Today was the first time visiting this location and I just know this will be where I will be doing my remaining sessions. The place itself seems identical to the Williamsburg location but I like this one better. The receptionist was very friendly and helped me to schedule all of my appointments on the same date so I'm not coming to Laser Away a million times like I work here lol (not sure why they were scattered out to begin with) She also informed me of the update where we can be in the sun before/ after laser. I was concerned how was I going to be outside this summer with 8 treatments remaining. Glad it won't be an issue now. The woman who did my laser (I wish I would have gotten her name) was very informative and made me feel comfortable. This was my second session so I'm still pretty new. I added on a new service, my upper lip (because why be hairless everywhere else and still have a mustache?!) and the woman walked me through what it would feel like and even did a test on my neck before we began- I appreciated that. She was thorough and took her time making sure to get every spot. I already booked my next appointment and I can't wait to come back! I've seen amazing results after the first session so I can't wait to see if any hair grows back now. read more

The Thermage treatment was a complete waste of money and did not work at all, despite waiting months for results as advised.I felt my money was wasted on a painful procedure that delivered zero improvement.I would not recommend this treatment to anyone based on my poor experience. read more

Storytime: removing my former 5 star review because laseraway is DOWN BAD... story time: tonight the "manager" yona wanted to leave early so she called me at 655p to tell me she was cancelling my 7p appointment booked weeks ago and that I planned my work schedule, childcare and plans with friends around- I had already driven 30 minutes to get there and was around the corner. She then yelled at me when I suggested I should receive some sort of compensation for the severe inconvenience, told me I was out of luck because I already paid for the service and then hung up on me. Every single laseraway employee I've ever met has told me they are looking for a new job and hate working there and clearly it's managers like yona driving away good employees and customers. I'm shocked she still has a job with customer service/managerial "skills" like I saw tonight, but hopefully she enjoyed getting off early tonight on June 23 2026. Avoid and take your business elsewhere unless you want your appt cancelled without notice 5 minutes before so the manager can tell you she doesn't care because you already paid for the appt, hang up on you and then leave early. read more

Laseraway representatives are attentive and friendly when they want you to sign up for sessions for any of their services. However, when you have a complaint, no representative has an answer. I called three times to get an explanation of my services and a charge, and no one returned my calls. Instead, they emailed me, not giving enough information, and I decided not to follow up because I didn't want to get stressed with them and jeopardize my health condition. First, this is how it works with Laseraway. You must take a PatientFi loan if you can't pay the full amount. They don't tell you the interest on the loan. My interest on the loan is $625.38. The total price of my Brazilian armpit six sessions for both legs is $ 3,842.5, and your Cuchi will not be bold after completing your sessions; You will need to shape it. I understand that getting a laser treatment is a REDUCTION of your pupil's hair. To conclude, they're costly, have no follow-up, and don't embrace diversity. I don't recommend it at all. By the way, it's painful; don't you ever think you will feel a pinch as it is advertised on social media. Your cuchi gets red and swollen after the session, so think about it first. read more

Ugh. Had a bad experience in the past and decided to give them another chance because I had credits. Unfortunately they are still disorganized and unprofessional and will do anything to make a sale. Do yourself a favor and avoid them!!!! It is not worth it. read more

Experience is the same as everywhere else. The issue is they are very good at fooling you on what they give of you buy something. For example I was convinced to get the $2k facial for collegian with 20 fills of Botox and now after I paid and did the facial I'm being told it's not Botox they are using. WATCH OUT FOR THE SCAMS!!!!! read more

I took a chance, and decided to get Botox- and a clear Brilliance, Christa Reed, the best , explained all, was professional and very knowledgeable- I think you can say I absolutely,love the results- the whole staff , Was wonderful , I recommend for first timers, And second - to try Laser Away - they have Many different treatments- the staff takes care of all. read more

