Best service and the Creme Brûlée is off the charts! Wonderfully decorated and Anime legit! Go there now!

My boyfriend, sister, and I stopped by Ume Tea and unfortunately had a pretty frustrating experience from the moment we arrived. We got there about 5 minutes before opening. The door was already open, and we watched another gentleman walk in and order four drinks, so naturally we assumed they were serving customers. However, when we entered, an employee told us to go back outside and wait until they officially opened. No problem. We waited and came back in at 12:02 PM. Once we were ready to order, we asked for a drink with regular tapioca boba. The employee told us it wasn't ready yet and suggested crystal boba instead. We explained that we were willing to wait for the regular tapioca, but we kept getting the impression they really didn't want us to order it because they repeatedly emphasized that it would take a while. Crystal boba is not the same thing as traditional tapioca boba. At that point, the employee was also having issues with the POS system and seemed very stressed trying to make the previous customer's drinks while simultaneously texting their manager for help. We were asked to wait off to the side. About 10 minutes later, who I assume was the manager arrived and helped get everything sorted out. After asking about the available toppings and trying samples of the crystal boba, we finally placed our order. Unfortunately, two of our three drinks came out wrong. One drink was supposed to be a plain Jasmine Floral Milk Tea with lychee jelly and light ice. Instead, it came with no jelly at all and regular ice. Another drink was supposed to be a Strawberry Jelly Watermelon Slush with crystal boba, but it arrived with lychee jelly instead. By that point, after waiting through the opening confusion, POS issues, topping availability issues, and ordering delays, we honestly didn't feel like spending even more time having drinks remade. For nearly $25 for three drinks, I expected a much smoother experience. I understand that opening can be hectic, but it felt like the shop wasn't fully prepared to serve customers when the doors opened. The drinks themselves were fine, but getting two out of three orders wrong after such a long wait was disappointing. Hopefully this was just an off day, but based on our visit, the experience didn't live up to the reputation and positive reviews we saw beforehand. read more

Given a lot of the positive reviews here, I suspect we caught Ume Tea on a bad day. The place looked a little worn down, and there was only one employee working behind the counter, who is the reason why this review is two stars instead of one - she was lovely, upbeat and friendly. One of the people I was with left to use the restroom, and told me later that the restroom looked neglected and dirty. I tried the brown sugar tea with regular boba. The boba was cooked well, but something tasted very off about the tea, a little sour and bitter. I decided not to finish it. read more

I tried Ume Tea for the first time and I got the Creme Brûlée Thai Tea and it was AMAZING!!! Omg!!! One of the best things I've tried all year!!!! The service was really good and the ambiance was fantastic I loved the vibrant pink colors!!! A must try!! I spent around $7 I think oh i will be back!!! read more

See all

The Ume Tea shop is very pink and cute. The mural inside is also very cute, I wish they offered stickers that represented different sections of the mural, I would buy them all. I love boba drinks, especially a refreshing black tea almond milk boba. Ume doesn't serve that, but their boba milk tea is really good. The boba was fresh, soft and melty, not too chewy. I ordered this at 70% sweet and it was perfect. I also tried their yumberry slushy. I was told the slushy is very sweet and opted for 50% sweetness, but I could have lowered it even more, to 30% and it still would have been very fruity. My slushy had a good amount of jelly in it, but somehow the pieces melded together becoming chunky. I had never heard of waxberry before and was curious to try it. The flavor is very berry like/jam, maybe a combination of raspberry and red grape? It really reminded me of a berry popsicle in drink for and I wasn't disappointed. read more

Ume Tea - Bubble Tea Near Me - Tucson, Arizona

My go-to boba place in town! Both out of convenience and because their boba is really good! Although I'm a sucker for brown sugar milk tea with egg pudding, I'm head-over-heels in love with Ume Tea's mango yogurt drinks with crystal boba! Like, I dream of that drink! Plus, Ume has a lot of limited time offers if you follow their social media or sign up for their text messages--basically $3 drinks!! I would highly recommend if you're a boba fan. read more

See all

Super friendly service, great tasting strawberry matcha! Go for the tea, stay for the pink bunny vibes read more

Ume Tea - Strawberry matcha - Bubble Tea Near Me - Tucson, Arizona

Not much choices but good. My favorite is the lychee rose tea (very good). My daughter love the brown sugar mochi boba milk tea. Both menu are unique and only find here. Only one staff serving us but it's pretty quick and nice. read more

