I was seriously impressed with my experience with Schaeffer mechanical. They were timely, respectful and fair. I called and they answered immediately, they had me scheduled for the next day! They were able to salvage my leaking mixing valve on my water heater and noticed that it only needed a new grommet. While they were at my house they also serviced my HVAC system and took the time to educate me on how to maintain the mechanical systems in my house. Overall their tech was professional, tidy, and friendly. I was impressed with the quality of work and I felt they did a good job. read more

By far the very best! Sheaffer Mechanical is the only company we use and always our first call! Good rates, good people, great quality work and fantastic customer service. Ryan, Susan and team have saved us several times in a timely manner! Most recently this morning when we had an issue with our air conditioning. We just cannot say enough, thank you so much! read more

Troy and Susan at Shaffer were very helpful, got my furnace fixed and running. Thanks!

Best people ever. Honest, on time, straightforward, & great explainers. The Shaeffer team is so friendly, we actually look forward to our yearly HVAC system checkups. They charge reasonable fees, too. read more

Emailed via website. No response. A week later, emailed via email account, no response. A week and a half later, called. Got voice mail. Left a message. No response. read more

Ryan was quick to respond and could not have been more honest with his quote. I own a rental property built in 1890. The new system was installed incorrectly and never work right from day 1. Ryan's quite was accurate and fair, the finale invoice reflected that. He worked with me long distance from TX and stayed in contact frequently until the job was complete. He arrived on time and completed this work on time. I could not be happier with the work and finale results of this repair. The system has never worked so well and the house is finally comfortable in every room. read more

I woke up this morning to no heat. For reference, it was a real feel of about 5 degrees. I called SO many companies, no one even had a tech that could get to me that day. Sheaffer Mechanical got back to me within the hour, had a tech there in two. He was so nice, so understanding, immediately made me feel better (I am uneducated in the heating/plumbing area and was freezing and freaking out). Had the issue fixed in a few hours, stuck around to make sure he covered all of the bases, and the price was insanely reasonable. He even offered a payment plan in case I couldn't pay same day. They literally saved the day and acted like it was their pleasure to do it read more

Sheaffer's was recommended by the prior servicing HVAC company in the midst of a snowstorm after a weekend without heat. Called Monday am, as we were certainly warm enough to sustain the weekend, and Ryan was at my home by early afternoon. From the initial phone call to the end result, service was friendly and professional. He spent extra time working to fully diagnose the situation, communicating with me throughout the entire service appointment. The service provided us with not only the necessary heat to ride out the storm but the overall operations of the furnace have been far smoother and quieter. Every dollar was well spent and very reasonable. His recommendations for future upkeep will be followed when spring finally arrives. read more

My wife and I just moved into the area and needed a brand new furnace and AC. I called Sheaffer based on the positive Yelp reviews, and I wasn't disappointed. Their pricing was reasonable and the communication was awesome the entire time. Troy was very friendly, knowledgeable, and timely each day. I wouldn't hesitate recommending this company to others. read more

After 5 days of no heat and 4 days of fighting with my home warranty company, I went rogue and called Sheaffer. Ryan was out the next day - he was polite, nice, fast and efficient. Great experience, I will use them again and recommend them to friends. read more

We are new to the area and chose Sheaffer based on their Yelp reviews. Troy and Ryan went above and beyond. We had a leaky hot water heater (Troy installed on a really hot humid day) and plumbing issues (Ryan). They both spent extra time explaining what was going on and why. Would definitely call on them again for help read more

Very friendly and skilled. Would have been 5-stars but the tech showed up quite late. I asked about that and was satisfied with the explanation. read more

