Bought a new house and turns out my chimneys were a MESS. After many assessments and quotes we…read moredecided to go with Mr Chimney and are so glad we did. They definitely had there work cut out for them, both with the chimneys and the customer (we can be a little difficult ). They were responsive, communicated the issues and fixed and did great work! Could not be happier!

I chose Mr. Chimney Sweep because of his past reputation and his many years of experience…read more Unfortunately, I did not recognize the red flags that warned me of possible problems. My first sign was that shortly after completing the online form on a Sunday evening, I received a phone call that same evening advising they could be at our home the following morning. I was led to believe that this visit would be for an estimate; instead they showed up ready to clean the chimney. My second error was that I allowed them to go ahead and clean the chimney. What a quick and dirty job it was! Very little effort was put into the job. He used an ancient vacuum that blew soot around the room. A mess was left with no effort made to clean up. He did inspect the chimney with a camera. Please, seek out someone else for your chimney maintenance!!

Matt never emailed or text back an estimate after he was here. I text him a week later to ask him…read morefor the estimate....no response after 3 days.

Matt came was very professional and friendly. I would recommend him to anyone. I am selling my…read morehouse and he steered me in the best direction. A 5 star experience through the whole process.

Scheduled a fireplace/chimney cleaning and inspection for my built in sealed wood fireplace with…read moreair circulation motors. The service person started by asking the last time we had the chimney cleaned, and then advising we should have it done more often and recommending a schedule to follow by cords of wood used - this was helpful information. He then laid out a canvas tarp on the work area and advised it would get rather loud - it likely would have been quieter had they used a brush instead of those curled wires with the big balls on the end. As he started "inspecting" the firebox, the service person told me my damper was broken and that the handle didn't open it. My chimney doesn't have a damper, and what he was pushing up was the fire brick chimney cleanout plug (how did he not know that). He didn't believe me when I told him the handle was an electronic air inlet control, until I showed him the user manual, after which he said he'd never heard of such a thing. He proceeded to clean out the chimney and firebox while the other service person went outside, I presumed to do the chimney inspection. By The Way, they use those awful scented trash bags to collect the waste which, for someone with severe allergies, was pure torture! Near the end of his cleaning, I asked if he was going to open the lower grate and clean under the fireplace where the ash catchment is, and he responded he didn't need to, so I assumed he was able to somehow clean it from above. He was sure to thoroughly clean up the service area when finished. The second service person returned inside and, when I asked how the chimney was, his response was that it was fine. I commented about how quiet he was that I didn't hear him on the roof, and he said they use a drone to inspect it so they don't have to climb. Cool, can I see the pictures? He said they'll email them to me when they get back to the shop. I made my credit card payment and they left. Later, when I went outside, I found the bag of fireplace dirt and cleaning rags laid against the side of my house... luckiy just before the rain and wind storm for that day started. Then when I went inside to start my first fire of the season, I find that instead of somehow cleaning up the ash from above, his method instead blew it all over the underneath of the unit and the blower controls, and that the ash pan was now half full. Oh, and the service plug was put only partially back and upside down so that it didn't block the hole properly. I phoned the company, and a polite woman apologized for the situation and arranged for the service people to return later in the week to complete the cleaning, and also explained that their practice is to always leave the cleaning debris and waste for the homeowner to dispose of but that the service people are supposed to advise of this rather than just leave the trash outside. I also mentioned the photos from the chimney inspection and was told she'd be sure they were emailed. A few days later, the same service people returned. The original sweeper had a real pisser of an attitude this time as though I had personally insulted him, "what's the problem?!," and the other younger one was quiet but professional. They cleaned out the underneath of the fireplace quickly and left. Now here's the kicker... later that evening when I went to file my invoice and inspection report, I see they've noted that I have a brick fireplace with an insert and a brick chimney with a liner. NEITHER OF THESE IS TRUE. My system is a stand alone built in sealed wood burning fireplace with a stainless steel firebox, and a wood framed vinyl sided chimney chase with a double walled stove pipe! AND, I've yet to receive any photo proof of the inspection (it's almost 3 weeks). So now I seriously doubt the accuracy or even completion of any inspection that may or may not have been performed; I suspect these men were only "cleaners" and not "inspectors". I will not use this company again!

Lancaster Chimney Sweeps installed our liner for our wood stove 12 years ago and have been cleaning…read moreour chimney every year since then. I highly recommend them!

John did an AMAZING job for me! My furnace died in the…read moremiddle of the Blizzard of February 2026. He came out the same day, checked it out, diagnosed the problem, had the part the very next day. I wholeheartedly recommend his services!

John was very good about working with me on a limited time table. The work he did was quality work…read more He was very professional and worked with changes in my needs.

The company did some major work on my mobile home- replacing broken air ducts, installed all new…read moreinsulation snd skirting, and replaced underbelly- they were reliable, showed up when they said they would, did excellent work and kept me informed all along the way. Excellent pricing. Highly recommended !

I called them Saturday morning they came out around 5 pm fix my broken water pipes replaced the…read moremain water cut off valve in less than 2 hours I was impressed and very satisfied with their services and prices would recommend them anytime John Townsley Lititz pa

Used Joyland for gutter cleaning. They were extremely responsive and scheduled appt quickly…read more Price seemed very fair. Worker who showed up was very nice and knowledgeable. Would definitely utilize them again.

Used Joyland this summer for our gutters. Initially we tried to have our gutters cleaned by them to…read moresee if that would resolve our issue but unfortunately it did not. (While on my roof for the initial estimate, Kevin also noticed a seal that was dry rotted and brought that to my attention as something to fix as well which I really appreciated) So we had to replace our gutters. We switched from 5in to 6in. Every step of the process was done promptly and professionally. Every member of the team I dealt with were friendly and helpful. Even after the initial install when I needed one minor correction, I never felt worried that I was being blown off or lesser priority. I was not charged for the service until it was done to my complete satisfaction. Our new gutters are fantastic and look really nice too. And the 10 year warranty makes me feel secure that our investment was worth every penny. I highly recommend giving Joyland a chance for your next roof/gutter issue. This is a solid, competent company.

We bought our pellet stove and new mantle from them and Elizabeth and her team took care of us…read more Just had it all installed 2 days ago and we could not be happier. Prices were much cheaper than everyone else and we would highly recommend them.

I've always thought that this establishment was great and honest place to do business with until 2…read moreyears ago. I've purchased a new pellet stove about 2 years ago. When I brought the stove home and had it installed the problems started. To this date I've replaced every part except for the 2 blowers. When I notice another part needed replaced I confronted the owner and asked him what is he going to do about this stove. After arguing with him for about 20 minutes he told me he was tired of me coming in to his store with my problems because it was bad for his business and kicked me out of his store and told me not to come back.

Jerry cleaned and put a new thermopile in my fireplace. The first time I tried to use it…read morea week later, it would turn on, then shut off within a couple of minutes. This would happen every time you turned it on. I called Jerry many times as I had paid for the service I never received. After numberous calls, which he never answered, he finally called back, made an appointment, and never kept it. Two months later, I had to call another company to come out and do it right and it finally works fine. Would have given the work less than one star if possible.

Jerry was quick with a return phone call and setting up service. He showed up on time and saved me…read morea lot of money. Another company wanted to replace most of the internal parts (which were not needed). AFS cleaned everything and painted the black interior pieces. When they were done everything worked great and I didn't need to replace on single part. I will use them in the future and would recommend them to anyone.