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    Services - Sokol Sound

    Home automation repair

    Home theater calibration

    Home theater installation

    3 More Services

    Component automation

    Home system automation

    TV mounting

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    The Big Screen Store - Does this look like a new chair?

    The Big Screen Store

    (44 reviews)

    $$$

    Buyer Beware Our…read moreexperience with The Big Screen Store and its President, Jason Brager, was extremely disappointing. We purchased two Parker House "Parker Living" genuine leather chairs, and one arrived with puckering leather on the arm. Despite repeated requests, Mr. Brager refused to send anyone to inspect the chair, replace it, or offer a refund. His communication was combative and unprofessional throughout the process. Only after several days of continuous emails and filing a dispute with our credit card company were we able to secure a full refund. I also reached out to the furniture manufacturer, and they confirmed that it is not the quality that should be expected. Be aware that this company is not customer-friendly. Their approach seems to be to wear customers down and keep as much of your money as possible. Mr. Brager even stated that used floor models are the "barometer" for new furniture quality--meaning if you see flaws in a used floor model, you should expect the same flaws in your brand new purchase. We would never do business here again, which is unfortunate since we were long-term customers purchasing more than 6 high-end televisions and a leather Palliser sofa before this experience. Found this same brand/color chair at Homegoods for $399.99 without any damage, which is more than $100 less based on their "sale" price plus delivery! Jason B. - we already took our business elsewhere to buy new chairs and a TV this week. Thanks for the advice! Do you think the two pictures of the chair I got look like the pictures in The Big Screen Store email?

    DO NOT BUY ANYTHING FROM THIS PLACE THEY ARE OVERPRICED AND THEY ARE SCAMMERS. THEY ATTEMPT TO SELL…read moreAN ELDERLY FAMILY MEMBER OF MINE A BRAND NEW OLED TV AND TRIED TO CONVINCE HIM THAT THE SOUND WASN'T WORKING SO HE WOULD NEED TO BUY A SOUND BAR, THEN PROCEEDED TO TRY TO CHARGE HIM FOR THE MOST EXPENSIVE SOUND BAR THAT THEY HAD ALTOGETHER THE BILL CAME UP TO ALMOST $3000. When he didn't need that.. why would a brand new TV that you charging him $1900 for sound not work we found on Amazon on for 1200. Same model number and then $700 for a Sony soundbar. Not a Bose or Monty even the same brand as the tv (Samsung). I believe the manager name is Mike. We'll accept accountability on our end. Our grandfather shouldn't have been out trying to buy a TV by himself at 70+ years old. But the way they tried to get over is demonic. We went up there a day later, and I had to put my foot on their neck in order to get a full refund. Do not do any business with these people they are simply cheesy corny sales people that will say whatever to try to convince you to buy something and we'll pray on the elderly. The people that work there are brainless and will try to take advantage . DO NOT SHOP HERE Also the owner seems like a bitch! Go fix your business buddy and stop acting like a hoe!

    Sokol Sound - hometheatreinstallation - Updated May 2026

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