Its a Sunday morning and I just picked up my laptop from Compucare. It went from being a boat…read moreanchor to what looks and runs like a brand new computer. I couldn't be happier. Being somewhat computer illiterate, I researched computer repair on my phone and Compucare had all positive reviews with the vast majority being 5 star. There is good reason for that. Eric checked out my laptop in front of me, ruled out some obvious problems and from his experience and knowledge of the manufacturers pointed out from induced symptoms that the problem was the hard drive. He kept me in the loop with many and timely phone calls as to the progress made acquiring the new bigger and better hard drive, Eric made the choice as to which hard drive be my decision. He spent much time making sure all of my data transferred and updated my software. Performed maintenance and operational sweeps with diagnostics. his operation is completely transparent and he worked to keep my bill low. I am one happy camper and I highly recommend Compucare for their professionalism, technical ability, speed of service and helping attitude.

Compucare Technical Services has astounded me with their lack of professionalism. Amidst lies in…read moretheir reply to my Google review (proven via the text and call logs attached) they have accused me of being "angry" because they couldn't get to my PC fast enough. The only reason I was "angry" is because he spoke to me like I was an idiot, claimed he did nothing wrong, claimed 60 degrees celsius was normal, and generally avoided accountability. He has also failed to communicate properly, saying he'd get back to me and never texting back, then becoming passive aggressive when I checked in. Additionally, he searched for my new CPU on Amazon, rather than using Newegg or any other dedicated parts search, and ordered a CPU that would be completely incompatible with my system AND the motherboard he had ordered. If I hadn't caught the incompatibility, I might still be without my PC. Again, I had no issue with the fact that a mistake occurred. In fact I would have been gracious had accountability been taken. It was his communication over the phone on Sunday that led me to take matters into my own hands. No matter who discovered the issue, Compucare Technical Services was blatantly unprofessional and frankly frustrating to deal with on multiple occasions. Additionally, he tried to offer me $100 cash when I said I would be changing my review this morning. And the agreement referenced in his reply states that I must allow them opportunity to rectify the issue before issuing a *credit card chargeback,* which has not happened. CTS has yet again contacted me, despite me specifically asking him not to, and continued to berate me as a result of my review of my bad experience. (see end of text logs) https://drive.google.com/file/d/1aNbTLFg3kSkeb2W12FEA03qPptbv8iTy/view?usp=sharing (call logs) https://drive.google.com/file/d/1ybs2Lz552S6UFZ4s4JwCGFNis-XQs-C5/view?usp=sharing (text logs) https://drive.google.com/file/d/1RQLZ4X4GqUvY3g5_5_R_fwG2epWG_QK-/view?usp=sharing (Agreement)

When I started having problems with my MacBook Pro I looked for local options for help. I started…read morewith "MACS N PCs" and had no need to look further. Andrew explained everything about my problem and my options clearly and gave me a cost estimate for repair if I chose that. When I asked for his recommendation if I decided to purchase a new Mac instead of repairing my older one he first asked me several questions about how I used my Mac before answering. Then he actually looked up options online for me the fit my needs and even sent me a link to one that he recommended. So, if you are looking for excellent customer service for your Mac, this is the place to go.

Andrew was a pleasure to deal with and extremely knowledgeable! He definitely went over and above…read morefixing my MAC!!

Had my computer die on me and I had many personal files on the hard drive that needed transferred…read moreto a new external drive. Quoted price was excellent (compared to G Squad) and they had it done the same afternoon! End result was excellent with great friendly service at more than fair price! Running new computer with two hard drives and loving it! Highly recommend these folks!

Multiple electronic devices repaired by their electric wizard. A great repair job and experience…read moreevery time.

The owner (Matt) of this company is wonderful. He is personal, honest, and professional. He has…read moretaken time to get to know our company and its it representatives and has given advice and recommendations accordingly. I am the IT Manger of a company in Harrisburg, PA. We have a contract with Tesno Technologies and I call whenever I need help above and beyond what I am capable. The owner almost always answers his phone or responds quickly. What institutes as an emergency for us Tesno has adopted the same urgency. Tesno has helped us with server migrations, exchange, security, wireless, and new implementations. Costs are reasonable and quality of service superb. I would recommend Tesno to anyone looking for any type of IT services.

