Its a Sunday morning and I just picked up my laptop from Compucare. It went from being a boat…read moreanchor to what looks and runs like a brand new computer. I couldn't be happier. Being somewhat computer illiterate, I researched computer repair on my phone and Compucare had all positive reviews with the vast majority being 5 star. There is good reason for that. Eric checked out my laptop in front of me, ruled out some obvious problems and from his experience and knowledge of the manufacturers pointed out from induced symptoms that the problem was the hard drive. He kept me in the loop with many and timely phone calls as to the progress made acquiring the new bigger and better hard drive, Eric made the choice as to which hard drive be my decision. He spent much time making sure all of my data transferred and updated my software. Performed maintenance and operational sweeps with diagnostics. his operation is completely transparent and he worked to keep my bill low. I am one happy camper and I highly recommend Compucare for their professionalism, technical ability, speed of service and helping attitude.

Compucare Technical Services has astounded me with their lack of professionalism. Amidst lies in…read moretheir reply to my Google review (proven via the text and call logs attached) they have accused me of being "angry" because they couldn't get to my PC fast enough. The only reason I was "angry" is because he spoke to me like I was an idiot, claimed he did nothing wrong, claimed 60 degrees celsius was normal, and generally avoided accountability. He has also failed to communicate properly, saying he'd get back to me and never texting back, then becoming passive aggressive when I checked in. Additionally, he searched for my new CPU on Amazon, rather than using Newegg or any other dedicated parts search, and ordered a CPU that would be completely incompatible with my system AND the motherboard he had ordered. If I hadn't caught the incompatibility, I might still be without my PC. Again, I had no issue with the fact that a mistake occurred. In fact I would have been gracious had accountability been taken. It was his communication over the phone on Sunday that led me to take matters into my own hands. No matter who discovered the issue, Compucare Technical Services was blatantly unprofessional and frankly frustrating to deal with on multiple occasions. Additionally, he tried to offer me $100 cash when I said I would be changing my review this morning. And the agreement referenced in his reply states that I must allow them opportunity to rectify the issue before issuing a *credit card chargeback,* which has not happened. CTS has yet again contacted me, despite me specifically asking him not to, and continued to berate me as a result of my review of my bad experience. (see end of text logs) https://drive.google.com/file/d/1aNbTLFg3kSkeb2W12FEA03qPptbv8iTy/view?usp=sharing (call logs) https://drive.google.com/file/d/1ybs2Lz552S6UFZ4s4JwCGFNis-XQs-C5/view?usp=sharing (text logs) https://drive.google.com/file/d/1RQLZ4X4GqUvY3g5_5_R_fwG2epWG_QK-/view?usp=sharing (Agreement)

When I started having problems with my MacBook Pro I looked for local options for help. I started…read morewith "MACS N PCs" and had no need to look further. Andrew explained everything about my problem and my options clearly and gave me a cost estimate for repair if I chose that. When I asked for his recommendation if I decided to purchase a new Mac instead of repairing my older one he first asked me several questions about how I used my Mac before answering. Then he actually looked up options online for me the fit my needs and even sent me a link to one that he recommended. So, if you are looking for excellent customer service for your Mac, this is the place to go.

Andrew was a pleasure to deal with and extremely knowledgeable! He definitely went over and above…read morefixing my MAC!!

Andrew Pulaski always identifies the problem and solution because he's on the pulse of computing…read moretechnologies. I've never presented him with a computer issue that he couldn't fix. Besides general computer maintenance, he's an expert at removing virus and malware, social networking, translating techno-babble into English, smartphones and tablets, Apple products, setting up your home theater, advising smart technology purchases, firewalls and encryption, website building, and even contracting for small business IT support. Phew! That's a lot; isn't it? From his website: "I am not just a computer repair man. I believe a large part of my job involves communication and intra-personal skills. My years of work in the corporate world have given me a highly competitive skill set that allows me to approach most any technical problem with the confidence, but it's my superior personal skills that place me above my competition." Andrew Pulaski, the computer repair wizard. Technology can be like a magic--in the sense that we don't always understand how it works. We live in a highly competitive and, most importantly, specialized world. We shouldn't be expected to know all the ins and outs of the systems fostering our business. People like Andrew Pulaski take care of that for you. "While there are occasions where I do repairs at my home office, I prefer to travel to my clients. I find that by meeting with my clients face to face, I am able to develop a better understanding of their needs. Furthermore, it helps to more quickly establish the trust my clients want in a person who is handling data that is often personal and sensitive." Let Mr. Pulaski come to you. He'll fix the problem. 5 out of 5 stars.

From the owner: Computer Repair Virus / Mal-ware / Spyware Removal…read moreBackup and Data Recovery Networking Technology Purchase Consultations Broadband Internet Connections Computer and General Technology Training and Instruction Smart Phone and Tablet Computers Apple & Macintosh Products Home Theater Firewalls and Security Small Business IT Solutions

Jose is very knowledgeable about all things to do with computers and is fairly priced. Memory like…read morean elephant. We've bought several refurbished laptops from him that are still running great, and he's fixed every problem we've brought to him, even a printer software problem although that's not his primary skill. Next he's going to upgrade our laptops to Windows 11. Best "computer guy" ever! I would highly recommend him!

Over the years my husband and I have bought a few gently used and refurbished computers from Mr…read moreAlvarez at simply PC. They all worked great and were used for years by ourselves ,friends and family. Recently my harddrive crashed in my laptop and Simply PC replaced it the SAME DAY! Now that's service!

This gentleman repaired the smashed screen on my iPhone in about 15 minutes…read more Very reasonable rates, as well.

Stopped by the store today and found that they went mobile and they have a new number. I was a…read morelittle disappointed.