Awesome customer service for phone repair and screen replacement. Phone was repaired quickly…read more Repair cost is less than other shops. Great warranty too!

Our company had a bad hard drive with a very important data on it, Alex was able to retrieve all…read morethe data in a matter of hours!!! it was amazing! will use them again!

Speedy service, good communication. If you're in Westminster and you need T Mobile service, this…read moreis the store for you. Thank you Michael and Grayson for helping me out.

Today, I had a problem with my iPhone so I took it to T-Mobile to see if I could get the issue…read moreresolved. Unfortunately, they were unable to fix the problem and told me I had to go through Apple, which I kind of expected. Even more unfortunate, the issue I'm having leaves me without a phone to use. The guy I talked to, Zach, let me borrow a phone in the meantime so I could still have a phone to use. I thought that was exceptional customer service. He really went above and beyond for me. Although he wasn't able to help me with my initial issue, Zach was able to still help me in some way. I used to use Verizon and I switched to T-Mobile because it was more affordable for me. Honestly, I'm so glad I switched because I have had nothing but wonderful customer service, especially from this location! I never got this from Verizon!

Ive come in here before for a replacement battery for vehicle key fob…read more I have 2 vehicles that now need replacement batteries in the fobs. I was not aware that they have a lifetime battery swap out per key fob but if you have 2 fobs per car make it make sense. Lol. Just swap the batteries and bring in the one that is causing trouble. The batteries are $9.99 so $26.99 makes sense for a one time fee for life. I was speaking to the very nice and knowledged Olivia and she not only changed the batteries out but informed me of all the money saving options as well as setting up for the key fob addition with a coupon that will make it under $200. Im coming back as the dealership is $500+. They are super nice and customer service is my thing. In addition, this store has more then the name.

Had the battery I needed. Sales girl was on her game. They have a big selection of different brandsread more

I came into PhDFix roughly a week ago after my laptops display for some reason stopped working,…read morewasn't sure why. Within 4 days he gave me a rundown on what parts needed replacement and an estimate of how much the work would cost. It was a motherboard replacement for 650 for my gaming laptop. I came to write this review because many people don't want to write positive reviews about such a large expense, that was their own fault of doing. The guy was extremely kind and listened to what I said about the laptop. He said it would take roughly a week to fix and it was done in a week and a day. No complaints. I started with a nonfunctional laptop and I walked out with a laptop that was fully functional and felt brand new. Thanks so much!

Avoid. Bait and switch, uses faulty (even visibly cracked!) replacement parts (scrounged from…read morebroken computers/phones), damages other parts of your machine in ways that aren't evident right away (replaced screen, damaged track pad somehow), voids warranty, doesn't stand by his word on anything (when something is going to be finished, total cost, type of part to be used). Just not worth it at all. First clue should have been the state of the shop. No computer repair shop should be covered in that much dust!

The gentleman was very helpful. I purchased a new cord and adapter. I thought something might've…read morebeen wrong with my phone, but it was just my old adapter..

Went back and the gentleman was again very courteous. But the second screen he replaced on my phone…read moredoes not work properly. It goes dark, stays dark when it's not supposed too, lags, unresponsive sometimes and the worst part is it drains my battery. Can't go 4-5 hours without having to charge my phone. Never like this before having to replace the screen. Lesson learned, go to apple and pay the extra for the real deal.

Ben was super helpful as we arrived not knowing anything we wanted except a computer, and maybe a…read moreMacBook. After browsing with absolutely no pressure to make a sale, we decided we wanted a gaming computer and a curved monitor. Ben was super helpful, asked all the right questions about how we're going to use it, our price range, and what add-ons and capabilities we cared about. Ben answered all our questions with ease, was incredibly knowledgeable, and left us feeling well educated and confident in our purchase. We left with a great ASUS curved monitor and a PowerSpec computer, their personal brand. Can't wait to get this set up and start playing! Thanks, Ben!

I brought a PC with issues in a few days ago. After around 24 hours, I was told my motherboard, SSD…read moreand cooler were showing failures so I decided to let them build a new system. I worked with the combo team to create a package and have them build it. Went home, thinking everything was fine. The next day I called to check for progress on my PC and was told my system was still in diagnostics, which struck me as odd as we had already passed this point. I gave it some time and decided to check again later where I got the same response. I explained that we went and had a new system lined up to build and we were just going to keep my graphics card and my NVME drives. A day later, I was told to come pick up my new system, and as I was paying for it, I felt something was off with the pricing. At some point, they had just decided to put a different motherboard entirely than the notification or telling me which broke the bundle price. After the manager had come over and did some magic they refunded me $200 which was fine and I thought the experience was over and I was not going to leave any negative feedback. That is until I tried playing my system. After starting it up, I had noticed there were some issues instantly. First and foremost, the drive that they had told me had failed and we would not be bringing over to the new system, was in my system. They were supposed to have removed this drive, wiped an NVME, and done a clean install on windows on that drive as they had pitched it to me that this drive that is currently in my system and was in the old system was showing failures and would need to be replaced. I thought that was a strange oversight, but that also was not the end of my issues. I started inspecting my PC and noticed that several of the cables were not plugged in. There was an attempt to plug them in, but they were just left halfway in and bending my pins. I am exceptionally upset at the overall experience as I trusted them and gave them a decent chunk of money in this time, just to be disrespected. I feel like I should just automatically be given an extended labor warranty at this point at the least.

They have an entire new staff in the past two years that are all well trained and help and care…read moreabout their clients. Just fantastic experience.

Not much activity here Tuesday midday. Not any reason to change my last review either. The parking…read morelot was empty and the indoors looked awfully dark. My wife and I thought it was closed at first. On entering, we saw one employee all the way in the back corner. He was courteous, although I had some difficulty hearing him. The item we were looking for was not in stock (Universal Finger Grip Kickstand Holder for iPhone 15). This was the second AT&T store that we had visited this day that did not have this iPhone item in stock. Today (Wednesday ) I ordered three from Amazon.