UG Tea
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Even though the line looked long, it went by quickly. Unfortunately, they were understaffed on a Friday night so I felt bad for the single employee at the front. Lots of nice indoor seating but parking is in that busy plaza with bad drivers going the wrong way. Their matcha and hojicha were pretty basic and the jasmine milk tea was weak. Wouldn't recommend especially with how fierce the competition is. Chahalo makes a great jasmine milk tea. The peach camelia was great and had a great floral scent. Strong tea here and I actually wouldn't recommend the jelly as it detracted from the tea. Nice packaging but I hope they hire more employees.
UG Tea, located in Rowland Heights right off the freeway in a large, predominantly Asian plaza with a large parking lot, has many people here on weekends. I waited in line to order an Orange Jasmine tea with regular sweetener, but I think I should have said 50 percent more. The server already said it wasn't that sweet but I guess everyone has their own taste buds. This place has some small chairs to sit on, and the inside looks very green and super bright. My drink was alright but maybe needs a slight adjustment for sure.
Second time here. Came this time for their BOGO: Matcha Strawberry and Matcha Mango. Very modern, clean, and very "green" interior. Some bench seats, good for waiting for drinks but not really good for working or studying. One self-serve kiosk for ordering. My two drinks took 10 minutes (not counting the waiting in line). The BOGO deal definitely made wait time longer. My drinks were decent. Nothing really stood out. I barely tasted the strawberry or mango. The matcha was very strong (which would be fine if I just ordered straight Matcha, but I didn't). Considering the price and the fact it's a matcha- focused place, I expected more from the drinks. Glad it was BOGO. Overall, I would come back only if there's deals.
This is a matcha-focused shop with a modern, clean, and stylish green-themed interior with subtle industrial touches. It has a trendy look and seems to stay pretty busy. I ordered the Cloud Matcha. The presentation was nice, but the cream on top was quite heavy and tasted mostly like regular whipped cream. I was expecting a more unique flavor or something that would make it feel like a signature drink, but nothing really stood out to me. The matcha itself was decent, but considering the price, I expected something a little more special. Service was okay. Nothing particularly stood out, but I had no issues with it either. Overall, it's a nice-looking matcha spot, but for me, the drink was just okay and felt a bit overpriced for what it was.
If you are planning to visit UG, my biggest advice is to go on a weekday. The shop is located in a plaza that gets incredibly busy and turns into a parking headache on weekends, whereas weekdays are much more peaceful and far easier to park. The initial grand opening hype has definitely settled down, so you will not have to deal with long lines anymore. I swung by on a weekday right before dinner time and there were only four other customers inside. Ordering through the self-serve kiosk was seamless, and I was completely in and out with my drink in under ten minutes. The pricing here is very reasonable. I really enjoyed their oolong tea, which has been great so far. I have not tried their matcha options yet, but they seem to carry a wider variety of matcha drinks here compared to what I remember seeing at UG in Taiwan. The interior setup is straightforward and clean. While they do not have large tables for big gatherings, there are a few comfortable seats that work well if you are hanging out with a small group. Overall, it is a solid spot for quality drinks with minimal wait, as long as you drop by on a weekday to avoid the weekend crowd.
