I have been there about three or more times and the service people are friendly and polite and do…read morethe service very well. They will explain what is going on. They have always politely got my items back to like. And a couple times I have had weird stuff and they fixed my computers. And the best part is they are nice to work with and they do not cause me to get a bank loan to pay. They are very reasonable for cost wise. Thanks guys. You will see me again soon. Dallas

They are WONDERFUL! Within 10 minutes they had fixed my computer! Two wonderful young men helped…read moreme. HIGHLY RECOMMEND!

This company is unprofessional to start. I brought them my ROG ally to repair and he said he wasn't…read moresure if he could fix it but his buddy might. Then after I left it with him I didn't hear from him for months. After I then stopped in and requested it back to take somewhere else when I stopped in to pick it up. The device was more broken then when I left it with him. A broken trigger and all of the screws missing from the back plate and the heat sink removed from the cpu. Now I can't take it elsewhere to get it fixed because he basically destroyed it. And then had the audacity to say well I'm not going you any money. I absolutely will tell everyone never to go hear for anything the guy is rude and disrespectful.

Quite frankly, a rating of 5 is too low. David is wicked cool and has your concern(s) at the…read moreforefront.

I recently brought my Mac Desktop in to Alliance. It was barely working at all- I had painstakingly…read morestarted creating my tax information for my accountant, and I already had spent several hours inputting detailed information into my Quicken Account. I was told originally (at Alliance) that they wouldn't be able to do a migration of the information on my old hard drive- however, when I called back - Mike answered and he was not only helpful- but said that he would start the migration- right away- and that it might take two days. It worked and it saved me so much time and grief. I simply can't thank you enough Mike. Alliance is so very lucky to have you representing them. Thank you Thank you Thank You, Dr. Lee Morand

My family has used Alliance Computer for many years. Had need to have a a recently deceased family…read moremembers computer hacked. We could not find a password left behind anywhere. Alliance was able to give me access so I could begin the process of settling the estate. The tech Ian was fun and quick. Worth the money!

These Guys are awesome, they recovered all my data and fixed up my Laptop as promised, will…read morerecommend them to anyone who needs good honest help!!! Thk U!!!!!!!

On June 13, 2024 I left my laptop with Ron for a simple repair of the power cord connection. TODAY,…read moreAugust 26 I was finally able to retrieve my computer. I keep reading and rereading all the glowing reviews of his work ethic, kindness and efficiency and am STILL wondering even as I write this review WHY I was not treated with the same respect and dignity bestowed on other customers. During these 74 days I received no update on the progress of the repairs. A physical trip to the shop found an "intern" sleeping at the desk when I arrived. His response when I asked for my equipment was that he had no idea where Ron keeps anything. A phone call revealed that Ron had ordered a part so the laptop was not ready he would call when the work was complete. Rather than go into all the sordid details, let me just say there were numerous phone calls, text messages and emails trying to retrieve my property. I asked for an appointment which also fell on deaf ears. About two weeks ago I called the office and he actually answered. Ron was totally oblivious to his behavior over these weeks and acted as if he was the magnanimous business owner who would bring the laptop to me. That evening as I waited patiently 30 minutes past the appointed time, no RON. Much later I received a text telling me had car problems, he would call to reschedule. Aweek later no communication. Today I went to the office fully prepared to call the Lancaster City Police if my property was not released. I now have the laptop. No explanations, no apologies. In closing, the very few negative reviews of Lancaster Computer Company I dissected revealed to me that Ron always blames the customer instead of taking responsibility and plays the game of how attentive, hardworking, honest and innocent he is in each instance. I feel certain he will use the same tactics here on my story. I am a 70 year old Senior and veteran who gives people the benefit of the doubt, so I will let you make your own judgements. 74 days for a minor repair. Marlene H.

Great group of folks helped get my MacBook Pro back into 100% functionality. Great communication…read moreand speed

Fix It Chix (Lancaster, PA) was a complete disaster for me. I should have known that something was…read morefishy when a rep there failed to give me a receipt for the notebook which I left for repair. But after I missed an alleged call from this company, Fix It Chix says that it discarded my machine. I have to wonder if there really was a call to me, why further steps to reach me were not taken, and whether my salvageable parts like hard drive, memory, and screen were not sold instead or perhaps the entire PC. I wish that I had been warned before going to Fix It Chix.

Had my computer die on me and I had many personal files on the hard drive that needed transferred…read moreto a new external drive. Quoted price was excellent (compared to G Squad) and they had it done the same afternoon! End result was excellent with great friendly service at more than fair price! Running new computer with two hard drives and loving it! Highly recommend these folks!

Multiple electronic devices repaired by their electric wizard. A great repair job and experience…read moreevery time.

Great service, he fix my crack phone screen and put a new cover, very professional services took 20…read moremin and my phone works great!!! Thank you Kameron

My wife and I have both used this company for phone repairs... replacing my broken screen and…read morefixing her charging port... in both cases, the repair was done well and quickly. The owner is friendly and professional... they also have an assortment of accessories for sale. Highly recommended!!

Ethan is very professional and he worked fast I have no more issues and it was a great price!read more