No heat while my wife recovered from surgery. Called two different places that could not, or would…read morenot help us with a boiler issue. Called Keath HVAC and was sent Ryan right away. He offered to bring us some space heaters while he figured out a solution. He called Carl, which I believe is the owner and was on vacation and explained the situation. immediately after, I spoke to Carl and Samantha. Immediately after that I received a call from Charlie. I now have a new boiler which was installed by Charlie, Matt and A-rod. Let me make a long story as short as possible. They were all great!! Professional, respectful, responsive and friendly people. honestly- Thank you all. It was so refreshing to speak to each and every one of you. Awesome customer service - Happy New Year

After being treated like a bum by another company after an emergency call, I called Keath. This…read morecompany responded late in the day in the snow when my furnace and hot water heater stopped working. When the tech. arrived he noticed my radon pipe was detached. The tech repaired the radon pipe, furnace and hot water heater. Thank you Keith, a quality company.

Our landlord scheduled them to replace filters for heating/air-conditioning unit which is needed…read moreevery year.... I asked the man who (said he's been here before) came to use Boot Covers - he said they don't use them.... In getting up into the attic, he broke the drywall. I asked him if he had a stepstool or a ladder and he said he only had a 4ft ladder... He got a 5gallon bucket and turned it upside down to use... I have insulation down all the steps and the on the carpeting to out the door... He also had to borrow my dustpan & brush to cleanup his mess!!!!! Now what business doesn't supply Boot Covers, Small Ladders/Steps tools or Dustpans , Brushes for HVAC work???? You're going in & out of houses and respect should be given to people's property!!!

I had used them for about a year in 1980 and had good service, so when I bought a house with oil…read moreheat in 2019 I became a customer once again. I had them out to work on my furnace every year and had two emergencies that first season. The technician was knowledgeable, clean, and courteous. The two urgent calls were dispatched much quicker than I expected. Because of that I purchase all my oil from them and their rates are competitive. I highly recommend them. Bill Beck, Ephrata, Pa.

I was disappointed with my experience contacting Ranck…read more I called to inquire about wet line disconnect services for a commercial property that is scheduled for demolition. Since this service appears to be listed on their website, I simply asked whether they perform that type of work. The representative immediately told me "no." When I mentioned that their website suggests otherwise and asked if she could verify with someone, she placed me on hold and returned asking for my name, company, and whether I was a third party. I explained that before providing all of my information, I just wanted confirmation that Ranck actually performs the service. Instead of answering the question, she insisted the answer was contingent on those details. I asked whether those questions had any bearing on whether the company offers the service at all, and she again stated that the answer depended on who I was. As someone calling about what could have been a significant commercial project, I found the interaction frustrating and unwelcoming. A simple, "Let me check and confirm whether we offer that service," would have gone a long way. I ended up thanking her for her time and chose to not pursue the conversation any further the whole experience was just very distasteful.

While I was at work this Saturday past, our downstairs toilet began vomiting sewage. My son…read morecalled me to ask who to call. I told him Ranck and he called me back a few hours later to tell me how wonderful they were. They showed up, were cheerful, pleasant and professional, and got the whole mess under control in a surprisingly short time. My son was overjoyed that everything went well and said make sure you thank them and give them a stupendous review !! They have helped us other times too, and we greatly appreciate them.

Guiwell Inc. is absolutely amazing! Our central air conditioning wasn't functioning correctly and I…read morewas told by one of the big HVAC companies in our area, who I had a service contract with for years, that the unit couldn't be filled with refrigerant and needed to be replaced. The sales guy from the company quoted me a price of $5000 and wanted to set the job up ASAP. Since Guiwell put in a water heater for me a few months ago, did a fantastic job and came in about $400 cheaper than anyone else I called, I decided to call them for an estimate on the AC unit. The owner, Mike, came out to my place quickly and informed me that the other HVAC company had lied to me and he was able to refill our current unit to keep my family comfortable while he gave me an estimate for the new job. Mike also took the time to explain how central AC actually works and informed me that I didn't need the high SEER rating unit that the other company quoted me for. Mike put together prices for me on 3 other units, a premium, middle of the road and economy model. I decided to go with the Heil unit, which was the middle model that Mike had selected. The purchase price of the unit and the install was $1300 less than the company I previously dealt with. He also helped me secure a special deal on financing with a low APR. Mike kept in touch with me after the financing went through, to make sure my old unit was working well until he could complete the install on the new unit. Mike and his team came out to complete the job approximately one week later and wrapped everything up in under 4 hours. Mike also took care of installing a thermostat for me and fixing a small plumbing issue that I had, both at no charge. Talk about customer service!! Overall, I am beyond satisfied with the service, quality and value I received from Guiwell Inc. and I highly recommend them to anyone who needs HVAC services!

I have been using Guiwell for my A/C service several years now. They always have someone on call to…read morecome out...diagnose and repair the problem!! Never trying to sell me stuff I don't need. Thank you guys!! Always a great job.

One of their commercials caught my attention referencing "flickering lights." Requested an…read moreevaluation and estimate. Absolutely phenomenal service! Quick response time and truly good samaritans all around. Everything was thoroughly explained and discussed. So very, very happy with the price for the work and the membership options. The company offers so many service options it's a one-stop-shop for fixing nearly everything in my home. I'm an extremely satisfied customer!!!

