This company is unprofessional to start. I brought them my ROG ally to repair and he said he wasn't…read moresure if he could fix it but his buddy might. Then after I left it with him I didn't hear from him for months. After I then stopped in and requested it back to take somewhere else when I stopped in to pick it up. The device was more broken then when I left it with him. A broken trigger and all of the screws missing from the back plate and the heat sink removed from the cpu. Now I can't take it elsewhere to get it fixed because he basically destroyed it. And then had the audacity to say well I'm not going you any money. I absolutely will tell everyone never to go hear for anything the guy is rude and disrespectful.

Quite frankly, a rating of 5 is too low. David is wicked cool and has your concern(s) at the…read moreforefront.

Called asking about replacement parts for an old computer. Person I spoke with over the phone…read morepretty much told me to go and get a new computer. He did explain a few things to me but he came across as rude, reiterating that he wasn't making any money from telling me this stuff?

We called David and to our surprise he came the same day to address several laptop and printer…read moreissues. All were resolved in less than one hour. He was fun to talk to/with. He kept his answers to our many questions non-technical and easy for us to understand. And he gave us very helpful tips to do in the future. He will be our Tech Guy from now on!!!! What's even better, David is a Christian (as we are) and we had a very lovely conversation about faith and family. He gets 5 stars from us!!!! Tom and Denise Kotay

These Guys are awesome, they recovered all my data and fixed up my Laptop as promised, will…read morerecommend them to anyone who needs good honest help!!! Thk U!!!!!!!

On June 13, 2024 I left my laptop with Ron for a simple repair of the power cord connection. TODAY,…read moreAugust 26 I was finally able to retrieve my computer. I keep reading and rereading all the glowing reviews of his work ethic, kindness and efficiency and am STILL wondering even as I write this review WHY I was not treated with the same respect and dignity bestowed on other customers. During these 74 days I received no update on the progress of the repairs. A physical trip to the shop found an "intern" sleeping at the desk when I arrived. His response when I asked for my equipment was that he had no idea where Ron keeps anything. A phone call revealed that Ron had ordered a part so the laptop was not ready he would call when the work was complete. Rather than go into all the sordid details, let me just say there were numerous phone calls, text messages and emails trying to retrieve my property. I asked for an appointment which also fell on deaf ears. About two weeks ago I called the office and he actually answered. Ron was totally oblivious to his behavior over these weeks and acted as if he was the magnanimous business owner who would bring the laptop to me. That evening as I waited patiently 30 minutes past the appointed time, no RON. Much later I received a text telling me had car problems, he would call to reschedule. Aweek later no communication. Today I went to the office fully prepared to call the Lancaster City Police if my property was not released. I now have the laptop. No explanations, no apologies. In closing, the very few negative reviews of Lancaster Computer Company I dissected revealed to me that Ron always blames the customer instead of taking responsibility and plays the game of how attentive, hardworking, honest and innocent he is in each instance. I feel certain he will use the same tactics here on my story. I am a 70 year old Senior and veteran who gives people the benefit of the doubt, so I will let you make your own judgements. 74 days for a minor repair. Marlene H.

Fast service they know what they are doing and great pricing fast response very professional in…read moreevery way

When I started having problems with my MacBook Pro I looked for local options for help. I started…read morewith "MACS N PCs" and had no need to look further. Andrew explained everything about my problem and my options clearly and gave me a cost estimate for repair if I chose that. When I asked for his recommendation if I decided to purchase a new Mac instead of repairing my older one he first asked me several questions about how I used my Mac before answering. Then he actually looked up options online for me the fit my needs and even sent me a link to one that he recommended. So, if you are looking for excellent customer service for your Mac, this is the place to go.

Andrew was a pleasure to deal with and extremely knowledgeable! He definitely went over and above…read morefixing my MAC!!

I was not impressed walking into the place with a bad hard drive and a replacement but within an…read morehour I walked out with the new drive with the OS loaded, working. I have to load application software and transfer data, he would have done them (for a price) and i didn't have the data and program names. He did sell me for $10 a Hard drive enclosure SATA to USB that I can use to copy the data. Cost of the service, under $100. VERY pleased with service.

Great place. Good service, fair pricing. Did a great job moving my pictures from phone to…read morecomputer and shared his tech knowledge with me

My laptop was very slow. Orlando presented me with several very good low cost options to fix this…read moreissue. He set me up with a "new" used laptop and had it loaded with all my existing files, all within the day.

My laptop was infected with malware, I thought. I contacted Lancaster Computer Solutions on a…read moreSaturday and set an appointment for the following Monday, which was a holiday. Eric was very accommodating. He performed the necessary fixes to get my laptop up and running in a very quick time frame. He explained everything he did in great detail. The location is conveniently located in Lancaster with ample off-street parking. I highly recommend this company.