I have been consistently impressed with CPR on Columbia avenue…read more Not only are they clean and well stocked, but they have all of the expertise and experience you need to keep your tech ticking. I've been in for repairs including swapping over my info to a new iPhone, which they did quickly and at a reasonable rate. Most recently I went in for some longer charging cables for my new Android. Not only did they have what I needed in stock, but they gave me an awesome price. The owner is kind and helpful. It's clear to me that he really knows his stuff. I would definitely recommend this place for any cell phone repairs, parts or accessories you need. They're by far the best around.

If it was possible to give zero stars, I would. A complete rip-off and absolutely the most…read morereprehensible, rude, unprofessional customer service I have ever experienced. I am no Karen but this place was the worst. I took my elderly, handicapped father there to unlock his deceased wife's phone. We were working with Angel who told us he could do it for $75-$125. He took our information, and entered some sort of communication to someone in another location. He said he had to wait for the response then he went behind the repair desk and then out to the floor to work with another customer. My dad and I sat for about 20 minutes wondering what was going on. Tu-Sean arrived and I asked him to help us because we didn't know what was going on. No one communicated to us. As far as we knew, we were being helped and then Angel left us to help someone else without communicating to us. Tu-Sean became VERY defensive, supercilious, and condescending. All I wanted to know was what was going on. I tried to explain no one communicated and he raised his voice to speak over me and tell me it takes time and I needed to be patient. I tried to explain our perspective but he became louder and more condescending so I picked up the cell phone and told my dad we were leaving. Tu-Sean followed me out of the store yelling at me and telling me there wasn't any place else that could do what they were going to do. I told him to stop talking and stop following me. I admit I called him an a-hole because he was yelling at us and treating us like he was superior and we were idiots. I stopped walking on the sidewalk on the way to my car, turned around and he came up to me about an inch away from my face. He was un-masked. I told his to walk away and stop accosting me. He acted as if he was going to attack me, or hit me. And this was supposed to convince me to go back into the store and give him our business? I told him again he was unprofessional and rude and to leave us alone. He continued to yell and act like a playground bully as I got into my car and drove away. The BEST part of this was that we drove to a place called U Break It, I Fix It and guess what? The service tech there pressed a couple of buttons and reset the phone within 2 minutes and didn't charge us anything. So not only was CPR and Tu-Sean unprofessional, but they are frauds and a rip-off. Don't set foot there. You're better off going somewhere else or buying a new phone.

Called them at 1:45 on Saturday afternoon an asked if they could help me with set-up issues. I was…read moretold to bring it in. James was only person there but he worked on my problem between walk ins and pick ups. Solved the problem and had me on my way. Highly recommend them. Barry in Spingettsbury

These folks know exactly what they're doing when they're working on your equipment. They've fixed…read moremy laptop twice now for a very good price. I would recommend Spartan Computers to anyone in the York, PA area looking for a good repair at a great price.

Had multiple work done here, plus had a custom computer built. Always great work, always…read moreinexpensive, always takes time to talk. J Hitz

He diagnosed my pc for absolutely free told me all the issues and set it up for only 100$ the next…read moreday can't beat that price plus the customer service was amazing truly felt welcome and like I could actually trust the owner 10/10 would recommend to bring your computer here if you have any problems! Also fixed my broken cpu and for free and saved me 400$ truly one of a kind shop

On Tuesday, 1/17/17, after running a number of diagnostics on my wife's MacBook, I concluded that…read morethe hard drive was shot. It wasn't the end of the world since we're meticulous about backing up our data. Nonetheless, I needed to have the hard drive replaced. I was going to take it to the Apple Store, but the reviews I read about their charges encouraged me to find another option. Unfortunately, in the Lancaster, PA area there aren't a whole lot of options for Mac computer repairs. Then, I remembered that one of my sons took his iMac to have a hard drive replaced at Pham Computers and was entirely satisfied. So, I contacted them and they said yes they would replace the hard drive in my MacBook even though they're primarily a PC shop. So, I stopped by on Wednesday to drop of the laptop and spoke to Zach who was very helpful. Much to my pleasant surprise, I was contacted later that day and they told me that the drive was replaced and as (gratis) bonus they would image the data on my old hard drive and copy it to the new drive potentially saving me some time in doing a TimeMachine restore. I received a call the following day to say they were successful in saving all of my data and that the computer was ready for pick up -- WOW, A 24 HR. TURNAROUND!! My wife went there to pay later that day and was astonished at how inexpensive the repair was. I was too. What a great tip to take it there. Thanks Pham Computers!

We had them diagnose and then repair a gaming PC. While it took a bit longer than anticipated,…read morethey communicated with us to let us know why and how much longer. The reason for the five star review is that they fixed the problem, honored their estimate and were LITERALLY 50% cheaper than their competition.

