Honest first class service. As a woman who is often home alone when technicians visit, this is the…read moreonly company that I will use. The staff are friendly and the company sends a text before their arrival. The company is very fair with pricing and saved my family thousands of dollars after a competitor tried telling me that I needed a whole new HVAC unit when my broken unit was under a 10 year manufacturer's warranty. I'm a Ressler & Mateer customer for life!

Good and prompt service. They give you a two hour timeframe of their arrival and are there at that…read moretime. Didn't have to wait all day. Servicemen were knowledgeable and polite.

Had a pipe from bathroom sink that was causing havoc in the basement, had to cut water off to…read morebathroom & laundry room. Honestly wasn't prepared for the price that was given to us. I was at work in New York, and wife was there trying to figure out how to deal with the price at hand. The two men were professional as can be. They offered a program and paid for our bill straight up.

Fast, reliable service. Had them change an up flush pump for our basement toilet. They had the most…read morereasonable bid by far and got it done in half the time as other quotes. I'll be using JM Lapp again

They turned off my gas and did not relight it so I was cold. After $600 service fee calls, the leak…read morewas not fixed and they did not relight my boiler that was working before they turned it off. Update; I had some one else come and fix the gas leak. They turned on my boiler and it's been working fine: I had to replace the circulator valve which UGI did not notice

We moved from the Reading area to Ephrata and had furnace problems. I didn't renew my maintenance…read morecontract since I was really busy and wasn't sure if they supported propane furnace in a manufactured home. They did and when I called this morning the tech arrived at 11am. He diagnosed the problem within 30 minutes and got us running. We had used a local company and they took five days and never resolved the issue. The furnace is 16 years old and needs to be replaced, which I will only trust UGI to take care of. I also made sure my maintenance plan was paid for the year. We had UGI natural gas in our old home for 19 years and had the maintenance plan for six years. Well worth the cost for complete piece of mind. Sales rep gave us a price for a new furnace on 1/6/2020 and they installed it today 1/8/2020. You can't ask for better service than that. Unfortunately we found that the condenser-coil is bad and since the a/c is just as old, they will come back in late March to replace them. Not what we wanted to hear but at least we know what we are in for.

I've been using Vertes for the last 3 years. I always use them for my HVAC and today, I had the…read morepleasure of meeting Aaron, from their plumbing department. He was nice, professional and got my issues fixed quickly. Both my outdoor faucet and my slow bathroom sink. I have never been disappointed in the service this company delivers. Thanks Aaron!

During the 100 degree heat wave, our AC stopped working. We called Vertex for an emergency service…read morecall. They said they would call back with appointment time. They called back 4 days later. This is how they treat their clients who had been with them for 10 years!

I scheduled an appointment for a job. Jess called my phone while I was at work to see if the…read moretechnician could arrive between 7:30 a.m. and 8 a.m. I texted back yes during work time and called back after I was done with work. The "after hours crew" answered the phone. Maddie checked and said the arrival time was between 9 a.m.. and 5 p.m. I told her what Jess said, and she said I would get a call back first thing in the morning. I never got a call back. Observation: As I was talking with Maddie, she would pause unnaturally for 10 seconds or more and then answer in a tone and tempo that sounded like she was reading from a teleprompter or AI.

They do decent work. But they are very, very expensive. And if they give you an estimate with some…read moreoutrages price attached to it? They will think it's reasonable.

I had used them for about a year in 1980 and had good service, so when I bought a house with oil…read moreheat in 2019 I became a customer once again. I had them out to work on my furnace every year and had two emergencies that first season. The technician was knowledgeable, clean, and courteous. The two urgent calls were dispatched much quicker than I expected. Because of that I purchase all my oil from them and their rates are competitive. I highly recommend them. Bill Beck, Ephrata, Pa.

Our landlord scheduled them to replace filters for heating/air-conditioning unit which is needed…read moreevery year.... I asked the man who (said he's been here before) came to use Boot Covers - he said they don't use them.... In getting up into the attic, he broke the drywall. I asked him if he had a stepstool or a ladder and he said he only had a 4ft ladder... He got a 5gallon bucket and turned it upside down to use... I have insulation down all the steps and the on the carpeting to out the door... He also had to borrow my dustpan & brush to cleanup his mess!!!!! Now what business doesn't supply Boot Covers, Small Ladders/Steps tools or Dustpans , Brushes for HVAC work???? You're going in & out of houses and respect should be given to people's property!!!

I had an old ac/furnace system I wanted to remove as it was no longer in use. As I searched online…read moreI saw that you need to recover the old refrigerant first so I jumped on yelp to search putting a request for service in. One of the companies that reached out was Haven and I'm glad I decided to go with them. Communication was top notch and when they arrived they quickly got to work. When I asked about another possible (future) job to remove/cap the gas line for the old furnace I was told they could even look at it right then and said they'd take care of me on cost. Not only did I get the refrigerant done they capped the gas line for me and also removed the old outdoor ac unit/furnace. When it came time to settle up on the original job plus the rest they were true to their word and gave me a very fair final quote. No physical card on you no problem as they take tap to pay! Needless to say they are now my go to company for all my hvac needs and I will be doing the new system with them! If you need a company that is fair, can provide you clear estimates and is willing to go above and beyond then hit Haven up to get started.

What a great company! I called to make an appointment for them to come out to find out why we did…read morenot have electricity to one of our bathrooms. The young lady who answered the phone went through things that it could possibly be, and it turned out we were able to fix our own problem! We are so grateful, she saved us a service call and the expense. Not many companies would do that! Thank you. I have told all our friends.

Married 2 Electric was great to work with and affordable. We needed a bathroom fan/light replaced…read moreand didn't know if the wiring had been damaged from the unit that failed. Nate provided the estimate for the work and Anthony completed the repair. Timely, professional service for the necessary repairs and installation. Tammy was incredibly kind and helpful with all our questions. Thank you to a great group of professionals that helped us with a minor issue. And now we know who we can trust for future electrical work.