Called asking about replacement parts for an old computer. Person I spoke with over the phone pretty much told me to go and get a new computer. He did explain a few things to me but he came across as rude, reiterating that he wasn't making any money from telling me this stuff? read more

We called David and to our surprise he came the same day to address several laptop and printer issues. All were resolved in less than one hour. He was fun to talk to/with. He kept his answers to our many questions non-technical and easy for us to understand. And he gave us very helpful tips to do in the future. He will be our Tech Guy from now on!!!! What's even better, David is a Christian (as we are) and we had a very lovely conversation about faith and family. He gets 5 stars from us!!!! Tom and Denise Kotay read more

Laptop - Power State Management Stop Error. After calling David, I was able to meet him immediately. He asked several probing questions. I had other issues I had not told him. He promptly told me his prices. Fixed in 7 hours 45 minutes for a Very Low price. Excellent service! High quality workmanship. Courteous and caring toward the customer. I highly recommend David. read more

GREAT SERVICE . he fixed my computer so quick . got free helpful tips. he nice person. v quick at responding to messages . highly recommended . read more

Very professional and great communication throughout the computer repair process. Very quick turn around time! Highly recommend!!

Great service and very fast!! my 2017 Mac book had some issues with the coloring on the screen. I wasn't sure what exactly it was, but found Richard. he was very communicative and friendly. my computer was fixed within 3 days (ordered parts included) ! fairly priced as well. read more

Can I give 10 stars? I called Dave to get help for an elderly friend who couldn't connect to the internet. Dave went over the same day, fixed the problem, and then helped my friend reply to emails. Service above and beyond the call of duty. And then we he learned that a chain store had ripped off my friend, selling him stuff he didn't need, Dave worked to get my friend a refund. He's a good repair guy and -- more important -- a good guy! read more

Just had some laptop repairs done by Dave. Great to work with, easy to contact, very reasonable prices and got the job done promptly! I'll be back! read more

I called Dave for a quote to repair my laptop because I damaged the screen. As I explained how I damaged it and what my now unreadable screen looked like, Dave kindly explained the costs to repair my laptop screen. I quickly realized that this was no inexpensive fix, and that I could almost buy another computer for the cost of the repair...BUT, Dave suggested that if I had another monitor, I could simply use a cord to pair my laptop computer (which still works fine) to another monitor. I have a smart tv and so "Voila", for a mere $19.95 HDMI cord, I have full use of my laptop using my tv screen. I don't even need to buy another monitor right away. Thank you Dave for you excellent free advice. I will send others your way who have computer repair needs. read more

This is a follow-up to my review of 11/21/12 concerning Mr. Richardson's business and business practices. David Richardson has made 3 home calls to address my computer needs since my initial review of 11/21/12 - he was supposed to come and address an issue with my home/office printer on 03/03/14 at 5PM - the man NEVER SHOWED UP!!! He NEVER CALLED to offer any explanation as to why he hadn't kept the appointment and has not offered any explanation thus far! I attempted to phone him on 03/03/14 once 5:15PM came around and he was a no show - only to find that Mr. Richardson had shut his answering service off of his cell phone!!! He has done this sort of thing before when he is dealing with past clients that he doesn't want to be bothered to provide service to based on his own personal or religious biases - but doesn't come right out and tell them that he doesn't want to provide them with service because he is afraid of a discrimination suit being filed against him by some card-carrying member of the ACLU, HRC or the Freedom From Religion Foundation! Mr. Richardson's conduct is not only unprofessional - it is just flat-out wrong! I am an individual with a physical disability and I think Mr. Richardson's conduct speaks volumes in regards to his professed "Christian" ethics! I also think that it is VERY IMPORTANT to mention that Mr. Richardson installed a FAKE Windows 7 operating system that he had stored on a flash drive and used on my computer during one of his service calls to my home, I just didn't fully understand that was what he had done at that time. I called him on the phone about 2 weeks after the installation of the fake Windows 7 to ask him why I was repeatedly getting a message on the right side of my screen stating that the Windows 7 that I was using was NOT a GENUINE copy of Windows 7 as published by Microsoft. Of course, he offered me some dismissive, lame excuse! He already had his fees from me - so he could've cared less. I would advise against letting Mr. Richardson use any of his flash drives - or thumb drives as he prefers that term - in any USB on any computer - as they might get a fake Windows program as well - or worse - malware added to their computer. Be advised that this repair service advertises under Rich Ideas Computer Repair and also as At Home Computer Repair. All I can say about this computer repair service and its proprietor is caveat emptor. I really think David Richardson just needs to take a Pemberton Sleigh Ride straight out of Dodge. read more

The staff at Rich Ideas raised my laptop from the dead and saved me at least $150 in repairs, all in the space of a single phone call. I very highly recommend their expertise and professionalism. A very refreshing experience. read more

he did an excellant job on finding out what was wrong with my laptop and explained it for me. he also fixed by the next day. the hours are convenient and he was friendly. the price was good for what i got out of it. so thank you for doing a great job read more