I've done clear & brilliant , and Thermage here.It's a great treatment, i love them all. C&B remove my darkspots and pimple marks- you can really see results unlike other laser treatment somewhere else. Im excited to see full results of my thermage- it's a little painful but tolerable. I can see the difference in my face right away! Can't wait to get more treatments (just need money lol) read more

LaserAway - Thermage - Tattoo Removal Near Me - New York, New York

All staff was very kind and knowledgeable. I was nervous getting tattoo remove treatment but they made me feel relax and comfortable. I really recommend this place :)))) read more

I've had a really positive experience getting several different types of treatments here. The staff is friendly and responsive, and they're happy to answer any questions I have. Would recommend to anyone seeking different types of skin treatments--this place has it all! read more

Staff at laseraway is very nice and friendly ! Went for a consultation and left very happy and looking forward to getting services at this location ! read more

I have been coming to the Tribeca Laseraway for over a year and absolutely love it! I've seen significant results with my laser treatments and can't wait to continue. Rachel, one of the receptionist, is so friendly and kind. Always has a smile and is incredibly welcoming and helpful. Ashley, one of the technicians, is also amazing! She's done my treatment several times and she is very thorough and makes it as painless as possible. Honestly, a 10/10 experience all around! read more

Haven't been in for Botox/Xeomin in a while and went in cuz I was getting sad waking up to 11 lines and forehead creases so I booked an appointment. Roshani (who I believe goes by Ro) had such gentle bedside manner and made me feel so comfortable! She was very calming and quick with the appointment which made me feel good. I also ran out of some products and Korrine and Jammy working the desk made me feel like I was talking to friends. I was only intending to buy come clean, but was talking to them about what I love about each of the products since they mentioned they're new to the LA team and by doing so I convinced myself to buy Wake Me Up and Drenched. I can't believe their products are being discontinued!! Looking forward too seeing all of them in two weeks for my touch up :) read more

I booked a laser summer glow facial... the front desk staff and laser technician-nurse was polite & professiona. Her name was Skyler, she is very polite & friendly. I cant wait to come back again..... read more

If you're considering lip fillers, I highly recommend Tajeet ! She's knowledgeable, skilled, and truly cares about her clients. I'll definitely be coming back! read more

Had an amazing experience at Laser away! I got my first lip flip and they made the process easy and answered all of my questions!

I had much better luck with LaserAway before but this location... The nurse S. spent 15 minutes with me on THREE treatment areas including full legs instead of the scheduled hour and when I directly asked her about it she laughed it off by noting she is "a quick girl." This was so unprofessional it can't possibly count for the expensive session I paid for. This is extremely unfair. I will keep calling support read more

I've been getting laser treatments here for a while now and the results are amazing. The front desk staff, Rachel and Amera, are so welcoming and excited to chat. My nurses, Ashley and Anita, have made me feel comfortable throughout the laser experience. I'm on my second session for legs and have seen such a huge difference in my hair growth. Thanks ladies! read more

I simply love this location and everyone working there. Not only they are professional but also super friendly. Due to my work and crazy schedule, sometimes I have to book things last minute, they always do their best to accommodate me. Last time I went here, Sabrina was the one working with me, I highly recommend taking session with her, what ever you are booking. She is super sweet and positive, also professional and efficient. ill defiantly stay loyal to LA in Tribeca. read more

As always the Laseraway girls did a great job on my Botox/Xeomin. Their recommendations of number of units necessary has always been spot on and never too much. Service was very efficient. read more

I love Laser Away!!! Daria at the Duane St location is amazing. She does my laser tattoo removals, and my Juvederm lip fillers. I've been wanting lip fillers for months but have been very hesitant. She made me feel very comfortable. We didn't use the whole syringe. She walked me through the entire process and made my lips look full and juicy but still natural. My tattoos are also fading and I couldn't be happier with the results. Love it here!! read more

LaserAway - Lips on day of injection. - Tattoo Removal Near Me - New York, New York

