laser - Union Square - Growth after my 13th session!! Full on growth! - Laser Hair Removal Near Me - New York, New York

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I feel so well taken care of at Satori Laser! They have done such a great job in a short time to take care of all of my unsightly hairs!

First timer! I'd been getting waxed so long and finally got sick of it so decided to try out laser. With darker skin, I knew I had to do research to make sure I was making the right choice, and Satori kept coming up in so many searches.. so I decided to try it out! Tomomi was my aesthetician and I will absolutely be going back to her for all of my sessions. Patient, sweet, and clearly knows what she is doing. I liked that it started out with a consultation so that I could get all of the technical info & ask questions. She walked me through everything she was doing and my Brazilian took no more than 15 mins. Pain wise, if you get Brazilian waxes, this is a breeze LOL I'm excited to have started this process here at Satori and excited for the ongoing results! read more

Satori Laser - Union Square - Super clean! Even the machine has clear instructions on it lol - Laser Hair Removal Near Me - New York, New York

I have been coming here for a couple years now doing laser. I always book my sessions with Samarra, she is great, very reassuring and efficient and lovely! I have thick dark hair and light skin and I have seen a significant reduction in hair growth. I have done a total of 6 sessions of underarms and Brazilian. read more

I had my last underarm laser treatment session (6 total) and I have nothing but praises for this location! The place is clean, staff friendly and accommodating, and laser techs attentive and knowledgeable. A special shout out to Marissa who patiently answered all my questions throughout my sessions. My body reacted positively to the treatment and my armpits are now hair-free with just 6 sessions! I started in July 2018 and at first the treatments we're spaced out every 4 weeks, then 6 weeks and then longer, until finally the last treatment which was this month. The treatment itself is slightly painful (think multiple mini needles poking you in the entire armpit area followed by a cold air to diffuse the sting) and they up the "voltage" (forgot the term) every new session. The last session was a tad bit painful because they said it is to target the fine, thin hair thats left. Overall a wonderful experience! My next target would be legs read more

The best present I could have ever received is laser hair removal from my lower neck. You go into it thinking nothing is really going to happen, but i saw results after my first treatment. The subsequent treatments made the progress even more amazing. I have really sensitive skin and shaving used to give me massive razor burn. Plus my facial hair is really dark, so doing drag left my clothes dirty if I wore high collars. After a year of regular visits, and I do stress regular, I don't have to shave my neck anymore. All the is left is peach fuzz. Just know, it was not a wholly painless process. The more you go the easier it becomes. Exactly like getting a tattoo. Thank you to the great staff for making this an easy experience. See you soon for my 12 week check-up. read more

Satori Laser - Union Square - Treatment results - Laser Hair Removal Near Me - New York, New York

This was my first experience with laser hair removal and it went so well. At first I had my qualms, but after having a thorough consultation and experiencing the results first hand I'm hooked. I made an appointment and arrived earlier with my friend, however, being that it was my first time I had to fill out a questionnaire on the iPad. The waiting area in this location is super clean and has a delicious coffee maker and even some choco pies! During the consultation, the technician walked me through the whole process. What I should and shouldn't do right after the treatment. What results I should expect to see in the next few days/weeks. She also talked about the type of machine they use which is the same ones used at Ideal Image. They only use machines with Candela laser which means the pain level is similar to flicking rubber bands. It didn't hurt as badly as I anticipated, but they did say as the treatment sessions continue they use a higher setting. The technician shaved the area if needed and then applied the candela laser in a few areas of the armpit. After a while you can smell the hair burning, but not to worry it just meant its working. Then she applied some aloe on the area to alleviate any pain. After a week or two, I started to notice the hair grow back but ultimately fall out. I've noticed a huge difference with just one session alone as the hairs grew back like baby hairs. I'm looking forward to my next 5 sessions to see the progress. I highly recommend Satori Laser as it's not only one of the more affordable laser hair removal options but also has awesome customer service! read more