Within 36 hours of calling, they had picked up and delivered a new computer, with all my documents…read moresaved! Walt and Nate were FANTASTIC! Don't look anywhere else, just pick up the phone!!

This place is great! I needed an LCD screen replacement on my laptop asap for college. I called and…read moreasked about timeframe/ parts, was told no appointment was needed and it should only be a few days. Same day I was able to drop it off and within a few hours received a call saying it was ready. My computer is fixed, the price was incredibly fair and lower than I was quoted elsewhere, the staff was very friendly and communicative, and the service was super fast! 10/10 will recommend to anyone in need of repairs in the future.

Mr. Thompson, the proprietor, quickly analyzed my problem. I couldn't properly update; the HD was…read morebad and was unable keep up with the demands of the processor (or something like that, I'm not a techie). He suggested putting in a SSD drive. That was exactly what I needed, since I had long complained about the slowness of the computer's response. Very reasonable--less than $200. Did it within a day. A comment about parking: if you're using GPS, it will direct you to the address on Main St. No parking there (maybe other side of the road, I don't recall). If you're coming through High St on the divided lanes, go through the light at Main. Turn right onto S Wolf St. There's a little sign maybe 100 ft. in. The entrance is in back--you'll have to ring a bell. But don't let the unimposing nature of the facilities put you off. He'll do excellent work. P.S. Some reviews below complain about Mr. Thompson's gruff nature. True, but again, don't let it put you off. Once it's clear that you have a real problem and are serious about getting it fixed--he's professional and straightforward.

This company is unprofessional to start. I brought them my ROG ally to repair and he said he wasn't…read moresure if he could fix it but his buddy might. Then after I left it with him I didn't hear from him for months. After I then stopped in and requested it back to take somewhere else when I stopped in to pick it up. The device was more broken then when I left it with him. A broken trigger and all of the screws missing from the back plate and the heat sink removed from the cpu. Now I can't take it elsewhere to get it fixed because he basically destroyed it. And then had the audacity to say well I'm not going you any money. I absolutely will tell everyone never to go hear for anything the guy is rude and disrespectful.

These Guys are awesome, they recovered all my data and fixed up my Laptop as promised, will…read morerecommend them to anyone who needs good honest help!!! Thk U!!!!!!!

On June 13, 2024 I left my laptop with Ron for a simple repair of the power cord connection. TODAY,…read moreAugust 26 I was finally able to retrieve my computer. I keep reading and rereading all the glowing reviews of his work ethic, kindness and efficiency and am STILL wondering even as I write this review WHY I was not treated with the same respect and dignity bestowed on other customers. During these 74 days I received no update on the progress of the repairs. A physical trip to the shop found an "intern" sleeping at the desk when I arrived. His response when I asked for my equipment was that he had no idea where Ron keeps anything. A phone call revealed that Ron had ordered a part so the laptop was not ready he would call when the work was complete. Rather than go into all the sordid details, let me just say there were numerous phone calls, text messages and emails trying to retrieve my property. I asked for an appointment which also fell on deaf ears. About two weeks ago I called the office and he actually answered. Ron was totally oblivious to his behavior over these weeks and acted as if he was the magnanimous business owner who would bring the laptop to me. That evening as I waited patiently 30 minutes past the appointed time, no RON. Much later I received a text telling me had car problems, he would call to reschedule. Aweek later no communication. Today I went to the office fully prepared to call the Lancaster City Police if my property was not released. I now have the laptop. No explanations, no apologies. In closing, the very few negative reviews of Lancaster Computer Company I dissected revealed to me that Ron always blames the customer instead of taking responsibility and plays the game of how attentive, hardworking, honest and innocent he is in each instance. I feel certain he will use the same tactics here on my story. I am a 70 year old Senior and veteran who gives people the benefit of the doubt, so I will let you make your own judgements. 74 days for a minor repair. Marlene H.

I've used the services of this company on three occasions since 2012 for the following issues:…read more Once for laptop that just wouldn't turn on. An update that crashed the same laptop. A virus that effected the same laptop. All three times my laptop was fixed within a day or two of dropping it off. Each repair was in the $100 range, and each issue was explained to me in not-so-techy talk that I could understand. They were professional and I like that they are a small local business. The location is conveniently located on Columbia Ave outside the city but not to far from the suburbs. Only issue I've ever had was sometimes they are a bit hard to reach, otherwise top notch service!

Update: 9/12/14 The owner contacted me after reading the…read morereview on Yelp and took full responsibility for the poor service. He gave me a full refund on the service and double checked the CD drive, which began working again after an update was installed. The owner did everything he could to make good on the problems they caused. Wish I had worked with him from the beginning! ********* They came recommended, but I had a terrible experience. I had to call daily for updates, they did not provide an estimate before the work was done as promised, they erased all my software and now my CD drive does not work. Their response to the problems was apathetic. I did not feel as thought they cared at all about the disservice they did.