Truly exceptional, above and beyond: excellent communication, workmanship, and timeliness. A totally different dynamic than the typical contractor experience. Derrick helped me navigate a very challenging situation to rebuild the entire back wall of my home and attached deck due to water damage. Scope: New insulation, plywood sheathing, composite siding, soffit, and fascia for back wall. Replaced rim joist, headers, and other structural wood as needed from water damage. Re-installed windows and sliding glass door incorrectly installed by previous contractor. Rebuilt pressure treated wood deck with improved layout. Derrick's attention to detail and pride in his work translated to a solution that addressed all of my goals and helped me understand mistakes made by previous contractors. He spent hours reviewing options and brainstorming with me as more damage was uncovered and the scope had to expand as we went. Overall, could not be happier with my experience and would highly recommend. read more

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My deck has been a sight for sore eyes for quite some time. I've neglected it for many years but this year I was on a mission to bring it back to life. I needed a contractor that will get the job done right and Im so glad that I hired Pulse. Derrick came out and measured the deck in minutes, provided samples and suggestions. I knew composite was the way to go so I don't have to worry about maintenance. Within an hour we had a plan. I had a hard time narrowing down colors but helped by offering his suggestions. The colors I picked were some newer options Trex released and Derrick said he was excited to see how it turns out. Derrick and Luke came out and when I watched them work I was highly impressed. They worked like machines; measuring and communicating like a good team should. Luke is clearly a highly skilled carpenter. I had an idea for angled steps and even though it's a bit complicated he took on the project and built some really cool stairs that make my deck unique. Their attention to detail really showed and they kept me informed of their progress through an app with daily updates in what was complete. Communication was top notch and thats important to me. Pulse wasn't the cheapest company, but the value was great. You get what you pay for and Im glad that I finally have a beautiful deck to enjoy. I only wish the rest of my house was as nice as it puts the rest of it to shame. If you're looking for a job done right call Pulse. read more

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I just wanted to come here to say thank you to Derrick, Luke and the rest of the team at Pulse Exterior! The easiest and smoothest experience I have ever had with a contracting company to date. Kept it real with me. Gave advice when asked. Helped me make decisions I was struggling to make (color, material, layout etc). But most importantly the PHENOMENAL job they did on my new front stairs/deck and rails. Appreciate you guys for making sure my home got the facelift it needed. Side note... These guys are ALWAYS on time and put that full days work in making sure it was completed in a timely manner. Very important note. read more

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We had our entire gutter system replaced and couldn't be happier from start to finish. Derick and his team did a great job aesthetically and we no longer have draining issues or clogged downspouts. After several heavy rains, the quality in his work shows. He provides pictures, before and after, along with a final inspection requiring Derick's stamp of approval... he had his crew come back out to change the downspout extensions because they weren't up to his standard... I would go with this company 100% read more

