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    Heidlebaugh's Appliance

    5.0 (2 reviews)
    Closed 8:00 am - 4:30 pm

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    K & A Appliance

    K & A Appliance

    3.6
    (32 reviews)
    $$

    Nothing like having a major appliance fail, in the middle of a pandemic. When you have an…read moreadditional 4 people in your household AND apparently the country is in the midst of an appliance shortage. Welcome to my life a few months back...... Washer died, like completely. There was no way of resurrecting this thing. I admit as I was (kinda) happy to see it go. While it was less than a decade old it had this reoccurring issue draining that even stumped the repairman. Time of death could have been more convenient though. I had no idea there was an appliance shortage. None, nada. I didn't even know that was a "thing" or a possibility. Before I went to any physical store I shopped online, which is where it first became evident that this might be a bigger problem than I thought. It was end of Nov, early December and Lowes and Home Depot had estimated availability for mid March - pick up or delivery. This just can't be. Then I remembered my coworker telling me about a scratch and dent store in Lancaster where he had gotten an appliance. Normally that's not the route I would take but I was desperate. K & A was located near the ReStore in Greenfield. It was a little hard to find, and parking could have been better but walking in I was impressed. Inventory was vast and not just for washers. They had a huge warehouse of every kind of appliance you could need available cash and carry that day or via a (scheduled) delivery. It was a bit overwhelming. I knew what kind of features I wanted and pretty much was looking for something with no bells and whistles. Washers have come a long way and I was surprised by all the technology driven features they now have. While they did have some basic, plain Jane models, they were few and far between and in a much smaller drum capacity than fit my needs. A salesgirl came over several times to assist me but really didn't offer much as far as information other than specific to the store (their warranty, delivery, etc ). If I asked her something about a particular model she read the information sheet, which I could do so she was pretty much useless. I did find the process of making a final selection difficult, comparing the different models and features. I probably spend more time than most as I was googling reviews and bullet point features on the models I had narrowed it down to. It would have been nice is that work was done already and featured somewhere on the washer in greater detail than what they provided. Also keeping track of which ones I was considering took clever thinking. I folded the corner of the price so I knew since many look the same. Bring a colored post it or something to keep track. I finally settled on one I liked and at the last minute before going to the register asked for it to be pulled out so I could inspect all the sides/back. (Remember this is scratch and dent). I'm so glad I did as this unit had a back that was pulling apart from a huge dent and the possibility of it leaking was probably above average. I was able to find the same unit but with only a small scratch for the exact same price. I do think pricing should reflect the damage but felt it doesn't. Overall I was happy with the process and hubby came back later in the day to get it. You pay first and must show receipt at pick up but I believe they'll hold it for 48 hours (paid). The warranty is factory OR one year/parts and labor through them. It's one or the other. Overall for the unit I bought I saved about $400 and no one would even know it was scratch and dent if I didn't tell them. I would shop here again next time an appliance fails even without an appliance shortage.

    5:47 AA & Q k&a appliance review:…read moreJeff McCoy J 大 Local Guide * 21 reviews * 19 photos just now New I purchased a new induction range. I was told everything was tested and working before it was put on the floor. Got it home and immediately had an error code. I have to go through the manufacture to get it fixed. I saved $200 over buying brand new at Lowe's. If you use your Lowe's card to purchase an appliance and anything is wrong they will replace it right away with a new one. The tiny bit of savings from K&A is NOT worth the risk.

