On June 13, 2024 I left my laptop with Ron for a simple repair of the power cord connection. TODAY,…read moreAugust 26 I was finally able to retrieve my computer. I keep reading and rereading all the glowing reviews of his work ethic, kindness and efficiency and am STILL wondering even as I write this review WHY I was not treated with the same respect and dignity bestowed on other customers. During these 74 days I received no update on the progress of the repairs. A physical trip to the shop found an "intern" sleeping at the desk when I arrived. His response when I asked for my equipment was that he had no idea where Ron keeps anything. A phone call revealed that Ron had ordered a part so the laptop was not ready he would call when the work was complete. Rather than go into all the sordid details, let me just say there were numerous phone calls, text messages and emails trying to retrieve my property. I asked for an appointment which also fell on deaf ears. About two weeks ago I called the office and he actually answered. Ron was totally oblivious to his behavior over these weeks and acted as if he was the magnanimous business owner who would bring the laptop to me. That evening as I waited patiently 30 minutes past the appointed time, no RON. Much later I received a text telling me had car problems, he would call to reschedule. Aweek later no communication. Today I went to the office fully prepared to call the Lancaster City Police if my property was not released. I now have the laptop. No explanations, no apologies. In closing, the very few negative reviews of Lancaster Computer Company I dissected revealed to me that Ron always blames the customer instead of taking responsibility and plays the game of how attentive, hardworking, honest and innocent he is in each instance. I feel certain he will use the same tactics here on my story. I am a 70 year old Senior and veteran who gives people the benefit of the doubt, so I will let you make your own judgements. 74 days for a minor repair. Marlene H.

I'm looking forward to you following through on any of what you say here Ron! It would be…read moretremendously helpful to have my computer back in any form: ideally fully repaired, or temporarily with a loaner, or even as I brought it in so that I can take it to someone else for repair.

We had them diagnose and then repair a gaming PC. While it took a bit longer than anticipated,…read morethey communicated with us to let us know why and how much longer. The reason for the five star review is that they fixed the problem, honored their estimate and were LITERALLY 50% cheaper than their competition.

On Tuesday, 1/17/17, after running a number of diagnostics on my wife's MacBook, I concluded that…read morethe hard drive was shot. It wasn't the end of the world since we're meticulous about backing up our data. Nonetheless, I needed to have the hard drive replaced. I was going to take it to the Apple Store, but the reviews I read about their charges encouraged me to find another option. Unfortunately, in the Lancaster, PA area there aren't a whole lot of options for Mac computer repairs. Then, I remembered that one of my sons took his iMac to have a hard drive replaced at Pham Computers and was entirely satisfied. So, I contacted them and they said yes they would replace the hard drive in my MacBook even though they're primarily a PC shop. So, I stopped by on Wednesday to drop of the laptop and spoke to Zach who was very helpful. Much to my pleasant surprise, I was contacted later that day and they told me that the drive was replaced and as (gratis) bonus they would image the data on my old hard drive and copy it to the new drive potentially saving me some time in doing a TimeMachine restore. I received a call the following day to say they were successful in saving all of my data and that the computer was ready for pick up -- WOW, A 24 HR. TURNAROUND!! My wife went there to pay later that day and was astonished at how inexpensive the repair was. I was too. What a great tip to take it there. Thanks Pham Computers!

"Wow, you are a god!" These were the only words I could think of when Henry of Computerniks told…read moreme my Asus VivoBook 17 was up and running and not going to be another "pizza box holder" in my collect over the years. Fast, diligent, courteous, knowledgeable and truly skilled. Oh, did I mention very reasonable and an honest businessperson. Just outstanding!

Great place. Good service, fair pricing. Did a great job moving my pictures from phone to…read morecomputer and shared his tech knowledge with me

My laptop was very slow. Orlando presented me with several very good low cost options to fix this…read moreissue. He set me up with a "new" used laptop and had it loaded with all my existing files, all within the day.

Finding UBREAKIFIX on Fruitville Pike saved me much money and the time of finding a new phone. I…read morereally thought that my phone was gone. It had troubles, then also got wet and made all kinds of strange wild actions before going dark and silent. I started looking for a new phone but didn't like the price tags. Garrett fixed my iPhone 7 in no time - it still works as well as it ever did.

There was a total disregard of both Samuel and Darius to make amends for their own blatant mistake…read moreregarding services charged for, but not actually rendered. They admitted they did not know whether they had actually performed the service, but because they couldn't be sure one way or the other, the best they could do was offer a discount. My wife and I could not believe our ears. We were expecting an apology and offer to make things right. We got the opposite. I hope you have a better experience.