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First off, laser away is a great place to go. My sister went there and told me how wonderful her experience was and I thought she was being dramatic lol. She wasn't... they really were great. The booking experience is a little different because you schedule an appt with what seems like a centralized call center in California. This makes it easier for them. Then they send you a payment form to complete with your correct location. Make sure that in the payment form you see the right location because if not, they're going to have to change that. Once you pay, they give you a confirmation and then you're all set! Everyone in the office was extremely nice and friendly. Super helpful for somber New York. The rooms were comfortable and had a tv which really helps to distract you and overall the place is nice! I went to the location in Tribeca so I can only speak for that location, it's surroundings and workers. My RN Amanda was incredible. If I have an option, I'll just go to her. She's super friendly, quick and helps you ease any fears you have. Lastly, I like the text method of communication with them because it makes it that much easier. I asked them about discounts and they gave me an initial discount because I was being referred by my sister. If you want to use me as a referral because you read this, mention my name :-) but in no way is this review for that. I was highly skeptical and this referral came from my sister lol. If you need numbing cream they advise you come 30 min prior. If you need it, get it! If you feel like you don't need it, get it anyways! All jokes aside, they're amazing and if you go to Tribeca location, you'll be happy you went... That's how I felt. I'm one of those loyalty shoppers, once I find something I like, I stick with it! So I'll be back. read more

It's very easy to give a 5 star rating to a business when all goes well, but it's not when things go awry. I didn't have a perfect experience with LaserAway but I feel like they deserve 5 stars for their customer service regardless! I have been looking for a doctor's office or medical spa that offers Thermage for eyes. I had pretty bad depression a few years ago and I didn't eat properly. It really took a toll on my face and I spent about $12,000 in the last year and half on different procedures such as Ultherapy, Morpehus 8 micro-needling, PRF microneedling, and other skin tightening lasers from South Korea that's not commonly found in the US - Skin Aura and Shurink. I also had to replenish my volume loss by having 2 CCs of Voluma added to the apple of my cheeks, 1.5cc of Radiesse added to my lateral cheekbones, 1 CC of Sculptra layered over the entire cheek area and 1 CC of Sculptra added to my temples. Everything has been rejuvenated nicely - except my eyes. I wanted to do Thermage Eyes really badly since it's pretty much the only non-surgical option to reduce eyelid sagging and hooding. So when I found out that LaserAway offered Thermage for eyes, I was very excited and bought 2 full face sessions for $2800 with the eye area included. I showed up to my appointment and almost got prepped for the treatment when I asked the nurse practitioner where is the eye shield and eye grid for the Thermage Eye procedure. Then I found out there's been a misunderstanding and they don't actually do Thermage on the eyelid/periorbital area itself. That will not give me the results I'm looking for. I explained the situation to Andrew who is the Client Director and he was extremely apologetic and offered to give me a refund right away. I really want to take a second here and highlight how rare that occurs. An unethical company might argue with you, tell you that it's non-refundable or that I misinterpreted what I have purchased. Trust me, I've had those convos before and had to go as far as to do a chargeback on my credit card in order to get a refund. Instead it was just a very pleasant conversation and the money has already been refunded to me. If I needed anything other than Thermage Eyes done, I would have applied those funds towards something else but there was nothing else that I wanted done. When I'm ready for something that LaserAway offers, I'll be back. I'm very happy I found a place that has such great customer service and won't lie or cheat you. read more

Andrew at the front desk is welcoming, approachable, friendly, and nice. The nurse that did my underarm and brazillian laser hair removal is Sabrina. She listened to my concerns. I can see that she is very careful and gentle. She is very professional. While she's doing the procedure, she frequently reassure me if I am okay. I've been going to Laseraway both in Tribecca and Flatiron location, in my experience, she is the only one that asked me of the painscale while she's doing the laser procedure. I am so impressed. Staffs like Sabrina and Andrew will definetly make me go back to Tribecca location. read more

LaserAway - Tattoo Removal Near Me - New York, New York

Highly recommend! Very profesional, caring and lovely staff. Explaining me every step of the process I got; and the nurse was amazing! Thank you Laser Away‍ read more

