I was disappointed with my experience contacting Ranck…read more I called to inquire about wet line disconnect services for a commercial property that is scheduled for demolition. Since this service appears to be listed on their website, I simply asked whether they perform that type of work. The representative immediately told me "no." When I mentioned that their website suggests otherwise and asked if she could verify with someone, she placed me on hold and returned asking for my name, company, and whether I was a third party. I explained that before providing all of my information, I just wanted confirmation that Ranck actually performs the service. Instead of answering the question, she insisted the answer was contingent on those details. I asked whether those questions had any bearing on whether the company offers the service at all, and she again stated that the answer depended on who I was. As someone calling about what could have been a significant commercial project, I found the interaction frustrating and unwelcoming. A simple, "Let me check and confirm whether we offer that service," would have gone a long way. I ended up thanking her for her time and chose to not pursue the conversation any further the whole experience was just very distasteful.

While I was at work this Saturday past, our downstairs toilet began vomiting sewage. My son…read morecalled me to ask who to call. I told him Ranck and he called me back a few hours later to tell me how wonderful they were. They showed up, were cheerful, pleasant and professional, and got the whole mess under control in a surprisingly short time. My son was overjoyed that everything went well and said make sure you thank them and give them a stupendous review !! They have helped us other times too, and we greatly appreciate them.

We had a slow drain & needed a sewer line unclogged from 45 years of sediment. Doug & crew of CPH…read morehad encountered a couple setbacks but went above & beyond to make sure we were back on tract by early evening. I used them in the past & I highly recommend CPH

Hi everyone, Just letting you know that if you ever need to…read morereplace the filter of your central air conditioner over the winter/ summer, Cocalico heating/ cooling Company is the best. They are honest and their staff does a good job!

As a former employee of Strine's I was very disheartened by the lack of respect and felt…read moreunappreciated. I had one bad experience after another and they always had an excuse as to why it wasn't their fault . It basically boils down to the three owners not having the knowledge to run a business. I was overworked and extremely underpaid . And when I got injured during work hours they did not want to give me a worker's compensation claim number. Like I said, very disheartening. Too many bad experiences to list.

We called Strines after the last HVAC business didn't work out. They had to order the part so we…read morespent a few days in the cold. As soon as the part came in they were out same day to install it and it only took about an hour. Thankful to have heat again, it was a cold Christmas this year and one I won't forget. Thanks Strines.

Total rip off. Have a computer pad and say the program says you system rated at a D-…read more A less than 5 year old A/C system that is working fine. Threw the 2 stooges out. Get ANYBODY ELSE!

I purchased a service membership with Home Climates for my Navien boiler and had Home Climates…read moreperform annual maintenance on October 12, 2023. I paid Home Climates $19.90 per month in a membership fee for annual service. Five weeks later, on November 22, the boiler stopped working due to an ignition failure. Home Climates came to fix it and billed us $289 to fix (see invoice). When I complained, they said I got a discount and if I wasn't a member, the service call would be $499. Actually I paid $528 for the call [19.9 x 12 months = $239 + the $289]. So what was the purpose of the membership and annual maintenance if not to ensure that the furnace will work through the winter? The part and labor for the igniter was guaranteed for 5 years per the invoice, but this was the second time in two years that they had to replace it. I never received a copy of the invoice for the first replacement and I had to request a copy of the most recent one on 11/27. The technician informed us that Navien told him that part should be replaced every 2 years, however, Navien tech center denies that. Even so, I question why it wasn't replaced on October 12, 2023. The part was covered under warranty! This boiler was installed new in January 2021 so it is less than 3 years old. I canceled my Home Climates membership after this, but I will hold them to that 5 year parts and labor for the spark igniter. Something certainly is wrong with their billing.

Leo Kob recently came out to our residence to troubleshoot an A/C issue. They diagnosed the root…read moreproblem as a bad compressor and proceeded to quote us for an entire system replacement, including a $650 "smart thermostat", to the tune of over $9,000, even though we clearly stated we will only be at the property for less than a year. We called a second HVAC company to come out for another opinion and a day later their diagnosis showed the compressor to be working and operating within normal operating parameters, and the system to be free of any refrigerant leaks. 30 minutes later our A/C unit was back up and running (after a minor component replacement) for a small fraction of the cost of a new system. Buyer beware - do not put your trust in this company - always get a second and even third opinion when dealing with systems of this magnitude. Either the technician was grossly incompetent or was instructed by ownership to purposely mislead us into thinking we needed a brand new system. This company's salutation states "Your Friends at Leo Kob Co." These people are NOT friends, they are an HVAC company that has totally lost my trust. I will be doing business elsewhere.

Leo Kob recently installed our heat pump and both their office staff and their technicians were a…read morepleasure to deal with. We are happy with the new heat pump and feel assured that they value us as customers and will continue to provide excellent service.

I had some plumbing issues and Isaac and his apprentice took care of them in a timely, efficient…read moreand professional manner. I am very pleased with the outcome. Definitely would call on them again.

This company could very well be great, but if you are under a home warranty please request a…read moredifferent company. They do 1.5 million dollars with First American Home warranty, which owner proudly stated. Their highest regard is serving the home warranty company and not the customer. We have a mechanical breakdown of our AC handler. We have no AC. The entire coil inside and outside is completely iced over. Tech stated he would return in 2 weeks after previously stating that the coil had a leak to check and stated it works, and it was. I linger frozen. He stated the home warranty company would not replace the unit, which we know is a lie since we have been a customer for 13 years. Then he took back the comment that the coil had a leak, blamed the blower and then said there is no diagnosis. He does not have the technical skills to diagnose an AC outage nor is he willing to state on insurance paperwork a replacement. Replacement should be stated due to age of system and coil leak. We had another contractor come to our house before the home warranty contractor and he stated the unit has a coil leak and needs to be replaced. York Mechanical was fired on the spot due to unwillingness to diagnose our AC outage. They also leaked excess freon into our yard. Tech said "I have to take what you say with a grain of salt," which is stating that I am lying about our AC outage. Can you even imagine being told this by a tech with your AC broken? He told us we turn our AC down too low at night and that is why it is frozen over. If you go with this company to do work with your AC out, they have a 2 week lead time at least. Under warranty while waiting for parts you will have no ac up to a possible 6 weeks. I do not recommend this company unless you want to have someone who does not want to truly help you and is more worried about pumping more business into his business via home warranty calls.

We found Travis when we needed a new heat pump/ac unit, and we have needed regular maintenance bd…read moreemergency services since, and every time Travis made time for us and was able to get us up and running on the same day. I found his pricing very reasonable and the follow-up care is top notch!

Our air conditioning died yesterday. My husband called Eberhart and they came right out! In a…read morematter of minutes, Travis found out that the fan wasn't working. He came back today with a new fan and had the air back on in about 20 minutes. I highly recommend these guys! Travis was friendly, professional and highly knowledgeable! Check them out the next time you have issues!

Had a pipe from bathroom sink that was causing havoc in the basement, had to cut water off to…read morebathroom & laundry room. Honestly wasn't prepared for the price that was given to us. I was at work in New York, and wife was there trying to figure out how to deal with the price at hand. The two men were professional as can be. They offered a program and paid for our bill straight up.

Fast, reliable service. Had them change an up flush pump for our basement toilet. They had the most…read morereasonable bid by far and got it done in half the time as other quotes. I'll be using JM Lapp again