1. ClimateGuard Windows & Doors

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    Chicago, IL

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    ClimateGuard Windows & Doors

    3.8 (142 reviews)
    Closed • 7:00 am - 5:00 pm

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    Loading docks empty but have to wait until the gossip is over
    Christian O.

    Horrible service starting from the front desk you have to wait until they are done gossiping so they will see you paid $1,200 for a glass door they send me to the loading dock and i waited 40 minutes there just to get the door the guys got all mad because i knocked my door has been ready but somehow it took 40 minutes for this lazy guys to look for a door i would not recommend this place at all i didn't ask for a free door i come all happy and they ruined the entire day because i had to wait so long i have customers waiting for me understand the business hire new people that wanna work so your business gets better if your front desk doesn't understand the fact that a paying customer is waiting and have other things to do besides stand around there and listen to your gossip. Hope i don't ever have to come back.

    Climate guard windows fall open and break

    The home we purchased in 2015 has Climate Guard Windows (installed 2007). There is only a ONE YEAR WARRANTY. This is a company that should advertise BUYER BEWARE...YOU GET WHAT YOU PAY FOR EVERY (all 16 of them)window has an issue with function!! Leaks between panes with fogging, issues with sliding up and down and WORSE OF ALL ALL have had the cheap plastic clips snap off so the window of opened crashes down!!!! THAT IS THE REVIEW OF THE QUALITY OF WINDOW-- NOW let's go onto customer service..... RUDE. NOT HELPFUL. SARCASTIC. The man in the service department who answers the phone is SOOOO RUDE AND SUCH A JERK that I honestly think "Climate Guard" would be better off having an answering service and not speaking to anyone. There are A LOT of window companies out there; from top of the line brand name to mom and pop. Do your research and stay clear of this company. You will thank me if you do and regret it if you don't.

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    1 month ago

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    Sara H.

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    1 year ago

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    Sara H.

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    8 months ago

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    Felicia D.

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    2 years ago

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    Sara H.

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    1 year ago

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    Sara H.

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    8 months ago

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    Felicia D.

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    2 years ago

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    Sara H.

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    2 years ago

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    Felicia D.

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    3 years ago

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    Sara H.

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    2 years ago

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    Felicia D.

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    2 years ago

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    Sara H.

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    4 years ago

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    Sara H.

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    3 years ago

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    Sara H.

    Thank you for your review, Ann, enjoy your new windows!

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    5 years ago

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    2 years ago

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    Felicia D.

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    5 years ago

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    Sara H.

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    3 years ago

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    Sara H.

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    3 years ago

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    Sara H.

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    5 years ago

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    Sara H.

    Helpful 1
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    5 years ago

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    Sara H.

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    2 years ago

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    Felicia D.

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    2 years ago

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    Felicia D.

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    3 years ago

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    Sara H.

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    3 years ago

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    Sara H.

    Thank you for your review Vicente!

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    6 years ago

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    4 years ago

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    Sara H.

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    4 years ago

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    Sara H.

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    3 years ago

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    Sara H.

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    6 years ago

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    Sara H.

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    4 years ago

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    Sara H.

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    3 years ago

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    Sara H.

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    5 years ago

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    6 years ago

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    Sara H.

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    3 years ago

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    Sara H.

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    3 years ago

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    Sara H.

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    3 years ago

    Still garbage customer service when I call this number you provided. They don't back their product and they are lousiest window imagineable.

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    Sara H.

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    4 years ago

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    Sara H.

    Thank you for your review Daniel!

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    2 years ago

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    Sara H.

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    7 years ago

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    Sara H.

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    5 years ago

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    Page 1 of 4

    Ask the Community - ClimateGuard Windows & Doors

    How much does a new awning cost maybe 1in long also how much to repair a small hole in it?

    Hello Darlene, we can absolutely get a quote for your awning. We will need a bit more information, would you be able to call our service department at (773) 278-3600? You can… 

    What is their warranty?

    Hi Michele, we offer a limited lifetime transferable warranty on our windows, the full warranty can be found at https://climateguardwindows.com/support/warranty/ We also have… 

    Don’t See Your Question? Ask Away!

    Review Highlights - ClimateGuard Windows & Doors

    “I never felt pressure working with Fernando, he takes a consultative approach rather than a sales approach.”

    Mentioned in 18 reviews

    Read more highlights

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    Jefferson Park

    Ordered new entry way doors from them because we had ordered metal screen doors from them years…read moreago, and we were pleased. The whole experience has been a nightmare. We ordered new doors for our house including a new front door. Following installation, the front door was snapping and popping when the sun hit it, and started to fade and paint was flecking off. We called to have it replaced because it was under warranty. They replaced it with a door that looked worse. You could see the unpainted inside window trim thru the windows. We went back and forth, requesting our money back, but we were not able to make any progress other than they would order a new door for us. This took months, many phone calls with service and general manager. Finally they said they had 2 doors for us, and that we could pick. It's not lost on us that if we picked between the 2 doors, that then they could come back to us and say, "you picked it". One of the doors had sand inside the windows-clumps of sand. The other one looked better, but it was obvious that it was the first door that we had returned, just painted. We were done! This company has gone down hill since we ordered from them back in 2020. Avoid them at all costs. They are sneaky and don't have good customer service. Nor do they have effective management.

    If you do decide to hire this company,DO not buy that 'we'll do anything to make you happy '…read morenonsense.If they offer anything for free,go not take it unless it's written/added on the contract. They changed the window trim, because of a terrible job with caulking (trim was not in the contact ) it came out poorly and they will not fix it.This company was a headache from the beginning.

    ClimateGuard Windows & Doors - windowsinstallation - Updated October 2026

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