I wish I'd have found Sheaffer Mechanical long ago as I've owned my own house since 1972 and had my share of the usual home owners' problems with plumbing, heating and electrics. However, moving forward, my central air which is over 25 yrs old and has had only minor problems I could fix myself. This time, I could not figure out what was wrong so I thought since my usual plumber has served me well, not 5 star but 4 star, I called them and bit the bullet of cost of coming out and diagnosing fee because I usually like to have at least 3 estimates but the way businesses work these days, estimates for repairs are not cheap. I didn't go with the first company even tho it cost me almost $150.. I kept checking webites, philosophies, prices and found Sheaffer's on Yelp.. I liked what the owner, Ryan, had to say about appliances and that he does not automatically suggest replacing things if they are able to be fixed. The reviews are really great, too. These things stuck in my mind even tho I was not going to invest in replacing the central air but go with window units if the Rheem could not be repaired. I called Sheaffer Mechanical, spoke with Susan, co owner and she was more than helpful so I decided to have a repairman come out, not positive I'd get the unit repaired but I just needed to hear another opinion! I am very, very happy with Troy and his expertise in diagnosing the problem, fixing the problem and giving me a great price. So, for less than what I had to pay the other company to just get here and diagnose, (Part of was which was wrong, too). I had all that plus the fix for less output.. Because I did have to pay the first company and Sheaffer's of course, the repair actually cost me more than if I'd have called Sheaffer in the first place. Now I know!! Gotta go get a sweater!! Thank you! read more

I would have had nothing but good things to say, but they have ghosted us and I am not sure if they are in business anymore. I left a message on Oct 13th to have them come out and service our furnace. I also sent a message on google, text and email and a following voicemail on October 20th. Still no response as of November 2nd. They have been servicing our heating/air and change our water filters for at least 4 years. We even paid for the extra preferred customer program which they were supposed to help us before new customers. They are great when they respond no complaints for their service. I did notice in December 2022 someone else had a review with issues getting ahold of them and they said to contact them on yelp they respond faster. The yelp messaging is now turned off. They did come out for our water filters after that persons review. I didn't want to have to look for someone else but now have to. read more

We are a new Shaeffer Mechanical customer and they came to fix our ailing heat pump. I was impressed with the level of expertise shown by Troy on the service call. He also made sure that I understood everything he did and why it needed to be done. He was very friendly and accommodating. But it doesn't stop there. I had a couple of questions shortly after his visit so I called the office. Susan answered the phone and was able to address my questions. She was professional and courteous and made me feel like I was their best customer. Shaeffer now has my business and recommend that you call them for your mechanical needs. read more

Ryan was a great help for me. I reached out to him to get a second opinion on an issue with my furnace that a different company had found. He was very knowledgable and courteous. He showed me step by step what he was doing and what the tests he was performing would accomplish. In the end, he was able to confirm my suspicions and report that my furnace was, in fact, operating just fine, albeit a bit old. He did not try to use any sneaky sales tactics and was just plain honest with me. He also provided some helpful advice with my current system that would hopefully prevent future issues. Although my furnace doesn't need to be replaced now, I will definitely be reaching out to Ryan and his company when the time comes that I need to replace my system. read more

We just bought a 135 year old house that needs a lot of work. My first, major concern was the boiler. After searching for HVAC technicians online, I found Sheaffer Electric and read all the glowing reviews. I called and set up a time for Ryan to come out. He arrived at the scheduled time and took a look at the boiler. After servicing the boiler, he ran the system to make sure it worked. He also explained the system and how it functions. While he was explaining everything, he spoke to both my husband and myself. This is important to me, as a woman, because so many service technicians focus on the man. Since then, we have had Ryan out a couple more times. Most recently, he was out with John to complete some electrical work. Again, they arrived on time and completed the work in a professional manner. John is equally as knowledgable and professional as Ryan. I cannot recommend Sheaffer Electric enough. Service you can count on, along with professionalism and vast knowledge. As long as we have work within the scope of Ryan's ability, he will be our first call. read more

I was looking for a HVAC business to do maintenance on both my heater and AC units since it has been a while. There was some issue with my heater going on and off every so often so I called and asked for a quote for yearly maintenance and explained the problem with my heater, Sheaffer quote a very reasonable price for the yearly maintenance and was able to book an appointment within 48 hours. Troy showed up at the appointed time with a ready to help attitude. He was very professional, told me the problem and the cost to fix it. I was pleasantly surprise for such an affordable price for the visit and the services. Overall, my experience with such a nice and professionalism team from the receptionist to Troy at Sheaffer that I will definitely make this business my go to HVAC people. I highly recommend this business to other family members, friends and even strangers reading this thread. read more

Happy with quick service, easy ability to obtain quote via yelp app. Overall satisfied and would recommend