My Stairs Finally Have a Pulse: From Permit Hell to Dream Build. Where do I begin? I was burned last year by a handyman who slapped together a wooden stair deck with zero permits, no blueprints, no concrete footings, and didn't even stain the wood as planned. The previous contractor didn't follow through on a single promise. The Village flagged it, the stairs failed inspection, and my stress went through the roof. Ever feel like you're drowning in bad luck thanks to a sketchy contractor? That was me. As I began gathering new quotes for my decking stairs, I came across Pulse Exterior and was impressed by their reviews and portfolio. That's when I had a lightbulb moment, I remembered Derrick from Pulse Exterior. He had come to my house nearly two years ago to quote my gutters, and even then, he felt like the real deal. When I realized he also built decking stairs, I reached out to him on Yelp. It turned out to be the best decision I've made as a homeowner. When Derrick showed up, I vented all my frustrations from the previous job, permit headaches, poor craftsmanship, having to clean up the previous contractors mess while sick with COVID, and he genuinely listened. No rushing, no judgment. When I finally took a breath, Derrick looked me in the eye and said in the calmest tone, "You're in good hands with me and my crew. Joshua, I'll take care of you." You don't hear that every day, but I genuinely felt that he meant it. After that, I shared my vision with Derrick, how I wanted the stairs to look, how much bigger I envisioned them, and how I wanted something that truly made a statement. The goal? To have the best set of stairs on the block. Derrick took that vision straight from my head and brought it to life. He walked me through every detail: layout ideas, Trex decking color options, permitting, proper footings, and quality lumber; and even demoed the app he uses for measurements, real-time photo updates, and examples of his past work. I have to say: wow. If you ever get a chance to see his previous projects, review it, his finished projects are truly stunning. This wasn't a sales pitch. It was a thoughtful, well-structured plan that immediately set him apart from the rest. I signed the contract the very next day. The project kicked off in June, which brought extreme heat, humidity, and a few rainy days. The timeline stretched to about a month, totally out of his control. But instead of radio silence, Derrick texted and called with schedule updates, shared & talked about the progress photos, and answered any of my questions within minutes. I've dealt with plenty of contractors who disappear once they get paid, Derrick isn't one of them. He's in a class of his own. When the stairs were finally framed and finished, a weight lifted off my shoulders. The new stairs are longer, wider, rock-solid, beautifully flawless in the Trex color I selected, and fully up to code. The craftsmanship is top-tier, it shows in every clean line and sturdy railing. Honestly, it's more than an exterior decking stair, it's a statement piece. I have the best stairs on the entire block and I know my property value is going up after this. Check my before/after photos below, no filter needed. Derrick's crew matched his personality, energetic yet calm, professional, polite, prompt, and meticulous. They left the site cleaner than they found it. My tenants love the new look, neighbors stop by to compliment it, and even the Village inspector gave it a nod. That never happens. If you're a homeowner or landlord tired of contractors cutting corners for a quick buck, reach out to Derrick at Pulse Exterior. Fair price, honest communication, and work that lasts. Tell him Joshua's review sent you, trust me, you'll be glad you reached out to him. read more

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Pulse Exterior was recommended by the group who did a great job on my roof, to replace my gutters. Derek came out to do an inspection and pointed out a lot of issues with my gutters and other exterior issues. He was very thorough but also patient with me. When I was ready to have the work done, his team came out the following week. After some heavy rain with the new gutters, I have already noticed previous issues I experienced have been fixed. Derek also thoroughly goes over the work afterwards and had guys come out again to patch up some items. I appreciate that he wants to make sure the job is done right. I'm glad I went with Pulse Exterior and would trust them with future work if and when the opportunity arises. read more

Communicated well and delivered the service promptly. A bit pricy for a small job, but the work looks solid. A good experience.

We were very pleased with Derrick and his crew at Pulse Exterior's collaborative process for fixing up our 1950s crumbling asphalt shingle garage. Derrick listened to what we were trying to do, made suggestions and offered the reasoning for the suggestions. He was exceedingly enthusiastic about the whole project. He offered ideas for materials which allowed for customization and he didn't oversell us on any aspect of the project. His crew followed through and he made sure everything was finished to a high standard. read more

The men who redid my front porch were excellent; very professional and skilled; gotten many compliments from neighbors read more

Pulse Exterior - After - Gutter Services Near Me - Chicago, Illinois

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We needed repair of a downspout on our 2-unit building. The downspout came apart due to ice overload from a snowmelt event . This service provided a quick and responsive reply to my inquiry, was able to give me a reasonable and timely estimate based on our photos, and satisfactorily repaired the downspout within a week. Based on our experience with this company, I would highly recommend them for exterior maintenance needs, especially gutter and downspout repair. The size of your job doesn't seem to matter - they just seem to want to complete your job to your satisfaction. read more

Great service. Prompt, professional, honest. I highly recommend for all your needs. Will definitely work with them again.

Derrick did a great and quick job fixing a leaking door off my bedroom. He is very knowledgeable, works efficiently, and so friendly. I'd recommend him for your next job! read more

This is my second time working with Derrick & Pulse. First time was for a full gutter replacement and this time was to repair a deck that was shifting. Derrick and team completed the job quickly and once they determined the actual (vs expected) cause of the issue, they even dropped the quote. I already have Pulse lined up for a third project and look forward to working with them again. read more

Pulse Exterior was great to work with. They did everything you expect from a first class company. very responsive and showed up as planned. Great design concepts and excellent workmanship. I would hire them again and highly recommend. Derrick is very professional. best contractor I worked with. read more

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Very professional company with quality work! Derrick and the team were friendly, informative, skilled and organized. They took lots of pictures throughout the process easily sharing the progress through a handy link. I had soffit installed over a gangway. It look sleek. read more

