I had to connect to public sewer and used this firm, not just for my hook up but the township was going to allow whatever firm I chose to install the tap in, at the township expense.
Jes came out and ask me what bushes I didn't mind losing to connect the 60 plus foot pipe from my sewer to the township sewer tap in. We discussed 2 large bushes that may need to come down to connect, which I could understand. It was to be a 3 day job, one day for the sewer tap in to be installed for the township and 2 days for my hook up. He then said that a portion of my fence needed to come down temporarily to do the job but that they would put a temporary fence up to keep my 4 dogs from leaving the yard. I gave him the job because I told him he was the only company that seemed to take it seriously that I only worried about my dogs getting out of the fence and my plants, bushes etc being taken care of. He thanked me for the job and said he would take care of both of those things.
He texted me the night before and said he would be there at 745am to do the tap in on my neighbor's yard. I replied I would not be there until 830am. He didn't reply. I arrived at 835am to see that my fence was already down, although they were in my neighbor's yard installing the tap in for the township. I yelled over to him , "Hey, what about the temporary fence?" as I had to let my 4 dogs out and Jes's incredibly nasty reply was to say that tempers are high on this job and I was late. The job had just started 45 minutes ago, and this was not the same guy who gave me the estimate.
Interesting, since he wasn't even working on my portion of the job yet, so why was the fence down already and he specifically knew I only cared about my dogs and not having my bushes and trees destroyed.
Realized I should probably have gone with someone else at that point, as he was a totally different person than when he gave me the estimate. I went out of my way to stay away from him the rest of the job because I just wanted the job done, at this point
That first day he and his employees seemed to try not to destroy every tree, bush and plant in my yard but the 2nd day I realized that Jes was speeding up the job and employees, I am assuming because he was spending more on hourly wages than he thought and the job would not be as lucrative as he had previously thought?
But even after me telling his backhoe operator to please stop running over the bushes, especially the one my mother gave me for Mother's Day before she died, and please save what is left of it and the rest, he continued to run them over and destroy them until every bush was either gone, broken in half or there were giant portions of bark knocked off the trees he continued to hit over and over. They then spread top soil on the neighbor's yard before reseeding and strawing and I was told by Jes that the township paid for that but it wasn't in my estimate. More like he knew I would never call him again after he and his employees destroyed my yard but the township might, so he didn't want any complaints from them.
He had never asked me if I wanted topsoil and I never realized they would level 1/3 of my 1/2 acre yard for this 60 foot job and that I would need a landscaper to fix what he and his employees destroyed, both in grass and all the vegetation. His employee had a tiny hand held grass seed spreader and didn't even spread a half of a bag of grass seed, which did nothing for that amount of yard and then they spread huge amounts of straw on top of it.
When I told him grass would NEVER grow the way he did it with so much straw and hardly any seed and that all the bushes and plants were destroyed, especially the one my mom gave me, he said, "This is the way we always do grass seed and I will buy you a 10 dollar bush at Highland Gardens and we can say a prayer over it for your mom." Wow, nice guy, passive aggressive moron that just wanted the job because it basically paid twice, my job and the township job. Hurried on a 3 day job to do it in 2 days and wrecked 100's of dollars of bushes, trees and perennials. Now I realize why he kept asking me during the time he gave me the estimate if I had any other estimates. Because it was a lucrative job, doing both at the same time.
He also told me what a hard job it was and acted like he was doing me a favor, instead of ot being a paying job. Funny, it only took you only 2 days when you quoted me 3 days. I couldn't have been that hard, Jes.
There are plenty of plumbers and excavators out there. Find a reputable company that isn't all about money and has a less arrogant, entitiled owner. Jes Kaercher clearly only cares about money. read more