Called asking about replacement parts for an old computer. Person I spoke with over the phone…read morepretty much told me to go and get a new computer. He did explain a few things to me but he came across as rude, reiterating that he wasn't making any money from telling me this stuff?

GREAT SERVICE . he fixed my computer so quick . got free helpful tips. he nice person. v quick at…read moreresponding to messages . highly recommended .

This company is unprofessional to start. I brought them my ROG ally to repair and he said he wasn't…read moresure if he could fix it but his buddy might. Then after I left it with him I didn't hear from him for months. After I then stopped in and requested it back to take somewhere else when I stopped in to pick it up. The device was more broken then when I left it with him. A broken trigger and all of the screws missing from the back plate and the heat sink removed from the cpu. Now I can't take it elsewhere to get it fixed because he basically destroyed it. And then had the audacity to say well I'm not going you any money. I absolutely will tell everyone never to go hear for anything the guy is rude and disrespectful.

Quite frankly, a rating of 5 is too low. David is wicked cool and has your concern(s) at the…read moreforefront.

I have known Wilson (Willie) for more than 25 years from mostly Ham Radio affiliations, NOAA…read moreSkywarn, and working in tandem with the Local EMA/EOC, (Emergency Management Agency, Emergency Operations Communications). His direction is more to service and helping others remain established online, and within the realm of working communications through internet connections. He is also capable and worthy of business band communications yet he will direct you to someone specialized in that realm if your needs reach outside his own capabilities. Like any good business owner he truly understands his limitations and what his insurance will permit him to conquer at your request. There is nothing technical that he cannot overcome, he is formerly trained with a technical school education from the 1980's and with that comes underlying knowledge in the realm of Tube type amplification. Willie is also a musician and with that comes inalienable talents at connecting your stereo system from minuscule to massive undertaking. An ear for the quality and not the noise gives him serious umph when it comes to making your listening a real life changing event. I recommend this man over many in each of the three realms I mentioned above. He will have to explain how far he will travel to meet your needs!

From the owner: Wilson Hein and Associates is a multi-service company that is bringing technical expertise to the…read moreLebanon Valley in Pennsylvania. We can assist you with anything from simple support call with in most cases can be resolved either over the phone or remotely, to capital expense projects. Services can be custom designed to meet thee needs of the customer. We also do Radio Frequency work from WIFI to broadcast systems. Plus if we can't do the work we will find someone for you who can.

Needed some IT help at home. The tech came out and had everything fixed for me in no time.read more

I will be forever grateful to the wonderful people at Epoch IT. My laptop was hacked and I…read moresearched for computer services and saw Epoch listed. I called and the woman who answered (second ring, by the way, no long drawn-out introduction message) listened patiently and empathetically as I went on, and on, and on, about how embarrassed I was and I knew better, etc. She assured me Epoch would be happy to make it all better. No pressure or hype, just bring the laptop in and Epoch will take care of getting rid of any malicious software that the hackers loaded onto my hard drive. I did that and in less than 24 hours (yes, a little $$$ extra for expedited service) my laptop was clean as a whistle. Matt and Doo Yen were wonderful. So pleasant and patient which is exactly what I needed. This hacking event spurred me on to get a new desktop and Matt came and picked up both the old and the new desktop and brought it back the next day with all of my files loaded onto my new machine. Matt made it easy for me to access all of my files which is amazing if you've ever had to bring all of your files over from an old computer to a new one. I am up and running again (I work part time for a lawyer) and I feel assured my machines are clean and running at peak speed and Epoch turned a very stressful situation into a happy ending. Thank you Matt and Doo Yen for keeping my spirits up and saving the day!

This gentleman repaired the smashed screen on my iPhone in about 15 minutes…read more Very reasonable rates, as well.

Stopped by the store today and found that they went mobile and they have a new number. I was a…read morelittle disappointed.

I popped by this Staples one night when I was in need of a giant graphing tablet, like 3'x4' size,…read moreand while I didn't find the exact pad I needed, one of them employees helped me quickly locate a similar one, but it was unfortunately out of my price range. She offered to order me the pad I wanted from online, but they only came in packs of 3 and was collectively more expensive than the pricier pad I turned down. While I haven't been back since then, I was pretty happy that I got help so quickly. Typically, Staples doesn't seem too customer friendly unless you're in the computer section, so this store was a pleasant surprise. Call ahead if you need something obscure, though, and save yourself a trip

The print employees are always rude and have never had any of my orders correct any of the times I…read morecome in. It is unacceptable how unprofessional the staff is.