This company is unprofessional to start. I brought them my ROG ally to repair and he said he wasn't…read moresure if he could fix it but his buddy might. Then after I left it with him I didn't hear from him for months. After I then stopped in and requested it back to take somewhere else when I stopped in to pick it up. The device was more broken then when I left it with him. A broken trigger and all of the screws missing from the back plate and the heat sink removed from the cpu. Now I can't take it elsewhere to get it fixed because he basically destroyed it. And then had the audacity to say well I'm not going you any money. I absolutely will tell everyone never to go hear for anything the guy is rude and disrespectful.

Quite frankly, a rating of 5 is too low. David is wicked cool and has your concern(s) at the…read moreforefront.

These folks know exactly what they're doing when they're working on your equipment. They've fixed…read moremy laptop twice now for a very good price. I would recommend Spartan Computers to anyone in the York, PA area looking for a good repair at a great price.

Thank you for helping us, since we are pretty tech illiterate. My husband was thrilled that you…read morecould fix his Dell computer and he's continuing researching his family tree. You were all pleasant and helpful when we entered your shop, answered my questions and didn't make me feel bad since I know so little regarding computers. I will certainly return if there are any computer/tech concerns in the future. Thanks.

Robert at Turbo Gadget Repair is very friendly, knowledgeable and dedicated. He was extremely quick…read moreto give me a requested quote on replacing a battery in my cell phone and within a few days he came to my house to do the repairs. Great work, great price, highly recommended!

My work with this vendor is still a WIP (Work in Progress) On day one the technician worked on the…read morerequested service. Bottom Line: dialogue from the router through the network to the host (desktop tower) computer. On day two the technician came to complete the job only to discover my desktop tower crashed with a "fried" SSD main hard drive. Will offer a follow up upon job completion. Yes, I would hire this vendor again. Also would offer referrals to potential customers/clients.

We had them diagnose and then repair a gaming PC. While it took a bit longer than anticipated,…read morethey communicated with us to let us know why and how much longer. The reason for the five star review is that they fixed the problem, honored their estimate and were LITERALLY 50% cheaper than their competition.

On Tuesday, 1/17/17, after running a number of diagnostics on my wife's MacBook, I concluded that…read morethe hard drive was shot. It wasn't the end of the world since we're meticulous about backing up our data. Nonetheless, I needed to have the hard drive replaced. I was going to take it to the Apple Store, but the reviews I read about their charges encouraged me to find another option. Unfortunately, in the Lancaster, PA area there aren't a whole lot of options for Mac computer repairs. Then, I remembered that one of my sons took his iMac to have a hard drive replaced at Pham Computers and was entirely satisfied. So, I contacted them and they said yes they would replace the hard drive in my MacBook even though they're primarily a PC shop. So, I stopped by on Wednesday to drop of the laptop and spoke to Zach who was very helpful. Much to my pleasant surprise, I was contacted later that day and they told me that the drive was replaced and as (gratis) bonus they would image the data on my old hard drive and copy it to the new drive potentially saving me some time in doing a TimeMachine restore. I received a call the following day to say they were successful in saving all of my data and that the computer was ready for pick up -- WOW, A 24 HR. TURNAROUND!! My wife went there to pay later that day and was astonished at how inexpensive the repair was. I was too. What a great tip to take it there. Thanks Pham Computers!

Within 36 hours of calling, they had picked up and delivered a new computer, with all my documents…read moresaved! Walt and Nate were FANTASTIC! Don't look anywhere else, just pick up the phone!!

This place is great! I needed an LCD screen replacement on my laptop asap for college. I called and…read moreasked about timeframe/ parts, was told no appointment was needed and it should only be a few days. Same day I was able to drop it off and within a few hours received a call saying it was ready. My computer is fixed, the price was incredibly fair and lower than I was quoted elsewhere, the staff was very friendly and communicative, and the service was super fast! 10/10 will recommend to anyone in need of repairs in the future.

These Guys are awesome, they recovered all my data and fixed up my Laptop as promised, will…read morerecommend them to anyone who needs good honest help!!! Thk U!!!!!!!

On June 13, 2024 I left my laptop with Ron for a simple repair of the power cord connection. TODAY,…read moreAugust 26 I was finally able to retrieve my computer. I keep reading and rereading all the glowing reviews of his work ethic, kindness and efficiency and am STILL wondering even as I write this review WHY I was not treated with the same respect and dignity bestowed on other customers. During these 74 days I received no update on the progress of the repairs. A physical trip to the shop found an "intern" sleeping at the desk when I arrived. His response when I asked for my equipment was that he had no idea where Ron keeps anything. A phone call revealed that Ron had ordered a part so the laptop was not ready he would call when the work was complete. Rather than go into all the sordid details, let me just say there were numerous phone calls, text messages and emails trying to retrieve my property. I asked for an appointment which also fell on deaf ears. About two weeks ago I called the office and he actually answered. Ron was totally oblivious to his behavior over these weeks and acted as if he was the magnanimous business owner who would bring the laptop to me. That evening as I waited patiently 30 minutes past the appointed time, no RON. Much later I received a text telling me had car problems, he would call to reschedule. Aweek later no communication. Today I went to the office fully prepared to call the Lancaster City Police if my property was not released. I now have the laptop. No explanations, no apologies. In closing, the very few negative reviews of Lancaster Computer Company I dissected revealed to me that Ron always blames the customer instead of taking responsibility and plays the game of how attentive, hardworking, honest and innocent he is in each instance. I feel certain he will use the same tactics here on my story. I am a 70 year old Senior and veteran who gives people the benefit of the doubt, so I will let you make your own judgements. 74 days for a minor repair. Marlene H.

I've used the services of this company on three occasions since 2012 for the following issues:…read more Once for laptop that just wouldn't turn on. An update that crashed the same laptop. A virus that effected the same laptop. All three times my laptop was fixed within a day or two of dropping it off. Each repair was in the $100 range, and each issue was explained to me in not-so-techy talk that I could understand. They were professional and I like that they are a small local business. The location is conveniently located on Columbia Ave outside the city but not to far from the suburbs. Only issue I've ever had was sometimes they are a bit hard to reach, otherwise top notch service!

Update: 9/12/14 The owner contacted me after reading the…read morereview on Yelp and took full responsibility for the poor service. He gave me a full refund on the service and double checked the CD drive, which began working again after an update was installed. The owner did everything he could to make good on the problems they caused. Wish I had worked with him from the beginning! ********* They came recommended, but I had a terrible experience. I had to call daily for updates, they did not provide an estimate before the work was done as promised, they erased all my software and now my CD drive does not work. Their response to the problems was apathetic. I did not feel as thought they cared at all about the disservice they did.

Great group of folks helped get my MacBook Pro back into 100% functionality. Great communication…read moreand speed

Fix It Chix (Lancaster, PA) was a complete disaster for me. I should have known that something was…read morefishy when a rep there failed to give me a receipt for the notebook which I left for repair. But after I missed an alleged call from this company, Fix It Chix says that it discarded my machine. I have to wonder if there really was a call to me, why further steps to reach me were not taken, and whether my salvageable parts like hard drive, memory, and screen were not sold instead or perhaps the entire PC. I wish that I had been warned before going to Fix It Chix.