I went in and had some keys made, and also bought a toilet bowl brush. I left the store with my…read morekeys, and while I was getting ready to drive away Melia came running out of the store, calling, "JoAnn", while carrying the toilet bowl brush. We had talked to each other earlier in the store and exchanged names. I have a hard time imagining that happening in the Bay Area.

Staff were very helpful and super nice. As soon as I entered I was asked if I needed help. Another…read morelater asked what I was looking for and then took me to where it was and gave me good details on the options there. As I was heading to check out, there was about 4 people in line at the 1 check out. Someone promptly came out and apologized for any wait and opened another check out which was hardly necessary. Very nice as I was checking out. Honestly the best service I've ever found at any store. Awesome staff. Generally the store is comfortable and I have yet to not find whatever I am looking for.

I stopped in this afternoon on the recommendation of nearby Platt Electric…read more I was looking for an adapter from a 2" IBC tote valve with unknown-to-me threads to a 3/4" garden hose thread. Wyatt had the knowledge/experience and parts that I needed in inexpensive plastic. I did not need or want expensive brass fittings and they did not try to upsell me. It took a total of three pieces to craft the needed adapter. Two of these were designed to be glued together. I asked and they happily glued these for me - saving me from buying cleaner and glue for a one time use. Total for the three parts was under $5.00. Someone on Craigslist was offering this adapter for $20.00. There was no charge for the cleaner, glue or gluing.

I have been there many times. Recently I got help with new drip irrigation from Charlie. He was…read moregreat. I got my Hydrawise Controller years ago. I have an App on my phone. Personal help with easy parking. I suggest a weekday as weekends are busy. So much better than a big box store.

Best color matching I have seen. The staff is knowledgeable and friendly. The store is well…read morestocked with everything you could need

Very knowledgeable saved me a lot of time and effort by suggesting the correct product to use on…read morevery weathered wood!

I LOVE this hardware store. The employees are as helpful as it gets, and will personally walk you…read moreto whatever you need and answer any and every question you have and offer additional suggestions as well. Hooray for employees who actually know their stuff! It's a small store, and selection is fairly limited, but as far as construction goes they've got pretty much everything covered. Thanks to Dave Sims for being so darn nice and helpful!

I've actually exchanged e-mails with the owner of this place who has provided aprons to all the…read moreemployees a la Home Depot. This is a huge positive change and I'm going in today to buy some animal supplies and lawn seed. I'm glad he took the time to read the review and fix the problem. Thank you, Rainbow Ag. Can't wait to go in later today!

I like this store. Great price on propane. I bought some clothing here. Yea it's a bit more…read moreexpensive than buying online but to support a local business it's worth it to me. Customer service here is great. And yes I do recommend this business

I'm from fort bragg, I was in ukiah and wanted to see what they had. they were a little…read moredisorganized and it almost cost them about $1200 in sales, but i noticed the hps lights i was looking for even though they told me they didn't have any, turns out they had a whole pallet. I did leave without buying the grow tent i wanted that they said they had in stock, because when they went to look, they couldn't find them. just like the lights, i'm assuming they were there somewhere. or there computer systems needs updating. things moved slow... (laid back a bit) but i liked it, I enjoyed the laid back atmosphere. one guy would try to help me, and he took off to go get answers, but would often not return, but it didnt bother me. they were busy, and i found him helping other people. Then i asked for help again, the person i asked, tried to help, but i could tell he really didnt know specifics enough to help me, but an unexpected employee "Matt" came in for a few minutes for whatever reason, and this guy asked Matt if he had time to help me. he was honest and said no, he was in a hurry and "it was his day off" He approached me im sure hoping he could answer my questions quickly and get going. He spent about 15 minutes with me. answered all my questions and really hit it out of the ball park. pros, epic staff great prices huge selection Cons for me they are about 50 miles away. I couldn't recommend a hydro store more. They have earned my repeat business, Highly recommended.

Price gouging and horrible customer service check Amazon before you pay 4x to a business who will…read moretrash talk you for not wanting to pay 50$ for a 18$ feed

We drive past this store daily, but always assumed it would be too pricy to survive against the…read more"big boys" out there. Well, the yesterday our stove finally died and we did what we usually do -- we went to Sears. We were at first completely ignored and then treated so rudely at Sears (and told to order online if we wanted the advertised shipping discount) that we left. On the way home, my wife gave in and stopped by Kelseyville Appliance -- something we have debated in the past. We were surprised to find competitive prices, unmatched customer service, cheaper delivery, professional installation, and the ability to have it delivered the next day. We bought a stove nearly $100 cheaper than Sears (same model) and received friendlier service and and faster delivery. in fact, including delivery, setup and hauling away our old stove the cost was $35... versus $85 at Sears. I saw only 5-Star reviews on yelp before and I admit I was skeptical, but Kelseyville Appliance has earned a lifelong customer. My only regret is that I didn't find this business sooner. Please give these folks a shot next time you go looking, and I think you'll be amazed -- not to mention you will be supporting a local family and a small business.

We are very happy with Kelseyville Appliance. We were in a desperate need of a freezer right away…read more Both Dave and Mary went above and beyond to help us. Both were very kind and helpful. We love our new freezer. We were able to save our food. Thank you, Dave and Mary, The Brasiers

Combination hardware & grocery store…read more Surprising well stocked for the area! I came looking for large dry goods, storage containers for pasta/legumes, but ended up doing a grocery shop while here. You can find pretty much anything you may need. As with the Gualala Supermarket and Surf Market, prices tend to be higher because of the remote location. Definitely recommend if you are looking for frozen items - as their selection is broader/cheaper than what you see in Gualala! Open daily from 8am-7pm, great place to get staples or odds and ends for the home.

This is well and truly a "general store" with a hardware store, dry goods and grocery. The store…read moreis really well stocked and they have plenty of people working there keeping it tidy and organized. The only things that they didn't have that I was seeking were sewing supplies (like fabrics) but they do have basic sewing notions. Great parking with lots of visibility to get back out on the main road.