I had a decent experience with some people there but the management also some lower employees have…read moreno backbone or idea how to run a business i have 2 businesses and there people are with insane amount of confidence for how much knowledge they lack overall wouldn't come here

They ordered metal without our consent and wanted us to pay for it we bought alot of metal in past…read morethey have no backbone and after they refused sale

We went here as kind of a last ditch effort to find the hookups for connecting our propane tank to…read moreour generator, and I wish we had just come here first. The person who helped my husband find what he was looking for was very knowledgeable, and it ended up being way more affordable than we were expecting. If I could give ya'll ten stars I would we have spent way too long trying to find these parts.

Love this store. So much to get. Rhonda I know her. Always helpful. . Lots to shop local.read more

They have everything! This is my one stop shop…read more The staff is very knowledgeable about their products and full of good information for fix-it solutions. We get our pet supplies and home repair products from them on 20% off (super Saturday or senior Wednesday). Al in all an awesome store!

Amazing service regardless of need large or small. I have learned I can get help with almost…read moreanything I need for my home from knife sharpening to attractive non glass bathroom cups. What a community resource!!

Can't give it a 5 star, as Friedman's receives that from me…read more Lindberg is a great hardware store, it may be super dusty and dirty with old fixtures and one kinda quiet guy running the store, but the prices aren't bad surprisingly for a calpella store and there are some GREAT deals on random stuff people commonly need. Would be nice if they stayed open later than 5 tho.

This saddens me to hear such an unfavorable review, as both my great-grandfather and grandfathers…read morestarted Lindberg Lumber back in 1947 (not 1966, as it says in the town history), but sold it in the early 80's. It was established during what was called the "lumber boom" or "red gold rush". I'm giving it 3 stars as it is my family name. I hope the current owner reads your Yelp Review and takes some inventory and helps to preserve some history.

Sam from Ace Hardware made my day! I had been waiting a while to get a key made and had to leave…read morefor an appointment. He sought me out and asked if anyone had helped me yet. When I said no, he said I'll do it for you right now... it will be at no charge because you had to wait! Service (and kindness) this good deserves recognition

I was on the phone over eight minutes with these people clarifying exactly what I needed only to…read moredrive 30 minutes into town and have them not have understood my question or rather not have that tool In stock. a complete waste of my time. I wouldn't recommend this place if you're trying to get things done in a timely manner

They have the most helpful staff!!! Also such great stock!…read more I stay at Duncan Mills camp ground a few times a year and I always need something. True Value Hardware always has what I need!! The store is not only well stocked but kept so neat and organized making it a pleasure to go in and shop for what I need.

Had ordered some sheet rock to be delivered to a house I'm working on. And they were beyond helpful…read moreand brought all 11 sheets upstairs . Great guys thank you Ty and Verne

When you shop at a small town hardware store, you expect them to have some very basic knowledge of…read morethe products they sell. So when asking a question like does this part fit that one "I don't know, I just sell stuff brother" is not an acceptable answer to basic questions from the guy at the counter.

I purchased a new bbq regulator here. I was wary of it because it made a hissing noise. I called…read moreand asked if I could return it. I was told no because I didn't have the package. I didn't think I kept receipt because I thought I was buying a quality product. After being told no I thought I would try to use it. I didn't hear the hissing sound but the propane tank caught fire and I couldn't get it out. I had to call 911.

We are a contractor in the area and yesterday we had an issue with a pressure switch on a well. I…read morecalled the store at 6:04pm and even though they were officially closed, Jose answered the phone. He had the switch I needed, wrote up the order, and did a phone sale for me. Then he was able to stage the product outside for my guys to come get it and do the repair. At 6:12pm, I called again and Jose answered again! I needed Teflon tape. He placed it outside for us. Jose went above and beyond the call of duty on this one. This is a perfect example of exemplary customer service. Something you only get in a small town. Well done Steve's Hardware and well done Jose! Give this guy a pay increase as he represents your store well. Thanks, JT

Love supporting this locally owned store. They have everything you need. Stopped in for a…read morehousewarming gift last week and some canning supplies (pectin and canning jar tops) this week. I'd much rather buy here than Safeway.

We've been faithful customers at Friedman's since they opened, and I've always been happy with…read moretheir selection and their service. True, you do have to seek out customer service help, rather than them offering it as you enter, but the help is always efficient and knowledgeable. I'm grateful they're here, so I don't have to go to Home Depot. I'm heading there today now that I know from their website that they have the waterproofing product that I need.

I really am learning how Friedman'is laid out each time I come here to get something. The prices…read moreare lower than the hardware store in Kelseyville. Customer service is lacking at Friedsman's. You can walk in there and no one's gonna stop to say hello, when you're walking through the aisles and you run across somebody, they don't ask you what you're looking for if you need help. If you wonder why your sales are down maybe you should look at this. It's time to start training your staff.

I made a purchase a few days ago for something that wasn't going to work. I wasn't given a receipt,…read morewhich is my fault for walking away without getting it... but I assume since I used my debit card, I could use that to find it in the event. I need to return it. I used Apple tap to pay with a debit card that was compromised later that day. the bank canceled that card (what timing?!) so... when I went to return the item, I was turned away because I could not use the tap method. they could not find the purchase and told me that I should just "sell it on eBay" or Google our corporate phone number if that doesn't work. This was my absolute worst experience with Home Depot's customer service department EVER! I was (not) helped by a young woman named Lily. I don't know how a company would hire somebody with that terrible of customer service skills to be their on site manager. but once I raised enough chaos with other cashiers, I found another manager that was totally willing to help me? and they resolved my situation with store credit. (Amazing!) I was absolutely blown away that somebody would tell me to "sell it on eBay" as my only other option since they couldn't 'prove' that I actually purchased this item in the store. Somehow, my bank records were not enough. I knew exactly what register I bought it on, and we went to that register and looked up the history, found it, and resolved it very quickly!! ... albeit no thanks to Lily. Hanna, the other supervisor on duty for cashiers was AMAZING!!!!! So helpful, nice, and had empathy that totally refreshed my faith. What is up with the younger generation??! No social skill, empathy, or general pleasantness. Like you are being paid to help customers specifically... do the job don't patronize me. Thank you Hanna!!!! Hanna deserves 5 stars but I want this to be noticed! Hence giving one star above the lowest possible option

Terrible service from a "manager" this evening. In the home purchasing process, we have spent a lot…read moreof money here in the last few months. Now we purchased a wood splitter (it was delivered a week ago) that is not working how it's supposed to and when trying to address the issue we get told Home Depot will do nothing for us we have to call the manufacturer and they will charge us to bring it back. The $1400+ we just spent was apparently not enough and they don't stand behind the products they sell. Ready to take my business to tractor supply or Friedman