Don't get me wrong, I love the smell of a campfire...in a campground...near a tent. I'm not a huge…read morefan of the entire fire smelling like a campfire every time we fired up our wood stove. So, we called Village Chimney Sweeps to find out why the stove wasn't drafting as well as it should. Now, there was a little mix-up in what time our appointment was. It got moved up but that seemed to get lost in the shuffle, but I'm not going to count that against the business. Didn't ruin my day and shouldn't ruin theirs. However, if you find they're running late, you might want to call to make sure everyone is on the same page. Once the chimney sweep was here, he was neat, courteous and very good with our curious dog who seemingly was entertaining a career change into chimney sweeping that day. He found an abandoned squirrel's nest in the chimney, took photos and showed them to us. Then, he went to work clearing the clog and left the house just as it was before despite having a bunch of equipment set up and the soot he sucked out. Before he left, he made a few recommendations to consider over the long-term to keep everything working well but didn't put on a hard sell. Even though I hope we don't have to meet under the same circumstances, I wouldn't mind if we did.

Just had an entire gas fireplace built and installed in our condo. Gary and Austin started the…read morebuild from scratch in an open corner in our den. We are very, very happy with the install and service we received from them. They were punctual and also precise with their design and workmanship. Couldn't have asked for more and highly recommend Village Chimney Sweeps in York .

Jack is one of the best people I know. He is fast, efficient, and cleans up after dirty work. He…read moresold me a Osburn woodstove insert that I can't keep from smoking. If the flue is cold after not running for 2 days it smokes my whole house up until the flue gets warm and draws a draft. I have had Jack out several times and he can't make it work. This woodstove is nearly useless as I can't fill my entire house with acrid smoke every time i let the flue go cold. I have tried everything and am ready to throw out a $7,000 investment.

Fast and professional service. Contacted me within half hour of arrival.Priced right. Highly…read morerecommended!

Alex came to my townhome today (during a snowstorm!!) and did a fantastic job cleaning and…read morerepairing my gas fireplace. He even painted both the inside and outside for me!! It looks and works great now. I will be using him for additional work as well (installing a fan in the fireplace). The price was also great. Swell guy overall.

On time, proficient, covered the floor, cleaned upon completion. Good job. The repairman did…read moreeverything I expected.

What an operation! First time experience, and it was great. Bryan is top-notch. He repaired and…read morecleaned our fireplace and we've been enjoying it during this winter's cold. His rates are very reasonable compared to what other operations quoted us and he doesn't try to upsell his services or products. Don't waste your time trying to find another fireplace company when Nova Fire Design is your best option. You won't regret it!

Our old fireplace was removed and new one installed. The beautiful stone work was completed by…read moresomeone he recommended. We couldn't be more pleased!!

This is an excellent company. Steve is amazing. Patient and kind. Happy to explain anything do you…read more Installation was smooth. Great crew. Excellent customer service all the way through from everyone. Absolute recommend. A+++ all the way.

Pride in your work - Integrity in delivering what you promise - Treating the customer as you would…read morelike to be treated. That's how I'd summarize our experience with Steve the Fireplace Guy. Steve and his team replaced our tired old gas log fireplace with a new, beautiful, full-enclosure gas fireplace. From the beginning of the project until the end, Steve and his team were friendly, courteous, prompt to reply, and genuinely took pride in their work. Steve made sure that at the end of the project, he was there to ensure that the inspection passed without any issues. He also made sure that we, as the customers, had an opportunity to ask any questions we had about the operation of the fireplace insert. Steve and his team also refreshed our 20+ year old gas lantern in the front yard, replacing the old mantle system with a beautiful gas flame and refinishing it from top to bottom. We could not recommend Steve the Fireplace Guy more highly. You will not regret selecting Steve over the competition.

was looking for wood stove and piping for a wood fireplace chimney. plan to move stove when new…read moreconstruction completed. they declined to even do an estimate! said we needed a "Level 2" inspection. told em wanted a metal pipe placed via the fireplace chimney. trrrible customer service. poor sales. won't even see the site. Went to competition and installed (stove and metal exhaust) without any hassles. Surprised they are still in business.

Great selection of quality outdoor furnishings on three levels. You ask for it-they have it,…read moreincluding dishware, grills, rugs, furniture sets and more. Truly a cornucopia of everything you would need for outdoor dining and entertainment.

I'm very pleased with the service that Saul provided and would definitely use Tim Whistler Plumbing…read more& Gas Fitting in the future. There was an initial mixup about the appointment time, but that was soon sorted, and Saul contacted me prior to his arrival and arrived on time. Quickly getting to work, he identified the problem with our gas insert. He was able to fix the immediate problem to return it to working order and then explained what was happening and why. He also provided what next steps would be for a more permanent solution. It was a very professional, friendly service call.

We needed some gas lines redirected, and Whistler was available quickly and offered a free quote…read more The employees were friendly and professional and pointed out some issues and made relevant suggestions. The work was agreed upon after we received the quote, and the service team were prompt and did an excellent job. These folks seem like honest businesspeople who don't try to upsell you. For disclosure, I also checked with Roto Rooter and they suggested a quote of $6,000 to redo everything, which was completely gratuitous. Roto Rooter was also incredibly rude over the phone and during my appointment window asked me do I still need someone to come out.

Came to my house to give me an est…read more Said He was booked till next year. Nice professional Gentlemen to talk with.

So happy with out fireplace. This company has great communication and they completed in 2 visits…read more My fireplace was in bad need of repair with cracks and unusable dampner and they did a great job. They even fit me in before Christmas ahead of schedule. Wasn't cheap but considering amount of work done I think it's been totally worth it. We've enjoyed several fires during this abnormally cold winter. Would recommend this company they know what they're doing.

We bought our pellet stove and new mantle from them and Elizabeth and her team took care of us…read more Just had it all installed 2 days ago and we could not be happier. Prices were much cheaper than everyone else and we would highly recommend them.

I've always thought that this establishment was great and honest place to do business with until 2…read moreyears ago. I've purchased a new pellet stove about 2 years ago. When I brought the stove home and had it installed the problems started. To this date I've replaced every part except for the 2 blowers. When I notice another part needed replaced I confronted the owner and asked him what is he going to do about this stove. After arguing with him for about 20 minutes he told me he was tired of me coming in to his store with my problems because it was bad for his business and kicked me out of his store and told me not to come back.