Based on today's visit and our past history, I'll go 4 stars. Five star service today for Apple…read moreiPhone battery replacement for $49 in less than one hour. Great customer service today, so I'm pleased with Best Buy today. Our past is another story. No need to bring up old complaints since many years have passed, but I just don't get paying retail. If there's a deal to be had, I'll find it and have it delivered. Brick and mortar shopping hasn't been my preferred method for shopping for awhile, unless we're talking Apple Store. Haha. Not sure I'll be back for anything any time soon, but it was fun looking at all the new TVs and computers while waiting.

I went to this location looking for a new TV, I stood around the TV section for almost 25 minutes…read more Not one sales associate came within 30 feet of the area (I noticed two other customers also standing around the same area shopping for TVs). I was also there to buy a gift card for Mother's Day. While purcashing the gift card at Customer Service (which was a 10 minute wait in line), I mentioned to the counter person that I was looking to possibly buy a TV but no staff were around. She basically said "Oh! We are short-staffed" with no real sense of urgency to actually find a sales associate. I said that I will gladly spend my $1K+ elsewhere at a store where they value their customers. Amazing that this store must be doing so well that they literally turned away three customers who were potentially spending in upwards of $500.

These guys are the best in towm! I have used the computer shop…read moreOn a few other occasions and have never been disappointed. High quality work and a very fair price. My computer is running like new now thanks to these guys. I highly recommend them

I needed to get photos and data from a 5 yr old computer. The files were showing as unreadable and…read moreI couldnt open some of the photos even though I could open them on an even older laptop, plus the sd card reader had stopped working on my 5 yr old hp. Basically they sold me a 15.00 sd card reader which didnt work and brushed me off. I ended up opening the files from the sd card on my printer and transferring them via bluetooth.

The technicians here are wonderful. Both are very cooperative, communicate clearly, and are very…read moreskilled at fixing complex computer problems. A few months ago, I purchased a customer protection plan in case something went wrong with my new laptop. Smart move! I hit a serious security glitch but they were able to save my data anyway. Can we give a "super 5" to the technicians at this store?

Absolutely zero customer service. Not willing to help people actually purchase anything.read more

When I started having problems with my MacBook Pro I looked for local options for help. I started…read morewith "MACS N PCs" and had no need to look further. Andrew explained everything about my problem and my options clearly and gave me a cost estimate for repair if I chose that. When I asked for his recommendation if I decided to purchase a new Mac instead of repairing my older one he first asked me several questions about how I used my Mac before answering. Then he actually looked up options online for me the fit my needs and even sent me a link to one that he recommended. So, if you are looking for excellent customer service for your Mac, this is the place to go.

Andrew was a pleasure to deal with and extremely knowledgeable! He definitely went over and above…read morefixing my MAC!!

Had my computer die on me and I had many personal files on the hard drive that needed transferred…read moreto a new external drive. Quoted price was excellent (compared to G Squad) and they had it done the same afternoon! End result was excellent with great friendly service at more than fair price! Running new computer with two hard drives and loving it! Highly recommend these folks!

Multiple electronic devices repaired by their electric wizard. A great repair job and experience…read moreevery time.

This company is so user friendly. They fixed my battery issue and let me take it home until they…read moregot the battery. They also fixed my audio problem. Whrn it popped up again they fixed it for free. I highly recommend them.

I bought a bld from NZXT. After a year I wanted to upgrade parts like the gpu, storage and other…read moresimple things. I was able to caveman shove parts into my pc and got overconfident. When I decided to upgraded my cpu I finally broke the motherboard and needed expert help. A friend at work suggested I check out Alliance Computers in Harrisburg. The service was professional and fairly priced to replace the motherboard. I've come back for assistance with upgrades and again for software issues (I deleted my windows) and have always received the same friendly service. I'm confident that the next thing I break on my pc will be handled by the professionals at Alliance Harrisburg.

Very well qualified! Fixed my phone in about 15 minutes. Also repairs computers. Might be a…read morelittle pricey, but you get what you pay for! I plan on using Compucare for future projects.

Compucare Technical Services has astounded me with their lack of professionalism. Amidst lies in…read moretheir reply to my Google review (proven via the text and call logs attached) they have accused me of being "angry" because they couldn't get to my PC fast enough. The only reason I was "angry" is because he spoke to me like I was an idiot, claimed he did nothing wrong, claimed 60 degrees celsius was normal, and generally avoided accountability. He has also failed to communicate properly, saying he'd get back to me and never texting back, then becoming passive aggressive when I checked in. Additionally, he searched for my new CPU on Amazon, rather than using Newegg or any other dedicated parts search, and ordered a CPU that would be completely incompatible with my system AND the motherboard he had ordered. If I hadn't caught the incompatibility, I might still be without my PC. Again, I had no issue with the fact that a mistake occurred. In fact I would have been gracious had accountability been taken. It was his communication over the phone on Sunday that led me to take matters into my own hands. No matter who discovered the issue, Compucare Technical Services was blatantly unprofessional and frankly frustrating to deal with on multiple occasions. Additionally, he tried to offer me $100 cash when I said I would be changing my review this morning. And the agreement referenced in his reply states that I must allow them opportunity to rectify the issue before issuing a *credit card chargeback,* which has not happened. CTS has yet again contacted me, despite me specifically asking him not to, and continued to berate me as a result of my review of my bad experience. (see end of text logs) https://drive.google.com/file/d/1aNbTLFg3kSkeb2W12FEA03qPptbv8iTy/view?usp=sharing (call logs) https://drive.google.com/file/d/1ybs2Lz552S6UFZ4s4JwCGFNis-XQs-C5/view?usp=sharing (text logs) https://drive.google.com/file/d/1RQLZ4X4GqUvY3g5_5_R_fwG2epWG_QK-/view?usp=sharing (Agreement)