Finally, the first UG Tea that isn't UGH to me. LOL, but I digress. They're still in the growing pains of opening, so even if you order ahead of time through their app, mobile ordering, etc. It can still take quite some time, even if you got at some weird time during the middle of the week. My order was slated to be ready around 12:20 PM, but it I wasn't done until 12:50 PM. So just an FYI. ALSO MORE LIKE a 3.5 but I'm rounding up. I just feel super bad for the sweet girl that was doing her best in the front. Like once in a while some guy would come out to help her and somewhat take orders from the cashier, but it was literally just here there putting the lids on and organizing the orders and then some dude was angrily malding and yelling at her in Chinese, throwing his phone and slamming it on the counter, raising his voice, and then tapping the counter angrily. Bro everyone was staring, relax. Another customer had to calm him down and then he was weirdly polite to me when he opened the door. So if you want to see angry people, I guess you can also see them at UG Tea... Customer service is doing their best, but they definitely do need more staff in front and maybe also in the back too, considering how popular and busy they are. The location is where The Alley used to be in Diamond Plaza. I went at an off time, so it wasn't fisted yet, but the plaza can get quite hectic and busy, especially during the dinner rush and on Friday and on the weekends. UG Tea was a bit crowded when I went too. In terms of decor, the SGV location is the winner and is the best for pictures, but it is the biggest one, but this location clears Milpitas which is the worst one for me. For this visit, I got the: 1) Hibiscus Roast Milk Tea: -I got this 70% sweet. It's a unique enough floral milk tea, but it's super, super light in flavor. Barely a floral taste to it, slight apple after taste. -Mostly you taste the roasted milk tea flavor. I'd skip this. 2) Cocoa Cloud Smoothie: -It's a cocoa smoothie. You're literally drinking a chocolate smoothie. Very creamy. It's a sweet chocolate-y treat. I mean you can technically get this cheaper somewhere else, but it's easy and yummy to drink. 3) Mango Rice Floral Fruit Tea: -I got this 70% sweet and I added in tea jelly as a topping (nice to chew on, light tea taste). -Super good. If I had to have a go to drink at UG Tea, it'd be this drink. -Comes with real mango bits inside and it's a not too sweet mango tea with a delicious roasted rice flavor to it. -The description says there's a pandan finish (didn't taste it lol), but it's actually UNIQUE (like the boba place's namesake) and good. 4) Supreme Hojicha Latte: -It's their limited edition colalb drink with someone named Warren Hue (idk who this is as I listen to only anisong, visual kei/J-rock, and pinponpanpon). -For something named supreme hojicha...it's just okay. The hojicha flavor isn't that strong, I'd say Cha Redefine has a stronger hojicha...I'd skip this one too... I can't say that UG Tea is at the same level as any of the Chinese franchises that are sweeping the 626 boba wars (Chahalo, Molly Tea, Nai Snow, Charlie's Tea, etc.), but it's at least a tad better than Chayan and Guiji in my eyes now. Especially since the drinks are around $7-9... Overall, I would have given a 3, but the girl was super nice and trying her best. Way better than any of the other 2 UG Tea locations so I'm rounding up just for that.
This is a Soft Opening UG in Rowland Heights. I came here yo support this business because I won a jacket designed by Warren Hue in Collaboration with Head in the Cloud. I tried both the Hojicha Latte and the Cloud Matcha Latte at the San Gabriel location where I picked up my jacket. They both tasted so creamy and strong tea flavor. I immediately got hooked on the Hojicha Latte, so I came over as soon as I heard they were opening in Rowland Heights. So close to me! Service was friendly and welcoming. I still believe this location the tea flavor is less strong compared to the one I tasted in San Gabriel. May be a little adjustment will keep the customer keep coming back. The aesthetic feel does not keep me from taking videos all over the places lol, along with the background music, it's just feel so relaxing and enjoyable while drinking my milk tea. I will suggest to have some kind of promotion since it's Soft Opening for a week, may be BOGO for a week? Gotta have some perks for returning customer like me, right? I will come back again soon to try their other drinks on the menu.
Delicious teas and specialty drinks! Having used to work at a Tea Station I can be somewhat of a snob when it comes to these tea joints and this one is a good one. I got to try their matcha lattes and the green milk tea, they were both bomb and will be in my mind when I'm craving for the days of past. The prices seem on par with other tea joints and for the quality, I'm a satisfied and full customer even if I can't afford more than one cup a week. Here's to hoping UG Tea will be a staple in Diamond Plaza. Cheers!
Greeted upon entering by the friendly and helpful staff. The place and decor looks clean, modern and almost clinical. We ordered the Matcha Cookie Smoothie (70% sugar-just right, not too sweet), Blueberry Blizzard Smoothie (70% sugar-still a bit too sweet for our taste), and the Peach Camellia Fruit Tea sub Floral Tea Jelly (70% sugar-just right and had a good amount of caffeine!) which was our favorite! Will definitely come back again!