Pulse Exterior - Durable soffit - Gutter Services Near Me - Chicago, Illinois

We used Pulse for a very large project and had a great experience. Derrick and team are the real deal. We had them redo all our siding and gutters (fascia, soffits too) as well as add a portico and install a couple storm doors. We get complements on the work all the time. Pulse has incredible attention to detail and great customer service. They went above and beyond several times. Derrick takes pride in his work and is easy to get a hold of. I have already used them on another project. Highly recommend. read more

Pulse Exterior - new portico addition. new siding, gutters, downspout, fascia, soffits. - Gutter Services Near Me - Chicago, Illinois

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Winter squalls ripped off some metal fascia on my garage, and I needed it repaired ASAP. Derrick and his crew were fantastic and their price was very competitive. Doing a Google search on gutter and metal fascia costs (per linear foot), Pulse falls into the low-mid price range, and their great quality is top-tier. They replaced the metal fascia and gutters and repaired some damaged siding on my home. All the new fascia and gutters were installed super clean and caulked thoroughly. One of my garage floodlights was accidentally broken during install, but Derrick replaced it with a higher quality Ring floodlight. I hope to hire him again when redoing the gutters on my home within the next year or so. Highest recommendation! A+++ read more

Can't even get a quote. You type your info in over and over, every time the website tells you "Something Went Wrong. We couldn't submit your request online. You can send it via email instead or call us directly." No email's provided, you try the number, an AI bot answers. First time it hung up on me, the next two the you're told the person you're trying to reach (anyone) isn't available. read more

I highly recommend Pulse Exteriors for any exterior construction work. This past summer Derrick, Luke and crew installed insulated Alside composite siding, reframed sunrooms, and added (six) series A Andersen our two story porch enclosure. They did excellent and thorough work. The siding and sealing increased the temperatures by 20 degrees! Derrick is incredibly informed when it comes to product lines/information--he is super enthusiastic and engaged. We had quite a few meetings prior to the work and he was willing to offer creative suggestions, show samples. Once work began, he addressed all reasonable concerns and was upfront with his opinion but, never overbearing--he was the perfect collaborator. What can I say, I like the guy (and Luke) and would definitely work with them again. read more

Pulse Exterior - Gutter Services Near Me - Chicago, Illinois

Derrick, Luke & team were extremely patient with me in walking me through the options I had to resolve my issue with the eaves and scheduling with our busy schedule. They took pictures and were thorough in their work, even coming back the next day to finish painting one small part that they weren't able to complete. The worked quickly and efficiently and we were extremely pleased with the results. read more

I am writing this now in hopes you find Derrick with Pulse Exterior so you have him install your door or do any of the work on your house the first time! Through a series of unfortunate events we were lucky to hire Derrick after a different company installed the wrong front door that was five inches too short and with no weather proofing and ruined our crown molding on the inside of our house. But Derrick came in and saved our sanity! From my first call with Derrick I immediately wished I would have worked with him first and am ultimately glad he is the one who fixed the mess that wasn't his to fix! He is incredibly knowledgeable about doors and the installation of them. He went above and beyond sending my wife and I pictures of different options and then followed up with phone calls and a house visit to measure and make sure we ordered the correct doors. He educated us a lot too about roofing and gutters and other home owner knowledge we were lacking - I am grateful for his loud talkative nature! Derrick was very honest to point out the mistakes of the previous company and educated us on how he would repair the damage. He also shared the things the previous company did correctly. So not everything was doom and gloom! During the install - he and his two other men took their time - one of the guys left the job to get more foam to weather proof when our job required four tubes rather than working quickly to make the two tubes they had work! Then he even waited an additional 20 minutes until we found extra insulation that he packed himself into the brick to make our door the most weather efficient door! I so appreciate his patience to do the job right the first time. He even said himself- "if this was my house- I would wait. I don't take shortcuts and I believe in karma so I do every house like it's my own." Just wow. The integrity in that alone! We have a two and a three year old who admired their work (and got in the way I'm sure!) the entire time and it was very sweet that Derrick took the time to include them and show them what he was working on- he really went above and beyond for our family in so many ways. Derrick and his crew (Luca and I'm not sure of the other man's name!) were incredibly meticulous, clean, and detail oriented. They worked really well together and the front of our house looks beautiful because of their attention to detail, craftsmanship, and an incredible talent to turn a previous disaster into a door, doorway, and inside that looks like it's always been there. The way they left the job made it seem like they were never here! I am so grateful. There was a miscommunication about the storm door install included in the price of the overall install and Derrick handled it with grace and came out two days later to finish the job - and never asked for more money. I couldn't believe it! What a better experience compared to many other companies! I give my highest recommendation to my family and friends to work pulse exterior and Derrick especially. Derrick shared pictures of his other work on decks and siding and I know I will be hiring him again when we are ready to redo our deck! Derrick - thank you for completely replacing our front doors and working side by side on entryway with our painter. Our house looks vibrant and brand new because of you and we are so grateful that you shared your passion, craftsmanship, and knowledge with us. You made an incredibly stressful time seem comical and I knew you had our backs every step of the way! read more

