We were in the market for a new patio door because our dogs had done a number on our old wood door…read more We worked through 3 different quotes and ultimately decided on Thermalcraft. Barry understood our needs, the price was less than some of the other competitors but not so much that I worried about quality. From ordering the custom door to the date of install was only a couple of weeks. On the date of install, Nick arrived early and got right to work. The door was installed, looks great and Nick did a great job of cleaning up. I had a question about the door the next day and Barry came out and cleared up that question in minutes. We will definitely use thermalcraft in the future!

Our windows were replaced just as the weather was getting cold. From the initial meeting with Barry…read morefor the discussion and quote to the installation, the process could not have been better. The installation and clean up was second to none.

Our 30 year old, builders grade patio door was in dire need of replacement so we started doing…read moreresearch and receiving quotes from various vendors. Naperville Windows and Doors stuck out immediately to me with quick communication via email and phone, along with free in-person consultation. There were no gimmicks, no games, no pressure to purchase, and a full out the door price (no pun intended) with no additional fees that would come later. Other people I spoke with tried to put some pressure on me with timelines and costs, but I don't do business with places like that. Don and Sandy were great and easy to work with, timelines were exactly what they mentioned, and the day of install couldn't have gone more perfectly. Jereen came by and did an incredible job on the install, with beautiful trim finishing around the interior / exterior and sealing everything up beautifully. The work was also completed in about 5 hours which was very speedy and efficient. The pricing was right in our budget and extremely competitive with all other vendors we spoke with, but the level of customer service exceeded everyone else by far. We'll continue to do business with them for all of our door / window needs in the future, looking forward to working with them again! Best, Charlie

We had a great experience with Naperville Windows & Doors. One of our windows was blown off our…read morehouse by violent winds during a thunderstorm. We did our best to seal off the opening with thick plastic and tape until we could get the window replaced but knew that wouldn't last long. One company we called wanted over $500 just to nail plywood over the opening. In the meantime, we called two window companies to get estimates for the replacement. The first company spent very little time and was rather short with us. They offered nothing in the way of covering the opening for the 6-8 weeks it would take for the new window. Then we called Naperville Windows & Doors. Their representative came to our house and took time to listen to us and address our concerns. Shortly after receiving our estimate (which, by the way, was over $1000 lower than the first company for the same window), Don (who I believe is the owner) came out to get exact measurements. When he saw the gaping hole in our house & our makeshift repair, he offered to nail the old window into place and seal the opening so we wouldn't be without a window for 2 months. When we tried to pay him for his trouble, he wouldn't take any money. Very impressive customer service! Needless to say, we chose to go with NWD. When our window came in, Joe came to install it. He was super nice & did a fantastic job! The window is beautiful & very solid. We were very happy with our experience with NWD and would whole-heartedly recommend them. In fact, we plan to begin replacing our other windows over the next few years & will go with NWD again when we do. Thanks again!

Had a sliding door put in by this company and I love it! They have very professional employees,…read moregreat prices, and fast service. They handle any issues or questions in a very quick manner. Highly recommend

Had the pleasure of working with Bill at Window Werks. He was a consummate professional that…read moreexcelled in his communications skills. It is rare that you find someone who has the "Whole Package", Product Knowledge, Sales Skills, Customer Service and at his core, one of the most ethical people around. Would recommend my family and friends to him in a heartbeat because he truly cares.

Sooo, I met Jacob, he got here in time, told him what I needed ,he measure the window, it's a…read morecustom size , turn time would be approximately 3 weeks, not my timeline, need it sooner, so he came up with a brilliant idea to use what was in stock and frame it out, fantastic, he could have just walked away, he came up a solution, now I have a beautiful window in my garage, others were rotten, needed asap for appraisal, they came 45 minutes later done, I chose them because they were in the neighborhood and will recommend them to anybody needing windows.Btw nice guys and they know what they are doing, give them a call, I'm glad I did!!

The team at Cook County Windows were outstanding. I took a chance on them despite seeing very few…read morereviews online and I'm glad I did--I had a great experience. I needed them to replace a window at my house that was beyond repair. They came out quickly, measured the window, gave me clear options, and quoted me a reasonable price. Easy. Unlike other companies, they were willing to take the job even though I only needed one window replaced for now. (When we decide to replace the rest, they've earned my business.) They had the replacement window custom made very fast (less than 2 weeks) and scheduled the installation immediately. Communication was easy and responsive over text/phone. The work on-site taking out the old window and installing the new one was professional, spotless, and efficient. The new window is very high-quality. It's now clear how second-rate the original window installation was (before we bought the place). I couldn't be happier and am very glad I found these guys. They're go-getters launching a good business. I wish all home repair companies were as easy to work with. A+.

