I broke the front glass on my phone. The staff explained the process of replacing it and also gave…read moreme other options like getting a used phone instead or talking to my carrier about options. I chose to replace the front cover and though they didn't have the parts needed, they did lone me a phone while the part was shipped. The price was also $15 lower than other local competitors. Everyone was professional and friendly, and updated me via email on everything. Just a overall good experience, they made an inconvenient mistake of mine less annoying.

I have been there about three or more times and the service people are friendly and polite and do…read morethe service very well. They will explain what is going on. They have always politely got my items back to like. And a couple times I have had weird stuff and they fixed my computers. And the best part is they are nice to work with and they do not cause me to get a bank loan to pay. They are very reasonable for cost wise. Thanks guys. You will see me again soon. Dallas

Great group of folks helped get my MacBook Pro back into 100% functionality. Great communication…read moreand speed

Fix It Chix (Lancaster, PA) was a complete disaster for me. I should have known that something was…read morefishy when a rep there failed to give me a receipt for the notebook which I left for repair. But after I missed an alleged call from this company, Fix It Chix says that it discarded my machine. I have to wonder if there really was a call to me, why further steps to reach me were not taken, and whether my salvageable parts like hard drive, memory, and screen were not sold instead or perhaps the entire PC. I wish that I had been warned before going to Fix It Chix.

These Guys are awesome, they recovered all my data and fixed up my Laptop as promised, will…read morerecommend them to anyone who needs good honest help!!! Thk U!!!!!!!

On June 13, 2024 I left my laptop with Ron for a simple repair of the power cord connection. TODAY,…read moreAugust 26 I was finally able to retrieve my computer. I keep reading and rereading all the glowing reviews of his work ethic, kindness and efficiency and am STILL wondering even as I write this review WHY I was not treated with the same respect and dignity bestowed on other customers. During these 74 days I received no update on the progress of the repairs. A physical trip to the shop found an "intern" sleeping at the desk when I arrived. His response when I asked for my equipment was that he had no idea where Ron keeps anything. A phone call revealed that Ron had ordered a part so the laptop was not ready he would call when the work was complete. Rather than go into all the sordid details, let me just say there were numerous phone calls, text messages and emails trying to retrieve my property. I asked for an appointment which also fell on deaf ears. About two weeks ago I called the office and he actually answered. Ron was totally oblivious to his behavior over these weeks and acted as if he was the magnanimous business owner who would bring the laptop to me. That evening as I waited patiently 30 minutes past the appointed time, no RON. Much later I received a text telling me had car problems, he would call to reschedule. Aweek later no communication. Today I went to the office fully prepared to call the Lancaster City Police if my property was not released. I now have the laptop. No explanations, no apologies. In closing, the very few negative reviews of Lancaster Computer Company I dissected revealed to me that Ron always blames the customer instead of taking responsibility and plays the game of how attentive, hardworking, honest and innocent he is in each instance. I feel certain he will use the same tactics here on my story. I am a 70 year old Senior and veteran who gives people the benefit of the doubt, so I will let you make your own judgements. 74 days for a minor repair. Marlene H.

On Tuesday, 1/17/17, after running a number of diagnostics on my wife's MacBook, I concluded that…read morethe hard drive was shot. It wasn't the end of the world since we're meticulous about backing up our data. Nonetheless, I needed to have the hard drive replaced. I was going to take it to the Apple Store, but the reviews I read about their charges encouraged me to find another option. Unfortunately, in the Lancaster, PA area there aren't a whole lot of options for Mac computer repairs. Then, I remembered that one of my sons took his iMac to have a hard drive replaced at Pham Computers and was entirely satisfied. So, I contacted them and they said yes they would replace the hard drive in my MacBook even though they're primarily a PC shop. So, I stopped by on Wednesday to drop of the laptop and spoke to Zach who was very helpful. Much to my pleasant surprise, I was contacted later that day and they told me that the drive was replaced and as (gratis) bonus they would image the data on my old hard drive and copy it to the new drive potentially saving me some time in doing a TimeMachine restore. I received a call the following day to say they were successful in saving all of my data and that the computer was ready for pick up -- WOW, A 24 HR. TURNAROUND!! My wife went there to pay later that day and was astonished at how inexpensive the repair was. I was too. What a great tip to take it there. Thanks Pham Computers!

We had them diagnose and then repair a gaming PC. While it took a bit longer than anticipated,…read morethey communicated with us to let us know why and how much longer. The reason for the five star review is that they fixed the problem, honored their estimate and were LITERALLY 50% cheaper than their competition.

I recommended them without hesitation. Excellent service, quality repairs, extremely fast turn…read morearound, great prices! They saved me big time when I smashed my iPhone.

Had my computer die on me and I had many personal files on the hard drive that needed transferred…read moreto a new external drive. Quoted price was excellent (compared to G Squad) and they had it done the same afternoon! End result was excellent with great friendly service at more than fair price! Running new computer with two hard drives and loving it! Highly recommend these folks!

Dan at DanTech is a highly skilled and knowledgeable computer systems expert!!…read more He has been taking care of my computers for over 20 years. In recent months he has helped me with several ebay issues not only over the phone but also in person. He set up my home WiFi and reinstalled windows 7 on one of my two computers that he built. He had the reinstall done in less than 36 hours! Both of the computers he built for me, one for business and the other for personal, run much better than the store bought dell I had. He knows my setup and is able to easily troubleshoot most issues over the phone, and if not, since he's local, he comes out at a moments notice! Working with DanTech over the years has been nothing but a pleasure. Dan has saved me countless hours of frustration when it comes to any and all technology. everything from my iPhone, to my Printer, computers, viruses and WiFi. I Highly recommend him for anything tech related, even TV and home audio. which he also set up for me. Try giving him a call first, since he does phone support for free!

If you are looking for computer services, I highly recommend Dan Tech…read more Dan is the man. Absolutely! I live in Florida and he fixed my problem remotely. Very prompt and patient too. Very pleased.

Dropped off my laptop yesterday after having difficulties setting up an antivirus program myself…read more The online tech support wasn't helpful and I decided to let Cyber 2 take a look at it. I received a phone call this morning saying everything was working properly. Rich was extremely helpful and explained the problem in language I could understand. I was very satisfied with my experience with Cyber 2 and highly recommend their services. I will be going to Rich with all my computer issues and concerns from now on!! Dan K.

Everything!! Rich and his employee Jay are very customer centric, friendly and very…read moreknowledgeable!!!!!! I strongly recommend this business!!

Jeff at Total Tech Solutions, LLC fixed the camera on my laptop by connecting to my laptop the…read moremoment I called! He fixed it in about 10 minutes. I had to wait 0 seconds to get service. He first tried a couple of things but figured it out on the third try. I will now receive a bill by email, which I can either mail, pay online or stop by the store. It was a reasonable fee. It couldn't be more convenient, efficient or easier. I highly recommend his services. Please know that this is the place that used to be across from the Post Office. They are now located at 670 Johns Ave, Gettysburg, PA 17325 which is the same building as the cat rescue place. I'm thinking it's off Steinwehr near Appalachian Brewing Co., in that vicinity.

absolutely great ... timely, best-quality service ... cody…read moreresolved every problem that i had ... then helped me to understand computers and the internet.