Came here for the back to school BOGO on the Supreme Hojicha Latte, which is such a steal! One already costs $7.99 so you are getting your money's worth. I love the newly remodeled interior and decor. The green really stands out as their brand color. Service was standard as you self order on the kiosk to get the BOGO deal. My drinks were made relatively quickly though.
I don't really see what the hype about this place was. I got the blueberry frostie and it was alright, it was super sweet even though I got 30% sweetness. I also tried the rice drink and the jasmine tea which to me was both very under whelming and not very good for what the price point is. They don't serve you because they have a kiosk which is normal in drink stores now. They don't even call out the numbers either a machine does it so you just walk up and pick up your drink without ever talking to a worker. There is indoor and outdoor seating and the store is very green. Very spacious and was nice and clean inside.
Delicious and refreshing! I know they are well known for their matcha and everyone had matcha in their hands, but I wanted something refreshing and this hit the spot. 10% sweetness was still a bit too sweet for me, I'm going to see if they have no sweetness next time. Cute set up with the chairs and wall decor. I love their number system on their TV that calls out orders. Very organized. Will try matcha next time.
New matcha place! They have pretty fast service during grand opening. We got the next level matcha for bogo. It was pretty good. But too bad we can't adjust ice level, we can adjust sweetness and their recommendation is at 30% which was interesting
2 months ago
Very delicious! Service is very quick and currently no wait time Peach camellia fruit tea is very good Can't wait to opening!!! Can't wait! Can't wait !!! read more
1 month ago
Ilove all their series my favorites is next level matcha and peach camellia fruit tea with lychee jelly I recommend for 50% I feel like 70% is too sweet for myself but overall it's so GOOD. The two pictures below are the cocoa smoothie and the orange fruit tea. The cocoa smoothie has a strong chocolate taste anyone who likes chocolate I'll recommend it!! The orange one was good too and I added tea jelly which is perfect topping drinking with it!!!! So glad that it came to Rowland heightclose to my house read more
2 months ago
1 month ago
16 hours ago
Even though the line looked long, it went by quickly. Unfortunately, they were understaffed on a Friday night so I felt bad for the single employee at the front. Lots of nice indoor seating but parking is in that busy plaza with bad drivers going the wrong way. Their matcha and hojicha were pretty basic and the jasmine milk tea was weak. Wouldn't recommend especially with how fierce the competition is. Chahalo makes a great jasmine milk tea. The peach camelia was great and had a great floral scent. Strong tea here and I actually wouldn't recommend the jelly as it detracted from the tea. Nice packaging but I hope they hire more employees. read more
16 hours ago
UG Tea, located in Rowland Heights right off the freeway in a large, predominantly Asian plaza with a large parking lot, has many people here on weekends. I waited in line to order an Orange Jasmine tea with regular sweetener, but I think I should have said 50 percent more. The server already said it wasn't that sweet but I guess everyone has their own taste buds. This place has some small chairs to sit on, and the inside looks very green and super bright. My drink was alright but maybe needs a slight adjustment for sure. read more
Second time here. Came this time for their BOGO: Matcha Strawberry and Matcha Mango. Very modern, clean, and very "green" interior. Some bench seats, good for waiting for drinks but not really good for working or studying. One self-serve kiosk for ordering. My two drinks took 10 minutes (not counting the waiting in line). The BOGO deal definitely made wait time longer. My drinks were decent. Nothing really stood out. I barely tasted the strawberry or mango. The matcha was very strong (which would be fine if I just ordered straight Matcha, but I didn't). Considering the price and the fact it's a matcha- focused place, I expected more from the drinks. Glad it was BOGO. Overall, I would come back only if there's deals. read more
This is a matcha-focused shop with a modern, clean, and stylish green-themed interior with subtle industrial touches. It has a trendy look and seems to stay pretty busy. I ordered the Cloud Matcha. The presentation was nice, but the cream on top was quite heavy and tasted mostly like regular whipped cream. I was expecting a more unique flavor or something that would make it feel like a signature drink, but nothing really stood out to me. The matcha itself was decent, but considering the price, I expected something a little more special. Service was okay. Nothing particularly stood out, but I had no issues with it either. Overall, it's a nice-looking matcha spot, but for me, the drink was just okay and felt a bit overpriced for what it was. read more