When I first realized i needed to replace our french doors leading out to our backyard I had no…read moreidea how expensive they would be. I had a little bit of sticker shock from the first quote so decided this would be worth getting multiple quotes on. And Home Build was one of them due to their stellar Yelp reviews. I called them and they were able to send Oscar out right away. They told me to save 60 -90 min for the consultation, which seemed like a lot of time considering every other company just needed 5-10 min of my time. However, i was willing to invest the time for the right doors and right price. Oscar and i met for over an hour. He was super friendly and knowledgeable about all my door options. He brought along a presentation (via his ipad), as well as materials so we got it all done within that hour. The other companies took a lot less, but resulted in a few trips to my house and lots of back and forth via email. I honestly probably prefer the latter since less time all at once. In the end I went with a different company due to price, but thought this company offered a good product at competitive pricing so would be worth looking into them.

Everything was great. I tried getting a quote from Anderson and they didn't show, Next was twice…read morethe price, and Home Build was professional and everything was great.

They were very responsive and when we understood that the work we needed was not the type that JC…read moreLilly covered, they referred us to several other companies that might be able to assist us with what we needed done. The referral was great to work with as well. This says a lot to me about how they run their business overall and I will definitely reach out to them in the future.

This company came out to do a job on my NEIGHBORS home, they left a mess I had nails all over my…read moredrive way and garbage was blowing all over our street from them, I picked most everything up, but just wanted to ask if they could run a magnet through my rocks ( yes we do occasionally drive on them) I reached out to Silva 4 times before I was contacted back. She was pleasant at first then called me back and told me her worker said he was told by the gentleman here that they did not have to worry about there mess he would take care of it, he didn't want them on his property... 1st off there was no man here ( no one was home at all...) 2nd one of the guys was already on the property picking up the big pieces of trash they let go. She said well he did run his magnet over your driveway, There's NO possible way he did with all the nails that were left and we also have 3 cameras that face our driveway 1 points straight down it one across it and the other the front and the only time it picked anyone up was when he was here picking up the big mess! She did tell me they would be here the next morning between 7-8 am I am still waiting for them but when I called her to ask if there was an eta she blew up on me, was Cussing me out and Hung up on me, Again this was all caught on camera, when I told her I am leaving a review. I have been NOTHING but nice and understanding of them... THIS IS NOT EVEN A COMPANY THAT WAS DOING ANY WORK FOR US BUT A NEIGHBOR!!

Worth it to call them to save 78 rotten aluminum clad Pella windows…read more Curtious, clean and stand by their work.

Non responsive, careless work. Russel installed new glass in existing windows and left behind…read morevisible debris between the glass panes. He agreed to re do it and make it right and then ghosted. No answer, no return calls, no show. I finally gave up. A few months later the glass he replaced all turned cloudy. This was a while ago and I never wrote a review but every time I look out those windows it reminds me of the bad service. I'm writing a review to warn others so they know. Find someone else who stands behind their work

Pat is the owner and he will be the one installing the windows. We needed 9 windows to be replaced…read more After talking with him we decided to do full replacement to avoid losing inches of windows that would make them too narrow. Pat was also more competitive to the 2 other companies we talked to. Job was done in 3 days. We had a bad experience couple of years ago with replacing windows. I wish I had known about Pat Builders before! I totally recommend!!!

Top quality work on a challenging job. Our sliding glass door had a long white streak inside of the…read more2 layers of glass due to a broken seal. It's a builders grade glass door, so the lower quality of the door made it more difficult to repair. All of the other companies we obtained bids from said it couldn't be repaired and quoted 2500 to 3000 for a replacement. Peter came over on a Sunday morning and repaired it expertly. Our front window had a broken sash and required a complete replacement. The replacement cost Peter quoted was a reasonable price and he took out the old damaged window and replaced it with a new one, spending time caulking and finishing the job. Peter responded quickly and provided a quote before beginning the job. I highly recommend Pat Builders.