I went in and had some keys made, and also bought a toilet bowl brush. I left the store with my…read morekeys, and while I was getting ready to drive away Melia came running out of the store, calling, "JoAnn", while carrying the toilet bowl brush. We had talked to each other earlier in the store and exchanged names. I have a hard time imagining that happening in the Bay Area.

Staff were very helpful and super nice. As soon as I entered I was asked if I needed help. Another…read morelater asked what I was looking for and then took me to where it was and gave me good details on the options there. As I was heading to check out, there was about 4 people in line at the 1 check out. Someone promptly came out and apologized for any wait and opened another check out which was hardly necessary. Very nice as I was checking out. Honestly the best service I've ever found at any store. Awesome staff. Generally the store is comfortable and I have yet to not find whatever I am looking for.

The staff was so unbelievably professional, helpful, and friendly... oh and very patient because I…read morehad no idea exactly what I was looking for. Selection was great and the prices were fair!

Nice family business. Good prices, helpful, cheerful and welcoming. Be sure to check a map if you…read moredon't have gps. A little hard to find the entrance but well worth it.

Great selection of plant starts and garden essentials. I'm more into food gardening, but they have…read moresome great ornamentals too. Nice ladies and cute cats!

It's a treasure to find a nursery that feels like a sanctuary, has well-informed cheerful staff,…read moreand an owner like Christine, who is extremely helpful and pleasant. As for the plants, I'm pleased with the verbena, cat mint, Grevillea juniperina "Lava Cascade", and shasta daisies I purchased there. Can hardly wait to go back for more! Kathleen M.T., Ukiah

Humboldt is an interesting jam. Various sources report that a goodly portion of the local economy…read moreis inexorably linked to the cultivation of various... plants. Similarly, plenty of residents of the permanent, transient, and collegiate varieties dabble in green thumbery for personal or profitable reasons. And without the slightest judgment thereof from this Yelper, any horticultural effort that will result in any level of success requires both the correct supplies to get the job done, and the knowledge to apply things with the right frequency, timing, order, and amounts. All that as prologue to my stop in at Big Daddy. Fully a tourist on my trip, I ducked in to see what this store was all about. While it was essentially stocked with the usual garden center stuff, there were whole aisles dedicated to nutrients, soil and substrate amendments, containers... if you need it, it seemed to be here. I can't say I interacted with staff here... come to think of it, I don't recall being approached by or pursuing help from anyone while I was there. Per other reviews, this isn't the only game in town, and what do I know as a "just passing thru" guy contemplating next season's back yard tomatoes? But all in all, if you have a rudimentary understanding of things like 12-12 and 16-8 lighting, you know guano from guava, and can explain how NPK values change outcomes, you should be able to find what you need here without getting your socks wet.

If I could put less stars I would. I spent $1300 dollars on 2 vac sealers that overheated in 8…read moreminutes! I literally came back the next day and I explained to the manager the issue. She sorta laughed in my face and said it's a problem I have to take up with the manufacture. I realize that business is bad and slow for you guys right now but not taking care of your loyal costumers will result in even MORE slow business. I spent thousands of dollars with big daddy but not ANYMORE !! Worst costumer service I've ever experienced !! Save your time and money and go to Hydro pacific they will actually let you return a a shitty product !!! Never again fuck big daddies!!

Of course everyone will miss Shelby she is a notable redwood valley Icon…read more However the store is still kicking it with all the great products, soils and tools you need to grow the killer green. plenty of help with loading your gear. they rent trim machines and have an awesome staff! And they will surely save you from a trip to town when you trying to get them roots in the ground! Great service and open early.

My garden has never been better! Last year I started using their soil and fertilizer and my plants…read moreare thriving! Not to mention the staff is amazing and really care about what they do. I highly recommend over any corporate business because you can't buy passion at big daddy.