I couldn't be more satisfied with Schaeffer Mechanical. The quality of their work is excellent as is their customer service. What impresses me the most, however, is their integrity. For example, I will need a new air conditioning unit relatively soon and was torn between nursing the old one along for awhile and buying a new one. Being aware of my concerns about the environment, Troy told me a new and less toxic coolant will be available within the next two years. He could have sold me a new unit right then and there, but chose to provide information that caused me to decide to wait. That's integrity. read more

We have used Ryan and Sheaffer Mechanical for many repairs and installations for HVAC, plumbing, and electrical work. Over the years, Shaeffer Mechanical has grown larger and added personnel. What has not changed is their quality of service. Ryan and/or Susan are quick to respond to requests for service (even on nights. weekends, and holidays) and the work is done on a timely basis for a fair price. We had plumbing problems over the Christmas holidays and Ryan got to us quickly to repair them. We've had fairly numerous issues with our HVAC system but Sheaffer Mechanical has always been able to solve them on a timely basis. Once, when a part was needed to repair our heating system in the winter, Ryan drove 4 hours round trip to get the part quickly so we weren't without heat. Sheaffer Mechanical has our highest recommendation. read more

I've hired Ryan on many occasions for work at my home and business. Always timely and efficient, very hard-working and trust-worthy. I would highly recommend calling Ryan for any job, I have always been happy with the work and prices. read more

I do reviews to help people save money on home improvements and save a few bucks along the way, so this review is sent to numerous rating sites. First off I would like to say these guys were great, making sure we had heat during the cold nights up to replacing two oil tanks. They also made sure all their other customers stayed warm which caused some scheduling changes. My goal is to get the best possible price and have the tech still be able to make good money that's fair to both the company and the customer. We dId hold off on getting the boiler/furnace done at this time due to lack of funds and cost of parts. I would work with them again in the future and would definitely recommend them, mainly because they are one of the few local companies that I've dealt with that genuinely care for their customers and are honest. That's hard to come by these days! That being said the job became overwhelming because of unforeseen circumstances and I was only able to give them 4 out of 5 stars because no written estimate was given before work began. This made things a little confusing on both sides mainly due to the price of materials and labor cost. I received the invoice after the job was completed and Ryan sat down with me and was willing to negotiate the final unforeseen cost. I should have demanded the estimate before allowing them to start the job. I recommend that everyone get an estimate it protects both the customer and keeps the company from losing money. Thank you Ryan and Troy for doing the tanks and working with me. I look forward to working with you again in the near future. Revision: After thinking long and hard about this review and reachhing out to fellow surveyors I was told it was up to me to give them back the fifth star for working with me and making things correct. After reading all the other reviews I felt it was fair even with some chaotic moments at times to edit this review. Five out of five guys thanks again. Please quote all jobs and you guys should have no problems staying busy. read more

Would absolutely recommend Sheaffer Mechanical for electrical and plumbing needs! Ryan was very helpful on the phone, and helped me explain what services I was needing (I'm not the most fluent in electrician language). He was punctual, completed all of the work I needed and the pricing was very fair. Will definitely use them again! read more

I had electrical work done by Sheaffer Mechanical. I was able to schedule an appointment the same day and they arrived promptly. Very professional and was able to diagnose the issue fast. Highly recommended! read more

Ryan at Sheaffer Electric & Mechanical delivered outstanding customer service and product. I needed to have an AC until replaced quickly, in the middle of summer, at my rental property. Other companies I contacted had a two week wait for just an estimate. When I called Sheaffer Electric, Ryan answered and was more than happy to discuss the issue I was having with the AC unit, and was able to stop by my property in between other jobs for an estimate, the same day. The quote came in at half the cost of a previous quote I had obtained from a different company. The work was completed just a few days later. I definitely recommend this company to other homeowners, and will be using them in the future! read more

I left a voicemail requesting someone to give me a call about getting a quote on some a/c install work. No response. Called, 2 weeks later, and left another voicemail request. No response. It has been 6 weeks and still nothing. If they are to busy or don't want to do it at least they could return my call and say so. "0 Stars" read more

My husband and I knocked out all the power on one side of our house while trying to secure a shelf to the wall studs. We called Ryan at Sheaffer Electric just to get an estimate, however not only was he able to give us a very reasonable estimate over the phone, we were able to get an apt for that same day. He was on time, fast and professional and the job ended up costing less then we anticipated! I would definitely suggest him to a friend and I will be giving him a call should we have any electrical needs in the future! Great service and great price!!! read more