Went above and beyond to help me diagnose and figure out my issue and connected me with all the right people to move things along for our home and community. I would give six stars if I could. Thanks for the assistance and the various solutions. read more

Derek was SO incredible during the entire quote and design process. He was extremely communicative, passionate about both the work and the materials available, and so patient in explaining every option to us. He also offered several additional recent properties his team had done outside of their existing portfolio. We ended up needing a very large roofing repair that another vendor was able to bundle in, which is why we didn't end up going with pulse. Highly recommend them as a top option for siding and service! read more

Derrick and pulse exterior far exceeded every expectation for our deck renovation! From the get go the team was responsive and helped through the plan and design process. Derrick is highly skilled, knowledgeable, and passionate and helped give guidance and advice the whole way. Our old deck was unstable, nails exposed, and on a poor foundation. Ultimately the team tore down and rebuilt our entire deck better than ever in only five days! It's now incredibly stable and gorgeous! I even asked them to install a handrail and they came back the next day no questions asked to put one in. I would absolutely re-use them in the future for any other needs and recommend to family/friends. read more

Pulse Exterior - Gutter Services Near Me - Chicago, Illinois

My garage gutters had rusted, the fascia had rotted and some of the siding was coming off. Made a few phone calls to get estimates. It was easy to go with Derrick at Pulse exterior because some of the other companies either didn't give an estimate or never returned my call. Derrick is very passionate about what he does and provides detailed explanations of the what & why. As you can see from the pictures they did a great job matching the color of the siding. I had some concerns about the downspouts because there is limited space in the alley and Derrick himself cut & adjusted them to accommodate my needs while still maintaining the required length. I will use them again. read more

Pulse Exterior - Gutter Services Near Me - Chicago, Illinois

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Derrick did a garage gutter project for my elderly father in law in Skokie, he came in after we were almost scammed by another company who wanted to charge 10x the market rates by bullying my FIL into writing a check (thankfully we got the check cancelled). Derrick worked with us to do the repairs, his prices were fair and the work was done properly. I highly recommend Derrick. read more

Pulse Exterior - Gutter Services Near Me - Chicago, Illinois

I had Pulse come out to see why my gutters started to hang. Derrick took out his drone and showed me all the pictures of what was wrong with not only my gutters but that I should also get someone to look at my roof. Long story short, I needed to replace both my roof and gutters. Derrick gave me a great roofer, Anchor Point, recommendation which needed to be installed first. Both the companies were top notch and very fairly priced based on other quotes I got. read more

The gutters on the front of my house got blown off in a recent windstorm. I called Derrick (owner of Pulse Exterior) and within a couple of days he had Luke come over to review my issue and take pictures with a drone. A couple of days after that I received his quote and within 2 days his Team was at my house installing my new gutters. Derrick and Luke were incredible to work with. They explained everything in terms I would understand and kept in constant communication with me. Thank you gentlemen for a job well done! I very much appreciate you and your company. read more

Derrick and his team are the GEMS of Chicago, book them!! I had 3 leaky windows that I could NOT get fixed. I had some other folks replace the window who made the leak WORSE, so I called Derrick to come save the day. He was beyond flexible - initially I said I wanted to wait until January (which he was fine with!), but when the rain was too much in December, he adjusted his schedule to accommodate mine. Not only did he stop my leak by replacing my siding (it's raining right now and my windows are BONE DRY on the inside), he also educated me on potential issues with my roof AND helped me understand what the previous contractor did wrong. I will only use Pulse for my window and siding needs from now on - money well spent! read more

Pulse Exterior - Wizards working their magic - Gutter Services Near Me - Chicago, Illinois

