Wow!!!! Billy was truly amazing!!! Such a pleasure to do business at this AT&T store. The…read moresalesperson, Billy, really took his time to explain things to my dad (85 yrs) about his new phone. He helped us choose the right case. He was patient and affable. We actually were buying two phones - one for my stepmom, making her choices known via phone call. ***You couldn't hope for a more knowledgeable and also kind sales associate. Great great great

The new location across the street is nice. Spanish lady (a…read moremanager) extremely rude. Needed help with prepaid, people in the store have help me before and i had zero issues. But that specific manager kept reiterating "i don't know why they would send you here!" Funny... AT&T has no problem processing your card information to withdrawal funds. And very little information or help with returning them to you.. hopefully the manager that was there that day, will be more professional, helpful, and not so nasty in the future.

Will never go back here. Keep your paper receipt of you do try this place bc you'll need it…read more July 24 - Took iPhone 6 for cracked screen repair. Cost $100 and appeared fixed. July 27 - Screen went blank. Took back in and was repaired for free bc I had my receipt. Aug 30 - Screen is peeling off phone so took it back and this time they said they can fix it but for $100 bc it doesn't fall under the limited warranty. He said Cellairis does not apply glue when reattaching the screens after they fix it. So this problem is going to happen to every phone they fix. Called the Cellairis customer service line during their business hours (10:20a ET) and got a message machine. Be very wary of this place. Good, quick fix but you will probably experience problems in a month or so.

Don't waste your money here. I paid them to replace a screen protector, and it started bubbling up…read morealmost immediately and has been slowly cracking from the edges in since. I'm cutting my fingers up because of their rip-off products and moron employees.

I made an appointment with them online yesterday. I got a confirmation email. I showed up and they…read moreclaimed they had to order the part and they had called me. I have no missed calls, texts or additional emails. My phone is not fixed and I am not happy.

My phone was repaired expertly and in a reasonable time frame. Highly recommend this location for…read moreall your phone repair needs!

As I mentioned to the manager (I think her name was Maria), I've always had a better experience at…read moreRS than any Best Buy or other big box store. This particular one was no exception. Everyone was cool, helpful and friendly. Somehow you feel more pressured in a big store when browsing compared to a much smaller place. At the same time, maybe since the staff aren't split up into departments, they all seem capable and knowledgable from product to checkout. I buy online mostly but I'm always happy to shop in person, though I'm sure Radio Shack doesn't seem cutting edge these days, they've still got the most obscure replacements for your stuff to some decent sales. For a huge selection, go to Amazon, but to fix something or feel comfortable making an easy return, I hope Radio Shack sticks around.

Stinkin' radio shack. I dont know why I keep trying this place. Either no one wants to help, or…read morethey dont have what im looking for. I dont think Ive ever gotten what I need from them.

Some ginger f*ck messed up my new phone set up and rushed me out of the store because it was 5:39…read moreand the closed at 6. Very bad customer service. The guy didn't know anything about the phone or how I would handle my trade in.

Amazing amazing amazing staff!!! Went in on a Saturday afternoon after I dropped my phone in water…read more& they offered to help right away. Unfortunately my phone couldn't be save but they pointed me in the right direction literally since I had no GPS on my phone, called over to other places to help fix my phone as well. SO THANKFUL for them!

Needed some IT help at home. The tech came out and had everything fixed for me in no time.read more

I will be forever grateful to the wonderful people at Epoch IT. My laptop was hacked and I…read moresearched for computer services and saw Epoch listed. I called and the woman who answered (second ring, by the way, no long drawn-out introduction message) listened patiently and empathetically as I went on, and on, and on, about how embarrassed I was and I knew better, etc. She assured me Epoch would be happy to make it all better. No pressure or hype, just bring the laptop in and Epoch will take care of getting rid of any malicious software that the hackers loaded onto my hard drive. I did that and in less than 24 hours (yes, a little $$$ extra for expedited service) my laptop was clean as a whistle. Matt and Doo Yen were wonderful. So pleasant and patient which is exactly what I needed. This hacking event spurred me on to get a new desktop and Matt came and picked up both the old and the new desktop and brought it back the next day with all of my files loaded onto my new machine. Matt made it easy for me to access all of my files which is amazing if you've ever had to bring all of your files over from an old computer to a new one. I am up and running again (I work part time for a lawyer) and I feel assured my machines are clean and running at peak speed and Epoch turned a very stressful situation into a happy ending. Thank you Matt and Doo Yen for keeping my spirits up and saving the day!

We could not have had better service. We found high quality phone cases. The gentleman helped us…read morefind what we wanted in moments. He even offered to apply our screen covers without one bubble and assembled our phones into our cases. The cost was fair and appropriate for the quality and his kind service will bring us back!

From the owner: hrllo this cellaxs phone repair shop we fix all tab ipad iphone amst all smart phone screen battry…read morecharger port back glass all phone we do most repair is tack abut 30 to 45 minutes if your need any infromisan please call my number 223 244 8642

After a day in a half and dealing g with six different employees, I finally got a new iPhone. It…read morewas sad and painful!! Lied to, had to bring the phone home to set up myself, go back the next day and then lied to some more only to be told by can't help me. WOW!!

Corbin and Ada were so competent and transparent about my phone- I appreciated it a lot.read more

All I can say it's a WHOLE LOT BETTER than T-Mobile!! I…read morepurchased my iPhone 16e from Verizon June 2024 and have enjoyed my experience with the phone and the customer service representatives on the telephone and in the store. I believe they want to have repeat customers.

We had the worst customer experience at this store. The employee was condescending and rude. I…read morewill never go back to this store . The other employees were consoling his 2 year old behavior, and he would not give us his name.

look no further; these guys are the best. Honest, knowledgeable and very friendly. They even made…read morea simple repair on my cell phone at no charge because it only took a minute. A great experience every time!

There was a total disregard of both Samuel and Darius to make amends for their own blatant mistake…read moreregarding services charged for, but not actually rendered. They admitted they did not know whether they had actually performed the service, but because they couldn't be sure one way or the other, the best they could do was offer a discount. My wife and I could not believe our ears. We were expecting an apology and offer to make things right. We got the opposite. I hope you have a better experience.