BEWARE BEFORE SPENDING THOUSANDS OF DOLLARS ON A BBL FILLER AT IC MED SPA…read more Please check pics of before and after I wish I could give zero stars. I have gone back and forth about writing this review, but after spending $5,400 on a procedure that completely dissolved and left me paying off a loan for results I no longer have, I feel other women deserve to know my experience. On October 9, I had a 600 mL BBL filler augmentation performed at IC Med Spa by Inna. I chose the largest package because I wanted long-lasting results. During my consultation, I was told the results would last about a year and a half, and that I could simply get a touch-up after that if I wanted to maintain my results. That expectation is what convinced me to move forward with such a significant financial commitment. Within just a few weeks, I noticed the volume rapidly disappearing. By November 17, I had already returned for a follow-up because I was so concerned. I showed Inna how much the filler had already dissolved, explained how unhappy I was, and I have photos and messages documenting those conversations. Instead of offering a solution that reflected the amount of money I had spent, I was told to wait. As time went on, the filler continued dissolving until it completely disappeared. When I reached out again, the only option offered was to pay for another procedure with only a small discount. After spending $5,400, I was expected to spend thousands more because the original results didn't last as I had expected based on my consultation. I was also advised to stop going to the gym and eat more so the filler would last longer. I followed that advice, gained weight, and still lost all of the filler. Now I have to work to lose the weight I gained while having none of the results I paid for. Instead of feeling more confident, my confidence has been shattered, and my plans for feeling confident this summer have been completely ruined. One of the most frustrating parts of this experience happened after I expressed my concerns. Shortly after I told Inna how disappointed I was with how quickly my results were disappearing, I saw a social media story explaining that clients come in three times a year to maintain their results. That was shocking because that was never explained to me before I paid. I agreed to this procedure because I was told my results would last around 18 months, with a touch-up after that--not that maintenance could involve multiple expensive treatments every year. If that information had been disclosed during my consultation, I would never have spent $5,400. I also specifically asked that my photos and videos not be used for marketing. Despite my request, they were still used. I believe potential clients deserve to see realistic expectations over time, not only the immediate after-results. What hurts the most is how my concerns were handled. I wasn't asking for anything unreasonable. I had just spent thousands of dollars, trusted someone with my body, and returned within weeks because I was unhappy with how quickly my results were disappearing. Instead of feeling heard or supported, I felt dismissed. There was no complimentary correction offered, no meaningful effort to address my concerns, and no follow-up to make sure I was satisfied. I was simply told that if I wanted my results back, I would need to pay again. Women work incredibly hard for their money. We save, finance procedures, and trust professionals because these decisions are deeply personal. This wasn't a small cosmetic treatment--it was a $5,400 investment that I'm still paying off every month for something I no longer have. Looking back, I wish I had put that money toward a real surgical BBL or a mommy makeover instead. At least I would still have results to show for it. This review reflects my personal experience. I encourage anyone considering this procedure to ask detailed questions about how long the results typically last, how often maintenance is actually required, what happens if the results fade much sooner than expected, and what the true long-term cost may be before making such a major financial commitment.

Absolutely amazing experience! I recently had Botox…read moreinjections done by Inna at IC Medical Spa, and I couldn't be happier with the results. Inna is incredibly professional, gentle, and attentive -- she explained everything in detail and made me feel completely comfortable throughout the entire process. The results look beautifully natural: refreshed, smooth, and exactly what I wanted without being overdone. The spa itself is clean, stylish, and welcoming, which made the whole experience even better.

I absolutely love Butterfly Aesthetics! Their NP and owner, Gina Hassler, is fantastic. She does my…read moreBotox and I always get the most natural, flawless results -- exactly what I'm looking for. Gina's bedside manner is friendly and reassuring, and I really appreciate her honesty and professionalism. She never oversells and always takes the time to explain what will work best for me! The office itself is beautiful, clean, and relaxing, and the reception team is always warm and welcoming. On top of all that, their prices are very reasonable, especially for the level of care and results I receive. I highly recommend Butterfly Aesthetics and Gina to anyone looking for quality aesthetic treatments!

My first visit and the office is very clean. Front desk was very pleasant and helpful explaining…read morethe new products at the desk. Dana and front desk were very informative with pricing. I also received a coupon for a discount online. Dana was also very gentle and during my injections I didn't feel any pain. Dana explained where my injections will be placed on my face and answered all my questions and made me feel at ease. Didn't feel rushed and the chair is super comfortable. Back of my head was snugged in the head piece. Will go back in 2 weeks for follow up. Highly recommend Aesthetic Island.

I came to Eva for for Neurotoxin. She was amazing and super patient. She answered all my…read morequestions and did an awesome job. I plan to come back for more services. I also want to recommend Liana and her hydrafacial. Liana (Lika Skinthetics). Liana is amazing at what she does and my face is always so clean and hydrated after.

I got my Brazilian here for the first time and she was amazing and explained all steps of the…read moreprocess. Will definitely be coming back !!

I took my daughter for a deep facials. Oksana did nothing. Her face was the same full of whiteheads…read moreafter procedure. When I called next day I was told she has a lot of whiteheads and one hour was not enough. I pointed out that she hasn't removed anything. Also my daughter fell asleep during the facial. That's another proof that nothing was done, because deep facial is pretty painful. Oksana told me to come back for extra $45 facial, which we did. That time it was another lady, who was excellent! She extracted a lot and trust me my daughter wasn't sleeping during her facial! I would not go back there!

