I was not impressed walking into the place with a bad hard drive and a replacement but within an…read morehour I walked out with the new drive with the OS loaded, working. I have to load application software and transfer data, he would have done them (for a price) and i didn't have the data and program names. He did sell me for $10 a Hard drive enclosure SATA to USB that I can use to copy the data. Cost of the service, under $100. VERY pleased with service.

Fantastic service by ED! Repaired my old, sick computer in a…read morematter of hours. Will give him all of my business! Thanks ED! You are the very best!

I reached out to Ed at Clearview Tech since I work from home and needed a consistent internet…read moreconnection in my office using Ethernet. I had a basic idea of what I wanted, but Ed and Jim were helpful in providing better ideas that make the maintenance much easier down the road. They were also helpful in getting equipment upgrades, offering suggestions but letting me find the best deals available (which I prefer to do). They were fairly quick in scheduling once the invoice was drawn up and I accepted the terms. Took one day to get everything installed even as I asked for an additional telephone line change the day they arrived. Prices were lower than Glick Audio Video, too.

These Guys are awesome, they recovered all my data and fixed up my Laptop as promised, will…read morerecommend them to anyone who needs good honest help!!! Thk U!!!!!!!

On June 13, 2024 I left my laptop with Ron for a simple repair of the power cord connection. TODAY,…read moreAugust 26 I was finally able to retrieve my computer. I keep reading and rereading all the glowing reviews of his work ethic, kindness and efficiency and am STILL wondering even as I write this review WHY I was not treated with the same respect and dignity bestowed on other customers. During these 74 days I received no update on the progress of the repairs. A physical trip to the shop found an "intern" sleeping at the desk when I arrived. His response when I asked for my equipment was that he had no idea where Ron keeps anything. A phone call revealed that Ron had ordered a part so the laptop was not ready he would call when the work was complete. Rather than go into all the sordid details, let me just say there were numerous phone calls, text messages and emails trying to retrieve my property. I asked for an appointment which also fell on deaf ears. About two weeks ago I called the office and he actually answered. Ron was totally oblivious to his behavior over these weeks and acted as if he was the magnanimous business owner who would bring the laptop to me. That evening as I waited patiently 30 minutes past the appointed time, no RON. Much later I received a text telling me had car problems, he would call to reschedule. Aweek later no communication. Today I went to the office fully prepared to call the Lancaster City Police if my property was not released. I now have the laptop. No explanations, no apologies. In closing, the very few negative reviews of Lancaster Computer Company I dissected revealed to me that Ron always blames the customer instead of taking responsibility and plays the game of how attentive, hardworking, honest and innocent he is in each instance. I feel certain he will use the same tactics here on my story. I am a 70 year old Senior and veteran who gives people the benefit of the doubt, so I will let you make your own judgements. 74 days for a minor repair. Marlene H.

Great group of folks helped get my MacBook Pro back into 100% functionality. Great communication…read moreand speed

Fix It Chix (Lancaster, PA) was a complete disaster for me. I should have known that something was…read morefishy when a rep there failed to give me a receipt for the notebook which I left for repair. But after I missed an alleged call from this company, Fix It Chix says that it discarded my machine. I have to wonder if there really was a call to me, why further steps to reach me were not taken, and whether my salvageable parts like hard drive, memory, and screen were not sold instead or perhaps the entire PC. I wish that I had been warned before going to Fix It Chix.

I've used the services of this company on three occasions since 2012 for the following issues:…read more Once for laptop that just wouldn't turn on. An update that crashed the same laptop. A virus that effected the same laptop. All three times my laptop was fixed within a day or two of dropping it off. Each repair was in the $100 range, and each issue was explained to me in not-so-techy talk that I could understand. They were professional and I like that they are a small local business. The location is conveniently located on Columbia Ave outside the city but not to far from the suburbs. Only issue I've ever had was sometimes they are a bit hard to reach, otherwise top notch service!

Update: 9/12/14 The owner contacted me after reading the…read morereview on Yelp and took full responsibility for the poor service. He gave me a full refund on the service and double checked the CD drive, which began working again after an update was installed. The owner did everything he could to make good on the problems they caused. Wish I had worked with him from the beginning! ********* They came recommended, but I had a terrible experience. I had to call daily for updates, they did not provide an estimate before the work was done as promised, they erased all my software and now my CD drive does not work. Their response to the problems was apathetic. I did not feel as thought they cared at all about the disservice they did.

My heart sank when I noticed my computer was failing. Of course I wasn't fully backed up. If I…read morelost my hard drive, I'd loose a few decades of contact info resident on an outdated device, that I am very attached to! Not to mention, I hadn't backed up my documents in months!! Dropped my faithful laptop off at Landis Friday morning, and got a call Monday that they were almost done and had complete success transferring all my data to my new computer. Darryl did say that the contact software was labor-intensive and pretty much a manual build, but that didn't stop Landis from delivering complete customer delight - at a very affordable price. No one wants computer trouble, but when you do run into issue, there is no place else I would take my trouble. Thanks, for making my world all right again!

Horrible to work with! Charge you $125 for a 5 minute phone call! Do not know how they stay in…read morebusiness or why anyone would use them! Worst customer service and way over priced!

Within 36 hours of calling, they had picked up and delivered a new computer, with all my documents…read moresaved! Walt and Nate were FANTASTIC! Don't look anywhere else, just pick up the phone!!

This place is great! I needed an LCD screen replacement on my laptop asap for college. I called and…read moreasked about timeframe/ parts, was told no appointment was needed and it should only be a few days. Same day I was able to drop it off and within a few hours received a call saying it was ready. My computer is fixed, the price was incredibly fair and lower than I was quoted elsewhere, the staff was very friendly and communicative, and the service was super fast! 10/10 will recommend to anyone in need of repairs in the future.

I have been there about three or more times and the service people are friendly and polite and do…read morethe service very well. They will explain what is going on. They have always politely got my items back to like. And a couple times I have had weird stuff and they fixed my computers. And the best part is they are nice to work with and they do not cause me to get a bank loan to pay. They are very reasonable for cost wise. Thanks guys. You will see me again soon. Dallas

They are WONDERFUL! Within 10 minutes they had fixed my computer! Two wonderful young men helped…read moreme. HIGHLY RECOMMEND!