Value Propane is amazing. When our leased tank leaked, every provider was apathetic, saying nothing could be done for weeks. Except Value Propane. Jason came out the same day and got us up and running with a temporary tank, giving us time to explore options. Of course we went with Jason and Value Propane; Jason came out himself and helped set up our new tank. We couldn't be happier. read more

Value Propane is my go to provider for propane. Efficient and affordable. Their customer service is great, I never need to worry, they always deliver my propane in a timely basis. read more

Just started with Value and everyone From Jason, Barbara and jason who made my first delivery were ALL GREAT, a real american home town company. Thank You Value Propane read more

I WAS a customer of Value Propane in Lakeport. I called on a Monday to get my tank refilled and left a message. No return call. I called again and was told my area was scheduled for the next Monday. Fine. Then the power went out Thurs night in my area. My generator was being used to provide power to my home. This power outage drained my propane tank. I called to see if I could get my tank filled. I was told not until Tuesday due to Monday being Memorial Day. I said the power went out and my generator was used to supply my power. They informed me for their driver to go OFF ROUTE the fee would be an additional $200! I REACHED OUT TO ANOTHER LOCAL PROPANE COMPANY AND THEY FILLED MY TANK 2 HOURS LATER! I AM NO LONGER A VALUE PROPANE CUSTOMER. EXTREMELY POOR CUSTOMER SERVICE! My residence is less than eight miles from Value Propane! read more

Value propane offers good rates and great customer service. Their terms are very clear and they state them up front. They are also locally owned, so I know that my money benefits the local community. read more

Switched to Value Propane from another provider that I was with for years. Their rates are good, and their customer service is great. The delivery driver is professional and very friendly, answering any questions you may have about their services. Very pleased! read more

Value Propane staff was friendly and knowledgeable about their products. They were very timely and their delivery of my tank and then propane. Prices were very reasonable. I recommend them over all the others that I called. Thank you, Value Propane read more

This company goes above and beyond to help with your propane needs. He comes out asap to make sure you have enough propane. He has a monitor to tell him when you are getting low on propane so you never run out so you don't have to worry about it and don't have to go out in the cold to check. He has a variety of tanks to meet your needs. You can't go wrong using value propane his prices are great!!! I recommend value propane highly. read more

Have been customers for years, they are the best. Have used other companies in the past but none offer the friendly personalized service that they do. Patty O. read more

Changing propane companies isn't like going to a different gas station. We dumped Surburban for Value.. read more

I forgot to order propane and found myself with an empty tank and a house at 56 degrees. I called my current provider and they promised to come out the same day for $200 to fill my tank. Well, that didn't happen and when I called the next day, they told me the next appt was 2 weeks out. Really? So I called Value Propane and Jason was at my house within 2 hours to check out the yard. Since it was a holiday weekend he promised to deliver the tank the very next Monday, which he did at 9 am sharp. The service Jason provided was unbelievable, he went over and above, was so nice and very knowledgeable. He hooked up my little BBQ tank to the house so I would have some hot water for showers, he relit the hot water heater and put 10 gallons of propane in the propane tank to make sure I had heat until the service men could make a full delivery that day. PLUS, he used his crane to lift his competitors tank over the fence to the front yard so they would have an easy pickup. I hope Ferrell appreciated that. I am very happy I changed to Value Propane. And let's not forget their receptionist, Barbara. She understood the predicament I was in, was very sympathetic and got the ball rolling. GREAT COMPANY! Bobbie D, Lakeport, 1/3/22 read more

Used these guys for the 18 months I lived here. The installer (part-owner?) was friendly and professional, the service was dependable, pricing was good with no gimmicks, and the receptionist is incredibly friendly and responsive. What more can you ask for in a utility provider? read more

I switched to Value Propane after years of switching between the larger gas companies in the area (Suburban and Amerigas). Value Propane's prices beat the competitors in the area by a lot and their staff is always friendly and helpful. I couldn't recommend them more. read more

I'm a new customer with Value Propane and thus far all of the people I've worked with have been excellent in all ways you would want: friendly, courteous, nice and knowledgeable. To top that off, they also have the best propane pricing I've found in the area with the most customer friendly and reasonable policies around. They are really a top notch, small business well worth considering as your propane supplier. read more

they were easy to work with and responsive. avoid suburban!

This company by far is the worst one I've ever worked with. Barbara, the secretary, is very nice but the owner is gruff and totally unfair. I ordered 100 gallons to be put into my tank and the owner put in 125 gallons, giving me some lame excuse as to why he did this. I told him this was unacceptable and he said if I didn't pay the bill by the next day he would retrieve his propane from my tank. Horrible man. read more

In our local community group whenever someone asks for a good propane service Value Propane get numerous excellent referrals. They get more referrals than anyone else. Great company, helpful and good price. read more

Small company local family owned and operated. Very friendly and by far the best pricing available! highly recommended.