Ordered new entry way doors from them because we had ordered metal screen doors from them years…read moreago, and we were pleased. The whole experience has been a nightmare. We ordered new doors for our house including a new front door. Following installation, the front door was snapping and popping when the sun hit it, and started to fade and paint was flecking off. We called to have it replaced because it was under warranty. They replaced it with a door that looked worse. You could see the unpainted inside window trim thru the windows. We went back and forth, requesting our money back, but we were not able to make any progress other than they would order a new door for us. This took months, many phone calls with service and general manager. Finally they said they had 2 doors for us, and that we could pick. It's not lost on us that if we picked between the 2 doors, that then they could come back to us and say, "you picked it". One of the doors had sand inside the windows-clumps of sand. The other one looked better, but it was obvious that it was the first door that we had returned, just painted. We were done! This company has gone down hill since we ordered from them back in 2020. Avoid them at all costs. They are sneaky and don't have good customer service. Nor do they have effective management.

If you do decide to hire this company,DO not buy that 'we'll do anything to make you happy '…read morenonsense.If they offer anything for free,go not take it unless it's written/added on the contract. They changed the window trim, because of a terrible job with caulking (trim was not in the contact ) it came out poorly and they will not fix it.This company was a headache from the beginning.

I had continental windows and glass come out to do 4 glass blocks windows for my basement and…read moreprocess was good until they only put cement outside my bricks and not the inside and for my front window it was undone the rep came out again and said he only price me for the outside of the house not the inside and it was going to be more more money if I want them to finish the job when I sign the contract I paid for the installation they didn't mention that the cost was extra for inside the house. very unsatisfied and I had to hired someone to finished the job.

I contacted them about replacing 3windows in my condo. Appt was scheduled then rescheduled the last…read moremin with no specific date. After 2 weeks I called again, scheduled an appt, no one showed up so I called wondering if he's on his way..and the owner:., asked for my address.. he told me he knows my building and the association so they sent me an estimate via email?! There're one bed, two bed and 3bed condos here with different size windows here. Asking half the price for a deposit. I spoke to the customer service girl and requested a call from the owner (the estimate guy) that never came in. I own a business and will never ever do one with them

Team was very helpful. Displays and printed resources available to view. It did not disappoint…read more Thank you!

Called Nick and he made it work from the estimating to the installation the entire process went…read moresmooth. Installers we polite and cleaned everything up. Excellent work and experience!

We recently had almost all the windows in our house replaced by the team at Scientific Home…read moreServices, and we couldn't be happier with the results. Not only do the new windows look sleek and modern, but the entire process was top-notch from start to finish. What really stood out to us was their honesty. While other companies tried to sell us on full-frame replacements, SHS actually advised us to go with insert replacements. They pointed out that our house has high-density older wood framing that was worth preserving. Following their advice preserved the character and strength of our home while saving us a significant amount of money. Their communication was excellent throughout the project, and the installation crew was fantastic: punctual, respectful, and meticulous about keeping the worksite clean. On top of that, their guarantee is rock-solid. I feel completely confident that this was a lifelong investment and that they will stand by their work if anything ever comes up down the road. If you're looking for high-quality window replacement with an honest team you can trust, highly recommend Scientific Home Services.

I went with Scientific Home Services a second time in 2021 after replacing my kitchen and bedroom…read morewindows-and their quality, craftsmanship is top notch. I would recommend this place to any family or friend if they are replacing windows. They may be pricier but you pay for the great service and professionalism and good quality windows. When I got my large picture window replaced, the team made sure to put covers on their shoes, left no mess, cleaned up and got rid of the old window. I am now 5 years in and the windows are in just as good of shape since when I purchased.

THIS IS THE WORST BUSINESS I'VE EVER DEALT WITH IN MY ENTIRE LIFE. I stopped by a month ago on a…read moreTuesday to get an estimate on some screens that I needed put in my sun porch. Gary the owner took down all my information and said they were going to come out to measure that same week on Thursday. No one called nor showed up. I called the next week and they said the lost my information. Took down everything again and said someone was gonna come out and no one did. I called again and they finally sent someone to measure. After that I waited a few days and never received the estimate. I called back and they said the guy that came to Easter had them at home and if they weren't able to get them from him they would come out to remeasure. The next day they never called to say he brought the measurements and no one came back out. Fast forward to today and I called again and the owner Gary said he didn't have time and he would come by. He showed up an hour after he said he would no call and just knocked on the door. I was in the garage working and missed him at the door. I don't know how they are still even in business over there but they have terrible customer service. Unfortunately, this is the only place in the Chicago area that builds screens. Screen kits won't work because mine are too big and now I have to use an online company with $300 shipping costs. DO NOT USE THIS COMPANY THEY ARE THE WORST!!!!!!

Excellent Service. Good screen work, nice people. A new screen was installed on our balcony…read morescreen door and it now looks nice and easily glides open and closed. And it helps that their work includes Chicago downtown, so they know that these buildings have entry rules. Our building management said other owners in our building also have been pleased with City Screen.

We needed a glass replaced on a top panel of a 20 year old double hung kitchen window, plus, a…read morecouple of latches on other windows. The process was ultra simple, yet precise and quick at a very reasonable cost. The original window measurements, model, etc are kept on file tied to the serial/model number unique to each window.

Have their windows on my house that had issues that were thankfully covered by their warranty…read more Getting them serviced was not easy. I had to bring in the sashes that had defective seals in to their manufacturing location to have the glass swapped out. On other windows I was given replacement parts that I had to install. Easy on the safety stops but not so easy for the balancers. Not the service I was anticipating, lots of time involved.

We recently had 100 year old bay non-opening bay windows replaced with new wood casement windows by…read moreSemko. The team was very responsive to both my initial quote, modifications, and inquiries. No pushy sales pitch and open for questions and suggestions. The new windows are beautiful, provide a ton of airflow in the casement design, and have received a lot of compliments. Installation was speedy and they replaced some areas of concern in rotten sills. Family run business where owners take pride in their craft.

I worked with Jay and Hal on getting 10 new windows and they were amazing throughout the whole…read moreprocess. They came out to measure everything we needed, quoted us on what we wanted and a few other optional windows as well since we were debating on doing everything at once. After selecting the quote for the windows we wanted to get done, a down payment was made and the windows were ordered. They came in a few weeks later and two of their team members came out to install them in the morning. Everything was done quickly and professionally with care. After the install, I had a question about one of the windows since it looked like there was a small crack at the top corner and they sent someone out to look at it right away. It turned out it was just some glue residue that was attached on the inside of the window that made it look like a crack and was easly scraped off with a razor blade. I definitley recommend using Semko as they provided a very reliable service and also beat out many other window companies with their competitive pricing.

This is great and affordable window and installation company. The windows are high quality and look…read moreamazing. The installation crew was on-time, professional. knowledgeable, and customer-friendly. They left our home as clean as they found it. Our family highly recommends Infinite glass. We are satisfied customers.

i called infinite glass after noticing some condensation on two windows in my home. within no time,…read morekonrad came to my house to analyze my request, and he determined that two of the thermal panes in my vinyl windows needed to be replaced. konrad was not only courteous and knowledgeable, but he also cleaned up after the job was complete and made the extra effort to wear shoe covers in my home without me even requesting him to do so. in addition to replacing the thermal panes, he re-screened the windows and did an excellent job. being a new homeowner, it is a relief to know that an honest and reasonably priced business like infinite glass exists. thank you konrad!