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We've used Pulse Exterior for several projects, including replacement of all the gutters on our home, and extensive repairs to the fascia and soffit of our garage. We have not had to deal with cleaning out our gutters for years since Pulse replaced them with a covered system. Communication with Derrick is easy. He is always happy to answer questions, and is able to spot details that need extra attention and address them before he considers the job complete. Would definitely recommend. read more

Derrick and his team made quick work replacing my gutters and fascia. I like how Derrick was very responsive by text/call/email and just easy to work and was flexible and patient. I initially reached out and send photos for gutters replacement for an estimate. After he gave me a quote, I realized I may need additional work such as replacing the fascia. He was able to stop by the next following days to assess the fascia and provide me with an estimate on the spot. There was no pressure when I asked him for time to think about it. Once we decided to go ahead with the work, scheduled it on a day that nobody was home. He sent me updates throughout the project. I inspected the work when I got home and was able to test it with rain the following day. Everything looks great! read more

Working with Derek was great. Even though we were unable to use their services, he was very detail oriented in diagnosing the problem and had some suggestions for another company that could complete the exterior masonry work. read more

Listen, I don't reviews often but when I do, they mean a lot. Derrick and his team are true professionals. For the amount of work done, they were by far the best value. Every step of the way, Derrick educated me and explained why my soffit and fascia had failed. He's someone who's truly passionate about the craft and it shows on the quality of work. My fascia looks better than ever. I would highly recommend these guys for any work. They were also quick to clean up and leave the job site super tidy. read more

Pulse Exterior - Fascia being replaced! - Gutter Services Near Me - Chicago, Illinois

Derrick is a pleasure to work with. He was responsive and helpful with all the questions I asked through the quote process, arrived exactly when he said he would, took the amount of time he said he'd take to do the work and gave me a result that was better than I'd hoped for. Can't recommend Pulse enough. if you are in need of anything they do, call them first. You won't be disappointed. read more

We had Pulse Exterior install gutter guards on our home. The whole process start to finish was easy. Derrick came out to do an initial assessment and give us a quote. He was super helpful and showed us great pictures he took on his drone and pointed out other issues we should potentially look into. The price was fair and the team was efficient / professional while they were here installing the gutter guards. Highly recommend! read more

Great experience! I needed gutters installed on my detached garage. Pulse was competitive with every other quote I received. They were in the top 2 of companies I was considering, but what sealed the deal was Derrick calling me and personally answering several questions I had emailed him about the job. A lot of contractors might've ghosted me at this point, but I appreciate Derrick humoring my questions and making me comfortable that his crew would do a great job. Indeed -- his crew ended up doing fast, superb work. Last, I very much appreciated that Derrick waited to invoice me until he had a chance to call & explain a small visual quirk of the installation (a detail that is barely noticeable even after I heard about it and was necessitated by my layout). Friendliness, integrity, and attention to detail - can't ask for much more! Will be recommending Pulse to friends & neighbors. read more

My experience with Pulse Exterior was TOP NOTCH! Derrick and his crew were professional, very knowledgable, clear, easy to work with, & believe in doing the job right, at a fair price. Honestly, they went above and beyond, even in the small details, where others would not. I contacted them to address a leak and also replace an exterior door. I would HIGHLY recommend them. read more

Derek is incredible!!! He is very prompt, honest, and does a great job with the gutters! He had a drone with which he is able to see (and show us) the condition of the gutters both before and after! I would highly recommend him! Thanks Derek! read more

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I was very happy with their service! Derrick came out for the estimate and walked through everything he saw and talked about different options, excellent customer service. Pricing was very competitive! Quality of work was outstanding! He communicated throughout the process so there were no surprises read more

What a great experience. Derrick and his team were upfront, honest, courteous, and efficient from our first interaction. Our initial consultation was set up online through Yelp, and within days Derrick and his crew were here ready to get to work. Derrick was honest in ways other contractors often aren't, helping guide us to make decisions that made the most sense for us. He never tried to upsell us (in fact, at times he did the opposite), and kept in constant communication about materials, schedule, and any changes along the way. He and his crew did an amazing job from start to finish. Our house really did come "back to life," as promised. Our desires combined with his expertise essentially gave us a brand new house we can be proud of for years to come. I would recommend Pulse Exterior to anyone looking to upgrade the exterior of their home. Thank you! read more

Pulse Exterior - after - Gutter Services Near Me - Chicago, Illinois