1. Glastronomy

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    Lockport, IL

    Glastronomy

    5.0 (2 reviews)
    Open • 9:00 am - 6:00 pm

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    3 years ago

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    Bill B.

    Thank you for the review, Nikki. we appreciate you.

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    6 years ago

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    Bill B.

    Thank you, Jim. Your windows look amazing!

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    Rusco Exteriors

    Rusco Exteriors

    (42 reviews)

    I needed some windows replaced and didn't know where to turn. On the advice of a friend, I called…read moreRusco and could not have been more pleased. It's difficult to conduct any business during the COVID-19 crisis, but Rusco understood our concerns and waited until we were ready. When the day came to install the windows, the crew took much less time than I anticipated and left the house cleaner than it was before. (do not tell my wife I said this) When you combine a great product with great service, you get a great customer experience. I highly recommend Rusco if you need windows or doors.

    Our experience with Rusco started off well. We worked with Leo to select and purchase our door. He…read morewas everything you'd want in a sales guy: professional, not pushy, personable and very responsive through the process. We sat with four companies, and Leo sold us on the history of Rusco, quality of craftsmanship and lifetime warranty. We started the process at the start of Sept. and our door was up at the start of Nov. With the cost of the door north of $6K, I was really expecting the contractors to do a seamless job, but that is where Rusco fell short. They were VERY quick to install and during the process chipped our new railing. I understand they were working in a small space, but it couldn't have been the first time working in such a confined location. After they left, the doorframe was not what I had expected in terms of high quality work. I would think they would have enough stain to spare for the ends of the top of the frame (I brought this up to the contractors and they said they didn't have any stain left). There is also white coming through the top doorframe. I reached out to Leo and he told me to wipe it with a wet towel (which obviously already tried prior to reaching out). They assumed it was sheet rock and thought it was dust. The wet cloth did nothing...Leo called on 11/11 and asked if he and another guy could stop by, which they did on that day. The first thing they tried to do was wipe it with a wet cloth (again had already tried that) and then nothing. They were perplexed and said they'd come back the following week with stain and fix it up. It has been radio silence since this moment. Overall, we really do love our door. It is beautiful, but we could have received the same exact door from a number of other companies and we have some regrets with selecting Rusco. After paying the money we have, we should not have to chase and we feel the job should have been completed seamlessly. You live and you learn.

    Feldco

    Feldco

    (140 reviews)

    The front door on our house was original (1964) and just worn out. We looked around and knew what…read morewe wanted. Feldco did our windows so when the "June Free Installation" commercials appeared, we called them. The salesman knew the product and did not try to weasel us into buying a bunch of stuff we didn't need or want. 6-8 week lead time on delivery (actually only about 5 weeks). Immediate appointment for install. Installer showed up a little early (Yippee). BTW, returning customers get some significant rewards. He removed the screen door; removed the old door, frame and locks. Installed the new frame and door and reinstalled the screen door. This guy was wonderful, super clean and put up plastic sheeting (no damage to walls) inside to keep all the mess in the foyer. Spotless cleanup inside and out. He did everything but scrub the floor. He hauled away the old door, frame and all packaging. Very polite, nice man. Wonderful experience!

    Extremely disappointed with my experience with Feldco. We ordered windows back in February, and…read morethey had to come out three separate times just to measure. On the third visit, the gentleman told me he was a supervisor and assured me everything would be handled correctly. Unfortunately, when installation day finally came, the windows were not right and could not be installed as expected. What makes this even more frustrating is the complete lack of communication afterward. No one from Feldco reached out to explain what happened or what they were going to do to fix it. I called myself and was transferred around, but still received no real answers or resolution. It has now been about a month since the installation mess-up, and I've heard basically nothing. We have been waiting since February for our windows, after three measurements and assurances from a supervisor, and we're still left without the windows we ordered. Mistakes happen, but the lack of follow-up and customer service afterward is unacceptable. I would be happy to update this review if Feldco actually reaches out, takes responsibility, and gets our windows installed correctly--but at this point, the experience has been incredibly frustrating and disappointing.

    Feldco - Rotten wood

    Feldco

    (435 reviews)

    We had both a large window and sliding door/transom replaced by Feldco this year. I'm going to be…read morehonest and say there were a few issues, given the extreme height of the existing door. They had to come back several times, but they did come back, which is the real point. They came back consistently until everything was made right, and worked with me to ensure I was satisfied with the end result. The real stars of our experience were Tim in sales; Latoya in scheduling; and Steve, who's job I don't exactly know, but likely a supervisor. Not everything can always go according to plan, but I'll put my money with companies that make things right in the end.

    1 Star Very…read moredisappointing experience with Feldco. I had serious concerns with the door casing and installation process, along with delays and poor communication. I repeatedly had to follow up to get answers and action. One of the biggest problems was that my existing door trim was removed, and I then had difficulty getting Feldco to take accountability for addressing the trim after the installation issues occurred. Eventually, the situation became frustrating enough that I cancelled my order, and the installation was never completed. I understand that issues can happen during home improvement projects. What I don't understand is why the customer has to repeatedly chase the company for communication and accountability after those issues occur. For a company performing work inside someone's home, I expected much better workmanship, communication, and follow-through. I would strongly recommend doing your research before signing with Feldco and asking exactly what happens if the installation isn't completed properly or an existing part of your home is removed during the process.

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    I am extremely pleased with the results of my siding project. The finish look of my home is…read moreextremely impressive and I am extremely satisfied as well. The sales person Daniel Jones took a lot of time to explain to me the quality of the product and showed me exactly what was going on with my home with photos and evidence that let me know that it was time to get this work done. I love powers, photo gallery that kept me updated throughout the project, but also the fact that there was an installation manager present to help me along through the job. The customer service has been fantastic. I would consider reusing and re-hiring power for the future.

    We recently had Power Home Remodeling install new windows in both our office and master bedroom,…read moreand the entire experience left us genuinely impressed. From the moment the team arrived, their professionalism stood out. The installers worked with a calm confidence that immediately made us feel our home was in good hands. What really made the difference was the care they put into every step. They were efficient without ever seeming rushed, and they treated our home with respect--laying down protection, keeping their workspace organized, and making sure nothing was left out of place. When the job was done, they cleaned up so thoroughly you wouldn't have known a project had taken place, aside from the beautiful new windows now transforming both rooms. The finished result is exactly what we hoped for: clean lines, smooth operation, and a noticeable improvement in both comfort and appearance. Our office feels brighter and more inviting, and the master bedroom has a fresh, updated look that blends perfectly with the rest of our home. Overall, Power Home Remodeling delivered quality craftsmanship and a stress‑free experience. A strong 4.5 stars from us.

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    (8 reviews)

    WOW! BEWARE! I contacted this company for a deck job. they left a message on my home phone and…read moreasked how I would like to be contacted. I said please text my cell phone at ... So they call my home phone again the next day. No big deal, my husband is working and said please call my wife at (insert same number). This office lady was so mad saying "well this is the number you left us to contact you!" I said "But I texted you a cell phone number to use instead (still no big deal, just hang up and call that number so my husband can get back to work). I wish I could post the screen shot here of the message I got to my cell phone. It said " I hope you get the day you deserve you miserable bitc*h" Over asking her to call a different number, two separate times, nicely. Was not mad about it at all. This is who you will be dealing with at Stans. Beware. Attaching the screenshot.

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    Glastronomy - windowsinstallation - Updated October 2026

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