I've been going to this store for more than 30 years, its the best!! Recently I needed a part for…read morean old lamp. Sure enough they not only had the part but showed me how to install it, the service is GREAT and so knowledgeable. Wilhelm's is the hardware store you want to go to, forget about the Big Box stores. Frank W.

THE coolest store to walk into! Reminds me of the ole days, when my dad would take me to the local…read morehardware store to get stuff for his projects. The folks that work there are just as you would imagine, local small-town guys that have done a little of everything. They don't pester you, but if you have a question, they are right there to help. What a great option to dealing with the corporate hassle. Cudos, my friends!

Yeah I pretty much love this place, It has a vibe, a vibe…read moreyou don't get from the big box stores. This day I came in to get some knives sharpened. (Something else the big box stores don't do) while Zack was taking care of that for me, I walked around the store once, and no less than 5 employees greeted me and asked if I needed help. FIVE!! Are you kidding me? This place is incredible!

Prices on most all merchandise grossly overpriced compares to the old true value items. Will…read moresimply avoid going to this store in the future.

I like shopping at Hornung's TruValue Hardware because of the personalized service. There is always…read moreStaff around to assist or answer questions.

Took the lawn tractor I bought from Hornung's a couple years ago today for a repair. It's mowing…read moreseason so I suspected a significant delay but instead I was told that they didn't care that I bought it from them, they won't taking any repairs from anyone. Wow! That's lousy customer service!!!. Had they told me when I bought it that I was on my own for repairs I would have purchased elsewhere. Very disappointed!!!

Not sure why the bad reviews! This is my neighborhood store. It's Convenient and the prices are…read morecomparable to if not slightly higher than the major chain stores! Some products may seem pricey like a Traeger Grill but overall comparable. I check online before I want to make a run! Service all the years and different owners never had a problem! If I need to ask I actually look for the employees who have nothing going on or in a bunch! They're always willing to help! When I purchase a heavy product they always find an associate to put it in my vehicle! Glad they were open on a storm day I needed to restock on some winter products!

Good place to shop. Most clerks ARE friendly. Hours are good. Plenty of free parking - with…read morehandicapped spaces.

I'll admit, I'm a bit biased: I love hardware stores. That said, this is one of my favorites…read more These guys are awesome. Perfect example of superior customer service over the large corporate chains. Prices reasonable on building materials, and selection much larger than at first glance. Don't hesitate to check these guys first if you're in the area, chances are they will be the only stop you need.

I recently bought a house in Elizabethtown and this place is a Godsend. If you're a local…read morecontractor or just have an itch to build things this is much more spacious and has a much greater selection than you would think just looking at it. For me, a novice at all this stuff Pete, the owner, and their longtime employees will walk you through the basics of the projects you are working on.

This was my first time shopping here. I haven't even heard of this place prior to my visit here. I…read morewas looking for a particular type of drill and bits that no one else had in stock or could even get. The place is a little more difficult to find than I expected and the gps took me no where near the actual location. Thankfully I followed my instincts and used an actual map book to find it. It is in more of a residential neighborhood which I was not expecting. When I did find it. I was pleasantly surprised by the amount of stock and the knowledge of the gentleman at the counter. He helped me find what I was looking for at a fair price and I was on my way. I have been telling friends about this since that day. I have even recently called there with a question and I was pleasantly surprised when he determined that I didn't need to spend big money on a machine that I expected to need. He made a recommendation that not only saved my company a large sum of cash but helped us move in the right direction with this current project. I highly recommend this store to anyone looking to make a power tool or accessory purchase. I can't speak for the tool services department as I am the one that repairs and maintains our equipment.

Great selection of Milwaukee and knipex! I stopped in on my travels last month and the staff was…read moregreat along with the fantastic selection!

Umberger's of Fontana is one of the most friendly and polite hareware stores I have used. Wonderful…read moresales people and excellent explanation of products they sell and service. They won my service no more box stores for me!! Thanks Umberger's for your kindness and outstanding service!

The lack of customer service by one employee at Umbergers is beyond atrocious, and he happens to be…read morepart owner of the store, Nevin. Its the first time I ever used their service dept , and you couldn't pay me to go back!! I gave them 2 mowers to get regular services done, oil change , blade sharpened etc... the usual stuff that needs to be done going into the mowing season. got the first mower back, bill was $109 (not bad) . First time we used it it didn't seem to run right , and the self propelled system didn't work. no problem , took it back in. In the mean time my wife went to pick up the second mower and was hit with a bill for $296 dollars, three dollars less THAN WHAT I PAID FOR IT NEW!!!!! So we went to use the second one the next week, the cover shield wasn't screwed back on, and it spit oil all over the frame!!! Took that one back in!! after them having them for several weeks I called to see the progress, that's when I talked to Nevin. he said that the second one didn't have the engine connected to the frame!!! it was gonna be another $250 dollars to get it running!!! after I explained that I wasn't paying another 250! I told him I used it one time!!! he began questioning basically accusing me of lying....his comment was"so you are telling me you cut grass one time in the last month, I find that hard to believe!!" I explained to him the mowers were for rental properties and that I was paying a service to cut the grass!!! he said at that point that he would get back to me. after several days of not hearing from him I called there, he proceeded to tell me that he had parts ordered, and although he 'DIDN"T think it was the right thing to do, he wouldn't charge me!!' WHAT!!! after two days of him having the mower he called me back saying that we "had a problem!!" The mowers engine was shot, and they don't make parts for the one that the self propelled wasn't working! couldn't repair it!! I asked what he suggested and he said he would give me a discount on a new mower!! I asked him if I could get the $405 dollars I paid him for the mowers I used ONCE each after he had them, his response was "I cant afford to do that!!! the I asked why he expected me to be out $405 dollars for two mowers I paid him to FIX, and now are non functional?? After getting my one mower back that that the self propel system wasn t working I called another repair service and they assured me that ,YES they do make parts to fix that system!!! Wouldnt recommend this place to anyone!! Buyer beware!!

Positively the worse Customer service of any place on Earth. Don't ask any questions because nobody…read morewants you there and nobody has any answers to any questions. JUST STAY AWAY and drive to HELLERS in Newport! There you can ask any questions and actually have an employee answer it and say thing's like thank you, how are you today, have a nice day!!! You'll hear none of that at Village Square Home & Auto. They just want you out as soon as possible. Also they close earlier than any hardware store on Earth, so don't show up at 10 minutes before 5pm or you'll get dirty looks as they are already getting ready to RUN out that door at exactly 5pm.

Dick went the extra mile for me! He went out of his way to send me an out of date part across the…read morecountry. Great store and excellent service.