If you are planning to visit UG, my biggest advice is to go on a weekday. The shop is located in a plaza that gets incredibly busy and turns into a parking headache on weekends, whereas weekdays are much more peaceful and far easier to park. The initial grand opening hype has definitely settled down, so you will not have to deal with long lines anymore. I swung by on a weekday right before dinner time and there were only four other customers inside. Ordering through the self-serve kiosk was seamless, and I was completely in and out with my drink in under ten minutes. The pricing here is very reasonable. I really enjoyed their oolong tea, which has been great so far. I have not tried their matcha options yet, but they seem to carry a wider variety of matcha drinks here compared to what I remember seeing at UG in Taiwan. The interior setup is straightforward and clean. While they do not have large tables for big gatherings, there are a few comfortable seats that work well if you are hanging out with a small group. Overall, it is a solid spot for quality drinks with minimal wait, as long as you drop by on a weekday to avoid the weekend crowd. read more
Finally, the first UG Tea that isn't UGH to me. LOL, but I digress. They're still in the growing pains of opening, so even if you order ahead of time through their app, mobile ordering, etc. It can still take quite some time, even if you got at some weird time during the middle of the week. My order was slated to be ready around 12:20 PM, but it I wasn't done until 12:50 PM. So just an FYI. ALSO MORE LIKE a 3.5 but I'm rounding up. I just feel super bad for the sweet girl that was doing her best in the front. Like once in a while some guy would come out to help her and somewhat take orders from the cashier, but it was literally just here there putting the lids on and organizing the orders and then some dude was angrily malding and yelling at her in Chinese, throwing his phone and slamming it on the counter, raising his voice, and then tapping the counter angrily. Bro everyone was staring, relax. Another customer had to calm him down and then he was weirdly polite to me when he opened the door. So if you want to see angry people, I guess you can also see them at UG Tea... Customer service is doing their best, but they definitely do need more staff in front and maybe also in the back too, considering how popular and busy they are. The location is where The Alley used to be in Diamond Plaza. I went at an off time, so it wasn't fisted yet, but the plaza can get quite hectic and busy, especially during the dinner rush and on Friday and on the weekends. UG Tea was a bit crowded when I went too. In terms of decor, the SGV location is the winner and is the best for pictures, but it is the biggest one, but this location clears Milpitas which is the worst one for me. For this visit, I got the: 1) Hibiscus Roast Milk Tea: -I got this 70% sweet. It's a unique enough floral milk tea, but it's super, super light in flavor. Barely a floral taste to it, slight apple after taste. -Mostly you taste the roasted milk tea flavor. I'd skip this. 2) Cocoa Cloud Smoothie: -It's a cocoa smoothie. You're literally drinking a chocolate smoothie. Very creamy. It's a sweet chocolate-y treat. I mean you can technically get this cheaper somewhere else, but it's easy and yummy to drink. 3) Mango Rice Floral Fruit Tea: -I got this 70% sweet and I added in tea jelly as a topping (nice to chew on, light tea taste). -Super good. If I had to have a go to drink at UG Tea, it'd be this drink. -Comes with real mango bits inside and it's a not too sweet mango tea with a delicious roasted rice flavor to it. -The description says there's a pandan finish (didn't taste it lol), but it's actually UNIQUE (like the boba place's namesake) and good. 4) Supreme Hojicha Latte: -It's their limited edition colalb drink with someone named Warren Hue (idk who this is as I listen to only anisong, visual kei/J-rock, and pinponpanpon). -For something named supreme hojicha...it's just okay. The hojicha flavor isn't that strong, I'd say Cha Redefine has a stronger hojicha...I'd skip this one too... I can't say that UG Tea is at the same level as any of the Chinese franchises that are sweeping the 626 boba wars (Chahalo, Molly Tea, Nai Snow, Charlie's Tea, etc.), but it's at least a tad better than Chayan and Guiji in my eyes now. Especially since the drinks are around $7-9... Overall, I would have given a 3, but the girl was super nice and trying her best. Way better than any of the other 2 UG Tea locations so I'm rounding up just for that. read more