See all

It's one of the cutest boba shops I have seen! The seating areas are comfortable and the mural on the wall is a stunning tribute to Tucson. Service was amazing! The milk tea was delicious and I look forward to going again to try something else. read more

Ume Tea - Ume Tea mural - Bubble Tea Near Me - Tucson, Arizona

See all

This place is so cuuuute ! It's a great spot to take selfies - especially for visitors to TUCSON (the wall mural includes a bunch of special Tucson places.) I had the Oreo crème brûlée boba oolong tea - it was very different but tasty! They have a good variety of drinks and it'll be fun to come back and try more. read more

See all

Wow, this place is pink! So much so as we sitting enjoying our drinks my friend asked if I switched my makeup because I looked very pink. Lol! Counter person was friendly and helpful and despite the fact she was alone, drinks came out quickly. The drinks were pretty good. I had the Oreo Creme Brûlée Boba Oolong Milk Tea: described as "A delightful creamy crème brûlée with crunchy cookie bits and boba pearls in freshly brewed oolong milk tea." I chose 25% sweetness. While the drink was good, it didn't seem blended well enough. The first sips were tea and Oreo crumbles by the time I drank most of the tea, what I can assume is the crème brûlée, since it was a pudding like consistency was all at the bottom. Maybe it's supposed to be that way, idk but the crème brûlée tea I get at another tea house I go never seems to have the custard at the bottom like that. It was still good though, I just ended up scooping it out and eating it with the straw. My friend got the Passion fruit and watermelon green tea (also 25% sweetness) and loved it! read more

Ume Tea - Bubble Tea Near Me - Tucson, Arizona

See all

This is a new boba shop near central Tucson and the vibe is so cute here! The drinks are also great and the staff is super friendly. Can't wait to come back and try their other drinks! read more

Ume Tea - Oreo Creme Brûlée Boba Oolong Milk Tea - Bubble Tea Near Me - Tucson, Arizona

I stopped in because a couple months back I had one of the drinks that I liked so much. But it's a drive so I don't stop often but decided when I'm in the area I was for sure going to stop and get my tea. I walked in and the place was clean and the employee was eager and happy to take our order. I ordered a boba black milk tea. I love LOVE the tea, the flavor and the little rice balls . The drink was very refreshing, the service was great. You can bet when I'm in the area I will be back! read more

See all

This place is super cute! I went there the second day it was open and it was packed, but they got through the line quickly. I was excited to try their boba. My drink was good. I got the black milk tea with taro and boba. I just wish they had more flavor options for milk teas. A friend of mine got their popcorn chicken and said it was really good. Definitely worth checking out! read more

See all

Came here for the grand opening. Very pink and bright inside. I Loved the Tucson wall art. Staff was very helpful with the menu. We got a brown sugar Boba and a passionfruit watermelon tea. Both were delicious! We got one drink in a bunny surprise cup, which was very cute. At the bottom of the cup, you can rip it open and it is a little bunny stuffed toy. read more

See all

I was so excited to try this place! They have one in California and I was really bummed. I was unable to visit it. The ambience is so cute with little bunnies! The lady who served us, she was very sweet and the food was really good. We got the chicken and it was delicious. We plan to visit again soon read more

See all

Ume is a super cute and the kids enjoyed the drinks with the cup that has a toy at the bottom this cup is more expensive ($9); the boba was decent and the drinks were customizable. There are a a few tables to sit in, but people quickly rotate in and out. There a few places to take photos, one large stuffed pink bunny with its own large drink and then a pink plush bunny on back wall. The large mural of Tucson is a nice touch. We will be back. read more

See all

Best boba shop in Tucson. I've tried almost all the drinks they have and everything is great. Service is excellent. read more

Ume Tea - Tanghulu Yogurt Slushie. - Bubble Tea Near Me - Tucson, Arizona

It's so cute and they are so kind and knowledgeable about ingredients! Definitely a spot to take your kids, they will love the pink cafe and giant bunny! My kids loved their drinks and have been asking to go back. read more

This place is so cute! I went here on a whim but I would go back! I got the mango yogurt and a regular popcorn chicken. The order came out fast and clean, the ladies there were so sweet and the cashier was helpful with their recommendations since it was my first time. I would recommend and go back(especially to try the other popcorn flavors) read more