    Us Appliance Services

    Us Appliance Services

    5.0
    (15 reviews)

    The service call came because my LG refrigerator was shutting off and showing an error code. I…read morehad to unplug and replug the refrigerator to reset to keep some semblance of cold inside. The technician answering the telephone was very pleasant. He gave me a choice of times. The initial time was later that same day I called! Another time was given in the event that the technician was unable to make the timeframe I first chose. The technician then later called to ask if he could come early!!! YES! He came out, explained thoroughly what the code mean and what he felt the issue was and fixed it immediately. He also explained another issue the code could mean but thought that it was only the fan issue and not a coolant issue. So he fixed it quickly and ensured I knew to call him should the issue reappear. I was very pleased with the honesty and integrity of the men in this company. They chose to do their business in honesty, not overcharging for service not necessary. Because I am an older woman, many companies seem to try to take advantage and overcharge. NOT THIS COMPANY!!! CALL THEM! I now have a fully functioning refrigerator that has been going strong. The whole cost was less than $100. The technician even gave me information on what to ask for at Home Depot/Lowes to fix the issue of re-hooking up the water line after the water line was moved during a downstairs complete remodel.

    Great service. I put in a request on a Sunday night and he came next day to service my…read morerefrigerator. Based on this experience, I asked him if he could come dor dryer. He came another day on time and fixed it. I am glad I came across him and will keep asking him for any appliance issues.

    Miles Maytag

    Miles Maytag

    4.0
    (3 reviews)

    This business, Shrewsbury location is not the same service that the original owners, Bill and…read moreElaine provided. I understand their son is responsible now! I have had a phone call in for someone to call me about an issue for one week! No one has returned my call. I honestly believe that I am being ignored. I have called several times asking for help with their offered rebate, having received "error" messages at the end of 10 minutes filling out the online rebate form. You are instructed to start over. My experience purchasing 3 appliance was not good. Financing, same as cash must be handled by the customer on an iPad. They offered no help and when I felt very frustrated, the salesperson stated many times "I feel your pain!" Gee that is a huge help! Their lack of empathy is disturbing! The current staff is ruining the stellar reputation that Bill and Elaine built! Note: the other two excellent reviews are from many years ago! On a positive note, the delivery/installers were excellent! They were friendly, efficient, knowledgeable!

    We purchased our Whirlpool Gold refrigerator through Lowes. After a couple years it started to not…read morecool properly. The warranty had expired. We called Lowes to get it repaired but the repair place they wanted to send us to had terrible reviews online. So bad in fact that two people said they'd give them zero stars if it was possible. A friend referred us to Miles Maytag, and I am so thankful they did. Miles was more than happy to help us even though we did not purchase our refrigerator through them. Pat, our repairman, was very knowledgeable and knew what was wrong just from talking to me. They ordered the parts and came out to do the repair in a timely manner. We will be using Miles Maytag for any future appliance purchases.

    ADU, Your Appliance Source

    ADU, Your Appliance Source

    5.0
    (1 review)

    Joe Silbaugh & the ADU team did a great job helping us with our new Bosch microwave. Joe made the…read moreentire process super simple. We highly recommend trying out Joe & team at ADU in York!

    From the owner: Since 1982, ADU has been the source of kitchen appliances for home builders, kitchen designers,…read morecontractors, property managers, and homeowners remodeling their kitchens in the Mid-Atlantic region. We continue to grow and evolve with nine boutique-style showrooms that service Maryland, Washington DC, Northern Virginia, Pennsylvania, and Delaware. Our showrooms are designed with functional kitchen spaces and vignettes, to showcase the appliances and how they would look in the home, giving our customers the best inspiration for their dream kitchen. Our sales staff receives extensive, ongoing training with the products we carry, so you can be confident you are making the right choice for your next project. We understand the needs of builders, contractors, and remodelers and will work with you not only to select the appliances but also to ensure they will meet the needs and specifications of your project. We specialize in helping our customers select entire kitchen packages and working closely with builders, contractors, and designers to coordinate projects. We are deeply aware of the issues that homeowners, designers, and contractors face whether they are remodeling one kitchen, building one house, or developing 300 apartments. Our #1 goal is to give an excellent customer experience with our curated appliance selection process, and we strive to be the easiest supplier to work with.

    Heidlebaugh's Appliance - appliances - Updated July 2026

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