This is a Soft Opening UG in Rowland Heights. I came here yo support this business because I won a jacket designed by Warren Hue in Collaboration with Head in the Cloud. I tried both the Hojicha Latte and the Cloud Matcha Latte at the San Gabriel location where I picked up my jacket. They both tasted so creamy and strong tea flavor. I immediately got hooked on the Hojicha Latte, so I came over as soon as I heard they were opening in Rowland Heights. So close to me! Service was friendly and welcoming. I still believe this location the tea flavor is less strong compared to the one I tasted in San Gabriel. May be a little adjustment will keep the customer keep coming back. The aesthetic feel does not keep me from taking videos all over the places lol, along with the background music, it's just feel so relaxing and enjoyable while drinking my milk tea. I will suggest to have some kind of promotion since it's Soft Opening for a week, may be BOGO for a week? Gotta have some perks for returning customer like me, right? I will come back again soon to try their other drinks on the menu. read more
Delicious teas and specialty drinks! Having used to work at a Tea Station I can be somewhat of a snob when it comes to these tea joints and this one is a good one. I got to try their matcha lattes and the green milk tea, they were both bomb and will be in my mind when I'm craving for the days of past. The prices seem on par with other tea joints and for the quality, I'm a satisfied and full customer even if I can't afford more than one cup a week. Here's to hoping UG Tea will be a staple in Diamond Plaza. Cheers! read more
Greeted upon entering by the friendly and helpful staff. The place and decor looks clean, modern and almost clinical. We ordered the Matcha Cookie Smoothie (70% sugar-just right, not too sweet), Blueberry Blizzard Smoothie (70% sugar-still a bit too sweet for our taste), and the Peach Camellia Fruit Tea sub Floral Tea Jelly (70% sugar-just right and had a good amount of caffeine!) which was our favorite! Will definitely come back again! read more
26 days ago
Came here for the back to school BOGO on the Supreme Hojicha Latte, which is such a steal! One already costs $7.99 so you are getting your money's worth. I love the newly remodeled interior and decor. The green really stands out as their brand color. Service was standard as you self order on the kiosk to get the BOGO deal. My drinks were made relatively quickly though. read more
26 days ago
I don't really see what the hype about this place was. I got the blueberry frostie and it was alright, it was super sweet even though I got 30% sweetness. I also tried the rice drink and the jasmine tea which to me was both very under whelming and not very good for what the price point is. They don't serve you because they have a kiosk which is normal in drink stores now. They don't even call out the numbers either a machine does it so you just walk up and pick up your drink without ever talking to a worker. There is indoor and outdoor seating and the store is very green. Very spacious and was nice and clean inside. read more
30 days ago
Delicious and refreshing! I know they are well known for their matcha and everyone had matcha in their hands, but I wanted something refreshing and this hit the spot. 10% sweetness was still a bit too sweet for me, I'm going to see if they have no sweetness next time. Cute set up with the chairs and wall decor. I love their number system on their TV that calls out orders. Very organized. Will try matcha next time. read more
New matcha place! They have pretty fast service during grand opening. We got the next level matcha for bogo. It was pretty good. But too bad we can't adjust ice level, we can adjust sweetness and their recommendation is at 30% which was interesting read more
1 month ago
I was excited to hear that UG Tea opened much closer to me. I came during soft opening and gave the next level matcha latte with oat milk a 2nd try after having had it at the SG location earlier this year. Ordering was pretty easy and I signed up on the app to get $5 off my order. This time 10% sweetness was perfect, and I enjoyed my matcha a lot. It wasn't a long wait for my drink and I was able to get a carrier bag. I returned yesterday to try the Camellia Oolong Milk Tea using my free drink redeem at 30% sweetness. It was tasty but I found the milk was overpowering, I'll definitely try it with oat milk in the future. read more
1 month ago
