Zhanna is great! She is always very engaging with customers…read moreand patient. I am not new to laser hair removal but I do experience some anxiety before every treatment. I am familiar with the neighborhood but not with this specific location. After arriving, I was confused because it was a hair salon. On the left side of the window though, it reads Laser Aesthetics Studio. I decided to enter. Inside, there are women getting their hair done. Expect to be given weird looks as a newcomer. But don't worry, you're not there for them ;) I asked for Zhanna and they had me wait towards the back. Although not your typical medspa and space is limited, the area is clean and she sanitizes your glasses with an alcohol pad before service. (Which should be done at all laser places. If it isn't, that's a clear indication that you should LEAVE) Zhanna is very thorough and doesn't rush your session. I have about four more sessions to go and I'm looking forward to the results!

I went for my first treatment over the weekend. Zhanna was great at making me feel at ease, clean…read moreefficient and thorough. Already booked my next appointmet. Cannot beat this price or service. Lasers were painless, which is not something i can say about other places I have gone to.

Been using BWC for over a decade and Corina is the very best. She did my first Brasilian and still…read moredoes them. If you're a first timer, she patiently explains what to expect-and does a fantastic job. You'll never regret it and be very satisfied at the result. Wax with confidence!

I have been a happy client for almost 3 years now! Very clean facility, time efficient, and least…read morepainful brazilian wax experience. I would 10/10 recommend this business.

The Union Square team is **chef's kiss**. From the reception team to the technicians, everyone's…read moreincredibly warm and welcoming. Most recently, I was treated by Marissa for my brazilian and upper leg. Her kind and friendly demeanor immediately put me at ease. I felt comfortable from start to finish. I highly recommend seeing her! After multiple sessions here, I am already super happy with my results. And they truly cater to all skin tones -- I can confidently recommend this spot to my fellow Black and melanated folks.

You can discourage, reprimand and rebuke using at home devices, only to see it appear again or get…read morerid of it forever. I reckon the professionals have an edge. Both Dasha and Marissa are great.

I originally left a positive review because the quality of the lash work was excellent. Both the…read morelash tech & the master lash tech, who are sisters, are very talented & skilled at what they do. I received many compliments on my lashes over the years, which is why I remained a loyal client for so long. I also want to acknowledge that the salon itself is beautiful. The space is clean, well-maintained, & thoughtfully decorated. The atmosphere is relaxing, the blankets are comfortable, & I appreciated the Christian music and R&B that often played during appointments. It was easy to relax & even fall asleep while getting my lashes done. One issue I experienced involved excessive lash fallout shortly after an appointment. When I brought it to their attention, I felt there was an initial attempt to place the blame on me. During that same situation, I was encouraged to book a full set despite having recently received one & was asked to return the following day to complete the service. While the issue was eventually resolved professionally, the experience left me feeling frustrated & undervalued as a client. Over time, I realized that something always felt off in the overall client experience. I'm not expecting friendship from someone providing a service, but with personal services like lashes, waxing, nails, or massages, clients naturally develop a level of comfort & familiarity. Although there were moments where they were kind, I often felt more tolerated than genuinely appreciated despite my continued support of the business. There were also several moments where communication & rescheduling felt unnecessarily difficult. One interaction that stood out was being placed on hold for over 15 minutes. While on hold, I called from another number & the call was answered immediately. The reaction once realizing it was me made the interaction feel uncomfortable. I also invited them to participate in a volunteer empowerment event for young girls because I believed they could be positive role models & demonstrate what entrepreneurship & success in the community can look like. I viewed it as an opportunity to give back & encourage young girls to see successful women who looked like them pursuing their goals & building businesses of their own. While I fully respect everyone's right to value their time & services, a last-minute disagreement regarding compensation ultimately led us to withdraw the invitation. The situation reinforced some of the concerns I already had regarding communication & professionalism. Looking back, I realize I focused heavily on the quality of the work while overlooking how the overall experience made me feel as a client. The lashes were beautiful, & I still believe both women are highly skilled. However, over time I learned that talent alone is not enough for me personally. Professionalism, communication, & making clients feel genuinely welcomed matter just as much as the final result. If your priority is solely the lash work itself, you may have a positive experience. I can only speak honestly about my own experience as a long-term client.

I recently had a deep pore customized facial with Khadine, and I can honestly say it was an amazing…read moreexperience from start to finish. I originally went in because I was struggling with clogged pores and uneven skin tone, and the results have exceeded my expectations. Khadine is incredibly knowledgeable, professional, and attentive. She took the time to assess my skin and tailor the treatment specifically to my needs. My skin felt deeply cleansed, smoother, and noticeably more balanced right after the facial--and it continues to improve. What really impressed me is the quality of the products she offers. I've been using them at home as part of my routine, especially since I'm focused on anti-aging, and I can genuinely see a difference in my skin's texture, clarity, and overall glow. Every time I come for an appointment feels like the first time I always have an amazing experience. If you're looking for someone who truly cares about your skin and delivers real results, I highly recommend Khadine. She's the real deal as usual. I must say my skin has been flourishing.

​Thank you PeachFuzz for an amazing session. Your incredible team (a dedicated group of specialists…read moreand technicians) always creates a welcoming space, especially Samaiya. She tracks and oversees my sessions and I could not have asked for a more knowledgeable and skilled technician. Her relaxing, friendly demeanor is so helpful! After every appointment, she always provides post-care tips/insights - that's why I keep coming back! -Sandra, NYC

Cute and clean establishment. I've been coming here for two years. The technicians are very…read moreprofessional and caring. I always see Tene. She takes her time to explain the procedures and always does an amazing job. I absolutely love my experiences and results. Definitely recommend PeachFuzz!

I had 2 sessions with Viktoria, so far so good. She's a very knowledgeable technician and it's easy…read morewith her. I don't feel rushed and we took quick breaks if i need to. : ) highly recommend

Hannah is amazing! She's patient, gentle, and makes what could be an awkward appointment feel…read morecompletely comfortable. Couldn't recommend her more.

I don't write reviews often, but I have to give Natalia a shout-out! From the first interaction,…read moreshe was very responsive and friendly. From the moment I arrived for my appointment, she made me feel comfortable, and explained everything I would need to know about my microneedling appointment. The studio is clean and bright, and she plays fun music. Natalia is one of the only estheticians I have been to who didn't make me feel self-conscious at all. She also didn't pressure me into any additional services or products. I find her pricing very reasonable as well. I can't wait to see my results!

Went to their website and they said laser works best on light skin and dark hair. As someone who…read moregets laser hair removal and was looking for a different place. I know they either don't want dark skin customers or don't have enough experience to know better. Makes me wonder what else they may be ignorant to...