i have been trying for the past few months to contact this company, in regards to a touch screen i…read morehad taken in to be repaired. i have made numerous calls and no one ever answers the phone. this coming March will be TWO YEARS that this company has had my property. i was told about six months ago when i finally did get through, well someone actually answered the phone, that they could not find the single part needed to fix the machine, and could only find the whole board that the faulty part was on. we told them to go ahead and get the whole board and replace it. NOTHING!!!!!!!! no calls to say it is done. no one answering when we call. the machine was a gift to me from my sister and i would really like it back, REPAIRED!!!! upon doing some digging, i found out that i am the third person with this problem with this company at this address. i am highly upset and very disgusted with this matter and this company. very poor customer relations and as far as i see it right now..... a thief!

Workmanship is excellent. Prices are reasonable. Staff and Owner are knowledgeable and friendly…read more Only place in York PA., I trust with my B&K and Nakamichi audio equipment.

Wonderful same day service. It's difficult to find a Samsung repair service. Luckily I chose…read morewisely. Viet, the owner/repairman, was professional, friendly, courteous and clean. He wore a mask the entire time, which I found respectful and conscientious in today's society. He gave me an idea of the cost of repair over the phone, and it was accurate and very reasonable. I would DEFINITELY recommend Modern TV to anyone with a Samsung or LG appliance in need of repair. Thank you Viet!

Went with 2 different types of tablets. One only a couple years old and one about 6 years old. They…read moresaid they couldn't get the parts for either one. Prices seemed a little above average but the employees seemed very acknowledged about what they do.

Awesome guy! Readjusted his whole schedule for a change of address. Sat and spoke for quite a while…read moreabout their business model and I truly hope they do well. If you've had a previous experience, give it another shot. Will absolutely consider them in the future, thanks again!!

1. Company the Protection Plan from Lowe's on Maytag front load washer had us use…read more2. Put on hold 30+ minutes, still no one to speak to. Only communication is through email. 3. Tech #1 changed the hot and cold-water valves and left without running first to see if it was repaired. 4. "FL lo" error code appeared in first 4 minutes of wash cycle. 5. More communications through email, since the additional "Return Scheduling Line" number they gave is out of service. 6. Tech #2 claimed that the new cold-water valve from yesterday was faulty and replaced. Said the connector on the harness was loose, not "broken" so he would not replace. Instead zip-tied it to another wire. Ran a wash cycle and said we were good. 7. Frustrated that the connector/harness wasn't replaced even though we specifically asked several times. Putting a "band-aid" on it, is not a valid repair. 8. Checked with local appliance repair, Maytag Chat, and online google search - all state a loose connector must be replaced with a new harness. 9. Frustration is a mild word for their customer service and incompetence. 10. Paying out of pocket to have the washer properly repaired.

I had a terrible experience with APEX TV AND APPLIANCE INC (717-852-9555). One of the owners,…read moreMarie, called to schedule a repair for my refrigerator. She was shockingly rude and dismissive on the phone. When I calmly told her that her tone was unprofessional, she hung up on me. I called back and asked to speak with a manager or owner; only to be told that Marie is one of the owners. While I was on the phone, I could hear her yelling and using curse words in the background. Completely unacceptable behavior from anyone, especially an owner. This is not how customers should be treated. I strongly recommend avoiding this business altogether. There are too many respectful, customer-focused companies out there to deal with this kind of treatment.