I made a purchase a few days ago for something that wasn't going to work. I wasn't given a receipt,…read morewhich is my fault for walking away without getting it... but I assume since I used my debit card, I could use that to find it in the event. I need to return it. I used Apple tap to pay with a debit card that was compromised later that day. the bank canceled that card (what timing?!) so... when I went to return the item, I was turned away because I could not use the tap method. they could not find the purchase and told me that I should just "sell it on eBay" or Google our corporate phone number if that doesn't work. This was my absolute worst experience with Home Depot's customer service department EVER! I was (not) helped by a young woman named Lily. I don't know how a company would hire somebody with that terrible of customer service skills to be their on site manager. but once I raised enough chaos with other cashiers, I found another manager that was totally willing to help me? and they resolved my situation with store credit. (Amazing!) I was absolutely blown away that somebody would tell me to "sell it on eBay" as my only other option since they couldn't 'prove' that I actually purchased this item in the store. Somehow, my bank records were not enough. I knew exactly what register I bought it on, and we went to that register and looked up the history, found it, and resolved it very quickly!! ... albeit no thanks to Lily. Hanna, the other supervisor on duty for cashiers was AMAZING!!!!! So helpful, nice, and had empathy that totally refreshed my faith. What is up with the younger generation??! No social skill, empathy, or general pleasantness. Like you are being paid to help customers specifically... do the job don't patronize me. Thank you Hanna!!!! Hanna deserves 5 stars but I want this to be noticed! Hence giving one star above the lowest possible option

Terrible service from a "manager" this evening. In the home purchasing process, we have spent a lot…read moreof money here in the last few months. Now we purchased a wood splitter (it was delivered a week ago) that is not working how it's supposed to and when trying to address the issue we get told Home Depot will do nothing for us we have to call the manufacturer and they will charge us to bring it back. The $1400+ we just spent was apparently not enough and they don't stand behind the products they sell. Ready to take my business to tractor supply or Friedman

We've been faithful customers at Friedman's since they opened, and I've always been happy with…read moretheir selection and their service. True, you do have to seek out customer service help, rather than them offering it as you enter, but the help is always efficient and knowledgeable. I'm grateful they're here, so I don't have to go to Home Depot. I'm heading there today now that I know from their website that they have the waterproofing product that I need.

I really am learning how Friedman'is laid out each time I come here to get something. The prices…read moreare lower than the hardware store in Kelseyville. Customer service is lacking at Friedsman's. You can walk in there and no one's gonna stop to say hello, when you're walking through the aisles and you run across somebody, they don't ask you what you're looking for if you need help. If you wonder why your sales are down maybe you should look at this. It's time to start training your staff.

I have been there many times. Recently I got help with new drip irrigation from Charlie. He was…read moregreat. I got my Hydrawise Controller years ago. I have an App on my phone. Personal help with easy parking. I suggest a weekday as weekends are busy. So much better than a big box store.

Service is always very helpful here. Good products and good selection. Best irrigation store in…read moreUkiah hands down.

Three Sisters is my favorite shop in town! They have all sorts of beautiful and unique items from…read morelocally made artistry and goods to beautiful gems from all over the world. It's smells amazing when you walk in the door of exotic incense and freshly dried sage. If you're into divination/Tarot/Oracle cards, spell candles/scrying and more they got you covered! If you are looking for quality handmade jewelry they have many beautiful options to choose from as well. Books, cards, candles, soaps, bags, tapestries, trinkets for children, there is a little bit of everything. Go in and check it out!!! Prices are reasonable and it's good to support locally!!!

Walking into the shop, you immediately feel at home and comfortable in your surroundings…read more Why? Because it feels obvious the owners have worked with Love to make it so. They support local artists and have anything you can't think of for a perfect gift for someone--and what they don't have, they will try to get for you. I Love going to this shop because (amongst other things) it is a respite from the outside world. Helpful, kind and warm is how I'd describe the people working there...can't say enough about this wonderful place. Thank You for being in Ukiah!