What a great response for an Emergency call placed at 6 am on Saturday morning!…read more The repairman, Ed called snd stated he would be at our house around 730 am and was prompt. He got some info and was able to fix our furnace on the coldest day of the year so far! Definitely recommend the company!

Please get at least 3 estimates before you sign with them. When we checked after the fact we were…read moreovercharged. They refused to give us an itemized receipt, time and materials. Stay away!

Very quick and helpful. We're able to identify the issues and fix it. Price was very reasonable…read more Would highly recommend.

Drain doctors did a phenomenal job diagnosing and repairing my collapsed sewer line. They showed up…read moreon time, completed the job on budget, AND handled all the permits and township issues. Couldn't be happier with Drain Doctors. Shout out to Jill for being so nice and accommodating for us.

David Potts, a plumbing expert for Handyside is A-ONE!! One…read moreof the most thorough, knowledgeable and polite repairman that has walked thru our door. We will be Handyside customers from now on, and will always request David as our repairman. He identified the problem, had all the parts & knowledge to fix the problem and checked that everything was in working order after fixing it. Thank you again, David!!!

This company may well be reputable the majority of the time. Based on the preponderance of good…read morereviews I have to assume that this is the case. BUT they were highly DISREPUTABLE towards us. I'd give zero stars if I could. Emergency Hot water leak. They came out on a Sunday and replaced the cold water valve. Everything was fine until they gave me a quote for replacement. It was more than double the national average. When I asked for a itemized breakdown they said they couldn't provide that because of their "Task based Pricing System". I called BS. They have the numbers, they just are not willing to share them. But, because I was under duress I agreed to the price. I slept fitfully that night. Next day, I did some research and reconsidered. I called them back giving them a chance to adjust the price but they would not...nor would they divulge unit cost or labor rate. I calmly explained that they OBVIOUSLY HAVE those numbers otherwise how could they arrive at the "task based" final number to charge? Wouldn't budge. I subsequently got a quote from a local "Mom and Pop" plumber that was less than HALF! Within 4 hours of the call I had a new unit installed the old one hauled away and I saved myself $1400. It would have been even more savings, had "Handy-in-my-pocket" not GOUGED me for the little bit of work they actually did on Sunday. $275 (emergency call, understandable and agreed to) $375 (cold water valve change, 30 min tops OUTRAGEAOUS) $75 (cancellation fee, Really? Charging me because I caught you trying to take advantage? Un flipping Real. TL/DR Task Based Pricing is utter BS. It benefits THEM not YOU. Reputable companies show you their work. If they are not willing to so, they are HIDING something. It is the polar OPPOSITE of transparency. An analogy: Say you went into a restaurant you had never tried before expecting them to hand you a menu. They don't have a menu, they have "meal based pricing". Its $100 to eat here. You reasonably say to the server, "that seems really high, how much is the appetizer, the entree and the dessert and what exactly am I getting?" The response, "I can't tell you that". It seems like way too much, but you are really hungry so you agree. Your meal is fine, but you estimate that it really should have cost $50 or less. Would you ever go back? I hope these shysters enjoy the (at least) $200 they overcharged me for the work. It will be the last $$ they ever see from my family, friends, coworkers, neighbors and anyone else who will listen to me. I've read their smug answers to other complaints....don't buy it. This is a simple equation..... They tried to take advantage of my family by charging us $3000 for a $1400 job. This was even after I opted into their Handy Happy Advantage Partner Plan. (I have already backed that cost out of the above number, the real bill was to be closer to $3500) . When I Called BS, they confirmed their proclivity for GOUGING by over charging for the small job they actually did AND hitting me with a cancelation fee for backing out of a terrible, terrible deal. Shame on them for making a bad situation worse...a lot worse.

The company did some major work on my mobile home- replacing broken air ducts, installed all new…read moreinsulation snd skirting, and replaced underbelly- they were reliable, showed up when they said they would, did excellent work and kept me informed all along the way. Excellent pricing. Highly recommended !

I called them Saturday morning they came out around 5 pm fix my broken water pipes replaced the…read moremain water cut off valve in less than 2 hours I was impressed and very satisfied with their services and prices would recommend them anytime John Townsley Lititz pa

They were quick to reply and scheduled my service as soon as possible. The price was very…read morereasonable. Ken was very knowledgeable and provided me with good information on my service. I would recommend him to friends and family.

Excellent customer service over the phone down to the actual services. Would use again.read more

Called them to service a an AprilAire humidifier. Quick response brought a service tech who was…read morevery knowledgeable. The problem was partially a saddle valve on the water supply. The supply line was repaired and the humidity tested. Could not get the 45% humidity I wanted, but an explanation from the tech was that rarely could you achieve this unless a steam humidifier is installed. Too expensive for me to consider. Getting 35 to 40 % humidity which I accept.

Awful tech and absolutely terrible customer service!!! And unless you house looks like something…read moreout of House Beautiful and smells like Spic and Span don't let the tech initials of S. S. into your house. He did nothing but complain about the cat smell from the second he came in the door. My house does nit smell. I just had another of their techs in my house a week before and he managed to stand in that same room and talk for 15 minutes. I also had 2 other people in there and no smell. Anyway I suggested since he thought it smelled so bad to just leave and I would reschedule with some other tech. Nope he decided to stay. So I sprayed to get rid of the smell that wasn't there to start with. He went back to the office and told them he was violently ill after he left due to the conditions and smell. So they told me they cancelled my service contract!!! Wait. WHAT? Because of this techs B S. I said send someone out to check out the basement and see he gave them BS. Nope won't do that. But we'll cancel your contract and refuse service. My opinion. Jerk move! All based on 1 persons perspective. Don't bother to talk to any other service techs that have been there from their company. Why waste your time getting the truth. I have used this company for over 20 years. Moving on to a company that cares about their customers and cares about the truth. ​

Brian is the best around and other companies call him when they can't get it done. As well as…read morebeing excellent at clearing clogs and performing preventive maintenance on our plaza's sewer lines, the prices are much better than any other contractor I've dealt with over the years. Because of this, I only call Wizzard and his response time is excellent. It's no wonder he's super busy every day and seemingly every time I call for service...which has been a lot (unfortunately) lately. Best prices and service make this my go-to poo remover!

Charged me 275$ to show up for less than an hour and stick a camera 12" down an open pipe for…read more10min. No actual work performed or materials used. Poor business structure. Beware. Ask for pricing before they do anything.