Came for the B1G1 matcha latte grand opening deal. The deal is for today and tomorrow. 5/5 for the deal and being organized with a line attendant. Waited 40 mins to order and only 20 mins to get drinks. $8 for a matcha latte. Pretty standard for this area. Ordered a large at 30% sugar. Drink taste and matcha creaminess- 5/5. The girl taking our order- 2/5. Because this is a new store concept to socal, I wasn't familiar with their drink sweetness. Before I even asked, she repeated my order and said, "we recommend all of our drinks at 30% sweetness." I responded that compared to other stores, 30% seemed low and would the matcha taste bitter at all at that level? She said, "no, but do you like your drinks super sweet?" I asked her- "are your drinks super sweet?" She shrugged. "I'll try 50% sweet, please." And she said- "yeah, that's sweet." Ok... 50% is sweet? What is 100%? A cup of simple syrup? Anyway, our 50% sugar drinks were good. Perfect amount of foam top. Would try some other drinks once their online system is up and running. Nothing I would go out of my way to get again because there are some really great tea shops every direction 5 mins from this plaza. read more
2 months ago
Cute place! It reminds me of the gentle monster showroom vibe. I'm definitely coming back to try just the green tea one day :) The workers are super nice read more
2 months ago
Came here 8/11/26 for their soft opening. Been to the one in San Gabriel, same setup, though this store is a little smaller. Ordered the standard Jasmine Milk Tea, which is always a hit, alongside the Cocoa Cloud Smoothie. This was a standouts for me, as it was extremely smooth, unlike the consistencies of other smoothies I've had from rival chains. There's good amounts of seating, and drinks came out in around 7-10 mins, so def worth checking out if you're in the area!! read more
22 days ago
1 month ago
2 months ago
Pretty solid matcha. Super cute and trendy inside. I will be back soon to try other drinks read more
We heard that they were new to this area so we wanted to come try. There was a line so we ended up waiting around thirty minutes. We got the Camellia Oolong Milk Tea and the Next Level Matcha Latte. Both drinks were tasty in flavor, but the sweetness levels were odd. The worker said they recommend 30% sweetness and seemed to struggle explaining why. It was confusing and frankly annoying. Personally, I thought 50% was better. Additionally, we had a question about the menu and the worker didn't seem to know the answer. The interior was pretty and there's lots of seating. The packaging feels kind of wasteful, as they put all the drinks in bags and the plastic lids on the matcha lattes had a part that kept falling off and seemed like a poor design choice. They also advertised their app and ordering online, but they weren't taking online orders. They also had three different straw types depending on your drink, but ended up giving us all the same straw despite our different drinks. I think some of these kinks will probably smooth out once this location is more established and falls into a smoother rhythm. read more
1 month ago
1 month ago
2 months ago
2 months ago
here for the soft opening! it's so nice that they have this location. i use to have to drive all the way to san gabriel if i wanted UG. i always get their jasmine tea. on a hot day, its so crisp and refreshing! def recommend. service is nice and they're also bilingual so that's always a plus read more
2 months ago
1 month ago
1 month ago
Camellia Oolong Milk Tea with 100% sugar (9.2/10) - I like the taste only because it is sweetened, but I feel guilty drinking it so I probably won't get it again since I usually order 0 sugar. Next Level Matcha Latte with 0 sugar (8.9/10) - Decent matcha quality, a bit grassy taste. The cream top is slightly salted and sweetened, so it goes well with the unsweetened drink. Also would not get this again because the quality doesn't justify the price and portion. read more
1 month ago
Tea are awesome, servers are friendly , will recommend to friends to come and I will come back again for sure read more
1 month ago
Today is their opening day and I can't wait, line is getting longer forsure that's when you know this place is good and people really wanna get their hands on those teas read more
1 month ago
Ambience is simple and the tea is great! Service is pretty quick. Just got here for the grand opening . read more
2 months ago
First time here and I'm excited to try some of their drinks. Place is a big hot inside but the customer service is very friendly. read more
2 months ago
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More info about UG Tea
1380 Fullerton Rd
Ste 101
Rowland Heights, CA 91748
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https://www.uniquegreentea.com
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