Had looked online for a repair business, called several but no good results. Called them all and…read morethey were not very helpful. Then I called INpersonPC for what I thought was a fried hard drive. Maurice answered the phone after 2 rings. He walked me through a few steps and it was fixed. Amazing! Great service, great people and quick on their feet. Thank You Maurice! Tony, in West Chester

INpersonPC is amazing and Maurice really knows his stuff. He is extremely knowledgeable with just…read moreabout every computer problem one might have. He was prompt in response to my call, I had a computer virus and could not get my computer to work he was able to fix my problem and had my computer running like new and on other occasion my printer would not print anything from my computer he was able to fix it in no time over the phone. His service call is well worth the price with any computer problem or just a tune up for your computer. Thank you, for your prompt and professional service. Alan Conkling

In my trials and tribulations with computers over the years I have come to accept there are…read moregenerally two kinds of help with broken machinery: 1. The highly tech focused person who speaks in a mashup of conventional language and tech such that I am not quite sure what they said. 2. The person who has a competence in tech and good translation skills, and patience, explaining things in a way that a fiftysomething who remembers when TV had 4 channels and life with a rotary phone can get it. Dave at PC Direct is one of the latter. I found Dave through word-of-mouth after the NMT and others attempted a computer build that never did work. NMT was now ready to give up and take to a pro for help and so we loaded up the various bits and bobs and headed out. The shop itself is in the rear of a home, though there's a nice U shaped driveway (no having to back out onto busier 113 yay!) and parking spots. Dave was personable, knowledgable and helpful. He spent time talking with the NMT about what the computer would be used for, and not just "gaming" but which games were to be played as this makes a difference in configuration. What he had. What worked. After about 45 minutes they had worked up a plan of attack that was reasonable in price and in execution. It's worth the drive for this.

I have been coming here for years. David does excellent work very quickly for a reasonable price…read more He will suggest and advise you but never pressure you, no upsell nonsense. I trusted him with my laptop while I was working on my PhD dissertation, when I could have lost irreplaceable YEARS of work to a computer problem, and I keep going back.

outstanding customer service! very professional and was able to fix my computer in a timely manner…read more definitely would return if the need arises

From the owner: Stop the panicked search! You’ve found the team best…read moreequipped to handle your needs. Our founding trio boasts a combined 50 years of experience, 20 years of college education, 7 degrees, and 46 certifications. We do the kind of repairs others wouldn’t dream of!

Just amazing came in hot my computer done surprisingly fast beautiful has great employees and…read moreservice they explain everything amazing

Brought my gaming pc in because it wouldn't turn on. The technician there fixed it within 4 hours…read moreeven though they said could have taken 3 days. I would recommend them to anyone.

Needed some IT help at home. The tech came out and had everything fixed for me in no time.read more

I will be forever grateful to the wonderful people at Epoch IT. My laptop was hacked and I…read moresearched for computer services and saw Epoch listed. I called and the woman who answered (second ring, by the way, no long drawn-out introduction message) listened patiently and empathetically as I went on, and on, and on, about how embarrassed I was and I knew better, etc. She assured me Epoch would be happy to make it all better. No pressure or hype, just bring the laptop in and Epoch will take care of getting rid of any malicious software that the hackers loaded onto my hard drive. I did that and in less than 24 hours (yes, a little $$$ extra for expedited service) my laptop was clean as a whistle. Matt and Doo Yen were wonderful. So pleasant and patient which is exactly what I needed. This hacking event spurred me on to get a new desktop and Matt came and picked up both the old and the new desktop and brought it back the next day with all of my files loaded onto my new machine. Matt made it easy for me to access all of my files which is amazing if you've ever had to bring all of your files over from an old computer to a new one. I am up and running again (I work part time for a lawyer) and I feel assured my machines are clean and running at peak speed and Epoch turned a very stressful situation into a happy ending. Thank you Matt and Doo Yen for keeping my spirits up and saving the day!

I went because I thought my phone had been hacked. I took in my phone, tablet and laptop. I…read moreexplained what happened and the gentleman (wish I had gotten his name) was super nice, he took his time, checked all my devices and showed me what he was doing. He showed me I was NOT hacked and did not charge me! I've been there a few times and I always walk away very satisfied. I highly recommend this store!

Came in for a charging port cleaning. The guy sold me on some crazy ultrasonic cleaner thing they…read morehave, said it would be 15 minutes. He came back in three and said there was just a big piece of lint in there. Don't worry about it. Have a good day.