Great people that work there! Convenient shopping! Carwash! Affordable gas! Cold Beer!read more

WARNING WARNING WARNING !!!…read more This place is over priced on gas, diesel and kerosene for heating oil. The sales office female staff are rude and curt at best. They seem to follow the owners personality ( Clod ;-) who seems to get some joy of putting people down. Talking to his employees they relate ill feelings. Some ask if I know of other jobs in the area. OH ! Did I mention the prices of drinks and snacks are way higher than most all others station marts. WARNING WARNING WARNING IF YOU ENJOY BETTER PRICES. LOOK FOR BIG VALLEY MARKET and GAS. Save 20% and only 1.5 miles away East on Soda Bay Rd.

We called for help. We no very little about propane and propane tanks. We've lived at this location…read morefor over thirteen years and never once used our propane heater. We are selling our home and needed our tank inspected. It's still halfway full, like the day we purchased our home. We have a wood burning stove and never actually used the propane heater. The receptionist who answered the phone told us to call the fire department. She informed us that they do not service leaking tanks. And continued speaking over me and interrupting my explanation. She told us it's a dangerous situation and refused to speak any further to us. She actually hung up on us after becoming argumentative and abusive. WOW!!! Unprofessional, rude, hostile and disrespectful. I'm not sure how she even has a job?! Apparently they must not need our business. We then called Ferrell Gas, they answered our call immediately. They were extremely helpful. Came right out to our home and straightened us all out. They saved the day, and kept our home in escrow. Lol, definitely not a dangerous situation for a professional company to handle. It's my recommendation to avoid Suburban Propane at all costs. They have no clue what they are doing.

I just moved into an apartment here in Lakeport. The complex already had propane service from these…read moreguys to heat the water. There is a lock on the meter, which has to be taken off by a technician on their end, in order to switch the propane on. They are telling no one can come out for 12 days since I first called. That's almost 2 weeks!! It's not like I'm trying to get cable hooked up. I feel like this is a basic thing people need to live. Anyone who can use a wrench could turn this switch on in 2 minutes. There was 5 people "working" in that office that could have drove down the block to unlock it. Maybe that girl could have been more empathetic to my situation but seemed like she really had to get Subway :/ I'm assuming they will read this and delay the process longer. Maybe not. Usually don't rant like this. I'm a little cranky from showering in cold water for 5 days.

Wish they were a bit more responsive, when propane is needed…read more Ferrellgas app doesn't work for regular customers.

Honest, kind and extremely experienced. They came out super quick and serviced our tank. The price…read morewas fair and they did a god job. I'm super thankful for the help and professionalism. I would definitely recommend Ferrellgas to everyone in Lake County.

Rude rude rude. Homeboy has to close the store to help you…read moreso it will take forever to get your tank filled. Get a buddy! Update: Went to Rotten Robbie....great service and $.30 cheaper per gallon!

Used to like this place, but got short changed today. Classic example, I gave a 20 but rung up for…read morea 10, so my change was less. I knew it happened, made mention of it, told the lady I trusted her and walked out feeling taken.

I appreciate this company entirely. My driveway is usually full of cars as I have a large family,…read moreand I am always taking care of children so I cannot up and move my vehicles for them to fill my tank right away all the time, but somehow they always go above and beyond to cut through my messy yard and not give a big deal about it, and get the job done! Proficient to the max and the workers are even super kind. Thanks so much . Great local care.

If you have a family, then this is the company for you!…read more They're family owned and know what it's like to have a busy schedule! Not only are they fast but also very knowledgeable! I've tried other local companies and they are more expensive and can take weeks to get your delivery processed! Choose Brennfleck for cheaper and faster service!

Called to check if there's ice as I assumed there would be but wanted to make sure. The worker who…read moreanswered was very nice, professional, and quick. Absolutely recommend calling if you have a question as they are great and won't waste your time.

Very nice people working here, who were really helpful with the air pressure machine. Also randomly…read morehad pretty good coffee.

If we could give them a zero we would. We paid a bill in march 2026, in June we received a letter…read morefrom a Collection Agent. We also got phone calls and texts. It took 3 weeks to resolve this plus hours on the phone. There is alway at least a 45 minute wait befroe you can talk anyone. Had to go to the resolution dept., plus the Collection agent is linked to Amerigas and they are the ultimate most nasty people out there. Finally getting rid of the bad taste and they picked up the tank today. So one more price gauge as they will bill us to pick up the tank and add another fee for sending someone out here. Should be between $300-$400!!! Thanks for helping out a senior citizen on a fixed income. Thinking of calling my local rep. as this is awful. Buyer BEWARE.

If there was a 0 rating, that is accurate with the service received and communication. Warning…read moreBeware, better options are available! I am a realtor in Crossville TN, I have been trying to get a tank picked up for 9 NINE MONTHS!!! The homeowner was told Once Again, (4th time) would get it yesterday and another NO SHOW. Customer Service is horriable and some difficult to understand English, a different person everytime and explaining the same unresolved issue, honestly, I don't know how they are in business, (the office here is closed). FYI

Great selection of tanks and great service. A great local…read morespot to fill your tanks for your bbq

Allied has the lowest price on propane in this area. Staff is friendly and service is great.read more