I was on the phone over eight minutes with these people clarifying exactly what I needed only to…read moredrive 30 minutes into town and have them not have understood my question or rather not have that tool In stock. a complete waste of my time. I wouldn't recommend this place if you're trying to get things done in a timely manner

Sam from Ace Hardware made my day! I had been waiting a while to get a key made and had to leave…read morefor an appointment. He sought me out and asked if anyone had helped me yet. When I said no, he said I'll do it for you right now... it will be at no charge because you had to wait! Service (and kindness) this good deserves recognition

Good helpful people. Great to have a building supply place here. They've got most of what I need.read more

Amazing customer service…read more Gualala Building Supply is my new go-to whenever I have a home-repair question. I've called and visited in-person a number of times to ask about supplies and what time of year to undertake various projects. As a new homeowner, I am realizing that home ownership entails constant upkeep projects! Most recently, I needed firebricks to line my wood burning stove. When they did not have enough in store, Gualala Building Supply promptly ordered more and called me directly when they arrived. I appreciate their employees making themselves available for recommendations, as well as their follow through on orders!

Surprised that this small store had a big selection. They even sell a few snacks. Easy parking.read more

Very knowledgable owners and staff. Always helpful. Have a very good selection of items,…read moreespecially considering the location in a small rural community. Construction and repairs are very much determined by the local HOA, but this place will have most of what you need whether you're full-time, part-time, outside the immediate community or just passing through.

Combination hardware & grocery store…read more Surprising well stocked for the area! I came looking for large dry goods, storage containers for pasta/legumes, but ended up doing a grocery shop while here. You can find pretty much anything you may need. As with the Gualala Supermarket and Surf Market, prices tend to be higher because of the remote location. Definitely recommend if you are looking for frozen items - as their selection is broader/cheaper than what you see in Gualala! Open daily from 8am-7pm, great place to get staples or odds and ends for the home.

This is well and truly a "general store" with a hardware store, dry goods and grocery. The store…read moreis really well stocked and they have plenty of people working there keeping it tidy and organized. The only things that they didn't have that I was seeking were sewing supplies (like fabrics) but they do have basic sewing notions. Great parking with lots of visibility to get back out on the main road.

5-Star Review - Guerneville True Value Hardware…read more Guerneville True Value on River Road is hands-down one of the best hardware stores around. Robert, the owner, runs an outstanding operation, and employees like Gavin truly go above and beyond for their customers. Whether you walk in with a quick question or a complicated project, they treat you like family and make sure you leave with exactly what you need. One thing I really appreciate is their text-based communication system. You can easily text them with questions, check product availability, or get help locating specific items. Pair that with their phone support and you've got an incredibly responsive team that makes home projects so much easier. Their prices are fantastic, and it's a huge plus not having to drive to a big-box store. This place has everything you need, and the level of service is unbeatable. I absolutely love this store and can't recommend it enough!

Great service. Friendly staff. Easy delivery to my home…read more Yearly rewards points! Used towards purchases. Convenient location from my home which saves time & gas money.

This hardware store has everything you need and help is cheerful and knowledgeable. I highly…read morerecommend this small but well stocked hardware store.

I love this place. Lisa is a genius. She has found a way to condense a Home Depot into 3 small…read morerooms. I am in the midst of a continuing string of maintenance emergencies for an aging property, and visit at least twice a week. So far she has had everything I need, with decent prices, and excellent advice. Sometimes I stop in just to browse, a good hardware store is a wonderful place to be

Over all good service, head and shoulders over that dump HomeDepot. Friedman's seems to have their…read moreshare of DEI hires, men with lavender painted fingernails and females that need to shave their beards. Being an old timer I just do my best to ignore this. I'm a little confused about the huge turnover of the cashiers. Just as you get to know one and they are able to call you by name, they seem to vanish. I like the place, they send off the vibe of being part of the community.

11/30/2024: First-Born Daughter needs plumbing supplies, plumbing wrench, light bulbs, etc…read more repairing her humble abode, i.e., replacement tub spout, Teflon tape, and a gooseneck for the shower kit I gave her for an early Christmas gift. Massive home improvements are imperatively necessary for enhancing creature comforts!

We went here as kind of a last ditch effort to find the hookups for connecting our propane tank to…read moreour generator, and I wish we had just come here first. The person who helped my husband find what he was looking for was very knowledgeable, and it ended up being way more affordable than we were expecting. If I could give ya'll ten stars I would we have spent way too long trying to find these parts.

Love this store. So much to get. Rhonda I know her. Always helpful. . Lots to shop local.read more

We love our locally-owned Ace in town. The store is well-stocked and easy to navigate…read more I stopped in recently for some pest control supplies. And of course I had to browse their dog toys and treats (I'll be back for a dog shampoo restock soon!). And I can't resist a visit to their Yeti wall/section. This location has an indoor plant section and a bunch of outdoor plants...and an adjoining home decor/gift boutique. But what really makes this store so special is the customer service. Every staff I encounter on every visit is friendly, welcoming, and genuinely helpful. It has a true community feel. I'm thankful to have this option so near to us, and will continue to support this awesome local business.

I was online looking for a company that cuts and programs auto keys after having lost my spare & I…read morestumbled across this Ace location. As soon as I walked in, I noticed three Ace employees standing at the endcaps right at the entrance, i was instantly greeted me and asked if they could help me find something. Luckily, the key department was right next to them, so I was helped right away. The entire process from cutting & programming the key took about 35 minutes and the entire time that I waited at the counter, I noticed that every single person that walked through the door was greeted and asked if they needed help finding something. The customer service at this Ace location is superior!

After breakfast, our friends needed some parts to do some minor home repairs. We stumbled on this…read morelocal old school hardware store in town. They literally are stocked from floor to ceiling with products ranging from toilet repair kits to ammunition. You know it's old school when they have parts for rotary phones. Bonus, the clerk was a Raider fan and there was an old couch with the football game on in the store. Old school classic.

An absolutely amazing store. The staff are always lovely and helpful, and they have a great…read moreselection.