I was disappointed with my experience contacting Ranck…read more I called to inquire about wet line disconnect services for a commercial property that is scheduled for demolition. Since this service appears to be listed on their website, I simply asked whether they perform that type of work. The representative immediately told me "no." When I mentioned that their website suggests otherwise and asked if she could verify with someone, she placed me on hold and returned asking for my name, company, and whether I was a third party. I explained that before providing all of my information, I just wanted confirmation that Ranck actually performs the service. Instead of answering the question, she insisted the answer was contingent on those details. I asked whether those questions had any bearing on whether the company offers the service at all, and she again stated that the answer depended on who I was. As someone calling about what could have been a significant commercial project, I found the interaction frustrating and unwelcoming. A simple, "Let me check and confirm whether we offer that service," would have gone a long way. I ended up thanking her for her time and chose to not pursue the conversation any further the whole experience was just very distasteful.

While I was at work this Saturday past, our downstairs toilet began vomiting sewage. My son…read morecalled me to ask who to call. I told him Ranck and he called me back a few hours later to tell me how wonderful they were. They showed up, were cheerful, pleasant and professional, and got the whole mess under control in a surprisingly short time. My son was overjoyed that everything went well and said make sure you thank them and give them a stupendous review !! They have helped us other times too, and we greatly appreciate them.

Great SERVICE!!!!!!!!! Quick and reliable…read more I felt that they did everything they said, plus the price tag. We went 30 hours without water to the house but I was told by the York water company that I might need to wait days till I find a plumber to start my job. I feel very lucky that I got a referal to contact E&S. I hope if you need a plumber, at least give them a call.

When you choose to live in and love an old home, you need to have companies you trust at hand, and…read morethat's why we continue to use E&S Plumbing and Heating for the last minute emergencies, planned work, and everything in between. Knowing that Lloyd and Zach are knowledgeable, and thoughtful about how they approach their work, and the homes they're entrusted with is why we have recommended them and continue to do so. A few mornings ago we discovered water in the basement from and unknown source, they walked my husband through a whole house shutoff until they could arrive and worked on first round diagnostics of the possible issue. We followed their guidance and upon their return (when things were dryer lol), they were able to diagnose within a very short time and with impressive accuracy to mitigate further damage and resolve the issue once and for all. Again, we could not recommend them enough. Rachel & Jim - Old East York, PA

Incredible service with our biggest plumbing job to date. The job became way more involved than…read morethan they bargained for but they stuck with me and were very fair with their billing. Super appreciative!

Tim has worked for me many time in the last thirty years. He has mostly been good, and reliable and…read morepriced well. I asked him to give me a quote on a job back in March. He showed up quickly and and gave me a ballpark price but would check on the parts and get back to me. I've followed up with his office staff at least once a month for the last six months. He never gave me a quote or even bothered to do me the courtesy to return my call. Mostly he works great if you can get him but don't expect to get him. I'd give him a higher rating if he would at least return my call. Even if he had to say forget it!!!

I have been with Rhoads for over 40 years they are great to work with I would recommend them highlyread more

This was our third time working with these folks. They did a great job for us everytime! We needed…read moreto replace our toilet and had no problem getting an appointment to fit our schedule. The afternoon before our appointment we discovered our replacement toilet would not fit. When we called to cancel our appointment, the phone operator asked us a few questions about our bathroom and what we were looking for. They were able to get us a new toilet for our scheduled appointment! They arrived on time, with a toilet that fit perfectly and matched the rest of the fixtures as well. They were in and out in no time at all and they even took our old toilet away for us!