My experience with Cynthia was AMAZING! It was everything I expected. I've received services from…read moreCynthia years ago.. and I'm glad I returned. She's so knowledgeable, explains step by step what she is doing and how it benefits your skin, and the atmosphere is lovely. Her office is so high tech, modern, clean, and chic. It has only been a couple of days since my treatment and I'm already seeing a difference. Love love love! Side note: She does take a while to answer messages, but honestly she's a busy woman and at least she gets to it IMO.

I love Cynthia, her client services skills is amazing. She's truly an amazing individual. My good…read moresis stays booked and busy so every 1st of the month at 12 am book your appointments because she is BOOKEDT ! She's truly worth it. She also offers the waitlist and it's truly worth all the wait. I've been a client of hers over 2 years now and will continue to be a client. I appreciate the advice she's given me and her cleanliness as well. I hope you find my review helpful ladies and gentlemen.

Elen is an absolute angel sent from heaven. I've been very lucky with my skin but have had issues…read morewith uneven skin tones, dark under eyes, and a little bit of rosacea. I came to Elen and we sat down, she looked at my skin, explained what was going on and what she would like to do and why, and we went straight to work. I've never been the girl to go get facials all the time - I now swear by Elen. She has made my skin even, glowly, gotten rid of my dark circles, and I rarely wear face makeup now. Added bonus: she is a beautiful soul. I almost don't want to write this review because she's my biggest secret. P.S. she's so good that I travel from Manhattan to deeeeep Brooklyn for her once a month. Yep. That. Good.

This salon is amazing! Even though it was established in 2013, I have been going to Elen and Elina…read morefor about 2 years. They are both great. Elina has been working on my face for the past year and she has done wonders to my face and skin in general. So far, thanks to her facials, peel and laser procedures I got rid of terrible breakouts I had all over my face. I don't even need to wear make up any more, just a little bit of special treatment makeup which gives my skin smooth and glowing look. I also got laser hair removal done there. Elina did the procedure. It was fast and after the first time, I almost don't have any hair growing in that area. I will do it again soon. I highly recommend this salon. You will be taken care of by top-notch professionals.

Normally I don't write reviews, but my experience with Marina made this post necessary…read more I was initially nervous when inquiring about the services provided, but Marina was incredibly helpful and made me feel so comfortable, answering all the questions I had. If it weren't for her being so genuinely kind and welcoming, I probably would've left without booking a treatment. The newest laser, the result of the procedure not only pleases, but even surprises how simply and quickly it is now possible to solve the problem of unwanted hair and pigmentation! I'd highly recommend this place, and I will definitely be coming back.

This is the best place to go for laser hair removal!!! Masha is incredible!! Very kind, genuine,…read morethorough, and knowledgeable. I've seen such drastic results within a couple of sessions and she's given me great skincare advice too. Her prices are super affordable and the office is VERY clean. I can't recommend this place enough! If you want to support a private, woman owned business--this is it.

I'm giving more than one star because the people are friendly and very accommodating but in general…read moreI would say that I'm overall disappointed with the results as I paid for a large, expensive package and even paid for additional sessions on multiple occasions hoping I'd get more permanent hair removal but by the looks of things I maybe got 30-40% reduction and nowhere near 80%. After hoping for better results every time they convinced me to buy additional packages I think I'm done losing money on this. I really wanted more permanent hair removal to plan my next big tattoo but I will probably have to go the classic way of using a razor.

I initially purchased a treatment package with LaserAway and had a great experience at the Downtown…read moreBrooklyn location. The staff there was friendly, professional, and always welcoming. Because Park Slope was more convenient, I transferred my treatments there, but unfortunately my experience changed significantly. Appointments frequently did not start on time, and the level of care and professionalism was inconsistent. During one visit, my treatment felt rushed and incomplete, and my concerns afterward were not handled well. The most disappointing experience occurred when my appointment was canceled. I received only a phone call the afternoon before my appointment while I was driving with my children, and I genuinely believed it was a confirmation call. I never received an email or text message notifying me that my appointment had been canceled. I had completed all the required preparation and arrived, only to be told it had been canceled. I remained polite and simply asked to be accommodated at another location before leaving for vacation. Instead, I was later informed that I was permanently banned from all LaserAway locations. Despite explaining that this was an honest misunderstanding and asking them to review the call, I was dismissed without any effort to resolve the situation. I spent thousands of dollars on a treatment package that I was unable to complete, making much of my investment ineffective. I expected much better customer service and professionalism from a company of this size. Unfortunately, my experience left me feeling unheard, unfairly treated, and extremely disappointed. Tzali Lew UPDATE In response to Brian's public reply asking me to contact LaserAway directly so they could "work towards a resolution," I did exactly that. I called, provided all of my information, and was specifically told that my information would be forwarded to Brian and that he would contact me directly. It has now been over a week and a half, and I have received no call or follow-up from Brian. It is very disappointing to receive a public response that gives the appearance that LaserAway wants to resolve the situation, only to receive no response after I followed the instructions they gave me. I am still willing to resolve this fairly, but at this point I am waiting for LaserAway to actually follow through on what they publicly offered to do.