I have dealt with many computer technecions over the years. My dealing with Rich was by far the…read moremost pleasent experience I have had. He is knowable and and explains what needs to be done in a clear, concise way. His pricing is fair and well worth the money. His main concern you and your satisfaction.

He solved all the problems I was having with the browser I've been using that eliminated my history…read morecontents, including passwords, favorites and browser history . Now I don't have to sign in to my email account 10 times a day. He openly shares his experiences that support the basis for his philosophy that provides an education for those of us who are neophytes.

Tried to stiffarm me to give up my computer for 10% less AFTER we agreed on terms of sale. He tried…read moreclaiming false defects not realizing I worked in IT and knew that he was talking nonsense.. Ended up going somewhere else. It felt like I was being manipulated and cheated. It seems as though he makes his money taking advantage of those that don't understand computers.

Stay away, unless you enjoy dealing with con artists…read more If you have an expectation of getting back only parts, or components, of whatever item you originally dropped off for repair then this is the electronic repair shop for you!! Extremely unprofessional hacks. The only thing worse than their lack of actual computer/electronic knowledge are the blatant lies they hide behind in attempt to cover up their incompetence. Every time I called about the status of a repair, I received a different answer. Funny how the problem could easily be fixed until after I forked over $120, and then suddenly the drive was damaged and corrupted and it could not be repaired. Not only was I out $120 but, when I went to pick up the drive, all I got in return was just loose parts from the original drive.

Highly pleased with the response and service I received from the owner. There were multiple issues…read morewith switching to a new desktop and Joe got things fixed up and working like a charm. He is knowledgeable, efficient, kind and really seems to enjoy helping people with their computer issues. 5/5 for this business!

This is the best PC service around. He is reasonable and reliable. He went out of his way to fit me…read morein the same day I called. He was very personable and was keeping me up to date. He worked well into the evening on my computer and got it to me the next day. If I have any other PC concerns I will be taking it here from now on. Please do yourself a favor and support this business he deserves it.

My heart sank when I noticed my computer was failing. Of course I wasn't fully backed up. If I…read morelost my hard drive, I'd loose a few decades of contact info resident on an outdated device, that I am very attached to! Not to mention, I hadn't backed up my documents in months!! Dropped my faithful laptop off at Landis Friday morning, and got a call Monday that they were almost done and had complete success transferring all my data to my new computer. Darryl did say that the contact software was labor-intensive and pretty much a manual build, but that didn't stop Landis from delivering complete customer delight - at a very affordable price. No one wants computer trouble, but when you do run into issue, there is no place else I would take my trouble. Thanks, for making my world all right again!

Horrible to work with! Charge you $125 for a 5 minute phone call! Do not know how they stay in…read morebusiness or why anyone would use them! Worst customer service and way over priced!

Great place. Good service, fair pricing. Did a great job moving my pictures from phone to…read morecomputer and shared his tech knowledge with me

My laptop was very slow. Orlando presented me with several very good low cost options to fix this…read moreissue. He set me up with a "new" used laptop and had it loaded with all my existing files, all within the day.

Horrible customer service. Avoid this place…read more As I walked in, I saw an older woman with white hair snapping at a customer and sending him away like a school child to the principal's office. I tried to be extra cheerful to brighten her day, but the more I smiled, the ruder and angrier she became. Save yourself the trouble and go elsewhere, this place clearly has issues with its employees.

I had a great experience at the Staples in Ephrata! The service was fast and friendly, and the…read morestaff were knowledgeable, which made my shopping experience seamless. As someone who generally knows what I need, I really appreciated how quickly I was able to find everything I was looking for without any hassle. Not only was the service great, but the quality of the products and value for the price was also impressive. The associates were able to save me money and generally whether it's office supplies or print services, I always leave feeling like I got a great deal for the quality. Highly recommend this location for anyone in need of reliable, efficient service and excellent value!