Ryan got back to e quickly when I contacted him for immediate service. He scheduled an appointment for the same day and arrived on time. He diagnosed and fixed the problem with mufas furnace within about an hour. He was polite and professional. I will definitely be calling him again if I need service in the future. read more

Ryan called to say he'd be a few minutes later than scheduled, was very courteous and did a great job, all at a very reasonable price. Highly recommended. Will use again. read more

Started having central A/C problems spring the recent heat wave. On a weekend. System kept tripping the breaker. I left a msg for Ryan on Saturday night asking if he could come Monday Aug, 15, if the system Hung on through the weekend. We'll it was touch and go, but it kept working as long as it was reset. Ryan returned the call on Sunday and we arranged a time late in the day. Long story short, his response and communication was excellent. He called about 30 minutes before he arrived at the appointed time. He spent almost 3 hours there checking, cleaning and tuning this almost 40 year old unit. I thought I would need a new unit, but he got it working well. I would recommend Sheaffer to anybody. read more

The best electrician I have ever worked with! Responded incredibly quickly and was at my house right when he said he would be! Explained everything he was doing, helped me diagnose the problem, talked my wife and I through the problem and the solution and was able to fix it quickly and VERY reasonably priced! I will use Schaeffer for any needs I have in the future! read more

Ryan installed a new light in my dining room. He was super efficient -- arrived within hours of me having called him to schedule -- and the project took him no time at all. No mess, no fuss, and very affordable. I will definitely be using Sheaffer Electric & Mechanical in the future! read more

Excellent! I returned home from a trip on father's day evening as the sun was going down to find the AC out. As I tried to reset breakers the power box the main breaker tripped and I could not reset it. Therefore, I was now in a darkening house with no air-conditioning or power. I found Sheaffer Electric & Mechanical on Yelp and called them right away. Ryan was reassuring on the phone and quick to respond. He had the power back on pronto and the AC working back to full capacity within a day. He offers thorough explanation of the issues and provides choices. He is reasonably priced, trustworthy and detail-oriented. I would absolutely recommend Shearer Electric & Mechanical for any of your home repair needs! read more

Nothing makes me more anxious than having to call a service when you have no personal references or history with them Well, luckily, thanks to the reviews on Yelp and elsewhere, we called Ryan Sheaffer and wow are we glad we did! We had a problem with a complicated switch that was beyond my hub's capabilities because he tried and we had no lights over the kitchen island. I had no idea how much or to what extent the problem would be to fix but I called Ryan on Thursday and he was here on Friday at 9:00AM as promised. He was super professional, very friendly, talked the problem through with my husband, took his time to answer any questions and fixed it! I wrote him a check that I felt was very fair. I've had experiences that have left us reeling when a job took 10 minutes and the bill was 3 times what you would guess....this was NOT the case with Ryan and we'll be happy to call him anytime and we'll recommend him to any friends looking for an electrician. Thanks for a good experience, Ryan!! read more

I have used Sheaffer Electric on two occasions. Ryan is gem! He is professional, prompt and affordable. Wish I had used him in the past. I can't say enough about his service!!! read more

I would give 10 stars to Ryan if on the scale. He just installed and trouble-shot four very high-tech and complicated thermostats. Two were defective and had to be exchanged yet he was persistent, efficient and very knowledgeable - thankfully tracking down the problems in the thermostats, not my HVAC. He was very professional and flexible with scheduling and very reasonablely priced. Highly, highly recommended. read more

Today (Martin Luther King Day) the temperature was in the high 20's and Ferrell Gas just shut off my gas because of a small leak. I called a total of three plumbers and the first two had little to no customer service and one I even hung up on because the receptionist was that rude. I called Sheaffer Electric & Mechanical and right away I spoke to the owner/plumber (Ryan) and he was unbelievably friendly, knowledgeable, and willing to come out today so that our pipes did not freeze. When he arrived he immediately got to work and started all the testing to get this fixed fast. His prices are absolutely fair and not at all outrageous. I will be recommending him to everyone that ever tells me they need a plumber or electrician in the York/Lancaster, PA area!!! Thanks Ryan you were awesome!!! read more

Knowledgable, reasonable, and honest. I couldn't have been more satisfied with the service I received. Highly recommended.