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    K & A Appliance

    3.6 (32 reviews)
    Closed 9:00 am - 4:00 pm

    Services - K & A Appliance

    Cooktop repair

    Appliance installation

    Range installation

    10 More Services

    Range repair

    Appliance repair

    Stove installation

    Stove repair

    Dishwasher repair

    Dryer repair

    Microwave repair

    Oven repair

    Refrigerator repair

    Washer repair

    K & A Appliance Photos

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    Recommended Reviews - K & A Appliance

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    Maria D.

    Nothing like having a major appliance fail, in the middle of a pandemic. When you have an additional 4 people in your household AND apparently the country is in the midst of an appliance shortage. Welcome to my life a few months back...... Washer died, like completely. There was no way of resurrecting this thing. I admit as I was (kinda) happy to see it go. While it was less than a decade old it had this reoccurring issue draining that even stumped the repairman. Time of death could have been more convenient though. I had no idea there was an appliance shortage. None, nada. I didn't even know that was a "thing" or a possibility. Before I went to any physical store I shopped online, which is where it first became evident that this might be a bigger problem than I thought. It was end of Nov, early December and Lowes and Home Depot had estimated availability for mid March - pick up or delivery. This just can't be. Then I remembered my coworker telling me about a scratch and dent store in Lancaster where he had gotten an appliance. Normally that's not the route I would take but I was desperate. K & A was located near the ReStore in Greenfield. It was a little hard to find, and parking could have been better but walking in I was impressed. Inventory was vast and not just for washers. They had a huge warehouse of every kind of appliance you could need available cash and carry that day or via a (scheduled) delivery. It was a bit overwhelming. I knew what kind of features I wanted and pretty much was looking for something with no bells and whistles. Washers have come a long way and I was surprised by all the technology driven features they now have. While they did have some basic, plain Jane models, they were few and far between and in a much smaller drum capacity than fit my needs. A salesgirl came over several times to assist me but really didn't offer much as far as information other than specific to the store (their warranty, delivery, etc ). If I asked her something about a particular model she read the information sheet, which I could do so she was pretty much useless. I did find the process of making a final selection difficult, comparing the different models and features. I probably spend more time than most as I was googling reviews and bullet point features on the models I had narrowed it down to. It would have been nice is that work was done already and featured somewhere on the washer in greater detail than what they provided. Also keeping track of which ones I was considering took clever thinking. I folded the corner of the price so I knew since many look the same. Bring a colored post it or something to keep track. I finally settled on one I liked and at the last minute before going to the register asked for it to be pulled out so I could inspect all the sides/back. (Remember this is scratch and dent). I'm so glad I did as this unit had a back that was pulling apart from a huge dent and the possibility of it leaking was probably above average. I was able to find the same unit but with only a small scratch for the exact same price. I do think pricing should reflect the damage but felt it doesn't. Overall I was happy with the process and hubby came back later in the day to get it. You pay first and must show receipt at pick up but I believe they'll hold it for 48 hours (paid). The warranty is factory OR one year/parts and labor through them. It's one or the other. Overall for the unit I bought I saved about $400 and no one would even know it was scratch and dent if I didn't tell them. I would shop here again next time an appliance fails even without an appliance shortage.

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    2 years ago

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    Kand A.

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    3 years ago

    They would not come to repair my appliances since I had not purchased them from their business.

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    Ask the Community - K & A Appliance

    Do they service Kenmore?

    K & A Appliance is ranked #1 in professional appliance repair in the Lancaster County area. Know that you can count on us for fast, honest appliance repair services for all your name brand appliances. Our certified technicians bring years of… Read more

    Don’t See Your Question? Ask Away!

    Review Highlights - K & A Appliance

    When Cisco and Jose delivered my new washer and dryer they were so polite and went out of their way to set everything up the correct way.

    Mentioned in 4 reviews

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    Lowe's Home Improvement

    Lowe's Home Improvement

    (44 reviews)

    $$

    What a lousy experience!! We ordered a few items they did not have in stock. The associate told us…read morethe 4 items they had in stock, not to purchase them at the store and just have them shipped as well so we did. The associate never informed us that there was a $75 delivery fee and never told us that all but the 4 we were going to purchase was on back order. So we received the 4 shipped to us and ended up cancelling everything else. I handled this through their chat option. I requested a refund of the delivery fee for not being told about it and the fact that we would have just purchased the 4 items at the store that day. Was told they needed to schedule a pick up for those 4 items and I would need to return them for a refund of the delivery fee. After waiting for 10 days, reached back out to see where my refund is and they told me I was given misinformation again and there is nothing they can do. Then receive an email for another pick up. Contacted again and they told me the original pick up was cancelled by the store. I told them there is nothing to pick up because it has already been picked up. Again said there is nothing they can do. I HIGHLY recommend not dealing with Lowes! I never will again.

    Who has an employee meeting in the entry area of their store?!…read moreBlocking the area so customers can't enter?! During their open hours?!!No one at check out to help customers bc they are all gathered in the entry. Clearly, zero management at this store!!! When I inquired about helping customers in front of me, the rude employee, who claimed to be a manager, said that they were busy having a meeting. The one guy couldn't checkout bc of no employees to help at self checkout. Not sure why they have self checkout register bc there is always a problem with their registers. Clearly, there is zero common sense running this store!!!

    K & A Appliance - homeappliancerepair - Updated May 2026

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