Updated my review again. They did come out again, and seems…read morethe issue stemmed from another install error. Our system was slowly leaking refrigerant until it was out. I'm hesitant to say it's fixed, we will see as time goes on. Currently we have working minisplits. The AI is extremely frustrating to talk to, I hate it. We have had several install issues with our minisplits in the 2.5y since topline sold and installed them. First they leaked all over our walls, now they have a refrigerant error and don't work at all. They charged $14,000 for subpar equipment and installation service which could have gotten us a reliable brand like Carrier or Mitsubishi as well as reliable service from a trustworthy HVAC company. $14,000 is fine for a 10y+ reliable system, 2.5 years and having to have the company out over and over again? And they want to charge to come out again which I understand business wise, however we shouldn't be having these issues to begin with on a new $14,000 system. Stay far away from this company. I will update my review if they make this right. After a lot of back and forth they should be out Wednesday.

The word service in the world. Mike the first technician who came said he fixed the leak and…read morecharged us $600 for freon. Said it's good for at least a year. After a week we don't have cool air anymore. Second guy Ray who was a senior tech showed us the pipes are frozen and shut down our AC and said there's no more Freon. Third guy Albert said the controller needs replacement. We still have no AC for a month now. We asked AHS to send another company for a second opinion. Ever since Topline has been harassing us with phone calls and making excuses to not refund the $600 refund for the Freon they charged us. We will never recommend them to anyone.

We've been customers of Neffsville for HVAC for almost 20years. Due to extreme heat and break downs…read moreNeffsville called an asked to reschedule our regular service date. We agreed. Caleb Groff showed up four days later right on time. During service he kept us appraised of his progress and answered my questions while he was working. Caleb was friendly, personable, patient and professional while doing the service. Afterward he stood in our kitchen and went over everything he did, what he found and how the HVAC was performing. He did a fantastic job! Excellent service. After Caleb left we received and detailed report of all service that was done and the condition of our HVAC system. We have a service contract. This cost us $98. A great value.

Got a air conditioner and heater about one month ago. Has not worked since it was installed…read more It kept freezing up and they told me it's the floor vents are covered and maybe the vents are torn. So they don't do duct work this is like selling a car and can't change tires. Got another company to check them out. They said they were fine and checked out the system and found numerous code violations. Called the original company back up and the boss is on vacation so I guess I need to wait. Gave them till today so tomorrow I will be checking with a lawyer as my health can't take the humidity.

My sincere appreciation for a flawless appliance purchase and delivery, LHBrubaker team!…read moreI was welcomed professionally and helped with every detail by sales associate Kathy. I liked the "family" feel of everyone making me feel at home and sharing information freely to help me make the best selection for my budget. The sales floor was easy to navigate and compare models. I scheduled my delivery for a Monday with a request to have it by 11:30 so I could be on time for my work day. Mark and Andrew pulled up at 9:30. (I know this cannot always be promised). They had all the ladders, tools, and connecting equipment for every contingency needed for the installation in my 1854 house. ( I know that is this company's norm - but I have had poor experiences in the past where there was not readiness or ability to do the work needed.) Their courteous professionalism and careful skill made the installation of my new washer and dryer a delight. It was great that they stayed to run the machine through a cycle and make sure everything was leveled and operational. I have found my appliance store for any future needs. Nancy from Mount Joy

This company could barely install any of our appliances. They tried three times to install a brand…read morenew dishwasher and each time they either forgot the correct parts or sent the wrong installer for the job. They installed the wrong water line to our fridge. We ended up having to go direct to the manufacturer for parts and finish the install ourselves. LH Brubaker after three install attempts completely ghosted us.

We had a great experience with a less than great issue at our home. Sean & his crew were…read moreknowledgeable, personable & communicated well in terms of when they would arrive & did not detour from that plan. I appreciate a contractor that communicates & delivers what & when they say they will. You get that with SA Way - I highly recommend!!!

two guys showed up on time...they came up with a workable solution to install a water purification…read moresystem....finished the job in a little over 2 hours. They were knowledgeable and reviewed instructions after to job was completed. Would definitely hire them again.

AC has been down a week waiting on a part. A week now, they just offered me 2 window units? Really…read morebetter late than never? I got the part # talked to a friend in the industry and he gave me a site that had 24 on hand? They really exhausted their options trying to find the part to get it fixed! Super frustrating! Still have to wait 3 more days which will make it a week and a half! Oh during early July heat. Not good!

We have had them servicing our home for decades. They are very good. It is a seamless process…read moregetting deliveries and paying for them.

The company did some major work on my mobile home- replacing broken air ducts, installed all new…read moreinsulation snd skirting, and replaced underbelly- they were reliable, showed up when they said they would, did excellent work and kept me informed all along the way. Excellent pricing. Highly recommended !

I called them Saturday morning they came out around 5 pm fix my broken water pipes replaced the…read moremain water cut off valve in less than 2 hours I was impressed and very satisfied with their services and prices would recommend them anytime John Townsley Lititz pa

We had an outstanding experience with Ranck from start to finish…read more Our Heat Pump went down, the technician came out the same day. The office staff was professional, friendly, and kept us updated on the arrival time- which I really appreciated. The technician thoroughly diagnosed the issue, explained our options and was able to replace the failed parts. after providing us a quote for all cost necessary. no pressure, no up-selling. Fair pricing for high quality workmanship, I highly recommend them to all my family and friends.

I was disappointed with my experience contacting Ranck…read more I called to inquire about wet line disconnect services for a commercial property that is scheduled for demolition. Since this service appears to be listed on their website, I simply asked whether they perform that type of work. The representative immediately told me "no." When I mentioned that their website suggests otherwise and asked if she could verify with someone, she placed me on hold and returned asking for my name, company, and whether I was a third party. I explained that before providing all of my information, I just wanted confirmation that Ranck actually performs the service. Instead of answering the question, she insisted the answer was contingent on those details. I asked whether those questions had any bearing on whether the company offers the service at all, and she again stated that the answer depended on who I was. As someone calling about what could have been a significant commercial project, I found the interaction frustrating and unwelcoming. A simple, "Let me check and confirm whether we offer that service," would have gone a long way. I ended up thanking her for her time and chose to not pursue the conversation any further the whole experience was just very distasteful.

Steve did excellent work when installing water softener with carbon filter at our home. He tested…read morewater, answered questions, gave us a competitive quote, and certainly very knowledgeable. Steve returned within a week to install everything in just a few short hours. About a week after installation, some things came up with our adjustment to the water and Steve was really attentive in coming back to offer some ideas. We don't know what caused our issues with adjusting to the new water, but the fact that he was so quick to return to help did not go unnoticed. Do yourself a favor and call Steve for water needs!

From the owner: Our mission at HQ Water Solutions is to help each customer achieve high-quality water. Our services…read moreinclude the professional installation, maintenance, and repair of various home water treatment systems, including water softener systems and home water filtration systems.