RUN AWAY! They will answer any questions sell dreams into a package deal until you attend 2 services and no longer want to continue b/c of lack of customer service and no results. I called every 3 days for help cancelling my package deal with no answer until the 3 week they cancelled my package deal with a bill of $400 plus what I have already paid. Meaning for my two services that have no results and horrible services too I have paid $800. No one reached out to explain why or care about the company's profile. It's truly disgusting b/c they were very fast to take my money but to show face for the company no one to show! read more

Honestly, EMMA is AMAZINNG. This didn't even go as planned for me as I was mistakenly assigned to Emma for my lip injections but as they say, life happens, and i wouldn't of had it any other way! Originally, I stopped by to talk to them at this location about lip fillers as I always get my lips done with Restylane and it's been over a year and I wanted a new place to go to. On top of that, I have a scarring on my upper lip (bullied in middle school, resulting in my upper right lip being cut open and needing stitches) so I wanted someone to be able to understand my concerns with my scar, the reason why I get fillers in the first place, and so I sat down with Denise. And she heard me, checked my lips, examined my scar, and we made a blueprint plan on what to do. So at reception we set up an appointment with Denise, I asked specifically for Denise since she had a thorough walkthrough with me about my scar-- To my surprise on the day of, I was assigned to Emma, she came in introduced herself and said she would be taking care of me. I was surprised and a little worried-- we made it clear it would be Denise-- and Emma understood and didn't take it personal and so we tried to see how to go about it. But unfortunately Denise had other patients-- confused as I was because I scheduled to have her I was already numbed so I said what the heck let's still do it. And so I explained thoroughly all of my concerns again, with Emma. And surprisingly enough it went amazing! She was fantastic, sweet, caring, and stopped every time she did an injection to make sure I was pleased with how it looked. We had to schedule for a follow up because there was still work to be done, my scar made the lips uneven so we wanted to even it out as much as possible but she didn't want to over do it and said it's better to leave it as is and wait two weeks and see how much more we can lift. Left with the receptionist asking me how it went and when I said amazingly, she replied with 'like I said, isn't Emma amazing?! She's the lip queen!' On the 2nd session, I sat down and had simply asked her what she thought needed to be one ( I had ideas in mind on what areas of unevenness on my lips needed to be touched and wanted to see if she saw what I saw) and based off of her inspections when she looked at my lips, we had the same thing in mind. My scar on the right side of my lip caused it to have a 'lift' on the border, which made my left sides actual natural borderline look so small and uneven. Whenever I smiled or spoke, or looked in photos, it was very noticeable. Emma helped me get it as close to the same evenness, she also noticed, as did I, that the left side where the scarring was still needed to have more volume because it looked curved, we went about every section of my lip step by step ( even tho your lips are just like your eyebrows, not twins but sisters) and I'm honestly so happy with it. We didn't just do lip injections, we practically sculpted my lips all the way through! Emma will definitely be my go to injector from now on for every touch up! Before I left she asked me 'alright in all honestly, are you happy with them? Because I want you to be happy with the results' and I AM! read more

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Great first experience at LaserAway in Tribeca. I would highly recommend! Their website is hard to navigate but their staff helped me figure it out and got me a great package. It was quick, professional and efficient. Thanks to the team in Tribeca! read more

This location is so clean and the front desk was super nice. Chelsea did such an amazing job on my laser treatment. I seriously didn't feel a thing. I've been to other laser treatment places and I have to say this place was better. You pay a bit more per treatment but because they can't accept tips it ends up costing me the same in the end. The other places definitely hurt more as well. I'm looking forward to the rest of my treatments and being hair free!!! read more