From the owner: The new wave in ITread more

I recently brought my Mac Desktop in to Alliance. It was barely working at all- I had painstakingly…read morestarted creating my tax information for my accountant, and I already had spent several hours inputting detailed information into my Quicken Account. I was told originally (at Alliance) that they wouldn't be able to do a migration of the information on my old hard drive- however, when I called back - Mike answered and he was not only helpful- but said that he would start the migration- right away- and that it might take two days. It worked and it saved me so much time and grief. I simply can't thank you enough Mike. Alliance is so very lucky to have you representing them. Thank you Thank you Thank You, Dr. Lee Morand

My family has used Alliance Computer for many years. Had need to have a a recently deceased family…read moremembers computer hacked. We could not find a password left behind anywhere. Alliance was able to give me access so I could begin the process of settling the estate. The tech Ian was fun and quick. Worth the money!

Andrew Pulaski always identifies the problem and solution because he's on the pulse of computing…read moretechnologies. I've never presented him with a computer issue that he couldn't fix. Besides general computer maintenance, he's an expert at removing virus and malware, social networking, translating techno-babble into English, smartphones and tablets, Apple products, setting up your home theater, advising smart technology purchases, firewalls and encryption, website building, and even contracting for small business IT support. Phew! That's a lot; isn't it? From his website: "I am not just a computer repair man. I believe a large part of my job involves communication and intra-personal skills. My years of work in the corporate world have given me a highly competitive skill set that allows me to approach most any technical problem with the confidence, but it's my superior personal skills that place me above my competition." Andrew Pulaski, the computer repair wizard. Technology can be like a magic--in the sense that we don't always understand how it works. We live in a highly competitive and, most importantly, specialized world. We shouldn't be expected to know all the ins and outs of the systems fostering our business. People like Andrew Pulaski take care of that for you. "While there are occasions where I do repairs at my home office, I prefer to travel to my clients. I find that by meeting with my clients face to face, I am able to develop a better understanding of their needs. Furthermore, it helps to more quickly establish the trust my clients want in a person who is handling data that is often personal and sensitive." Let Mr. Pulaski come to you. He'll fix the problem. 5 out of 5 stars.

From the owner: Computer Repair Virus / Mal-ware / Spyware Removal…read moreBackup and Data Recovery Networking Technology Purchase Consultations Broadband Internet Connections Computer and General Technology Training and Instruction Smart Phone and Tablet Computers Apple & Macintosh Products Home Theater Firewalls and Security Small Business IT Solutions

Aegis IT Services - highly recommend using them! We replaced our old tech company with Aegis…read moreseveral years ago and are so glad we did. They solved a few on going problems that the old company could not. Aegis now supports our servers, all our computers, our copier and our security/camera system. When our phone system goes, we will use Aegis for that too. They are an all around multifaceted company, quick to respond, quick to repair and very dependable with very reasonable rates. They have saved our bacon quite a few times! Highly recommend Aegis IT Services,

After spending much of my life dealing with "techies", engineers and other people who know more…read morethan I do(In some things) and are sometimes, like everyone else, "difficult" to work with(In some ways), I also know, very well(Very) how the guys with the little shops are constantly dealing with folks who: A: Don't have a clue. Much like when we go to a mechanics shop, thinking we know all about cars, since we drive them all the time, but are shocked by the $1,500 "inspection" bill. Independents can be great, and honest as the day is long(I try hard to deal with no one else.), but, you may pay the price of their(Anyone's. Yours, for instance.) unrelated(Maybe disparate from your own...) oft and loudly stated opinions and attitudes on everything(Surely one reason they have their own business...). B. Do have a clue, but not as much as they think they do or they would do their own repairs and mods, and/or know the difficulties and just get on with it. C. You have to know that when the warranty runs out, you're on your own- period. If there is no written warranty, mostly things used, you're on your own when you leave the business. Weeks or months later? Get out your wallet. Remember: YOU may know you are honest(Or may actually be wrong? Amazing as it sounds.), but they have no idea. Meantime, I'm going to Fix My Computer, tomorrow, to see what they might have in the "pro" used line. If nothing there, I'll go to Free Geek Penn, in Ephrata(Where, once I get a couple newer ones, I'll take the old ones and all my saved-up no longer used electronics there for recycle. Visit and see why.) and check out their selection of used used, donated, checked-out or repaired machines and parts. You might find them friendlier(?). FGP does repair, too. See ya' tomorrow, Dave, Steve, et al...

This company is unprofessional to start. I brought them my ROG ally to repair and he said he wasn't…read moresure if he could fix it but his buddy might. Then after I left it with him I didn't hear from him for months. After I then stopped in and requested it back to take somewhere else when I stopped in to pick it up. The device was more broken then when I left it with him. A broken trigger and all of the screws missing from the back plate and the heat sink removed from the cpu. Now I can't take it elsewhere to get it fixed because he basically destroyed it. And then had the audacity to say well I'm not going you any money. I absolutely will tell everyone never to go hear for anything the guy is rude and disrespectful.