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Gaaaaame changer. I used a Groupon for 6 laser hair removal sessions on my armpits. After 3-4 sessions, I no longer grow hair. I'll probably save the last two for touch ups. The service is really good here and really prompt. I like checking in on the iPad and the drinks they provide. You do pay a single time tax on the Groupon and remember to tip! read more

Love Satori! Marissa is great. She moves quickly, but is still patient enough to give you breaks when the pain is too much. Stop thinking about it and just go! Getting this service is honestly the best money I've ever spent. read more

Ariel is the best! Super attentive, friendly and great results. She's efficient but you don't feel you're being rushed through. And the store is so nice about rescheduling - good service is so refreshing. read more

I just have to 100% give it up to Satori. I first found them on Groupon and am so happy I did. They had a great deal (something like 140ish for 6 sessions for a small area). Since initiating my treatments for my sideburns, I recently added on a package for the back of my neck. Each of the technicians have very different approaches. My first treatment for my sideburns (which was my first laser treatment ever) hurt like crazy with Irina. My 2nd treatment could barely be felt. My 3rd treatment (with Kate) hurt like nuts. I began lasering the back of my neck today, which hurt too, but already I'm so happy I took the plunge. To be honest, I kinda like that it hurt; I feel like that means it's working, though I'm sure I'm totally wrong lol. I don't mind the pain at all. It's not unbearable. But more importantly, the treatments are EFFECTIVE. After my first sideburn treatment, I swear my hair didn't grow back. My hair only began growing back (super thin and slow) after my 2nd treatment because it had been ~8 weeks since my last appointment...so naturally my hair grew back. There are going to be other deals that come and go for other salons, but paying the "regular" price for additional services is soooo worth it. The treatment is effective; you're in and out within 10 minutes depending on your area; and the women there are so stinking nice. Today I was going to do my hairline, and Michelle basically talked me out of it. They are not trying to upsell you. They want you to feel good, look good, and be satisfied. I will for sure add more services when I can save up the dough. My arms are next!! And I appreciate so much that Satori offers transparent pricing. I hate when salons want you to come in for a consult before sharing pricing info. It's bull crap. As someone who has been hairy forever, I'm so grateful to have found a LHR provider that is affordable and offers transparent pricing right there on their website. Laser hair removal is now within reach of regular everyday folks, and I love that. read more

Marissa is my girl!! Been seeing her for about a year and not only is she lovely, works quickly but also helps to make sure you're optimizing your appointment and suggests when to do a package vs just pay for pulses. At his point I go for a touch up every 10 weeks and couldn't recommend a location or person more! read more

I've had a great experience at Satori Laser. The facility is very clean and everything is well organized.Since my first consult I knew this was the place to get my Laser done. I had terrible experiences with overpriced lasers with very minimal results. They offer good prices and often have sales through out the year that really help maximize on your services. Samarra has made me feel comfortable, she's very friendly, and caring and that remained consistent the entire time and I've only stuck with her. Highly recommend! read more

Ariel is the best!!!! My experience was seamless. She's nice, patient and gentle. The receptionist also has great customer service skills.

Overall: This place is great! I am at my 6th session for underarm hair removal and it's been amazing. I can't remember the last time I have to shave. I would continue coming here for other parts of my body. I did recommended my friends to come here and they love it too. FYI this place has a groupon you can check out. Laser process (5 stars): Before your first session, you sit with a laser specialist for your free consultation where they will go over the process and things to avoid before and after your laser appointment. I recommend that you wear a sleeveless shirt for every appointment so you don't have to take off your shirt. If you are sensitive to pain, there is a little stinging but nothing too extreme. It's more like little pinches. Each session afterwards will take less than 10 minutes. It's extremely fast. Service (5 stars): The staff here is extremely friendly, pleasant, and honest. For my 4th session (my sessions were 6 weeks apart), I didn't have any hair to zap so they recommended that I wait 2 more weeks, which they didn't have to do. Cleanliness (5 stars): This place is clean. I don't even think I saw dust. read more