After spending much of my life dealing with "techies", engineers and other people who know more…read morethan I do(In some things) and are sometimes, like everyone else, "difficult" to work with(In some ways), I also know, very well(Very) how the guys with the little shops are constantly dealing with folks who: A: Don't have a clue. Much like when we go to a mechanics shop, thinking we know all about cars, since we drive them all the time, but are shocked by the $1,500 "inspection" bill. Independents can be great, and honest as the day is long(I try hard to deal with no one else.), but, you may pay the price of their(Anyone's. Yours, for instance.) unrelated(Maybe disparate from your own...) oft and loudly stated opinions and attitudes on everything(Surely one reason they have their own business...). B. Do have a clue, but not as much as they think they do or they would do their own repairs and mods, and/or know the difficulties and just get on with it. C. You have to know that when the warranty runs out, you're on your own- period. If there is no written warranty, mostly things used, you're on your own when you leave the business. Weeks or months later? Get out your wallet. Remember: YOU may know you are honest(Or may actually be wrong? Amazing as it sounds.), but they have no idea. Meantime, I'm going to Fix My Computer, tomorrow, to see what they might have in the "pro" used line. If nothing there, I'll go to Free Geek Penn, in Ephrata(Where, once I get a couple newer ones, I'll take the old ones and all my saved-up no longer used electronics there for recycle. Visit and see why.) and check out their selection of used used, donated, checked-out or repaired machines and parts. You might find them friendlier(?). FGP does repair, too. See ya' tomorrow, Dave, Steve, et al...

This company is unprofessional to start. I brought them my ROG ally to repair and he said he wasn't…read moresure if he could fix it but his buddy might. Then after I left it with him I didn't hear from him for months. After I then stopped in and requested it back to take somewhere else when I stopped in to pick it up. The device was more broken then when I left it with him. A broken trigger and all of the screws missing from the back plate and the heat sink removed from the cpu. Now I can't take it elsewhere to get it fixed because he basically destroyed it. And then had the audacity to say well I'm not going you any money. I absolutely will tell everyone never to go hear for anything the guy is rude and disrespectful.

If you need computer work done, this is the place! Tracy is really competent and super easy to…read moredeal with. She is responsive and her communication skills are excellent. We had a quirky problem that had us concerned, and she figured it out and kept me updated. Also - pricing was very fair. Fix-It-Chix is now my go-to place for computer upgrades and repairs and I will confidently recommend to anyone needing this service.

Brought phone in. Phone was stuck in boot up loop. They were told and i sent screen shot of that…read more Paid them $25+ tax for evaluation. Called next day. They stated, " phone stuck in boot up loop. Nothing we can do." They didn't attempt any developer screen access ( I knew how to do that myself ). Basically gave them money to do nothing, because they're unqualified to perform cellphone diagnostics. Unwilling to offer refund for zero service given. They said screen was cracked. It has been cracked, but it doesn't affect boot up.

If you are looking for computer services, I highly recommend Dan Tech…read more Dan is the man. Absolutely! I live in Florida and he fixed my problem remotely. Very prompt and patient too. Very pleased.

Dan responded almost instantly. He really knows his stuff. He had great computer deals and even…read morehad an item most tech stores don't sell. He's very friendly and very reasonable. He has late hours, too!

Excellent service at an affordable price. Chris was able to scan my computer for problems and…read moreinstall the necessary software without me even leaving my office. Thanks!

From the owner: CHS Tech Solutions is an IT company serving southcentral Pennsylvania. With over 15 years of…read moreexperience installing and repairing computers and networks for small and medium-sized businesses, we have the training and skills to design a custom technology system for your specific needs. Our computer and IT consultants specialize in designing and installing computer networks for offices and commercial uses. These systems include computers, VOIP phone systems, servers, printers, data backups, and email and website hosting. We also offer custom computer and equipment sales from leading manufacturers, so your team can work efficiently and productively. Our team of IT technicians offer tech support and computer repairs to fix any problems with your business computer, software, or network. Whether it's removing s computer virus, fixing a company server, or restoring backed-up data, our fast emergency response gives our clients the assurance that if they experience any downtime, our team will be there. And with our data recovery and automated backup systems, we can protect your information from being lost forever. Based in Lancaster, PA, we serve businesses of all sizes in Lancaster, York, and Dauphin counties. Visit our website to learn more about our services and to request a free estimate for your next project. Be sure to ask about our 25% discount for new customers!