I have been a customer of JK Mechanical for over 20 years. In my opinion, they started out great,…read morebut lost their way. This review is about the service I received about fixing my 15 year old mini-split unit. History: The outdoor unit is located on a flat roof. I recently had the roof redone and the roofer told me they had to lift the untit six inches to get the new roof material under it. He warned me that this could cause a leak. A very slow leak, but over the course of a year, the unit worked less and less until it finally would not provide hear or cooling. I agreed to have have a technician come out to evaluate my unit and estimate the repair cost. The charge was $150 The technician arrived and inspected the equipmen. He told me bad news. 1. The system was FLAT, meaning that all the refrigerant leaked out. 2. The system uses outdated R22 which is no longer manufactred and remaining stock is very expensive at $300 a pound 4. My system requires 5 pounds so the cost of the refrigerant alone would be cost prohibitive at $1500. 5. The technician called the office to see if they would give a repair cost. They said No. The system is unrepairable. I was ready to install a new minil-split. I got 3 estimates, all around $5000. JKs estimate was $2500 higher. I decided to call another company and they sent a technician out. This is the interesting part! A. He inspected the outdoor unit and said it was obvious where the leak was because of staining at a flair nut. B. He said the system was NOT FLAT and still had some pressure so that evacuation would not be necessary. C, He said that there are drop-in replacements for R22 at reasonable cost. D. My system requires 2 lbs, not 5lbs. He tighted the nut and charged that system and charged me $400 In conclusion, My "unreparable" system was fixed and is working properly for $400. I called JK Mechanical to inform them that I was unhappy and wished to speak to someone in authority. They gave me the human resources person. I explained that their web site talks of unparalled knowlege and expertise, and that my experience was not that. I explained that the JK tech said the system required the outdated R22, but did not tell me about drop-in replacement options. He said that system was flat, and it was not. He said that it required 5 lbs, when it actually requires 2lb. He said that the system was not repairable. It is repaired and is working fine for the last two months. I told her that I was not renewing my service agreement for my home's main HVAC system and that after 20+ years, I was leaving JK Mechanical because my confidence in them was lost. She said that she understood how I felt and would pass along my comments. After paying a service agreement for over 20 years, I thought that recieving a follow-up call would be nice and the mark of a customer focused company. I was wrong. No communication. My confidence in JK is lost. How can I be sure that if my main system breaks, that I'm given the correct advise. The other company earned my business.

Terrible I have spent close to $40,000 with this company…read moreover the last 25 years having a geothermal heat pump system installed and then replaced with a new system, along with other plumbing projects. Last week I had a water heater that started leaking and was under warranty. Technician stated that I would only pay for labor to replace. Technician was there less than 3 hours and my bill was $890.00. Called to ask why bill was so high and was told they charge $189.00/hr and the rest was for "storage of the water heater and pipe fittings". So $300 to store a water heater and a few pipe fittings in addition to a rate of $189.00/hr Absolute highway robbery Never doing business with this company again

Full house and clogged sewer line spewing raw sewage into the street on New Year's Day! Called R…read moreand B and they told me about their holiday emergency fee which seemed reasonable to me (this was an emergency). Then the tech called me from his other job to let me know he was finishing up and on his way. It was a mess but he had it fixed in less than an hour. Great response, explained what he was doing and did a great job for a fair price. "Before" pic below!

Best around Usually same day service without breaking the…read morebank I've used them 7-8 times

They fixed our issues but forgot to change our sediment filter…read more They cleaned up all pipe cutting messes and were 100% professional which is huge. Prices were a bit high. The dispatch fee is baloney. When someone calls and says what they need, we don't need your dude to diagnose it haha. I'd definitely use them again but I'm not paying a scummy dispatch fee. Charger what it costs and pay your people. Don't be dishonest with bs fees (bc that's what you're doing). Your work is solid. Charge higher prices and be honest! Me and others will be back and respect you more!

We sprung a leak on a Saturday. I called several plumbers, and no one was open. M&M responded…read morepromptly and sent a plumber out. It took a few hours because they were busy. The plumber was knowledgeable and skilled. Problem solved! Other plumbers returned my call for help two days later.

Charged $200 more than what he quoted for the job and the kicker is I helped him with the repair!…read moreParts used for the tub/shower were very overpriced even though he said they were commercial grade - the tub drain developed a rust blister already (commercial grade). Get your job quote in writing first and beware of his overpriced commercial grade parts!

Michael is caring, professional, and honest. Anyone would be lucky to have him as a plumber…read more Harriet Mantelmacher