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    Friedman's Home Improvement

    3.7 (26 reviews)
    Open 6:00 am - 8:00 pm

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    All I want is cheap knife.

    This picture is of what I call a painters knife. Other people I know call it a "snap off knife," a "retractable knife," or a "cheap little plastic knife thingy"' They are well nigh ubiquitous, you can get them at Home Depot, Kelly Moore Paints, Mendo Mill and most likely any store that sells paint or hardware. They used to be well under a dollar each. Prices have increased, I got this one at Kelly More for just over a dollar. You can get a 3 pack for about 3 bucks on Amazon. You can't get one at Friedman Brothers in Ukiah. I couldn't even find anyone there who knew what I was talking about. They just wanted to sell me a bigger, fancier all metal version for well over $5.00. I couldn't help getting a little testy at their lack of product knowledge, all that got me was a bigger attitude back at me. This was far from the first time that I've gone their with a shopping list and had to go to another store because there was something on my list that they didn't carry or were out of. For a very long time now it has felt like they've lost touch with their slogan. It's all to often that I need something and they don't have it. I'm not sure that Friedman Brothers understands that if I have to go to Mendo Mill/Home Depot/Tractor Supply or Kelly Moore to get part of what I need I might as well skip their store and just shop where I can get everything in one stop. I'm not sure they understand that when you are getting beaten hands down by Home Depot for inventory, product knowledge and overall customer service you have a problem. I wish Amazon would start selling sheetrock.

    Ukiah Friedman's

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    2 years ago

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    11 months ago

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    2 years ago

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    4 years ago

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    4 years ago

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    6 years ago

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    3 years ago

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    17 years ago

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    4 years ago

    Business owner information

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    Gabriel Z.

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    7 years ago

    I never had a problem at Friedmans everyone has been helpful and whatever I am looking for they usually got

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    5 years ago

    Thank you Friedman's. You have come thru with masks when there is no Red Cross in sight. You are my hero's today.

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    5 years ago

    I love the home improvement and coffee shop. Great coffee and food. Very clean. Love it!

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    Photo of Walt W.
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    12 years ago

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    10 years ago

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    6 years ago

    Friedman's is top notch, they will take care of all your needs. I will always shop with them.

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    14 years ago

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    11 years ago

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    8 years ago

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    16 years ago

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    12 years ago

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    8 years ago

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    16 years ago

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    12 years ago

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    10 years ago

    dont go to home depot! prices at friedmans prices are cheaper and matched! the staff is always really helpful

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    Review Highlights - Friedman's Home Improvement

    Plus they have a Schatt's bakery branch by the exit door.

    Mentioned in 2 reviews

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    The Home Depot

    The Home Depot

    (117 reviews)

    $$

    I have been calling for 7 hours to purchase in stock carpet over the phone so my workers can drive…read morean hour to pick it up! I was told by a nice salesman that they need to move back stock around so they can get it in the floor to restock and cut it! I should call back in a few hours to see if that was done. I've called back between 4-8:30 7 times I was put on hold , transferred and then was disconnected. What does it take for reasonable service? This is ridiculous for a $600+ purchase to be treated this way! I guess only game in the area you can treat customers as poorly as you want to! What a shame

    I made a purchase a few days ago for something that wasn't going to work. I wasn't given a receipt,…read morewhich is my fault for walking away without getting it... but I assume since I used my debit card, I could use that to find it in the event. I need to return it. I used Apple tap to pay with a debit card that was compromised later that day. the bank canceled that card (what timing?!) so... when I went to return the item, I was turned away because I could not use the tap method. they could not find the purchase and told me that I should just "sell it on eBay" or Google our corporate phone number if that doesn't work. This was my absolute worst experience with Home Depot's customer service department EVER! I was (not) helped by a young woman named Lily. I don't know how a company would hire somebody with that terrible of customer service skills to be their on site manager. but once I raised enough chaos with other cashiers, I found another manager that was totally willing to help me? and they resolved my situation with store credit. (Amazing!) I was absolutely blown away that somebody would tell me to "sell it on eBay" as my only other option since they couldn't 'prove' that I actually purchased this item in the store. Somehow, my bank records were not enough. I knew exactly what register I bought it on, and we went to that register and looked up the history, found it, and resolved it very quickly!! ... albeit no thanks to Lily. Hanna, the other supervisor on duty for cashiers was AMAZING!!!!! So helpful, nice, and had empathy that totally refreshed my faith. What is up with the younger generation??! No social skill, empathy, or general pleasantness. Like you are being paid to help customers specifically... do the job don't patronize me. Thank you Hanna!!!! Hanna deserves 5 stars but I want this to be noticed! Hence giving one star above the lowest possible option

    Friedman's Home Improvement - hardware - Updated July 2026

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