Great group of folks helped get my MacBook Pro back into 100% functionality. Great communication…read moreand speed

Fix It Chix (Lancaster, PA) was a complete disaster for me. I should have known that something was…read morefishy when a rep there failed to give me a receipt for the notebook which I left for repair. But after I missed an alleged call from this company, Fix It Chix says that it discarded my machine. I have to wonder if there really was a call to me, why further steps to reach me were not taken, and whether my salvageable parts like hard drive, memory, and screen were not sold instead or perhaps the entire PC. I wish that I had been warned before going to Fix It Chix.

We had them diagnose and then repair a gaming PC. While it took a bit longer than anticipated,…read morethey communicated with us to let us know why and how much longer. The reason for the five star review is that they fixed the problem, honored their estimate and were LITERALLY 50% cheaper than their competition.

On Tuesday, 1/17/17, after running a number of diagnostics on my wife's MacBook, I concluded that…read morethe hard drive was shot. It wasn't the end of the world since we're meticulous about backing up our data. Nonetheless, I needed to have the hard drive replaced. I was going to take it to the Apple Store, but the reviews I read about their charges encouraged me to find another option. Unfortunately, in the Lancaster, PA area there aren't a whole lot of options for Mac computer repairs. Then, I remembered that one of my sons took his iMac to have a hard drive replaced at Pham Computers and was entirely satisfied. So, I contacted them and they said yes they would replace the hard drive in my MacBook even though they're primarily a PC shop. So, I stopped by on Wednesday to drop of the laptop and spoke to Zach who was very helpful. Much to my pleasant surprise, I was contacted later that day and they told me that the drive was replaced and as (gratis) bonus they would image the data on my old hard drive and copy it to the new drive potentially saving me some time in doing a TimeMachine restore. I received a call the following day to say they were successful in saving all of my data and that the computer was ready for pick up -- WOW, A 24 HR. TURNAROUND!! My wife went there to pay later that day and was astonished at how inexpensive the repair was. I was too. What a great tip to take it there. Thanks Pham Computers!

This company is unprofessional to start. I brought them my ROG ally to repair and he said he wasn't…read moresure if he could fix it but his buddy might. Then after I left it with him I didn't hear from him for months. After I then stopped in and requested it back to take somewhere else when I stopped in to pick it up. The device was more broken then when I left it with him. A broken trigger and all of the screws missing from the back plate and the heat sink removed from the cpu. Now I can't take it elsewhere to get it fixed because he basically destroyed it. And then had the audacity to say well I'm not going you any money. I absolutely will tell everyone never to go hear for anything the guy is rude and disrespectful.

Quite frankly, a rating of 5 is too low. David is wicked cool and has your concern(s) at the…read moreforefront.

Thru no fault of this company ... I was looking for help with my mobile home.. apparently Yelp only…read morepicked up on the word "mobile" & sent my info to I Fix And Repair. They did get in touch with me to see how they could be of service. I emailed them back to explain what I really was looking for. I had no need of a cell phone (mobile phone) service. I still have them 5 stars due to them reaching out to me.

My heart sank when I noticed my computer was failing. Of course I wasn't fully backed up. If I…read morelost my hard drive, I'd loose a few decades of contact info resident on an outdated device, that I am very attached to! Not to mention, I hadn't backed up my documents in months!! Dropped my faithful laptop off at Landis Friday morning, and got a call Monday that they were almost done and had complete success transferring all my data to my new computer. Darryl did say that the contact software was labor-intensive and pretty much a manual build, but that didn't stop Landis from delivering complete customer delight - at a very affordable price. No one wants computer trouble, but when you do run into issue, there is no place else I would take my trouble. Thanks, for making my world all right again!

Horrible to work with! Charge you $125 for a 5 minute phone call! Do not know how they stay in…read morebusiness or why anyone would use them! Worst customer service and way over priced!

I reached out to Ed at Clearview Tech since I work from home and needed a consistent internet…read moreconnection in my office using Ethernet. I had a basic idea of what I wanted, but Ed and Jim were helpful in providing better ideas that make the maintenance much easier down the road. They were also helpful in getting equipment upgrades, offering suggestions but letting me find the best deals available (which I prefer to do). They were fairly quick in scheduling once the invoice was drawn up and I accepted the terms. Took one day to get everything installed even as I asked for an additional telephone line change the day they arrived. Prices were lower than Glick Audio Video, too.

Fantastic service by ED! Repaired my old, sick computer in a…read morematter of hours. Will give him all of my business! Thanks ED! You are the very best!

Highly pleased with the response and service I received from the owner. There were multiple issues…read morewith switching to a new desktop and Joe got things fixed up and working like a charm. He is knowledgeable, efficient, kind and really seems to enjoy helping people with their computer issues. 5/5 for this business!

This is the best PC service around. He is reasonable and reliable. He went out of his way to fit me…read morein the same day I called. He was very personable and was keeping me up to date. He worked well into the evening on my computer and got it to me the next day. If I have any other PC concerns I will be taking it here from now on. Please do yourself a favor and support this business he deserves it.

These Guys are awesome, they recovered all my data and fixed up my Laptop as promised, will…read morerecommend them to anyone who needs good honest help!!! Thk U!!!!!!!

On June 13, 2024 I left my laptop with Ron for a simple repair of the power cord connection. TODAY,…read moreAugust 26 I was finally able to retrieve my computer. I keep reading and rereading all the glowing reviews of his work ethic, kindness and efficiency and am STILL wondering even as I write this review WHY I was not treated with the same respect and dignity bestowed on other customers. During these 74 days I received no update on the progress of the repairs. A physical trip to the shop found an "intern" sleeping at the desk when I arrived. His response when I asked for my equipment was that he had no idea where Ron keeps anything. A phone call revealed that Ron had ordered a part so the laptop was not ready he would call when the work was complete. Rather than go into all the sordid details, let me just say there were numerous phone calls, text messages and emails trying to retrieve my property. I asked for an appointment which also fell on deaf ears. About two weeks ago I called the office and he actually answered. Ron was totally oblivious to his behavior over these weeks and acted as if he was the magnanimous business owner who would bring the laptop to me. That evening as I waited patiently 30 minutes past the appointed time, no RON. Much later I received a text telling me had car problems, he would call to reschedule. Aweek later no communication. Today I went to the office fully prepared to call the Lancaster City Police if my property was not released. I now have the laptop. No explanations, no apologies. In closing, the very few negative reviews of Lancaster Computer Company I dissected revealed to me that Ron always blames the customer instead of taking responsibility and plays the game of how attentive, hardworking, honest and innocent he is in each instance. I feel certain he will use the same tactics here on my story. I am a 70 year old Senior and veteran who gives people the benefit of the doubt, so I will let you make your own judgements. 74 days for a minor repair. Marlene H.