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    The Computer Shop

    4.3 (6 reviews)
    Open 10:00 am - 4:00 pm

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    Compucare Technical Services - We just won the Top 3 Computer Support & Services provider in the State of Pennsylvania for 2026!

    Compucare Technical Services

    (6 reviews)

    Very well qualified! Fixed my phone in about 15 minutes. Also repairs computers. Might be a…read morelittle pricey, but you get what you pay for! I plan on using Compucare for future projects.

    Compucare Technical Services has astounded me with their lack of professionalism. Amidst lies in…read moretheir reply to my Google review (proven via the text and call logs attached) they have accused me of being "angry" because they couldn't get to my PC fast enough. The only reason I was "angry" is because he spoke to me like I was an idiot, claimed he did nothing wrong, claimed 60 degrees celsius was normal, and generally avoided accountability. He has also failed to communicate properly, saying he'd get back to me and never texting back, then becoming passive aggressive when I checked in. Additionally, he searched for my new CPU on Amazon, rather than using Newegg or any other dedicated parts search, and ordered a CPU that would be completely incompatible with my system AND the motherboard he had ordered. If I hadn't caught the incompatibility, I might still be without my PC. Again, I had no issue with the fact that a mistake occurred. In fact I would have been gracious had accountability been taken. It was his communication over the phone on Sunday that led me to take matters into my own hands. No matter who discovered the issue, Compucare Technical Services was blatantly unprofessional and frankly frustrating to deal with on multiple occasions. Additionally, he tried to offer me $100 cash when I said I would be changing my review this morning. And the agreement referenced in his reply states that I must allow them opportunity to rectify the issue before issuing a *credit card chargeback,* which has not happened. CTS has yet again contacted me, despite me specifically asking him not to, and continued to berate me as a result of my review of my bad experience. (see end of text logs) https://drive.google.com/file/d/1aNbTLFg3kSkeb2W12FEA03qPptbv8iTy/view?usp=sharing (call logs) https://drive.google.com/file/d/1ybs2Lz552S6UFZ4s4JwCGFNis-XQs-C5/view?usp=sharing (text logs) https://drive.google.com/file/d/1RQLZ4X4GqUvY3g5_5_R_fwG2epWG_QK-/view?usp=sharing (Agreement)

    Best Buy - Harrisburg East - Cracked side of laptop

    Best Buy - Harrisburg East

    (55 reviews)

    $$

    Based on today's visit and our past history, I'll go 4 stars. Five star service today for Apple…read moreiPhone battery replacement for $49 in less than one hour. Great customer service today, so I'm pleased with Best Buy today. Our past is another story. No need to bring up old complaints since many years have passed, but I just don't get paying retail. If there's a deal to be had, I'll find it and have it delivered. Brick and mortar shopping hasn't been my preferred method for shopping for awhile, unless we're talking Apple Store. Haha. Not sure I'll be back for anything any time soon, but it was fun looking at all the new TVs and computers while waiting.

    I went to this location looking for a new TV, I stood around the TV section for almost 25 minutes…read more Not one sales associate came within 30 feet of the area (I noticed two other customers also standing around the same area shopping for TVs). I was also there to buy a gift card for Mother's Day. While purcashing the gift card at Customer Service (which was a 10 minute wait in line), I mentioned to the counter person that I was looking to possibly buy a TV but no staff were around. She basically said "Oh! We are short-staffed" with no real sense of urgency to actually find a sales associate. I said that I will gladly spend my $1K+ elsewhere at a store where they value their customers. Amazing that this store must be doing so well that they literally turned away three customers who were potentially spending in upwards of $500.

    The Computer Shop - itservices - Updated May 2026

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