Ume Tea - Mango Yogurt Slushie - Bubble Tea Near Me - Tucson, Arizona

A wonderful little tea shop covered in pink with absolutely spectacular murals and the most adorable decorations! The staff was super helpful, suggesting wonderful drink drinks with very levels of sweetness. I got the popcorn chicken, and it was absolutely gargantuan. Definitely meant to be shared with another person. If I'm in the area, I would definitely go back. read more

I ordered the non-spicy salt and pepper popcorn chicken and a large Brown Sugar Boba & Mochi Black Milk Tea. The popcorn chicken was the best I've had of this kind in Tucson so I'd definitely would recommend it. The tea was pretty good and I like that you can customize the ice and sugar levels as well as that it is made with non-dairy milk. read more

Ume Tea - Salt and Pepper Popcorn Chicken - Bubble Tea Near Me - Tucson, Arizona

Oreo Creme Brûlée boba oolong milk tea was absolutely amazing with small little soft Oreo pieces along side of boba a perfect creamy blend. We also tried the Autum cozy sticky rice milk tea which wasn't bad, but we ALL went back to the Oreo creme brûlée. This was such an amazing treat! They also serve popcorn chicken, which smelled delicious but we didn't try it. read more

See all

Their whole system is down so you can't even place an order so they're making you place your order online. And the one thing they serve you know, Boba they're all out of and it's gonna take almost half an hour for them to make more like seriously if you're not prepared or have poor business management skills, maybe you shouldn't be running a business with customer service. Get your ish together read more

Super cozy boba shop! The staff are friendly and the tea is really good (I love the brown sugar boba fresh milk, no caffeine so it's perfect for later in the day tea). Also, the popcorn chicken is bomb and they give a big proportion for the price. Would highly recommend!! read more

See all

so dirty in the front of house and back of house. drinks were good though but scared to come back because of how dirty it looked.

Very very cute atmosphere and the girl that was here today 4/8 was very kind and let me sample the mochi before adding it to my drink to make sure I liked it since I've never been here before. Good service! read more

Ume Tea - Brown sugar boba milk tea with mochi - Bubble Tea Near Me - Tucson, Arizona

Cutest boba shop ever！Love the lychee watermelon green tea and coco mango. The lychee watermelon green tea is so refreshing，the coco mango was soooooo mango！ read more

Ume Tea - Bubble Tea Near Me - Tucson, Arizona

Super cute pink spot! The menu has a variety of creamy and fruit teas which all look great! I got a passion fruit watermelon green tea which was balanced and not too sweet. My friend got the taro which was creamy. The cashier was super friendly while we looked through the menu options and the inside was clean. read more

Ume Tea - Passion fruit watermelon green tea - Bubble Tea Near Me - Tucson, Arizona

Ume Tea has a lovely staff and the beverages are fantastic. It's almost like stepping into a very Kawaii like atmosphere. read more

OMG, I think I'm addicted. Carpet, my terrier, and I love this drink. Perfect amount of sweetness for me and whip cream for him. Service was wonderful, the ladies behind the counter were so helpful. Plus, you can't go wrong when the decor color is PINK. read more

Ume tea is cute, classy and a wonderful addition to Tucson. The drinks are delicious The atmosphere is modern and pretty, and the customer service was excellent. Highly recommend. read more

Ume Tea - Bubble Tea Near Me - Tucson, Arizona

See all

Had the popcorn chicken today. Flavor was good but the chicken was RAW! I thought hmm maybe it's a thigh piece so it's more moist. Nope. Raw. Almost half the batch was this way. Scary to think there are no temping practices let alone cross contamination prevention measures especially when dealing with poultry in close proximity to tea and dessert items. I can't imagine food safety and hygiene practices are in place if they aren't at a minimum temp-ing their chicken. read more

Ume Tea - *Warning gross photo* ume tea serves raw chicken! - Bubble Tea Near Me - Tucson, Arizona

This place is absolutely adorable. Drinks were great and the fries and popcorn chicken were very good as well. They give you alot! My kids loved their surprise Drinks. Staff was lovely and welcoming. Can't wait to go back read more

See all

Super friendly staff and amazing drinks! Super cute and girly decor. Very kid friendly as well. Perfect place to beat the heat.

This is the best boba tea I have ever seen! The flavor was amazing. It was sweet, cold, and refreshing. Definitely will go there next time.

It is a lovely place and the boba tea is really good. Tried Ume in other cities and it finally came to Tucson!