THANK YOU DENICE I'm 22 and have been getting preventative Botox for the past 2 years. I had never been to Laser away but heard good things so I got a discounted first time rate for 20 units for my forehead. I had to go in for a consult (which was honestly of no use) and was able to schedule my appointment for a month later. I went in and DENICE mapped my face, asking me to flex my muscles as she drew dots on the injection sites. The entire process took no more than 10 minutes and was painless. I left seeing no results which is fine since it takes a few days to settle in. One week later I can barely move my forehead and my wrinkles are 100% gone, but I can still make expressions with my eyes. The only cons are the preliminary office visit where the receptionist tries to sell you on other services, and when my injector tried to make me buy an extra unit (which I declined since it was unnecessary!) read more

LaserAway - After Botox. Wrinkles ALL GONE - Tattoo Removal Near Me - New York, New York

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I just had my first laser hair removal here yesterday and I can't say enough good things! Nurse Emma was amazing, she answered all my questions thoroughly, was patient and reassuring throughout the treatment (that was also quick and easy). The girls at the front desk were welcoming and kind as well! The place itself was also immaculate and I felt comfortable from start to finish. Highly recommend coming to the Tribeca location if you're considering laser hair removal! read more

Great experience at LaserAway Tribecastaff is nice and friendly, always super helpful and my nurse was great!

Rachel and Jarred at front desk were simply the best introduction to the LaserAway Tribeca location. Made me feel so comforted and happy during my appointment and even made me laugh. Such great humans! Can we be besties? read more

The worst experience ever. I booked thermage through the sales representative Sophia through phone consultation. She was trying to sell me the package 2999 with one full face Thermage with eye opener. As we all know, face and eyes require different tip as eye area is more sensitive. In order to make sure 2999 package includes the eye tip, I have triple checked with Sophia via phone and texting. She confirmed me 2999 package includes 2 tips for face + neck and eyes' area. When I went to the appt, the nurse told me they don't do eye area period. So the eye opener is just a lie. I even took half day off for this laser. Just got refund and walked away. Didn't feel welcomed at the store either. The selling is totally a lie for sure read more

They ALWAYS have a problem, either they schedule me wrong, they move my apt without telling me, make me wait half an hour

From the front desk to the nurse, the most welcoming team I have ever met. I have started by a laser hair removal service and was satisfied with the service that I have decided to continue with Clear voyant sessions. read more

The customer service at the TriBeCa location is unmatched. I've been extremely impressed since my first interaction on the phone with Brian. Each time I come in feels like the first, they're always just as welcoming. Every employee I've encountered has been friendly, caring, and helpful. Brian and all the staff members have done a great job setting expectations and being transparent about services, and it's something I really appreciate. My first interaction was on the phone with Brian, the Location Director. He spent over an hour on the phone with me even after closing, so that he could make sure he understood my needs and that I was fully informed before making a decision (for laser tattoo removal). My first session was great! Every session that has followed has been amazing as well (slightly more painful as intensity increases, but this was expected as it had been previously mentioned). I've only had 2 sessions so far and have seem great results, and this is really due to Brian and his team at TriBeCa! read more

Love going to Laser Away in Tribeca. Almost done with my laser package for legs, bikini, under arms and it's been amazing to see the results now. I wish I could have done this sooner. The staff recommended clear and brilliant, as a way to improve my facial complexion, texture, dark spots. I truly believe the recommendations are genuine and personalized to everyone's budget and needs. Would definitely recommend going here read more

Nothing but great things to say about Laser Away. I always have a great experience. Maria, Amanda, Priscilla, and Rachel were all very helpful, informative, and kind. I had a Clear and Brilliant treatment on this occasion and loved it. Afterwards, I bought a Clear and Brilliant 6 pack. Can't wait to return for my next treatment!! read more

This location is great, the staff is fantastic. My issue is with my results. When I signed up in 2022 I was led to believe that I would be hairless or very close to, at the end of my program. That was not the case. Granted I have very dark coarse hair, I was still lead to believe that this would work. I paid a couple thousand for this program plus the maintaince package. I have completed all the sessions and I am still shaving 2-3 times a week and I am still getting ingrown hairs. Please be very mindful before entering into program, the results for a woman like me did not come out as promised. I wasted my money. Please learn from my mistake. Think twice before commiting to this program. read more