Excellent service! Very clean facilities with extra accommodations (much appreciated!) and wonderful staff. Over the course of my consultation and 6 sessions, I was able to see a majority of the technicians on staff and all were attentive, helpful, very efficient, and talked me through my progress each step of the way. Everyone at the front desk was very accommodating with rescheduling within the 24-hour limit and patient when I was running a minute or two late. Proper care and safety was communicated clearly and there was detailed and consistent reminders of Covid-safety regulations before my appointments. I was recommended by a friend and have recommended two other friends myself! The procedure to laser large areas are pricey in general anywhere but reasonable and very much worth it due to helpful staff and nice facilities here. read more

I love Satori laser this is my second session for my lower legs and Viktorya was so professional and knowledgeable. She made me comfortable explaining how to avoid the exposure from the su and how to take care of the skin (before and after for the best result) The place is super clean and the receptionists are also friendly and nice. Thank you so much for the great experience. read more

Satori Laser - Union Square - Laser Hair Removal Near Me - New York, New York

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I was really optimistic about these treatments at first but unfortunately I have to say I don't think I got my money's worth. I did the suggested amount of treatments but I quickly realized that each technician has a different level of training and so I ended up in a situation where at first it seemed like I was getting the treatment I needed but then I would have an appointment where the person treating me that day would miss entire areas of my face or put the laser at a level that wasn't effective. Consequently it's been a few months after I've gotten my treatment and virtually all the hair is growing back, particularly on my face which is the most upsetting since its growing back more in the areas that weren't treated consistently. My bikini is also growing back in much the same way. After all the pain I went through and the money I spent I feel like it was in vain because I'm right back where I started. To top it off I had a very bad experience in one of my last appointments where I experienced a serious breakout that left my skin in worse condition. Very disappointing. read more

I have been coming here forever, and the results are amazing! All the technicians and staff are super nice and friendly. I have been seeing Marissa, who always explains everything before and after the sessions. The place is also super clean and sanitized. There are also other locations in case this one does not work out. I definitely recommend Satori Laser if you are looking to get rid of facial and body hair! read more

For real results, professional and informative staff I highly recommend Satori .My technicians are very thorough. They really make sure nothing is missed. After every session I'm always asked how was my result from the last session and how often Ive been having to shave. Which is great I always find myself coming in and receive effective treatments. The front desk are also very informative. The staff is very welcoming and the facility is immaculate ! Will definitely be adding other areas. Satori has earned my trust . read more

I had an amazing first time experience with laser hair removal. The receptionist was very accommodating and greeted me with a big smile. The manager Michelle is so graceful, she was really attentive via phone regarding my appointment and concerns (being my first time). I am always thankful when I come across someone who really gives their ear to listen but what I am most thankful for is her recommendation to book with Marissa. I am extremely content with my results, she definitely "blasted" my hairs out and I was in and out. Half an hour in and I was done. Definitely my type of service! Keep it up the amazing work! read more

Satori Laser - Union Square - 3 1/2 weeks post laser hair removal, still no need to shave. Needles to say my Underarms and Brazilian look and feel just as fresh. - Laser Hair Removal Near Me - New York, New York

I've been coming to Satori Laser for over 3 years now, beyond pleased with the results! Started off with face and have added underarms and Brazilian over the years after the success I had with my face. All the technicians are so sweet and make the entire process very comfortable and smooth. Truly blown away by the radical results I had even with my coarse dark hair. read more

Amazing experience with laser hair removal here at Satori. The consultation meeting was helpful and my technician Dasha was extremely nice. Place is clean. Strongly recommend. read more

I want to start off by saying, Arielle is a fantastic Technician. She makes you feel super comfortable and is willing to explain the laser hair removal process, as it is customized to your hair and skin type. I cannot recommend her enough. Unfortunately, I have had multiple negative experiences with the receptionist, Nicole. She is consistently rude and extremely unprofessional. I understand if it was a one off interaction, but she has had a terrible attitude every time I have been in. The worst considering she is the first face you see when you walk in. I would give Arielle/Satori 5 stars, if it weren't for so many terrible experiences with Nicole! read more