1 star only because I can't give negative stars. Installed an entirely new HVAC system in my (82…read moreyear old) mother-in-laws house at a significant cost, two or three years ago. In the past year it has stopped working, including today when temp are in the single digits. The owner sat silently after I described the situation and said, "I am not sure what you want me to do". I repeatedly asked about getting a rep out from the unit manufacturer to evaluate the problem and the install. No dice, he simply ignored that idea. Then, on top of everything else, after talking over me multiple times, he hung up on me. DO NOT GIVE ANY BUSINESS TO THIS COMPANY. THEY DO NOT DESERVE TO BE IN BUSINESS.

I'm a week a new AC unit was out in professionally Was able…read moreto get someone out here in hours. 3 men installed

We had an outstanding experience with Ranck from start to finish…read more Our Heat Pump went down, the technician came out the same day. The office staff was professional, friendly, and kept us updated on the arrival time- which I really appreciated. The technician thoroughly diagnosed the issue, explained our options and was able to replace the failed parts. after providing us a quote for all cost necessary. no pressure, no up-selling. Fair pricing for high quality workmanship, I highly recommend them to all my family and friends.

I was disappointed with my experience contacting Ranck…read more I called to inquire about wet line disconnect services for a commercial property that is scheduled for demolition. Since this service appears to be listed on their website, I simply asked whether they perform that type of work. The representative immediately told me "no." When I mentioned that their website suggests otherwise and asked if she could verify with someone, she placed me on hold and returned asking for my name, company, and whether I was a third party. I explained that before providing all of my information, I just wanted confirmation that Ranck actually performs the service. Instead of answering the question, she insisted the answer was contingent on those details. I asked whether those questions had any bearing on whether the company offers the service at all, and she again stated that the answer depended on who I was. As someone calling about what could have been a significant commercial project, I found the interaction frustrating and unwelcoming. A simple, "Let me check and confirm whether we offer that service," would have gone a long way. I ended up thanking her for her time and chose to not pursue the conversation any further the whole experience was just very distasteful.

As a former employee of Strine's I was very disheartened by the lack of respect and felt…read moreunappreciated. I had one bad experience after another and they always had an excuse as to why it wasn't their fault . It basically boils down to the three owners not having the knowledge to run a business. I was overworked and extremely underpaid . And when I got injured during work hours they did not want to give me a worker's compensation claim number. Like I said, very disheartening. Too many bad experiences to list.

We called Strines after the last HVAC business didn't work out. They had to order the part so we…read morespent a few days in the cold. As soon as the part came in they were out same day to install it and it only took about an hour. Thankful to have heat again, it was a cold Christmas this year and one I won't forget. Thanks Strines.

Called about low water pressure in old house. Owner came out and gave us three options and told us…read morehe would call with estimates. - One month later....I called, no return call. - Two months later....I called, no return call. Gentleman that answered the phone was polite but mislead me to believe that I would get a call back each time. ALL I WANTED WAS A CALL BACK. If they didn't want the job, they could have told me instead of ghosting me. I have wasted months on them.

We have been a customer for quite some time. They are always prompt and efficient!........read more

Very professional experience. Mike arrived early and waited for my go-ahead before starting any…read morework. I stayed with him for most of the service, and he was incredibly patient in explaining what he was doing and answering all of my questions along the way. We ended up adding a UV light to help prevent mold and improve air quality, and Mike did a great job with the installation. Overall, it was a very pleasant experience from start to finish. I highly recommend Mike and would gladly work with him again.

Scheduled them to come look at my central air because it was not running properly. Guy came out to…read moreassess the situation and told me it was my duct work. He even stated "this will fix the problem." Well, guess what...it didn't fix the problem. I paid all that money for a repair that I was assured would fix the problem and got nothing to show for it. No offer of any type of refund for the ineffectiveness of their service...they came out once or twice more but didn't do ANYTHING to remedy the issue. So I was left paying for a repair that either wasn't needed in the first place or didn't fix the problem they assured me it would. The last guy that came out (apparently one of the owners) was very snippy and sarcastic about the situation as well. I wouldn't recommend these guys to anyone since they bilked me out of thousands.

Had a water heater problem on a Sunday. Eddie arrived 45 minutes after I called and quickly…read morediagnosed and fixed my issues. Excellent workmanship and professionalism. Will be my first call for any issue! Thanks, Steve

Our A/C system needed a new part and Mike came and took care of it with a fast turn around. He…read moreeven set up the system to make it more convenient to retrieve the filter and replace it. I'm a happy camper :)

Since we moved into our home four years ago we have had trouble with the kitchen sink drain backing…read moreup periodically. We learned that the problem was a large grease blockage from previous owners along the entirety of the line. It was only when Aaron came out that the situation was resolved. Aaron's knowledge of plumbing and his dogged determination to clear the line paid off. Using hydro jetting he was able to clear the blockage. Both Kantrell, Sr, the owner, and his son Kantrell, Jr helped greatly as well. We would highly recommend Jay Jay Mechanical to help wth your plumbing repair needs.

Very knowledgeable of my AC problems and were able to repair my units. My HSA warranty company has…read moresent 6 other companies out over the past 5 years and the other companies did not fix my units. Jay Jay Mechanical was the company that took care of my issues with the AC. I would highly recommend Jay Jay Mechanical for any issues with HVAC, plumbing etc. The work Mary Ann OLeary

They fixed our issues but forgot to change our sediment filter…read more They cleaned up all pipe cutting messes and were 100% professional which is huge. Prices were a bit high. The dispatch fee is baloney. When someone calls and says what they need, we don't need your dude to diagnose it haha. I'd definitely use them again but I'm not paying a scummy dispatch fee. Charger what it costs and pay your people. Don't be dishonest with bs fees (bc that's what you're doing). Your work is solid. Charge higher prices and be honest! Me and others will be back and respect you more!

We sprung a leak on a Saturday. I called several plumbers, and no one was open. M&M responded…read morepromptly and sent a plumber out. It took a few hours because they were busy. The plumber was knowledgeable and skilled. Problem solved! Other plumbers returned my call for help two days later.