Heater quit working while it was 5 degrees out. Called summer and Zimms and they had Stephen out to…read morefix it. From the time he got here he was pleasant and professional until he left. He took time to tell us what was wrong and how he would fix it, and in a couple of hrs had us up and running. This is the 2nd time we had Summer and Zimms out for our heater repair and both of the guys that came out were AWESOME! We had Tyler the first time and Stephen this time. I cannot say enough good for Summers and Zimms,from talking to the office to the guys that came out and fixed it all. Summer and Zimms is a hand down a 5 star company from the call to the Finnish of repair. Please any heating or AC work you need done call Summer and Zimms, I PROMISE you won't be sorry. Hell id give them 50 star's if I could!! So if you ever need heater or AC work done call these guys you wont regret it.

Needed emergency help on a Sunday, called this company because it said open 24 hour service. Water…read morewas backing up in basement toilet and overflowing. when you're had a stroke and have little mobility you need someone you can depend on. Well that's not Barber Plumbing. And I'm guessing their answering service is not a real person after my 5th call and having it tell me to have a good day and it asking the same question...Well we called Summers and Zim's they were here in 30 minutes and problem is fixed

Our water main in the front yard broke and I called multiple plumbers. Some of them returned my…read morecall, but Chad with Barber & Sons was the only one to actually answer his phone the first time around. He also came out the same day to assess the issue and was super nice. He spent the time to answer our questions, talk to us about what he thought was going on, and clearly explained what the process would be to fix the problem. Within a day and a half he had a quote over to us with a breakdown & description of the work that needed to be done. This was a two-day job and they were on time both days and worked relentlessly in the August heat and humidity to make sure it was done properly and within the expected time frame. Chad and Jordan even took the time out during the work process to show me what they were doing and explain why they were doing it. When the inspector came out to assess the job half way through, he commented that the job looked great and was one of the best he had seen like this. When the job was ready to wrap up they did a nice job at cleaning up and doing what they could to ensure there wasn't a big mess left behind. Barber & Sons is a family-owned, local business which I prefer compared to the larger, more corporate businesses. They take pride in their work and it shows in their professionalism, customer-service and quality of work. Both my husband and I are very pleased with the quality and efficiency of the work they did and would hire Darryl Barber & Sons again in a heartbeat.

Brian came out same day on the hottest day of the year & got our a/c up & running. I'm so happy &…read moreso grateful.

What a great company! Cane out after 8pm to service my HVAC system. Bryan was terrific, kind,…read morehonest, and a true problem solver. Service call was reasonable and his concern about the issue was obvious. High praise.

I have been a customer of JK Mechanical for over 20 years. In my opinion, they started out great,…read morebut lost their way. This review is about the service I received about fixing my 15 year old mini-split unit. History: The outdoor unit is located on a flat roof. I recently had the roof redone and the roofer told me they had to lift the untit six inches to get the new roof material under it. He warned me that this could cause a leak. A very slow leak, but over the course of a year, the unit worked less and less until it finally would not provide hear or cooling. I agreed to have have a technician come out to evaluate my unit and estimate the repair cost. The charge was $150 The technician arrived and inspected the equipmen. He told me bad news. 1. The system was FLAT, meaning that all the refrigerant leaked out. 2. The system uses outdated R22 which is no longer manufactred and remaining stock is very expensive at $300 a pound 4. My system requires 5 pounds so the cost of the refrigerant alone would be cost prohibitive at $1500. 5. The technician called the office to see if they would give a repair cost. They said No. The system is unrepairable. I was ready to install a new minil-split. I got 3 estimates, all around $5000. JKs estimate was $2500 higher. I decided to call another company and they sent a technician out. This is the interesting part! A. He inspected the outdoor unit and said it was obvious where the leak was because of staining at a flair nut. B. He said the system was NOT FLAT and still had some pressure so that evacuation would not be necessary. C, He said that there are drop-in replacements for R22 at reasonable cost. D. My system requires 2 lbs, not 5lbs. He tighted the nut and charged that system and charged me $400 In conclusion, My "unreparable" system was fixed and is working properly for $400. I called JK Mechanical to inform them that I was unhappy and wished to speak to someone in authority. They gave me the human resources person. I explained that their web site talks of unparalled knowlege and expertise, and that my experience was not that. I explained that the JK tech said the system required the outdated R22, but did not tell me about drop-in replacement options. He said that system was flat, and it was not. He said that it required 5 lbs, when it actually requires 2lb. He said that the system was not repairable. It is repaired and is working fine for the last two months. I told her that I was not renewing my service agreement for my home's main HVAC system and that after 20+ years, I was leaving JK Mechanical because my confidence in them was lost. She said that she understood how I felt and would pass along my comments. After paying a service agreement for over 20 years, I thought that recieving a follow-up call would be nice and the mark of a customer focused company. I was wrong. No communication. My confidence in JK is lost. How can I be sure that if my main system breaks, that I'm given the correct advise. The other company earned my business.

Terrible I have spent close to $40,000 with this company…read moreover the last 25 years having a geothermal heat pump system installed and then replaced with a new system, along with other plumbing projects. Last week I had a water heater that started leaking and was under warranty. Technician stated that I would only pay for labor to replace. Technician was there less than 3 hours and my bill was $890.00. Called to ask why bill was so high and was told they charge $189.00/hr and the rest was for "storage of the water heater and pipe fittings". So $300 to store a water heater and a few pipe fittings in addition to a rate of $189.00/hr Absolute highway robbery Never doing business with this company again